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By Mary L L. on 06/06/19
All technicians and service providers were polite, professional, and respectful. The installation was done in a timely fashion; I was always notified when someone was on their way, and actually got a photo visual through email, of whom to expect. What a great idea ...
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All technicians and service providers were polite, professional, and respectful. The installation was done in a timely fashion; I was always notified when someone was on their way, and actually got a photo visual through email, of whom to expect. What a great idea for security purposes! The areas in my home were cleaned up very well after the work was completed. I was given a tutorial on the new equipment, and any questions were thoroughly answered. Overall very satisfied!
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By kristina on 05/30/19
I had the best experience with Matt at Shipton's. He showed up on time, was super friendly and best of all, figured out what was wrong almost immediately and fixed the problem on the spot. This experience makes me so happy that I went with Shipton's for our AC!

By Michelle S. on 05/29/19
Nathan was very friendly, very efficient, and took care of everything we needed including a filter we didn't realize needed to be replaced. Great service!

By Maegan M. on 05/25/19
Thank you Jordan and Henrik for the amazing maintenance service today! Very professional, thorough and informative.

By Michael B. on 05/23/19
I have had nothing but first class service from Shipton's. The Technicians that called were courteous, helpful and extremely knowledgeable. Jared C. came to repair the furnace and was thorough and explained everything that he had done to repair the furnace. A very ...
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I have had nothing but first class service from Shipton's. The Technicians that called were courteous, helpful and extremely knowledgeable. Jared C. came to repair the furnace and was thorough and explained everything that he had done to repair the furnace. A very amicable young man **************************************************************
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By Eleanor G. on 05/22/19
Jordan H was at our home to do the spring tune up for our air conditioning unit. He was thorough and found a potential problem that could have resulted in the unit stopping this summer during a heat wave. He's coming back in a couple of days with the necessary part...
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Jordan H was at our home to do the spring tune up for our air conditioning unit. He was thorough and found a potential problem that could have resulted in the unit stopping this summer during a heat wave. He's coming back in a couple of days with the necessary part to fix the problem. He was also very pleasant and took the time needed to make sure everything was done properly. He even helped me get my outside water connection up and running!
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By Vince Cosentino on 05/22/19
Excellent service and Communication.

By Debbie M. on 05/21/19
Extremely excellent service from Nathan. Checked everything and imparted very helpful information to us re out heating and cooling system along with the building we live in. Very happy with his service and highly recommend him.

By Elizabeth S. on 05/16/19
Trina was amazing: very energetic, personable and very thorough and efficient. Takes great pride in her work.

By Trevor U. on 05/08/19
Scott was very professional and well spoken. I was impressed with the discussion on how the organization mentors and trains employees. Its not a matter of getting someone cheap right out of school trying to throw parts at a problem. I was particularly pleased wi...
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Scott was very professional and well spoken. I was impressed with the discussion on how the organization mentors and trains employees. Its not a matter of getting someone cheap right out of school trying to throw parts at a problem. I was particularly pleased with my discussion with how happy he is with the owners and that the owners treat the employees well. Having someone happy with their employer working on my furnace gives me confidence. They will be back when I need them again.
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By Steve Kawamura on 05/06/19
Nathan was professional and knowledgeable. He made the experience enjoyable. Also, he cleaned up after use of my garden hose!

By Robert 'Bob' L. on 05/02/19
Nathan came to my home to service the AC. He came at the scheduled time and started right away by putting on his booties, not that he had to but explained it was part of his routine. At 82 I know how important routines are in daily living. He was kind, courteous an...
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Nathan came to my home to service the AC. He came at the scheduled time and started right away by putting on his booties, not that he had to but explained it was part of his routine. At 82 I know how important routines are in daily living. He was kind, courteous and knew what he was doing. Easy to talk to we had a number of things to help pass time which I hope was good for him and myself. I know oh to well how boring some days can be. All in all he raised the Shipton standards *************************************************************** **************************************************. Thank you
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By Shirley Wilson on 04/30/19
Always friendly and courtious

By Mrs Janus on 04/25/19
Nathan was very nice, friendly, neat, very knowledgeable. Showed that he loves his work and the company. He is an asset to your organization.

By Carole G. on 04/23/19
Nathan came to our unit at our condo to do a yearly check on our AC. He is a very pleasant person, very nice and easy going. He came at precisely the time we booked our appointment and checked our furnace/AC. I found Nathan helpful with any questions I had and was ...
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Nathan came to our unit at our condo to do a yearly check on our AC. He is a very pleasant person, very nice and easy going. He came at precisely the time we booked our appointment and checked our furnace/AC. I found Nathan helpful with any questions I had and was easy to get along with having discussions on general things with talking about cooking, etc with fun. He was a pleasure to have and represents Shipton's with high respect from me. He told me about the AC and furnace and told me what had been done in the past and the condition of our furnace/AC. I found him very helpful with information *************************************************************** *************. No problems whatsoever.
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By Kathy Y. on 04/21/19
Technician Nathan Lewis arrived on time. He was polite, courteous and very professional. My dog liked him (and she doesn't like many!!) so that speaks volumes. Nathan was very personable and answered all my questions. Shiptons is lucky to have him. Would highly recommend.

By Eryl on 04/16/19
We recently had our ducts cleaned through Clean Air Solutions. Our initial point of contact was via telephone. Cheryl was very friendly and was happy to answer my questions. She quickly found an appointment time that worked with my schedule. As a service that we ca...
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We recently had our ducts cleaned through Clean Air Solutions. Our initial point of contact was via telephone. Cheryl was very friendly and was happy to answer my questions. She quickly found an appointment time that worked with my schedule. As a service that we can not immediately evaluate, this review is based solely on our customer service experience. Clean Air Solutions sent Jordan H. from Shipton's Heating and Cooling Ltd. to be our technician. Jordan was knowledgeable, polite and efficient. Based on his experience he provided helpful tips about our ducts as well as our air conditioner. He also encouraged us to contact Clean Air Solutions should we have an additional questions or comments. We were very satisfied with the level of customer service Clean Air Solutions and Shipton's Heating and Cooling provided.
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By Ron L. on 04/11/19
Nathan L. was at my home today for a service call. He has been here before and I am very impressed with his outstanding technical and personal skills. I am also impressed with the office staff at Shipton's.

By Pearl B. on 03/27/19
he was very knowledgable. kind and did not pressure us in buying anything extra just what we needed. pleasure to have in our home. would welcome him back to work on our furnace anytime

By Micah van D. on 03/21/19
Rarely do I write Google reviews but our experience with the Shipton's team is worth sharing. We noticed our 20 year-old water heater was leaking at 6am in the morning. I called Shipton's at 8am to ask for a quote and timeline to get a new water heater. The lad...
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Rarely do I write Google reviews but our experience with the Shipton's team is worth sharing. We noticed our 20 year-old water heater was leaking at 6am in the morning. I called Shipton's at 8am to ask for a quote and timeline to get a new water heater. The lady on the phone said she'd make a note that we were without hot water and place urgent on the request. I received a call back from Andrew, a Shipton's salesperson at 8:30am with a basic estimate over the phone. We agreed to have Shipton's replace the water heater and he arranged to come by the house at noon to sign the paperwork. He arrived right at noon and he mentioned that the service team was already loading up the new water heater and should arrive soon. At 1:30pm, two technicians Matthew F. and Jared C. showed up. They quickly problem solved our unique basement situation including where to run the new vent in the most effecient and clean-looking way. The new water heater was completely installed by 4:30pm and they took 20 minutes to walk me through basic details of the new tank including all the safety features. From noticing the leak at 6am, to having a new water heater installed and running only took a total of 11 hours! I really appreciated Shipton's attempts to do whatever was in their power to provide quality and quick service. Thanks!
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Select any employee to see all their reviews.

Jared C
4 Years
Rating:
84 total reviews!
Marty C
4 Years
Rating:
78 total reviews!
Nathan L
Rating:
(53 total reviews)
Jamie F
3 Years
Rating:
(52 total reviews)
Trina E
Rating:
(51 total reviews)
Nigel L
2 Years
Rating:
(37 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Shipton's Heating & Cooling Ltd. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Shipton's Heating & Cooling Ltd.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Jared C has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
84 total reviews
By Michael B. on 05/23/19
I have had nothing but first class service from Shipton's. The Technicians that called were courteous, helpful and extremely knowledgeable. Jared C. came to repair the furnace and was thorough and explained everything that he had done to repair the furnace. A very ...
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I have had nothing but first class service from Shipton's. The Technicians that called were courteous, helpful and extremely knowledgeable. Jared C. came to repair the furnace and was thorough and explained everything that he had done to repair the furnace. A very amicable young man **************************************************************
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By Brian O. on 09/18/18
We have used Shipton's for our furnace and A/C maintenance for several years. Consistently a great job. Kudo's especially to Jared on their latest visit. Went above and beyond in suggesting some adjustments that have resulted in improved operation and efficien...
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We have used Shipton's for our furnace and A/C maintenance for several years. Consistently a great job. Kudo's especially to Jared on their latest visit. Went above and beyond in suggesting some adjustments that have resulted in improved operation and efficiency. I would highly recommend Shipton's.
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By Brandon L. on 07/06/18
I want to thank Jared and Katy from Shiptons, we spent the heat wave without air and they got us back up and running even faster than we thought. Thank you so much guys!

By Joe S. on 05/22/18
I called on a long weekend on a Saturday morning. Within half an hour I was called back and within an hour Jared C. arrived. The repair was finished within 15-20 minutes and he was sociable and informative while working. He made me look like a superhero for bringin...
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I called on a long weekend on a Saturday morning. Within half an hour I was called back and within an hour Jared C. arrived. The repair was finished within 15-20 minutes and he was sociable and informative while working. He made me look like a superhero for bringing hot water back to the house. Would recommend to anybody!
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By Judy N. on 05/18/18
Jared was my service tech, he showed up within the time range I was given, had all the necessary equipment with him to complete a/c maintenance. Jared was very thorough and didn't rush through the job. Jared was very pleasant and friendly. I would definitely recommend them.

By Sabina B. on 04/16/18
I was without heat from the major ice storm that struck southern Ontario. Unfortunately due to poor weather, there were challenges for any contractors to drive out and assist. I got in touch with Shipton. I had the pleasure to speak to Jared who was honest from the...
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I was without heat from the major ice storm that struck southern Ontario. Unfortunately due to poor weather, there were challenges for any contractors to drive out and assist. I got in touch with Shipton. I had the pleasure to speak to Jared who was honest from the start. He provided me great advice in how to manage and informed me that due to heavy winds, the furnace issue was a common theme in my neighborhood. He suggested waiting until the winds calmed down. I followed his advice and woke up to the furnace kicking in with full heat! Thank you Jared for your honesty and help!
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By Kim S. on 09/28/17
Shipton's have provided me with super service from beginning to end. The quote process was painless and extremely clear; my options were outlined for me in a way that made me feel confident I was being provided with the best products for me and my living situation,...
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Shipton's have provided me with super service from beginning to end. The quote process was painless and extremely clear; my options were outlined for me in a way that made me feel confident I was being provided with the best products for me and my living situation, without unnecessary extras. Katy has been a reliable and generous point person, and Jared and Marty were polite, friendly, efficient, tidy, and very kind to my dog. Further, I felt confident in their expertise and the information they provided me.
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By Lucy M. on 03/27/17
Jared was very polite, informative, efficient , and patient always with a smile on his face. The service was amazing and I must say that I will refer him to my family and friends.. Excellent job Jared.

By Mike P. on 09/30/16
I had my AC installed over a year ago with Shiptons. Scott came by and sat down with us and answered all our questions. The installation team was professional and very easy to talk with. Today, we had our furnace inspected in preparation for the colder months and J...
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I had my AC installed over a year ago with Shiptons. Scott came by and sat down with us and answered all our questions. The installation team was professional and very easy to talk with. Today, we had our furnace inspected in preparation for the colder months and Jared did the work. He is knowledgeable and very friendly. He took care of servicing the furnace quickly and even mentioned that the condensate pan made by our furnace manufacturer is known to have issues so we should consider getting it replaced before having water all over the place. He even noticed a hairline fracture in it so it is clear he knows his stuff. We are getting it replaced by Shipton's next week. Always a pleasure dealing with this company.
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By Audrey W. on 08/31/16
Reception was very friendly - booked an appt. very quickly - (Kathleen) Jared was friendly, answered all questions, worked thoroughly - will recommend service to friends & neighbours.

By Russell T. on 08/19/16
Jared C from Shipton's performed the yearly maintenance on my furnace and A/C today. He was very personable, knowledgeable and did an outstanding job. He explained the work he performed and what to look for in the future. I would recommend Shipton's heating and cooling.

By Patricia on 08/05/16
Excellent service provided by Jared. He performed the maintenance check of my cooling system and completed it in a professional, knowledgeable and timely manner. I wouldn't hesitate to recommend Shipton's and specifically, Jared, to any potential customer.

By Marion W. on 07/03/16
Jared was very personable, explaining what he did with the air circulation which greatly improved the A/C in our home, as well as servicing our unit. Great job and fantastic service.

By Steven G. on 06/28/16
Jared C from Shipton's Heating and cooling just serviced our air conditioning. He was very professional and explained every step of the process. Thank you for a great job.

By stanley S. on 06/19/16
Jared did a great job, he was very knowledgeable and very courteous ............and made us feel he really knew what he was doing. We would highly recommend Jared's services to anyone. Stan and Beverly Solski

By Linda R. on 06/17/16
Jared, my technician was prompt, efficient, knowledgeable and friendly. Took his time to explain what he was doing. Proceeded to clean up spotlessly when he was finished. I am totally happy and pleased with the service I get from Shipton's Heating and Cooling.

By Jared v. on 06/12/16
Very friendly and knowledgeable. No complaints.

By Jessie M. on 05/20/16
I had Jared from Shipton's come to my home to do annual maintenance on my AC. As always, he was on time, professional, and so friendly. The service that I received from Jared and everyone that I have dealt with at Shipton's is second to none! I don't shop around an...
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I had Jared from Shipton's come to my home to do annual maintenance on my AC. As always, he was on time, professional, and so friendly. The service that I received from Jared and everyone that I have dealt with at Shipton's is second to none! I don't shop around anymore, because I don't believe that any other company can beat the great service they consistently provide.
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By David C. on 05/08/16
Annual AC Service. The appointment was made to fit my schedule and the details of the service and prices were clearly explained. Jared provided a professional and efficient service, explained the reasons for the several tests and answered all my questions.

By Gerrie C. on 04/04/16
I was quite satisfied with the service I received and how friendly and professional Jared was. He explained everything to me about the furnace maintenance.
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