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By Roy & Patricia B. on 02/12/18
We had a heat pump installed first of november : The first unit lasted about 2months : I am aware that issues can come up with any product : It is service that counts when a problem occurs : All the employees were very polite & professional :No issues with emplo...
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We had a heat pump installed first of november : The first unit lasted about 2months : I am aware that issues can come up with any product : It is service that counts when a problem occurs : All the employees were very polite & professional :No issues with employees : Sandy told me not to hesitate if we had any questions : The one tech we dealt with the most was Wayne : He ordered a new compressed; installed it & had a great deal of patience dealing with all our questions : Wayne did a few adjustments to better deal with our needs : Text Wayne on several occasions about issues after the second install: He probably wished I would lose his cell number: lol. I can not get over how quiet the second unit is; please relay to Wayne how pleased we are with his attitude with all our questions. We would not hesitate dealing with Shines Energy in the future. Roy & Patricia Brown
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By Constance C. on 02/01/18
We had an indoor air handler installed to assist and match our heat pump unit outside. We were so very pleased with the team of installers who came to the house. Matt, Jesse, Wayne and especially Brian were so helpful to explain how everything would work to maintai...
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We had an indoor air handler installed to assist and match our heat pump unit outside. We were so very pleased with the team of installers who came to the house. Matt, Jesse, Wayne and especially Brian were so helpful to explain how everything would work to maintain the air quality in our home. The whole team were professional, yet personable, making us feel important to their business. Kudos to the team that can do this in todays world. Thanks to Shines. I will recommend them to anyone.
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By on 01/29/18
I just found out that the dual heat pump system installed in my split entry home only has a 9,000 BTU in the rec room compared to a 1200 unit in the upstairs. They never explained the difference to me, and the rec room unit is NOT efficient to heat my home. I am n...
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I just found out that the dual heat pump system installed in my split entry home only has a 9,000 BTU in the rec room compared to a 1200 unit in the upstairs. They never explained the difference to me, and the rec room unit is NOT efficient to heat my home. I am not the only person this has happened to. It should have been EXPLAINED to me that the rec room unit was NOT the same BTU as the upstairs units. I would NEVER recommend this company to anyone,
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By Simone M. on 01/27/18
This group of workers were a pleasure to have in my home while installing my heat pump. I appreciated their dedication to making sure I understood the workings of this heating system from a user prospective. They worked diligently at calming my concerns.

By Robert D. on 01/19/18
Great installation. Mat & Brett were really good at explaining the operation and maintenance of the units. Would recommend these two guys to everyone.We enjoyed having them in our home!!! We will use Shines energy for future work.Thanks for a great job well done. Robert D.

By Ho T. on 01/15/18
From the begininng of tbe sales process to the finishing of the installation, the folks at Shines were very professional and friendly. Price was extremely competitive, timelines were kept as promised and follow up was good. I am small business owner for almost 3...
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From the begininng of tbe sales process to the finishing of the installation, the folks at Shines were very professional and friendly. Price was extremely competitive, timelines were kept as promised and follow up was good. I am small business owner for almost 30yrs and i am very happy with the whole experience. I would recommend this company to friends and family. Ho
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By on 01/09/18
So bad service and doesn’t heat as much as we expected

By on 01/04/18
Once they sold me the system. They proceeded to ignore me once the system was installed. I was just asking about a rebate that was promised.

By Robert D. on 12/17/17
My wife and I were totally impressed by the install of our mini-split heat pump system. Mat and Brett could not have been better at doing this install,explaining the operation and generally just being great to have on site.We would highly recommend Shines Energy t...
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My wife and I were totally impressed by the install of our mini-split heat pump system. Mat and Brett could not have been better at doing this install,explaining the operation and generally just being great to have on site.We would highly recommend Shines Energy to everybody. It is not easy to find people to work at such a high degree of professionalism as these two young men. Thank you very much for the great job.Robert D.
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By Jim and Ann Marie M. on 12/15/17
We had a heat pump installed mid November of this year. We had spoken to a few friends who had them installed, and were quite happy with the product. We had two gentleman come out for the installation. Matt was was of the installers, and I believe the other one mig...
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We had a heat pump installed mid November of this year. We had spoken to a few friends who had them installed, and were quite happy with the product. We had two gentleman come out for the installation. Matt was was of the installers, and I believe the other one might have been Brett. I remember Matt more because he did the work inside the house. He was friendly, courteous, and informative. Took time to answer all my questions, and made sure we were comfortable with how the heat pump worked before leaving. The estimated time of installation was pretty much right on. Matt made sure we were comfortable with how the system worked before leaving. Although we've only had the heat pump for about a month we are absolutely loving it! We would highly recommend Shine's Energy to anyone considering the installation of a heat pump in their home. Thanks you to everyone who was involved in any small way from start to finish.
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By Robert D. on 12/15/17
This was a great experience for my wife and me.We had two really nice young men at our house. Matt & Brett did a great installation and took the time to really explain the operation of our mini-split system .Could not have been happier.will recommend to all.Thanks ...
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This was a great experience for my wife and me.We had two really nice young men at our house. Matt & Brett did a great installation and took the time to really explain the operation of our mini-split system .Could not have been happier.will recommend to all.Thanks for a great job. Robert D.
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By Liz P. on 12/14/17
Shines Energy installed a new Lennox heat pump for us the first week of November. The installation team were awesome, explaining everything as they went and spent time with me making sure I was comfortable with how to operate the remotes. And then let me tell you a...
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Shines Energy installed a new Lennox heat pump for us the first week of November. The installation team were awesome, explaining everything as they went and spent time with me making sure I was comfortable with how to operate the remotes. And then let me tell you about Cori in their office...she was amazingly efficient, and even called me the next day to be sure everything was fine. she sent off the Costco paperwork for their rebate and emailed me all the information I needed inorder to apply for the NS Efficiency rebate. Even the salesman Ed H. was great, he did not pressure us and did not exaggerate what this heatpump could do! This heat pump was installed to replace one we had for a few years, and the heat from this Lennox is so consistent, we just set it and walk away, where we were constantly adjusting the heat on our old heat pump. I would recommend anyone thinking of getting a heatpump to contact Shines and have a Lennox installed.
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By Gina D. on 12/14/17
From start to finish, the team were easy to deal with and very knowledgeable. Even though they were installing in 3 different rooms, there was minimal disruption and they left no mess behind. Jesse was fantastic throughout the day and made sure I was comfortable w...
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From start to finish, the team were easy to deal with and very knowledgeable. Even though they were installing in 3 different rooms, there was minimal disruption and they left no mess behind. Jesse was fantastic throughout the day and made sure I was comfortable with the use of the units before he left. A great experience with great equipment!
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By Ken D. on 12/14/17
Excellent customer service experience from Sales thru Install! Timely, courteous, knowledgeable installers coupled with seamless customer service by the office staff.

By Ken D. on 12/14/17
Excellent customer service experience from Sales thru Install! Timely, courteous, knowledgeable installers coupled with seamless customer service by the office staff.

By russell on 12/14/17
Matt and his helper done a very good job great guys . I would also recommend their sales person John . Shines Energy Inc. are # 1 Thanks a very satisfied customer .

By Judith R. on 12/14/17
Shines Energy recently installed a ductless mini-split heat pump in my home. The entire experience was extremely positive, the owner is extremely knowledgeable, efficient and honest about what was required and gave me a quote right away. Other members of his team c...
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Shines Energy recently installed a ductless mini-split heat pump in my home. The entire experience was extremely positive, the owner is extremely knowledgeable, efficient and honest about what was required and gave me a quote right away. Other members of his team came when they were scheduled to come, on time and finished the work efficiently and cleanly. One of the best experiences I have had with technical services firm in Nova Scotia.
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By Mitchell D. on 11/09/17
(no comment)

By Tom H. on 10/31/17
Excellent lead up to our needs, installation went as planned, professional communication through out.

By PIUS D. on 10/27/17
Had a problem with unit shutting off. Tech new exactly what the prob was and once he explained the function of the timer the prob was resolved. Great service done by phone
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Select any employee to see all their reviews.

Mat M
Rating:
10 total reviews!
Wayne C
Rating:
3 total reviews!
Cori L
Customer Service Rep.
Rating:
(5 total reviews)
Brian T
Rating:
(2 total reviews)
Shines Energy Inc. Team
Rating:
(83 total reviews)
Brett M
3 Years
Rating:
(7 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Shines Energy Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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