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By Cheryl Kidlark on 05/11/18
Excelent service and very knowledgeable.

By Ken & Linda C. on 05/10/18
Got 2 quotes to replace our Furnace and Hot Water Heater from oil to propane. Shipton's was a higher quote but we feel right from the get go that we received outstanding service from the initial appointment with Katy who took the time to review our needs and explai...
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Got 2 quotes to replace our Furnace and Hot Water Heater from oil to propane. Shipton's was a higher quote but we feel right from the get go that we received outstanding service from the initial appointment with Katy who took the time to review our needs and explain the best fit for us. (The other vendor did a 10 minute visit even though our appointment was scheduled and said he had to leave for another appointment. He also told us he had won a trip for selling the most Trane furnaces) Our installation was handled by Robert S. & Nigel L. who were prompt, very polite and professional. When I told them we had our water turned off to drain the oil water heater they said not to worry we would have hot water by end of day and we did. This installation was not easy as our house was built in 1902 and only has a small cellar for mechanicals. On day 2 the installation of the furnace, exhaust venting, propane hook up, thermostat install and removal of the old clunkers was completed. The tech's were very tidy, friendly and personable and certainly knew their stuff...It was a pleasure dealing with these lads and we would highly recommend Shipton's to anyone looking for an HVAC Company. *****Shipton's you are 5 star all the way***** Thank you
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By Dave B. on 05/07/18
Annual service was facilitated by Patrick G. Prior to entry to our home Patrick had donned protective booties over his work grade footwear. His overall appearance was neat and tidy and his demeanour was professional and polite. He performed our maintenance check in...
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Annual service was facilitated by Patrick G. Prior to entry to our home Patrick had donned protective booties over his work grade footwear. His overall appearance was neat and tidy and his demeanour was professional and polite. He performed our maintenance check in an efficient and professional manner and was informative about what he was doing.
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By Kevin m. on 05/04/18
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By Kevin m. on 05/04/18
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By Jacqueline Fillion on 05/04/18
Patrick wads over polite and and new what to do and did recommendations which I did great technician I have had him before and I was happy he came again overall around nice guy. good with my animals also g

By andrew w. on 05/04/18
Trina E.was amazing. She was very knowledgeable and professional. Everyone at Shipton's Heating is great. Would never go to anyone else to service my AC and Furnace. Thank you again for a great service.

By John h. on 04/26/18
Had three ductless ac units installed. Great work and a pleasure to have around . Woukd highly recommend .

By john & judy c. on 04/24/18
we were VERY satisfied with the professionalism and clean courteous service nice to have people who were willing to answer all queries ,,,without arrogance or abruptness ,,,,the space was left VERY clean and tidy and the work was done in short time than...
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we were VERY satisfied with the professionalism and clean courteous service nice to have people who were willing to answer all queries ,,,without arrogance or abruptness ,,,,the space was left VERY clean and tidy and the work was done in short time thanks again for everything really like the quietness of the new equipment:)
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By john & judy c. on 04/24/18
we were VERY satisfied with the professionalism and clean courteous service nice to have people who were willing to answer all queries ,,,without arrogance or abruptness ,,,,the space was left VERY clean and tidy and the work was done in short time than...
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we were VERY satisfied with the professionalism and clean courteous service nice to have people who were willing to answer all queries ,,,without arrogance or abruptness ,,,,the space was left VERY clean and tidy and the work was done in short time thanks again for everything really like the quietness of the new equipment:)
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By Robert M. on 04/24/18
Best service call and representative I have had in to do service on my furnace. A real asset and representative of Shiptons Impressed by the knowledge and competence of Trina. Would have her back to do service any time.

By Irene M. on 04/19/18
Matt and Marty were courteous, friendly, knowledgeable and very respectful of our home... they cleaned up the mess put stuff back in place and made sure we knew everything before they left... very helpful ... 3rd time I’ve used this company and would absolutely recommend

By Bridget Culnan on 04/17/18
It was a pleasure having Kevin in my home for 1.5 days. He was friendly and knowledgeable. He did an excellent job answering my questions and explaining things. Kevin was very easy to talk with.

By Bridget Culnan on 04/17/18
Luch was very knowledgeable and did a wonderful job explaining everything to me. He alway arrived on time and did an excellent job. It was an absolute pleasure having him in my home for 1.5 days. Luch is very friendly and easy to talk with.

By Sabina B. on 04/16/18
I was without heat from the major ice storm that struck southern Ontario. Unfortunately due to poor weather, there were challenges for any contractors to drive out and assist. I got in touch with Shipton. I had the pleasure to speak to Jared who was honest from the...
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I was without heat from the major ice storm that struck southern Ontario. Unfortunately due to poor weather, there were challenges for any contractors to drive out and assist. I got in touch with Shipton. I had the pleasure to speak to Jared who was honest from the start. He provided me great advice in how to manage and informed me that due to heavy winds, the furnace issue was a common theme in my neighborhood. He suggested waiting until the winds calmed down. I followed his advice and woke up to the furnace kicking in with full heat! Thank you Jared for your honesty and help!
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By Paul B. on 04/15/18
Was an awesome experience with two professional installers Marty and Matt.. They did an incredible job installing my heating and central ac , they were also very knowledgeable when I had questions for them.. Feel so safe and secure now knowing that I have a 10 year...
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Was an awesome experience with two professional installers Marty and Matt.. They did an incredible job installing my heating and central ac , they were also very knowledgeable when I had questions for them.. Feel so safe and secure now knowing that I have a 10 year warranty for parts and labor , and that Shipton’s is there 24/7 when you need them.. I was also very appreciative of shipton’s dropping of heaters for us so we won’t be cold until the furnace was fixed, these little things matter .. Thanks guys for a wonderful job, keep up the good work, I will highly recommend you!!
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By Alex D. on 04/12/18
Service would have been better if technician arrived within the hour that I was told he would. Instead he arrived two hours after my call in. I had to call the office to find out where the technician was and when he would arrive. Charge to replace furnace parts ...
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Service would have been better if technician arrived within the hour that I was told he would. Instead he arrived two hours after my call in. I had to call the office to find out where the technician was and when he would arrive. Charge to replace furnace parts was excessive, $250.00, considering it took the technician 20 minutes to replace the parts and was charged an additional $98.00 for the diagnostic
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By Heather C. on 04/10/18
Excellent worker, very comfortable to be around. Actually a joy to see her every time. Very pleased with the work performed.

By June M. on 04/06/18
Nathan was very personable - his personality is very well suited for the job!! He explained things clearly and arrived within the expected time. Arriving on time is very important to a customer! Would definitely recommend Shiptons - they are very professional!

By zac w. on 04/06/18
Nigel was great, definitely requesting him for future issues
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