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By Trevor M. on 01/18/19
Andrew, Marty & Matt were all excellent to deal with right through the quotation process and the actual install of our furnace and air conditioner. They were very particular and explained everything very thoroughly... you can tell they take pride in their work. T...
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Andrew, Marty & Matt were all excellent to deal with right through the quotation process and the actual install of our furnace and air conditioner. They were very particular and explained everything very thoroughly... you can tell they take pride in their work. They were also very clean, and ensured the carpet etc. was protected. Would definitely recommend and use again.
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By Sarah M. on 01/18/19
(no comment)

By Craig P. on 01/18/19
As always the best service.

By Robert S. A. on 01/09/19
Nathan Lewis of Shipton's Heating & Cooling arrived right on time. He was courteous, respectful, and knew the house well as he had performed service work here on a previous occasion. He was not in a rush, did his work well, explained clearly the working condition o...
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Nathan Lewis of Shipton's Heating & Cooling arrived right on time. He was courteous, respectful, and knew the house well as he had performed service work here on a previous occasion. He was not in a rush, did his work well, explained clearly the working condition of my gas furnace and gas fireplace. I will ask that he be sent back for future service calls. Thank you Nathan.
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By Alain Baird on 01/08/19
I have tried twice now to give Nathan Lewis a great review but have found it very hard through Review Buzz.

By Dave D. on 01/07/19
Trina performed the annual maintenance for my furnace and tank-free hot water heater. She was professional and personable, explaining in detail the tests performed and results. Excellent service.

By Mary Anne W. on 01/07/19
Professional, friendly and helpful.

By Steve Poxon on 01/04/19
Nathan's customer service was excellent. He communicated in detail the work completed and took the time to review all the findings. You could tell that he wanted to make sure that there were no lingering questions. Shiptons is a first class organization and all the...
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Nathan's customer service was excellent. He communicated in detail the work completed and took the time to review all the findings. You could tell that he wanted to make sure that there were no lingering questions. Shiptons is a first class organization and all the staff I have come in contact with have been amazing. Well done Shipton's
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By John C. on 01/02/19
Trina arrived on the time that was given, was exceptionally pleasant and informative explained everything in a manner that was easy to understand, was quite professional in her mannerism and was constantly smiling a pleasure to have in our home

By Philip P. on 12/27/18
Nathan serviced our furnace today. He was awesome to deal with. Professional, kind and punctual. Because of the service I received from Nathan today, I will definitely be using Shiptons again!

By Pat T. on 12/21/18
Nathan paid me a service call today. Punctual, courteous, informative and friendly. Highly recommend.

By Lucy A. on 12/12/18
Prompt and courteous service today. Our technician was Nathan L. and he was friendly and helpful. Definitely recommend.

By Neil Patterson on 12/11/18
Trina is friendly, easy to deal with/ Knowledgeable/ takes the time to explain -- Shiptons has a Gem

By Mike Picheca on 12/10/18
Nathan was excellent and is a knowledgeable service person. He was punctual, friendly and explained all the steps he was taking. The only challenge has always been getting an appointment. Unless I call in, they don't proactively call to setup an appointment. I don...
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Nathan was excellent and is a knowledgeable service person. He was punctual, friendly and explained all the steps he was taking. The only challenge has always been getting an appointment. Unless I call in, they don't proactively call to setup an appointment. I don't know why that is. Otherwise, always good to have Shiptons come in to provide service.
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By Andrea Restauri on 12/03/18
Super friendly and accommodating service, would recommend this company.

By Russ Thachuk on 11/28/18
Home comfort technician Matthew F was out yesterday to diagnose the loud noise coming from my furnace. Within 10 minutes he had the problem figured out, was on the phone to see if part was available, went and picked up motor needed, back in an hour and had the mot...
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Home comfort technician Matthew F was out yesterday to diagnose the loud noise coming from my furnace. Within 10 minutes he had the problem figured out, was on the phone to see if part was available, went and picked up motor needed, back in an hour and had the motor installed and problem fixed in less than hour. If that isn’t efficient, I don’t know what is! He was very professional, explained the work he did in detail and told me what to expect with this 17yr old furnace, the benefits of a new furnace and what to look for when purchasing a new furnace. He was a great guy along with anyone else I have dealt with at Shiptons. This was all thanks to Lisa who schedules the maintenance at their office who was extremely helpful and set this all up!!
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By Mena Giftopoulos on 11/27/18
Matthew F. serviced our Bryant furnace November 23/18. I can't send enough praise out to Matt, as he is an extraordinary furnace technician. Matt was extremely professional. He was police, respectful, efficient, resourceful and very informative. Matt went above and...
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Matthew F. serviced our Bryant furnace November 23/18. I can't send enough praise out to Matt, as he is an extraordinary furnace technician. Matt was extremely professional. He was police, respectful, efficient, resourceful and very informative. Matt went above and beyond his call of duty. He resolved our issue, but not without his determination and commitment in doing so all along. He went as far as to acknowledge our cleanliness, which no tech has ever recognized, including commenting our Bryant furnace to being top of the line, being the best of the best, comparing it to that of a "Mercedes". Nicest technician we have ever had the pleasure of having in our home. Highly recommend Matt as his drive, determination and skills are to be admired! Thank you once again Matt in getting the "Mercedes" back and running. Mena / John Giftopoulos
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By John M. on 11/23/18
Marty and Matt R installed a new furnace and AC. Profession service and cleanup. Recommended.

By John M. on 11/23/18
Marty and Matt R installed a new furnace and AC. Profession service and cleanup. Recommended.

By Diane Matthews on 11/23/18
After doing much research, our experience with the installation of our Shipton furnace was flawless. The sales rep was able to clearly explain what was needed to be done. There was no pressure or up sale. The technicians Marty and Matt were prompt, courteous, clean...
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After doing much research, our experience with the installation of our Shipton furnace was flawless. The sales rep was able to clearly explain what was needed to be done. There was no pressure or up sale. The technicians Marty and Matt were prompt, courteous, clean and efficient. We would highly recommend Marty and Matt to install a furnace. They kept us updated with the progression of the installation. We are glad that we chose Shipton's to install our furnace. We feel confident with our purchase. No buyer's remorse.
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Select any employee to see all their reviews.

Jared C
4 Years
Rating:
83 total reviews!
Marty C
4 Years
Rating:
78 total reviews!
Jamie F
3 Years
Rating:
(51 total reviews)
Trina E
Rating:
(50 total reviews)
Patrick G
Rating:
(39 total reviews)
Nathan L
Rating:
(39 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Shipton's Heating & Cooling Ltd. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Shipton's Heating & Cooling Ltd.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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(905) 549-4616
Marty C has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
78 total reviews
By Trevor M. on 01/18/19
Andrew, Marty & Matt were all excellent to deal with right through the quotation process and the actual install of our furnace and air conditioner. They were very particular and explained everything very thoroughly... you can tell they take pride in their work. T...
(View More)
Andrew, Marty & Matt were all excellent to deal with right through the quotation process and the actual install of our furnace and air conditioner. They were very particular and explained everything very thoroughly... you can tell they take pride in their work. They were also very clean, and ensured the carpet etc. was protected. Would definitely recommend and use again.
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By Andrea Restauri on 12/03/18
Super friendly and accommodating service, would recommend this company.

By John M. on 11/23/18
Marty and Matt R installed a new furnace and AC. Profession service and cleanup. Recommended.

By Diane Matthews on 11/23/18
After doing much research, our experience with the installation of our Shipton furnace was flawless. The sales rep was able to clearly explain what was needed to be done. There was no pressure or up sale. The technicians Marty and Matt were prompt, courteous, clean...
(View More)
After doing much research, our experience with the installation of our Shipton furnace was flawless. The sales rep was able to clearly explain what was needed to be done. There was no pressure or up sale. The technicians Marty and Matt were prompt, courteous, clean and efficient. We would highly recommend Marty and Matt to install a furnace. They kept us updated with the progression of the installation. We are glad that we chose Shipton's to install our furnace. We feel confident with our purchase. No buyer's remorse.
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By David Somas on 11/18/18
My furnace ceased working a few weeks ago and I called on Shipton's to upgrade it to a high-efficiency furnace and additionally, to also replace my A/C which was getting old. I met with the sales team of Scott and Kyle who guided me through the process; Morty and M...
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My furnace ceased working a few weeks ago and I called on Shipton's to upgrade it to a high-efficiency furnace and additionally, to also replace my A/C which was getting old. I met with the sales team of Scott and Kyle who guided me through the process; Morty and Matt showed up the next day to install the furnace, so that I may have heat, and followed up a few days later as promised, to complete the installation of both the furnace, as well as the A/C unit. Their work was clean, conduct professional and friendly, and most of all, their work was most satisfactory. I have no hesitation in recommending their services and that of Shipton's to any prospective customer.
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By Bridget H. on 11/14/18
This was my first experience with Shiptons and they will now be my "Go To" company for heating and cooling. I have a baby and a toddler, and our gas had been turned off by another company due to a code violation. I called Shiptons needing an urgent quote and Sco...
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This was my first experience with Shiptons and they will now be my "Go To" company for heating and cooling. I have a baby and a toddler, and our gas had been turned off by another company due to a code violation. I called Shiptons needing an urgent quote and Scott came out to discuss our options that day. Scott went above and beyond that day, and had Ralph, a technician, come out to temporarily repair our furnace in order to get our heat and hot water back on. I can't express how appreciated this was, thank you! We had a new hot water heater and furnace installed about a week later. Matt and Marty showed up on time as expected and were thorough, polite, friendly and hardworking. They explained our new heating system and thermostat and answered all my questions. As I said, my experience from start to finish with Shiptons was positive and they will be the ones I call from now on. Thank you for everything! The Huff Family
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By Duane H. on 09/26/18
I was really impressed by the speed, punctuality, and hard work of the group of guys that installed our furnace, air conditioner, and hot water tank. Everything was explained clearly. I would recommend their services!

By Wendy A. on 09/11/18
Great service, friendly and knowledgeable workers. Will use again.

By Louise B. on 08/31/18
Marty C. and Matt have just left my home after a nearly two day install, and there's just not enough good things to say about my entire experience with Shipton's. From Katy who provided me with several options and comprehensive quotes to Matt and Marty who were cou...
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Marty C. and Matt have just left my home after a nearly two day install, and there's just not enough good things to say about my entire experience with Shipton's. From Katy who provided me with several options and comprehensive quotes to Matt and Marty who were courteous, friendly and professional at all times, I would recommend Shipton's all day long. Both techs were extremely respectful and considerate of the space they were working in and came up with great workarounds in order to avoid unsightly intrusions in the rest of my finished basement. Amazing work from these fine gentlemen! Consider me extremely impressed.
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By Pamela H. on 08/05/18
Marty and Matt were on time and great. The second guys were not as I had been told between 8-9 for arrival but it was almost 10. That is why it isn’t a perfect score. Same for the diagnosis question. The second guys thought they were done but hadn’t installed a...
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Marty and Matt were on time and great. The second guys were not as I had been told between 8-9 for arrival but it was almost 10. That is why it isn’t a perfect score. Same for the diagnosis question. The second guys thought they were done but hadn’t installed any shut off valves in the runs. They did install them when asked but acted like I should have specified, as his house doesn’t have them as it is a bungalow. Our house is 2.5 stories, able to see it isn’t a bungalow as you walk to the door, and aren’t there work orders? It seemed strange that payment options such as where to send a cheque or call in to pay with CC wasn’t listed on the invoice which came in the mail. The installers had to do less to our existing intake so we were promised filters instead of money off and I had to remind of this when I called in to pay.
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By Gail W. on 08/03/18
Fantastic crew from start to finish. Scott was very thorough and informative about the entire process not to mention the installation team, Marty and Matt super friendly and efficient. We thank you all for making this process seamless for the client! Shipton's has...
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Fantastic crew from start to finish. Scott was very thorough and informative about the entire process not to mention the installation team, Marty and Matt super friendly and efficient. We thank you all for making this process seamless for the client! Shipton's has the expertise, knowledge and staff to look after your HVAC needs. They came to our rescue and we are forever grateful! Thank You, Peter & Gail Warnick
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By Fran M. on 07/16/18
We had our A/C and furnace replaced recently and the service was excellent. Scott came by and answered all our questions and the installation team (Marty & Matt) were great. We would recommend Shipton's Heating & Cooling to friends and family. Thanks again, Mr. & Mrs. Mahony

By Robert Connolly on 06/27/18
Service was professional, prompt, courteous and well communicated at all times. From sales to service, Shipton's offers value at every step of the process.

By Ralph B. on 06/20/18
Based on earlier positive experience with this company, we have chosen Shipton's to install a new heating and air conditioning system in our house. The offer came timely, was comprehensive and within a comparable price range. The office was responsive to our schedu...
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Based on earlier positive experience with this company, we have chosen Shipton's to install a new heating and air conditioning system in our house. The offer came timely, was comprehensive and within a comparable price range. The office was responsive to our schedule and the the equipment was installed fully within in one day. The two technicians Marty and Matt were outstanding in regards to competence, friendliness, cleanliness and attention to details. No matter how hard we try, we can't bend our superlatives.
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By Beverly L. on 06/15/18
Marty and Matt were competent, friendly, helpful when they installed my new furnace and air conditioning unit. They were quite quick but thorough, showed up on time and didn't leave a mess. They also answered my questions.

By Jeanie H. on 05/27/18
thank you Marty and Matt, great job you left every thing so nice and clean. very well spoken and went over everything with me. will tell all my friends about them. Thank you again.

By Jamie H. on 05/24/18
Just had an installation completed yesterday by Shipton's, had a Furnace and Air Conditioning installed. Marty C. and Matt R. were my installers and they did an excellent job, very punctual and polite, did am excellent job on the installation and made sure i was sa...
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Just had an installation completed yesterday by Shipton's, had a Furnace and Air Conditioning installed. Marty C. and Matt R. were my installers and they did an excellent job, very punctual and polite, did am excellent job on the installation and made sure i was satisfied with the job they were doing throughout the entire process. I would certainly recommend Shipton's based on the installation service that they provided.
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By Richard B. on 05/22/18
Our family has had 3 furnaces installed in our homes in the past 5 years by Shiptons. From sales to installation and service, the entire team has been prompt, polite, and professional. Their prices are fair, and reflect their commitment to customer care. Will conti...
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Our family has had 3 furnaces installed in our homes in the past 5 years by Shiptons. From sales to installation and service, the entire team has been prompt, polite, and professional. Their prices are fair, and reflect their commitment to customer care. Will continue to recommend them to others.
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By Kevin m. on 05/04/18
(no comment)

By John h. on 04/26/18
Had three ductless ac units installed. Great work and a pleasure to have around . Woukd highly recommend .
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