Excellent service with this company. Seamless process from scheduling appointment all the way to service completion. We had to get our multiple HVAC units cleaned up and we were given clear instructions on what to expect, how long it would be expected to take, how much it would costs, etc.. It was very easy to schedule the appointment, easy to contact the company service center when we had some clarifying questions, and the representative was super responsive (I got all I needed to know with 2 email exchanges, all within an hour of the start of business). Our technician Shawn was friendly and very professional. He did a quick assessment of our units and gave us his diagnosis immediately, did an excellent job with the cleanup, was careful not to leave a mess around the HVAC units, and quietly went about his business quickly and efficiently. Strongly recommend this company.
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I'm very satisfied with the service. I have been using Shavitz for my furnace and Air condition maintenance for many years and I'm extremely happy with their care. Once again Shawn is the person that I trust to give me a straight forward answer. He is very good at his job! He knows what he is doing and he does it efficiently! He takes his time to listen to my questions and explain when I don't understand. He goes beyond a simple yes or no answer. When he said my condenser hesitated to turn on after many attempts, that was not a good sign and I may need to consider getting a new air conditioner. He showed me what the condition of my unit looked and I believe him. I would recommend Shawn if you want knowledgeable and good honest service. Thank you!
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Technician Krzysztof was courteous and professional when he came by to add refrigerant (at no cost) to get our AC to function temporarily until they are able to install a new HVAC system at the end of this month. He gave us some great tips on what to do to maintain our system functioning properly and efficiently. Thank you young man.
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Shavitz might have literally saved our lives. On the hottest day of the summer our air conditioning broke. We were quickly able to make an appointment and they had the problem diagnosed quickly. He wouldn’t walk into my house without shoe covers and was extremely professional and courteous the whole time. He showed me photos to explain what the issue was and how to solve it. The price for the visit and fix were made clear from the beginning with no hidden fees anywhere. I’d highly recommend to anyone with a similar emergency or even a routine check.
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