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By Kirk & J. on 11/16/18
The entire team was very professional from initial interview to installation and follow-up. We were extremely pleased and would gladly recommend their Kinetico products and their company. Two thumbs up!

By Nancy H. on 11/06/18
Whitney knows her water and is a joy to work with!

By Amber D. on 10/19/18
Whitney was amazing with testing our water and selling us our units. Coe did a great job installing our water softener. Everything was done professionally and we are very happy with our purchase. Would highly recommend Shelton's Water!

By William P. on 10/08/18
Thank you Coe, Shelton’s field rep, for a very professional installation of our new system… Appreciate your courteous, quality craftsmanship.

By Roberta E D. on 10/02/18
Excellent company and service

By Mike H. on 09/21/18
Fantastic service and equipment. Our sales rep and installers were all top-notch. And of course, the water quality and taste is excellent.

By Jason H. on 09/10/18
Great experience, professional and knowledgeable sales and install employees

By Harsha K. on 08/29/18
Coe was great

By Bruce C. on 08/01/18
Shelton's was responsive and efficient in upgrading our reverse osmosis water system; the price was wonderfully reasonable and the service we received was outstanding!

By KAREN & JOE @ C. on 07/13/18
I built a house in Montana and decided to install a Kinetico system. I was very pleased with the system, and thrilled to find that Shelton's Water Refining installed and serviced Kinetico systems when I moved to Fort Worth. I had the system installed here 9 years ...
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I built a house in Montana and decided to install a Kinetico system. I was very pleased with the system, and thrilled to find that Shelton's Water Refining installed and serviced Kinetico systems when I moved to Fort Worth. I had the system installed here 9 years ago by Shelton's, and they have serviced it regularly ever since. They have always been a pleasure to deal with; prompt, courteous, professional, and knowledgeable. Their service technicians are always professional and courteous, and I feel very comfortable having them in my home. I have always felt confident in my decision to use Kinetico and Shelton's.
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By Damian M. on 07/11/18
(no comment)

By MANAGEMENT @ UTA POLITICAL SCIENCE D. on 07/11/18
they are friendly, do a good job and it is easy to pay your bill.

By Bruce C. on 07/10/18
Great job

By Keith H. on 05/24/18
Sheltons subcontracted a job for me in a customers very high end home. Tim, Ron and Brad were timely, courteous and very professional throughout the job. Their mindfulness to be careful in the surroundings was especially noted. Will definitely use them again.

By Diana and Bryan L. on 05/24/18
Great customer service, Coe and his crew were very polite and did an excellent job installing the products. Left everything clean and are very helpful.

By Chris T. on 04/27/18
(No Comment)

By Valerie C. on 04/17/18
Mike L. is awesome. Thank you for always being polite and helpful. He always take care of us.. Thank you Mike L.

By Kelly R. on 04/16/18
From start to finish, working with Shelton's Water has been exceptional. Very pleased with their responsiveness, super-clean install process of whole-house system/under-sink system and their follow-up. Tyler made sure to send an extra installer out to speed up the ...
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From start to finish, working with Shelton's Water has been exceptional. Very pleased with their responsiveness, super-clean install process of whole-house system/under-sink system and their follow-up. Tyler made sure to send an extra installer out to speed up the install process so we could make our son's football practice. They even did the little things that make such a difference: Coe made zero mess in our kitchen and put the rug back exactly as it was. Zach swept out our garage after they were through installing. They were able to put the flower bed back together as though they hadn't just moved all the mulch and dug a trench. Coe explained all the equipment to us and Tyler came back a week later to test our water, bring us free salt and go over any questions. We highly recommend Shelton's Water and we are very pleased with the Kinetico products. Thanks so much!
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By Jeffrey S. on 04/11/18
I have the system by Shelton's Water (purchased vice renting). Chose them because of their dual tank system. Eliminates timer for regeneration. Very happy with results and performance. My research and experience is that even considering the same system, it real...
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I have the system by Shelton's Water (purchased vice renting). Chose them because of their dual tank system. Eliminates timer for regeneration. Very happy with results and performance. My research and experience is that even considering the same system, it really depends on the local company for supplies, maintenance, etc. Shelton has been a proven reliable company. Cost is dependent on model which is based on usage.
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By KYLE & MICHELLE C. on 03/20/18
(no comment)
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Zach J
17 Years
Rating:
(7 total reviews)
Christian M
1 Year
Rating:
(5 total reviews)
Bill E
1 Year
Rating:
(2 total reviews)
Patty S
8 Years
Rating:
(2 total reviews)
Sheryl F
11 Years
Rating:
(1 total review)
Brenda S
1 Year
Rating:
(1 total review)

* Total number of reviews and star-ratings are based on data collected during the time period Shelton's Water has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Shelton's Water. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Sheltons Water has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
56 total reviews
By Anil A. on 02/04/17
We have a Kinetico systems installed by Sheltons and it has worked great these last 9 years.

By Anil A. on 02/04/17
We have a Kinetico systems installed by Sheltons and it has worked great these last 9 years.

By Todd R. on 02/01/17
I highly recommend contacting Shelton's Water for a free water analysis. They offer water equipment recommendations that can filter all the water in your home and for your drinking water. Great family owned company, starting their 42nd year or business. They are the H2O experts!

By Julie S. on 01/12/17
We love our Kinetico. Shelton's Water provides excellent installation and service.

By Victoria S. on 12/22/16
I didn't know the difference between good and bad water until I experienced this system by Sheltons Water. My Mom got it for me in my kitchen as my Birthday present in September because she was worried about the water I was drinking that came through the old pipes ...
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I didn't know the difference between good and bad water until I experienced this system by Sheltons Water. My Mom got it for me in my kitchen as my Birthday present in September because she was worried about the water I was drinking that came through the old pipes to/in my house - house built in 1937. Right away, I noticed a difference, and I know this is going to sound strange, but the big difference is that my drinking water doesn't taste like anything now. Before, it tasted heavy and like there was chlorine or other things in it. Now it's just pure! Best gift Mom could have gotten me! And the installation was professional and perfectly executed. Couldn't be happier!
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By Billy J. on 12/14/16
Been a happy customer of Shelton's Water for 30+ years! � I love my bottled water delivery service. Y'all are better than great!

By Michael M. on 12/13/16
Shelton's water has the best hardware and excellent service. Every time I have called for after-sale service, they have responded almost immediately, and have been out to the house either same-day or next day. Kinetico products are excellent, and so is there servi...
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Shelton's water has the best hardware and excellent service. Every time I have called for after-sale service, they have responded almost immediately, and have been out to the house either same-day or next day. Kinetico products are excellent, and so is there service. Can't recommend them enough.
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By Carl R. on 10/20/16
Zach is 1!! IS there a number before 1?! He is superior! The water is good, crystal clear & clean - fantastic H2O! I don't know what I would do without my Kinetico system that I have purchased from Shelton's Water. I've been a happy customer for over 27+ years!

By Radhe L. on 10/03/16
Installed Kinetico Overdrive system 3 years ago ... Its a mechanical system with no electronics whatsoever ... Works great!!! Recommend Shelton's Water for install ... They offer excellent install and service.

By Patricia S. on 09/09/16
We are so thankful for our Shelton's Water Kinetico softener and K5 Drinking System. My family loves this fabulous water, not to mention all the money we are saving on cleaning, laundry and hair products. When they told us at first we couldn't quite understand how ...
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We are so thankful for our Shelton's Water Kinetico softener and K5 Drinking System. My family loves this fabulous water, not to mention all the money we are saving on cleaning, laundry and hair products. When they told us at first we couldn't quite understand how these non electric tanks could make such a difference, it truly is amazing. There is a huge difference to the way our hair and skin feels. We highly recommend Shelton's Water Kinetico Equipment. It's worth the investment!
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By Aby B. on 09/08/16
Amazing product. Amazing service. We bought our non electric system to replace our electric system that broke down in a year. (Which the things that broke weren't covered in the supposed "lifetime warranty we were told we had.). Sheltons not only gave us a g...
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Amazing product. Amazing service. We bought our non electric system to replace our electric system that broke down in a year. (Which the things that broke weren't covered in the supposed "lifetime warranty we were told we had.). Sheltons not only gave us a great system that's more water efficient.... They moved our unit to our new house when we moved and gave me great customer care. I will never own another system than Kinetico. They do exactly what they say will do. Please ask for Tyler when you call. He worked for our best interest and made us feel important.
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By Wanda R. on 05/27/16
Noticed a BIG difference in softness - love it!

By Tara C. on 04/24/16
I cannot say enough about the superb quality & customer service provided by Shelton’s Water! I love supporting local businesses, and places like this makes that decision a no-brainer. We used them for custom labeled bottled water at our wedding, which was a ...
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I cannot say enough about the superb quality & customer service provided by Shelton’s Water! I love supporting local businesses, and places like this makes that decision a no-brainer. We used them for custom labeled bottled water at our wedding, which was a huge hit! I’m no water connoisseur, but I can truly tell the difference in plastic quality and water taste of Shelton’s bottled water compared to other brands. We recently purchased a house and I can’t wait to work with them again for my home water needs
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By Susan C. on 04/01/16
We love our system - no smelly water anymore & Shelton's are very professional.

By Ken K. on 03/28/16
After seeing this company around for many years, I finally got a chance to see what their water is all about. It's pretty darn good. I recommend them, and it's a great locally owned business.

By Kim B. on 03/04/16
Very friendly & professional. Good explanation of the results.

By Andy D. on 02/25/16
No comment.

By Mariah K. on 02/16/16
The tech was vey great. The water is delicious!!!

By Julie S. on 12/16/15
Fast & friendly service! Very pleased.

By Joe G. on 11/04/15
The Big Apple has Been a part of the Shelton's Water Family for 20 plus years and would not have it any other way. The true compassion that Bob and his staff have for making water right goes far beyond just being a customer. They make you one of the Family insuring...
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The Big Apple has Been a part of the Shelton's Water Family for 20 plus years and would not have it any other way. The true compassion that Bob and his staff have for making water right goes far beyond just being a customer. They make you one of the Family insuring that product ....service ...and your quality of life is there main concern....We have been blessed to have SHELTON"S in our life ....We Thank You.......BIG APPLE n Joe
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