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By Carl R. on 10/08/19
“I’ve had my Kinetico Water Softener since 1994. I was told it was the best system you could buy, back then, and it is still known to be the best today. Before I had Kinetico, I had owned several electrical water softeners, such as, Kenmore and Whirlpool. Those...
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“I’ve had my Kinetico Water Softener since 1994. I was told it was the best system you could buy, back then, and it is still known to be the best today. Before I had Kinetico, I had owned several electrical water softeners, such as, Kenmore and Whirlpool. Those type of systems only left me with more headaches and costly repairs. Since I’ve had my Kinetico, I’ve had little, to no maintenance at all. Once you experience the difference/best (Kinetico), you will understand. More people in North Texas need to know that these systems are a necessity. I’m beyond happy with my Kinetico system and the great service that I have always received from Shelton’s Water! Big shout out to Zach and Patty for their outstanding customer service.”
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By Seila M. on 09/28/19
So Brenda came to our house and talked to us about the systems that Shelton’s Water provides. She was respectful and knowledgeable and she made you feel at ease. She sold me. :-) Christian & Willie came and did our install for us. They were both very sweet, re...
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So Brenda came to our house and talked to us about the systems that Shelton’s Water provides. She was respectful and knowledgeable and she made you feel at ease. She sold me. :-) Christian & Willie came and did our install for us. They were both very sweet, respectful and of course knowledgeable. These days it’s hard to let people come in your home when your alone but they didn’t give be any Uncomfortableness at all. I appreciate their professionalism and they did a great job! I feel a difference in the water and I’m so happy! :-) Thank you Shelton’s Water for your product and your great team that you have! ;-)
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By Sheryl L. on 09/26/19
I had my water softener and RO installed yesterday. These guys are absolutely amazing. They called when they were on there way, and when they arrived they, explained the process of what they were going to do. When they were done they tested the water, and explained...
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I had my water softener and RO installed yesterday. These guys are absolutely amazing. They called when they were on there way, and when they arrived they, explained the process of what they were going to do. When they were done they tested the water, and explained everything. This is a painless process and highly recommend this company for all your water needs. Thank you from the Layton Family
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By Gabriel Z. on 09/24/19
We had a great experience during the installation process. The technicians were very helpful explaining the system.

By Lydia P. on 08/13/19
Willie and his crew were excellent. They went on and beyond to do their job and highly meet my expectations. They were professional and their knowledge give them credit. I definitely recommend Shelton's Water. Willie and Chris were nice and friendly. If you want...
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Willie and his crew were excellent. They went on and beyond to do their job and highly meet my expectations. They were professional and their knowledge give them credit. I definitely recommend Shelton's Water. Willie and Chris were nice and friendly. If you want to go safe with water solutions, Shelton's water are the people to call. Thank you Willie and Chris for a job well done.
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By Maurice L. on 08/06/19
Knowledgeable, friendly, and courteous. I really enjoyed his positive attitude and that he takes pride in his work.

By Jeff T. on 07/14/19
Shelton's people (Willie, Chad, and Whitney) were extremely nice and helpful, as well as very attentive if we had any questions or issues. Thanks!

By Jeff T. on 07/11/19
Our installation went great! The guys were very nice, swift, and knowledgeable. Thanks you Shelton’s Water!

By Britton & Ashley N. on 06/06/19
I give y'all 10 stars, you always do good work.

By Jose & Shady M. on 06/06/19
Excellent customer service and hard workers. Attitude reflects Leadership. Keep up the good work!

By Jordan & Natasha A. on 02/05/19
Very happy with everything! Would certainly recommend Shelton’s!

By John & Linda S. on 02/02/19
We love our water system - we are using so much & our clothes, dishes and appliances are “ring free”... Whitney is a super special person and we couldn’t be more happy with all the great service!

By Cary O. on 01/21/19
Very knowledgeable, worked well with us with weather and schedule to get the water softener installed. The technicians were experienced and willing to work in adverse weather. Great install! Whitney followed up a week after the install to insure the system was f...
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Very knowledgeable, worked well with us with weather and schedule to get the water softener installed. The technicians were experienced and willing to work in adverse weather. Great install! Whitney followed up a week after the install to insure the system was functioning correctly. I would use this company again.
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By Joanne A. on 01/07/19
Had a great experience with Shelton's Water overall (while installing our whole house Kinetico system) and with Whitney S.(for retesting). The company overall is awesome to work with and we love our whole house system, and RO filter in the kitchen. Whitney was awes...
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Had a great experience with Shelton's Water overall (while installing our whole house Kinetico system) and with Whitney S.(for retesting). The company overall is awesome to work with and we love our whole house system, and RO filter in the kitchen. Whitney was awesome to interact with and such a sweetheart!
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By Judy & Dave F. on 12/14/18
Love the products and Whitney!

By Georgina & F. on 12/13/18
We love our new water! The taste of the water is so much better. We used to not drink water much but now we do! And I love that we don’t have anymore spots on our glassware when we wash our dishes.

By Kirk & J. on 11/16/18
The entire team was very professional from initial interview to installation and follow-up. We were extremely pleased and would gladly recommend their Kinetico products and their company. Two thumbs up!

By Nancy H. on 11/06/18
Whitney knows her water and is a joy to work with!

By Amber D. on 10/19/18
Whitney was amazing with testing our water and selling us our units. Coe did a great job installing our water softener. Everything was done professionally and we are very happy with our purchase. Would highly recommend Shelton's Water!

By William P. on 10/08/18
Thank you Coe, Shelton’s field rep, for a very professional installation of our new system… Appreciate your courteous, quality craftsmanship.
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CALL TO SCHEDULE
817-640-6188

Select any employee to see all their reviews.

Sheltons Water
44 Years
Rating:
55 total reviews!
Tim B
16 Years
Rating:
13 total reviews!
Brenda G
Customer Service Rep.
23 Years
Rating:Just Launched
Kristi P
Customer Service Rep.
1 Year
Rating:Just Launched
Whitney S
7 Years
Rating:
(12 total reviews)
Willie W
1 Year
Rating:
(11 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Shelton's Water has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Shelton's Water. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
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Tim B has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
13 total reviews
I've been working for Shelton's Water for 16 years and I am a certified Water Specialist, Class III. On the weekends, I enjoy playing in a band and watching the Ohio State + Cowboy games with my wife, son and fur-grandson (border collie.)
By Keith H. on 05/24/18
Sheltons subcontracted a job for me in a customers very high end home. Tim, Ron and Brad were timely, courteous and very professional throughout the job. Their mindfulness to be careful in the surroundings was especially noted. Will definitely use them again.

By JIM & CARLENE W. on 02/14/18
Wonderful Service

By ALBERT L. on 02/02/18
Excellent service and best softener I’ve had no issues at all doesn’t have a high salt usage

By JESSE & JUDY S. on 11/16/17

By RICK & MARGARET G. on 11/15/17
the best

By GENE P. on 10/27/17
Listened to my concern and figured out the problem on the spot. Corrected problem Low pressure.

By MICHAEL B. on 10/08/17
We have been extremely happy with our water softener. After 4 or 5 years it wouldn't stop back washing so in a panic I called and talked to Tim Baird who talked me through shutting the water flow off. We set up a time to come out and Tim showed up and had it rep...
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We have been extremely happy with our water softener. After 4 or 5 years it wouldn't stop back washing so in a panic I called and talked to Tim Baird who talked me through shutting the water flow off. We set up a time to come out and Tim showed up and had it repaired in 30 minutes Thanks to Shelton's and Tim Baird for keeping me a happy camper !!!!!
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By ELAINE M. on 10/07/17
Efficient and repaired my problems but cost was higher than I expected.

By MARY V. on 10/06/17
I have dealt with Shelton’s since 2002 and have always appreciated that they are prompt in scheduling and efficient in dealing with my water filter needs. Tim installed my initial system and has generally been my techniction for annual upkeep. He is one of t...
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I have dealt with Shelton’s since 2002 and have always appreciated that they are prompt in scheduling and efficient in dealing with my water filter needs. Tim installed my initial system and has generally been my techniction for annual upkeep. He is one of the best repairmen I have ever felt with in any field!
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By ERIC & AVEE Y. on 10/06/17
service tech was on time and courteous and professional. Shelton water installed my whole house filter. and K5 drinking station. Pat, the receptionist was very pleasant . A Great Company!!!

By DEEDEE W. on 10/05/17
I have Shelton's do an annual check on my water system each year. They take water samples, check/replace the filters on the system in the garage as well as the reverse osmosis system under the kitchen sink. This year they swapped out a large charcoal tank for a new...
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I have Shelton's do an annual check on my water system each year. They take water samples, check/replace the filters on the system in the garage as well as the reverse osmosis system under the kitchen sink. This year they swapped out a large charcoal tank for a new one. The tech I've had, Tim, is so patient in explaining everything and he even drew me a labeled sketch which I keep in my file. I love that there's not pressure to upgrade or do stuff that's not necessary right now. This system keeps minerals from building up in my pipes and water heaters and makes my drinking water chlorine-free. and tasting like spring water. I have the same drinking water quality as bottled water.
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By CJ E. on 09/19/17
Tim is very knowledgeable and did a great job getting our water conditioning unit in good operating condition

By Kris and Natasha S. on 06/08/12
I just wanted to inform the management of Shelton's Water on the service we received on 06/07/12 from Tim. Tim is one of the best service technicians that I have encountered. We recently purchased our first home approximately 2 months ago. The house came with a wat...
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I just wanted to inform the management of Shelton's Water on the service we received on 06/07/12 from Tim. Tim is one of the best service technicians that I have encountered. We recently purchased our first home approximately 2 months ago. The house came with a water filtration stystem that we knew nothing about, and everyone we asked knew nothing about. The only information we incurred was it will save you money. Upon arrival Tim recognized that the system was self installed and was not installed that well. He informed us of the measures we could take to optimize the full potential of our filtration system. Tim also went into detail explaining all the steps that the filtration uses in purifying our home water, followed by all the benefits that owning this system includes. Tim was a perfect example of how a front line employee should act and behave. Due to the interaction we had with Tim we will always continue to use Shelton's Water for all of our needs with our filtration system, and will always request Tim.
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