I would like to give 5 stars because we are so consistently pleased with Jose's service. He knows our HVAC system very well, and recently installed a smart thermostat quickly and expertly, despite some tricky wiring in our system. While we are very pleased with Jose's work, I must say that the charge for this call, which lasted less than an hour, was ridiculously high, especially considering that we are longtime, faithful customers. Nevertheless, we will stay with Shavitz, because we are so happy with Jose
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We had a new furnace installed but there was an issue with it after just a couple of day. Alex came out to look at it and did a great job. He didn't just stop when he found the (fairly obvious) cause but he ran diagnostics, changed some settings on the unit, and explained everything to me in detail. Great job by Alex.
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I always ask for Brandon to do my bi-yearly a/c and heating maintenance; he always comes prepared, is very knowledgable and asks me if i need any additional help or questions answered. By him coming twice a year, he is already familiar with my a/c and heating systems and knows exactly what parts (or problems) need addressing.. He is very meticulous and i would highly recommend him for your service "go-to" guy!
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Shavitz comes through every time! Within 5 minutes Henry S. was able to find what was wrong and discuss potential solutions with me. What I really liked was that he recognized the financial ramifications of each solution and gave me several options to resolve what was wrong. Even better, he explained details about my heating systems that I had never been aware of which will help me in the future!
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We had an excellent experience with the technician, Krzysztof, who came to our house to service our new HVAC system. We heard a whistling sound when the furnace went up in temperature. Krzysztof spent considerable time determined to get to the source of the problem--which turned out to be small air pockets in the new humidifier. He then easily corrected the problem. He also went the extra mile to assist us with our new high-tech thermostat, connecting our mobile phone to the thermostat for programming when away from home and taking the time to explain to us how the thermostat worked. Based on our very positive experience, we asked Kryzysztof to be our key contact and technician relating to our maintenance contracts with Shavitz. Krzysztof is a true professional, very knowledgeable and willing to assist in every way.
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Krzysztof is awesome. He had been to my house before to do my annual maintenance and he remembered my house and my boiler. I have an old boiler and it turns out it was malfunctioning, which was no surprise to me, as it had not been working well for the weeks prior to my appointment. Based on the issues he found during his inspection, he expected that I would need to replace 4 parts and with the parts and labor, it was going to cost over 1k. When he came back with the parts to do the repairs, he found that 2 of the parts he ordered really did not need replacement. The bill went down significantly. I appreciated his integrity and his hard work. Last night, our heat was better than it had been in weeks. We slept well because the heat was perfect and I know that the technician who did the work was skilled, honest, thorough, and professional.
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Shawn was our technician for heating season PM. Shawn was thorough and explained everything he was doing and had done. He observed some notes one of his colleagues had left with our equipment and followed up accordingly. Always the service and friendiness we expect and look forward to! Thanks, Shawn and Shavitz!
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