Cornelius M. serviced our AC today, as part of our annual maintenance contract with Shavitz, who we have happily used for nearly 15 years. He is an outstanding technician, like all of Shavitz's techs. He was thorough, efficient and gave me choices about what additional service and parts we needed, explaining the reasons why. He makes sure that no dirt is dragged into our house and cleans up afterwards. Enjoyed talking to him as well. We appreciate Shavitz and Cornelius and unequivocally recommend them to all our friends in Skokie.
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We have used Shavitz for years and they have never failed to provide excellent service. The most recent service visit was on May 9. The technician was Cornelius M. He was courteous, competent, and efficient. At the beginning of the visit, he explained in easy to understand terms what he be doing and at the end, he explained what he had found, i.e. no problems and reviewed his work. He also arranged with the office to make our next appointment. He was outstanding and I would be delighted to have him provide service to us again.
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Cornelius has been my service technition for the last two heating and cooling seasons. He has been thorough, professional, knows what he is doing and made suggestions that made sense. He recently suggested something that I said I would think about and he said fine. No pushing. I am very pleased to have him as my heat and cooling professional.
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Shavitz was awesome - lousy rainy weather so they kept me informed with regular calls on the appointment status (had to work outside on compressor). Cornelius M., service technician, is a great guy. Did not push equipment, despite my unit being from 1994. Explained everything, was fast, efficient, knowledgeable, and personable. These are people you can trust, and I've had more than few that you can't! If you need something fixed or regular maintenance, my highest recommendation.
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I've been a loyal Shavitz Heating customer for many years and they never disappoint. From scheduling on everyone I interacted with was pleasant, professional and courteous. Cornelius M. came out to troubleshoot and fix my heating boiler and quickly diagnosed the problem and had the part on his truck. Boom...Done! Thanks!
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Cornelius addressed a recurring boiler issue, discovering an installation that had been previously done in a way that wasn't sustainable. He quickly diagnosed the issue, and worked diligently for two hours to rebuild a part of the boiler and resolve the issue. He was professional, communicative, and ultimately, a
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Cornelius was so professional and kind. Clear communication on my furnace issues. While he was systematic and precise at inspecting my unit, he discovered a solution that was better than what I could have asked or imagined. Thankful that I can trust Cornelius and Shavitz Heating and AC to maintain my hvac!
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New to Skokie, and needed to find a reliable Heating & Cooling Company. Shavitz is just that. From the call to the office, which was helpful, knowledgeable and did everything to get a technician to solve the problem quickly at our home. Our technician Cornelius M. was wonderful. He was professional, nice, patient with all of our questions and most of all so knowledgeable, and an expert in this field. He worked for hours to solve our problem inside and get our heat running, the best he could during this unexpected frigid cold, and will be back to complete the job in early Spring when he can finish out doors so all the necessary work will be complete. We have that date all set already. The price was reasonable for the work done and to be done, and the service plans offered which we did sign up for also reasonable. It will give us a peace of mind to have Shavitz maintaining our future Heating and Cooling needs.
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Excellent support technician who came out for bi-annual service. I was very pleased that in addition to the regular maintenance, the technician offered to review and adjust the dual-stage furnace that I have. He adjusted the furnace to allow for much more even heat and to more effectively use the 2 stages. He was professional and informative. I hope he continues to be the technician that services my equipment. Very nice work! Thank you!
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