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By Mary L L. on 06/06/19
All technicians and service providers were polite, professional, and respectful. The installation was done in a timely fashion; I was always notified when someone was on their way, and actually got a photo visual through email, of whom to expect. What a great idea ...
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All technicians and service providers were polite, professional, and respectful. The installation was done in a timely fashion; I was always notified when someone was on their way, and actually got a photo visual through email, of whom to expect. What a great idea for security purposes! The areas in my home were cleaned up very well after the work was completed. I was given a tutorial on the new equipment, and any questions were thoroughly answered. Overall very satisfied!
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By kristina on 05/30/19
I had the best experience with Matt at Shipton's. He showed up on time, was super friendly and best of all, figured out what was wrong almost immediately and fixed the problem on the spot. This experience makes me so happy that I went with Shipton's for our AC!

By Michelle S. on 05/29/19
Nathan was very friendly, very efficient, and took care of everything we needed including a filter we didn't realize needed to be replaced. Great service!

By Maegan M. on 05/25/19
Thank you Jordan and Henrik for the amazing maintenance service today! Very professional, thorough and informative.

By Michael B. on 05/23/19
I have had nothing but first class service from Shipton's. The Technicians that called were courteous, helpful and extremely knowledgeable. Jared C. came to repair the furnace and was thorough and explained everything that he had done to repair the furnace. A very ...
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I have had nothing but first class service from Shipton's. The Technicians that called were courteous, helpful and extremely knowledgeable. Jared C. came to repair the furnace and was thorough and explained everything that he had done to repair the furnace. A very amicable young man **************************************************************
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By Eleanor G. on 05/22/19
Jordan H was at our home to do the spring tune up for our air conditioning unit. He was thorough and found a potential problem that could have resulted in the unit stopping this summer during a heat wave. He's coming back in a couple of days with the necessary part...
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Jordan H was at our home to do the spring tune up for our air conditioning unit. He was thorough and found a potential problem that could have resulted in the unit stopping this summer during a heat wave. He's coming back in a couple of days with the necessary part to fix the problem. He was also very pleasant and took the time needed to make sure everything was done properly. He even helped me get my outside water connection up and running!
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By Vince Cosentino on 05/22/19
Excellent service and Communication.

By Debbie M. on 05/21/19
Extremely excellent service from Nathan. Checked everything and imparted very helpful information to us re out heating and cooling system along with the building we live in. Very happy with his service and highly recommend him.

By Elizabeth S. on 05/16/19
Trina was amazing: very energetic, personable and very thorough and efficient. Takes great pride in her work.

By Trevor U. on 05/08/19
Scott was very professional and well spoken. I was impressed with the discussion on how the organization mentors and trains employees. Its not a matter of getting someone cheap right out of school trying to throw parts at a problem. I was particularly pleased wi...
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Scott was very professional and well spoken. I was impressed with the discussion on how the organization mentors and trains employees. Its not a matter of getting someone cheap right out of school trying to throw parts at a problem. I was particularly pleased with my discussion with how happy he is with the owners and that the owners treat the employees well. Having someone happy with their employer working on my furnace gives me confidence. They will be back when I need them again.
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By Steve Kawamura on 05/06/19
Nathan was professional and knowledgeable. He made the experience enjoyable. Also, he cleaned up after use of my garden hose!

By Robert 'Bob' L. on 05/02/19
Nathan came to my home to service the AC. He came at the scheduled time and started right away by putting on his booties, not that he had to but explained it was part of his routine. At 82 I know how important routines are in daily living. He was kind, courteous an...
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Nathan came to my home to service the AC. He came at the scheduled time and started right away by putting on his booties, not that he had to but explained it was part of his routine. At 82 I know how important routines are in daily living. He was kind, courteous and knew what he was doing. Easy to talk to we had a number of things to help pass time which I hope was good for him and myself. I know oh to well how boring some days can be. All in all he raised the Shipton standards *************************************************************** **************************************************. Thank you
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By Shirley Wilson on 04/30/19
Always friendly and courtious

By Mrs Janus on 04/25/19
Nathan was very nice, friendly, neat, very knowledgeable. Showed that he loves his work and the company. He is an asset to your organization.

By Carole G. on 04/23/19
Nathan came to our unit at our condo to do a yearly check on our AC. He is a very pleasant person, very nice and easy going. He came at precisely the time we booked our appointment and checked our furnace/AC. I found Nathan helpful with any questions I had and was ...
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Nathan came to our unit at our condo to do a yearly check on our AC. He is a very pleasant person, very nice and easy going. He came at precisely the time we booked our appointment and checked our furnace/AC. I found Nathan helpful with any questions I had and was easy to get along with having discussions on general things with talking about cooking, etc with fun. He was a pleasure to have and represents Shipton's with high respect from me. He told me about the AC and furnace and told me what had been done in the past and the condition of our furnace/AC. I found him very helpful with information *************************************************************** *************. No problems whatsoever.
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By Kathy Y. on 04/21/19
Technician Nathan Lewis arrived on time. He was polite, courteous and very professional. My dog liked him (and she doesn't like many!!) so that speaks volumes. Nathan was very personable and answered all my questions. Shiptons is lucky to have him. Would highly recommend.

By Eryl on 04/16/19
We recently had our ducts cleaned through Clean Air Solutions. Our initial point of contact was via telephone. Cheryl was very friendly and was happy to answer my questions. She quickly found an appointment time that worked with my schedule. As a service that we ca...
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We recently had our ducts cleaned through Clean Air Solutions. Our initial point of contact was via telephone. Cheryl was very friendly and was happy to answer my questions. She quickly found an appointment time that worked with my schedule. As a service that we can not immediately evaluate, this review is based solely on our customer service experience. Clean Air Solutions sent Jordan H. from Shipton's Heating and Cooling Ltd. to be our technician. Jordan was knowledgeable, polite and efficient. Based on his experience he provided helpful tips about our ducts as well as our air conditioner. He also encouraged us to contact Clean Air Solutions should we have an additional questions or comments. We were very satisfied with the level of customer service Clean Air Solutions and Shipton's Heating and Cooling provided.
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By Ron L. on 04/11/19
Nathan L. was at my home today for a service call. He has been here before and I am very impressed with his outstanding technical and personal skills. I am also impressed with the office staff at Shipton's.

By Pearl B. on 03/27/19
he was very knowledgable. kind and did not pressure us in buying anything extra just what we needed. pleasure to have in our home. would welcome him back to work on our furnace anytime

By Micah van D. on 03/21/19
Rarely do I write Google reviews but our experience with the Shipton's team is worth sharing. We noticed our 20 year-old water heater was leaking at 6am in the morning. I called Shipton's at 8am to ask for a quote and timeline to get a new water heater. The lad...
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Rarely do I write Google reviews but our experience with the Shipton's team is worth sharing. We noticed our 20 year-old water heater was leaking at 6am in the morning. I called Shipton's at 8am to ask for a quote and timeline to get a new water heater. The lady on the phone said she'd make a note that we were without hot water and place urgent on the request. I received a call back from Andrew, a Shipton's salesperson at 8:30am with a basic estimate over the phone. We agreed to have Shipton's replace the water heater and he arranged to come by the house at noon to sign the paperwork. He arrived right at noon and he mentioned that the service team was already loading up the new water heater and should arrive soon. At 1:30pm, two technicians Matthew F. and Jared C. showed up. They quickly problem solved our unique basement situation including where to run the new vent in the most effecient and clean-looking way. The new water heater was completely installed by 4:30pm and they took 20 minutes to walk me through basic details of the new tank including all the safety features. From noticing the leak at 6am, to having a new water heater installed and running only took a total of 11 hours! I really appreciated Shipton's attempts to do whatever was in their power to provide quality and quick service. Thanks!
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Select any employee to see all their reviews.

Jared C
4 Years
Rating:
84 total reviews!
Marty C
4 Years
Rating:
78 total reviews!
Nathan L
Rating:
(53 total reviews)
Jamie F
3 Years
Rating:
(52 total reviews)
Trina E
Rating:
(51 total reviews)
Nigel L
2 Years
Rating:
(37 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Shipton's Heating & Cooling Ltd. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Shipton's Heating & Cooling Ltd.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Marty C has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
78 total reviews
By Trevor M. on 01/18/19
Andrew, Marty & Matt were all excellent to deal with right through the quotation process and the actual install of our furnace and air conditioner. They were very particular and explained everything very thoroughly... you can tell they take pride in their work. T...
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Andrew, Marty & Matt were all excellent to deal with right through the quotation process and the actual install of our furnace and air conditioner. They were very particular and explained everything very thoroughly... you can tell they take pride in their work. They were also very clean, and ensured the carpet etc. was protected. Would definitely recommend and use again.
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By Andrea Restauri on 12/03/18
Super friendly and accommodating service, would recommend this company.

By John M. on 11/23/18
Marty and Matt R installed a new furnace and AC. Profession service and cleanup. Recommended.

By Diane Matthews on 11/23/18
After doing much research, our experience with the installation of our Shipton furnace was flawless. The sales rep was able to clearly explain what was needed to be done. There was no pressure or up sale. The technicians Marty and Matt were prompt, courteous, clean...
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After doing much research, our experience with the installation of our Shipton furnace was flawless. The sales rep was able to clearly explain what was needed to be done. There was no pressure or up sale. The technicians Marty and Matt were prompt, courteous, clean and efficient. We would highly recommend Marty and Matt to install a furnace. They kept us updated with the progression of the installation. We are glad that we chose Shipton's to install our furnace. We feel confident with our purchase. No buyer's remorse.
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By David Somas on 11/18/18
My furnace ceased working a few weeks ago and I called on Shipton's to upgrade it to a high-efficiency furnace and additionally, to also replace my A/C which was getting old. I met with the sales team of Scott and Kyle who guided me through the process; Morty and M...
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My furnace ceased working a few weeks ago and I called on Shipton's to upgrade it to a high-efficiency furnace and additionally, to also replace my A/C which was getting old. I met with the sales team of Scott and Kyle who guided me through the process; Morty and Matt showed up the next day to install the furnace, so that I may have heat, and followed up a few days later as promised, to complete the installation of both the furnace, as well as the A/C unit. Their work was clean, conduct professional and friendly, and most of all, their work was most satisfactory. I have no hesitation in recommending their services and that of Shipton's to any prospective customer.
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By Bridget H. on 11/14/18
This was my first experience with Shiptons and they will now be my "Go To" company for heating and cooling. I have a baby and a toddler, and our gas had been turned off by another company due to a code violation. I called Shiptons needing an urgent quote and Sco...
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This was my first experience with Shiptons and they will now be my "Go To" company for heating and cooling. I have a baby and a toddler, and our gas had been turned off by another company due to a code violation. I called Shiptons needing an urgent quote and Scott came out to discuss our options that day. Scott went above and beyond that day, and had Ralph, a technician, come out to temporarily repair our furnace in order to get our heat and hot water back on. I can't express how appreciated this was, thank you! We had a new hot water heater and furnace installed about a week later. Matt and Marty showed up on time as expected and were thorough, polite, friendly and hardworking. They explained our new heating system and thermostat and answered all my questions. As I said, my experience from start to finish with Shiptons was positive and they will be the ones I call from now on. Thank you for everything! The Huff Family
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By Duane H. on 09/26/18
I was really impressed by the speed, punctuality, and hard work of the group of guys that installed our furnace, air conditioner, and hot water tank. Everything was explained clearly. I would recommend their services!

By Wendy A. on 09/11/18
Great service, friendly and knowledgeable workers. Will use again.

By Louise B. on 08/31/18
Marty C. and Matt have just left my home after a nearly two day install, and there's just not enough good things to say about my entire experience with Shipton's. From Katy who provided me with several options and comprehensive quotes to Matt and Marty who were cou...
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Marty C. and Matt have just left my home after a nearly two day install, and there's just not enough good things to say about my entire experience with Shipton's. From Katy who provided me with several options and comprehensive quotes to Matt and Marty who were courteous, friendly and professional at all times, I would recommend Shipton's all day long. Both techs were extremely respectful and considerate of the space they were working in and came up with great workarounds in order to avoid unsightly intrusions in the rest of my finished basement. Amazing work from these fine gentlemen! Consider me extremely impressed.
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By Pamela H. on 08/05/18
Marty and Matt were on time and great. The second guys were not as I had been told between 8-9 for arrival but it was almost 10. That is why it isn’t a perfect score. Same for the diagnosis question. The second guys thought they were done but hadn’t installed a...
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Marty and Matt were on time and great. The second guys were not as I had been told between 8-9 for arrival but it was almost 10. That is why it isn’t a perfect score. Same for the diagnosis question. The second guys thought they were done but hadn’t installed any shut off valves in the runs. They did install them when asked but acted like I should have specified, as his house doesn’t have them as it is a bungalow. Our house is 2.5 stories, able to see it isn’t a bungalow as you walk to the door, and aren’t there work orders? It seemed strange that payment options such as where to send a cheque or call in to pay with CC wasn’t listed on the invoice which came in the mail. The installers had to do less to our existing intake so we were promised filters instead of money off and I had to remind of this when I called in to pay.
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By Gail W. on 08/03/18
Fantastic crew from start to finish. Scott was very thorough and informative about the entire process not to mention the installation team, Marty and Matt super friendly and efficient. We thank you all for making this process seamless for the client! Shipton's has...
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Fantastic crew from start to finish. Scott was very thorough and informative about the entire process not to mention the installation team, Marty and Matt super friendly and efficient. We thank you all for making this process seamless for the client! Shipton's has the expertise, knowledge and staff to look after your HVAC needs. They came to our rescue and we are forever grateful! Thank You, Peter & Gail Warnick
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By Fran M. on 07/16/18
We had our A/C and furnace replaced recently and the service was excellent. Scott came by and answered all our questions and the installation team (Marty & Matt) were great. We would recommend Shipton's Heating & Cooling to friends and family. Thanks again, Mr. & Mrs. Mahony

By Robert Connolly on 06/27/18
Service was professional, prompt, courteous and well communicated at all times. From sales to service, Shipton's offers value at every step of the process.

By Ralph B. on 06/20/18
Based on earlier positive experience with this company, we have chosen Shipton's to install a new heating and air conditioning system in our house. The offer came timely, was comprehensive and within a comparable price range. The office was responsive to our schedu...
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Based on earlier positive experience with this company, we have chosen Shipton's to install a new heating and air conditioning system in our house. The offer came timely, was comprehensive and within a comparable price range. The office was responsive to our schedule and the the equipment was installed fully within in one day. The two technicians Marty and Matt were outstanding in regards to competence, friendliness, cleanliness and attention to details. No matter how hard we try, we can't bend our superlatives.
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By Beverly L. on 06/15/18
Marty and Matt were competent, friendly, helpful when they installed my new furnace and air conditioning unit. They were quite quick but thorough, showed up on time and didn't leave a mess. They also answered my questions.

By Jeanie H. on 05/27/18
thank you Marty and Matt, great job you left every thing so nice and clean. very well spoken and went over everything with me. will tell all my friends about them. Thank you again.

By Jamie H. on 05/24/18
Just had an installation completed yesterday by Shipton's, had a Furnace and Air Conditioning installed. Marty C. and Matt R. were my installers and they did an excellent job, very punctual and polite, did am excellent job on the installation and made sure i was sa...
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Just had an installation completed yesterday by Shipton's, had a Furnace and Air Conditioning installed. Marty C. and Matt R. were my installers and they did an excellent job, very punctual and polite, did am excellent job on the installation and made sure i was satisfied with the job they were doing throughout the entire process. I would certainly recommend Shipton's based on the installation service that they provided.
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By Richard B. on 05/22/18
Our family has had 3 furnaces installed in our homes in the past 5 years by Shiptons. From sales to installation and service, the entire team has been prompt, polite, and professional. Their prices are fair, and reflect their commitment to customer care. Will conti...
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Our family has had 3 furnaces installed in our homes in the past 5 years by Shiptons. From sales to installation and service, the entire team has been prompt, polite, and professional. Their prices are fair, and reflect their commitment to customer care. Will continue to recommend them to others.
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By Kevin m. on 05/04/18
(no comment)

By John h. on 04/26/18
Had three ductless ac units installed. Great work and a pleasure to have around . Woukd highly recommend .
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