We recently had ductless mini splits installed in our home by Matt and Mike. They and the electricians did an awesome job. They were very professional, positive and courteous. We are so impressed with the operation of the mini splits. They have exceeded our expectations. Thank you. Don&Cheryl
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I recently purchased a dual head heat pump from Shines Energy through a purchase deal at Costco. I was extremely impressed and pleased with the service and attention to details that the sales rep and the technicians provided. I was extremely impressed with how they cleaned up every last bit of garbage and packaging from the installation. They were extremely considerate of my property and extremely careful in moving things in my home. The heat pump unit works extremely well and looks very impressive both on the exterior as well as the interior. I highly recommend them for their professional service and customer consideration. Michael Moore Middle Sackville
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Shines Energy came at the appointed time.Field Staff-Matt, Mike, and Hubert and Brian were all very efficient,knowledgeable, polite and had good rapport with me.Everyone had a positive attitude and very good work ethic! The job was done in one day-total time 7hrs. I highly recommend this company and Sandy's staff-Field staff(Matt,Mike,Hubert,Brian) for all your Heating/Cooling needs,and his office guru Cori helped tremendously!Bill Z.
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Rt. from the start, when I spoke with the sales guys at Costco, to the referral sales rep. for my area, Jerry Schnare, super guy, and really cared about our wants and needs. The product and the installation guys, from the get go were absolutely fantastic. I an my husband are very pleased.
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Excellent service, starting with the meeting with Ed, our sales rep to the installers. Very professional, knowledgeable and courteous. The installation when very smoothly and no mess was left behind. I would highly recommend Shines; our Lennox mini split unit is only one day old but what a difference - we are looking forward to enjoying this system for many years.
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Heat pump install ran into a few road blocks. That happens with different types of furnace systems. The technicians with Shines consulted each other and together resolved the problem. It's the mark of a good company, whose service staff work together as a team, in the best interests of the customer. Thanks guys for not quitting and gettin it done!
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We had Shines Energy install a mimi split heat pump two weeks ago. The salesman and installers and the office staff are honest, efficient and very professional. The installers arrived when scheduled, completed the job efficiently and cleanly by mid afternoon. Jess even gave us a tutorial on how the remotes worked. Great job, great people. Thanks Ann & Paul
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We had a heat pump installed first of november : The first unit lasted about 2months : I am aware that issues can come up with any product : It is service that counts when a problem occurs : All the employees were very polite & professional :No issues with employees : Sandy told me not to hesitate if we had any questions : The one tech we dealt with the most was Wayne : He ordered a new compressed; installed it & had a great deal of patience dealing with all our questions : Wayne did a few adjustments to better deal with our needs : Text Wayne on several occasions about issues after the second install: He probably wished I would lose his cell number: lol. I can not get over how quiet the second unit is; please relay to Wayne how pleased we are with his attitude with all our questions. We would not hesitate dealing with Shines Energy in the future. Roy & Patricia Brown
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We had an indoor air handler installed to assist and match our heat pump unit outside. We were so very pleased with the team of installers who came to the house. Matt, Jesse, Wayne and especially Brian were so helpful to explain how everything would work to maintain the air quality in our home. The whole team were professional, yet personable, making us feel important to their business. Kudos to the team that can do this in todays world. Thanks to Shines. I will recommend them to anyone.
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I just found out that the dual heat pump system installed in my split entry home only has a 9,000 BTU in the rec room compared to a 1200 unit in the upstairs. They never explained the difference to me, and the rec room unit is NOT efficient to heat my home. I am not the only person this has happened to. It should have been EXPLAINED to me that the rec room unit was NOT the same BTU as the upstairs units. I would NEVER recommend this company to anyone,
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