We had an excellent experience with the technician, Krzysztof, who came to our house to service our new HVAC system. We heard a whistling sound when the furnace went up in temperature. Krzysztof spent considerable time determined to get to the source of the problem--which turned out to be small air pockets in the new humidifier. He then easily corrected the problem. He also went the extra mile to assist us with our new high-tech thermostat, connecting our mobile phone to the thermostat for programming when away from home and taking the time to explain to us how the thermostat worked. Based on our very positive experience, we asked Kryzysztof to be our key contact and technician relating to our maintenance contracts with Shavitz. Krzysztof is a true professional, very knowledgeable and willing to assist in every way.
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Krzysztof is awesome. He had been to my house before to do my annual maintenance and he remembered my house and my boiler. I have an old boiler and it turns out it was malfunctioning, which was no surprise to me, as it had not been working well for the weeks prior to my appointment. Based on the issues he found during his inspection, he expected that I would need to replace 4 parts and with the parts and labor, it was going to cost over 1k. When he came back with the parts to do the repairs, he found that 2 of the parts he ordered really did not need replacement. The bill went down significantly. I appreciated his integrity and his hard work. Last night, our heat was better than it had been in weeks. We slept well because the heat was perfect and I know that the technician who did the work was skilled, honest, thorough, and professional.
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Shawn was our technician for heating season PM. Shawn was thorough and explained everything he was doing and had done. He observed some notes one of his colleagues had left with our equipment and followed up accordingly. Always the service and friendiness we expect and look forward to! Thanks, Shawn and Shavitz!
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Very competent and courteous technician resolved a complex technical challenge by enlisting 3rd party resources on the phone while working with us. Results exceeded our expectations and were completed in 1/2 the time expected - which resulted in a discount!. Could not have been a better experience. We are very glad we have Shavitz
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The Shavitz company provided me with both timely and courteous service. Their prices were comparable to the competition, actually lower. The installers were knowledgeable, neat and efficient. I could not ask for better service. I have recommended them to friends and neighbors and all that have used them have been equally satisfied.
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Linas and Paco installed my new air conditioning last week and were on time, courteous, professional and answered all my questions. They listened to my concerns and corrected a few minor problems for me and left the work area cleaner than when they started. They took the time to test the unit and make sure everything was working properly. The project manager Ryan addressed all my concerns, giving me 3 estimates to choose from. Jose came a few days early as I requested to remove the old unit so I could regrade the area and Terry worked with my scheduling needs. Everyone at Shavitz has always been friendly and professional, which is why I have had a maintenance contract with them for 15 years..
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