I had Shavitz (Craig) here to check furnace he came on time found the problem easily. He was personable knowledgeable, informative and effectuate. I will always recommend Shavitz Htg. and Air. I would be remiss if the office was not given credit for their patience, kindness and scheduling. Theresa, Linda as well as others took my insane calls answered all my question and left me not feeling like the pest I was. From first call to billing they are tremendous people If more companys were this considerate the world would run smoother.
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We have used Shavitz for years and they have never failed to provide excellent service. The most recent service visit was on May 9. The technician was Cornelius M. He was courteous, competent, and efficient. At the beginning of the visit, he explained in easy to understand terms what he be doing and at the end, he explained what he had found, i.e. no problems and reviewed his work. He also arranged with the office to make our next appointment. He was outstanding and I would be delighted to have him provide service to us again.
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My condo association uses Shavitz to service and maintain the cooling units for our building. As treasurer, I appreciate the office staff who call each of the unit owners to schedule a date and time, saving me the hassle! All the technicians who have come out over the years are superb and Alex, who came this year, was no exception. He arrived on time, worked hard all day, and even accommodated one of the owners who was running late. I recommend Shavitz to all my friends.
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We had Craig out for our boiler repair this week and he would not have been more responsible, attentive, professional and helpful. He quickly identified the issues and always kept me informed of the process and repair issues. He was diligent in checking every facet of our system, went to get parts needed to increase the efficiency of the boiler and spent the entire day making sure the work was done right, he also made a point of advising how to utilize shavitz rewards program to make the most of our visit that day. He was patient, communicative and very knowledgeable and had an amazing attitude the entire day. I’d highly recommend schavitz and Craig for any repairs and would definitely use him again. more
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Cornelius has been my service technition for the last two heating and cooling seasons. He has been thorough, professional, knows what he is doing and made suggestions that made sense. He recently suggested something that I said I would think about and he said fine. No pushing. I am very pleased to have him as my heat and cooling professional.
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Shavitz was awesome - lousy rainy weather so they kept me informed with regular calls on the appointment status (had to work outside on compressor). Cornelius M., service technician, is a great guy. Did not push equipment, despite my unit being from 1994. Explained everything, was fast, efficient, knowledgeable, and personable. These are people you can trust, and I've had more than few that you can't! If you need something fixed or regular maintenance, my highest recommendation.
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Very good, comprehensive and courteous service from Henry - at Shavitz. Appreciated his thoroughness and the time he took to explain what's problematic and what solutions are available. Also now have a Nest thermostat/control unit in place to simplify indoor control and monitoring. Thanks again, Henry.
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Shawn B is one of Shavitz's best mechanics as far as I'm concerned. He is thorough, knowledgeable, responsive and pleasant no matter what the visit is for. He keeps me informed with photos throughout his time here, and is very good at working on his own and remembering the layout of my house [which is not your standard cookie-cutter plan]. I'm always happy when Shawn arrives at my door, and I hope the Shavitz family appreciates him as much as I do!
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Shawn B is one of Shavitz's best mechanics as far as I'm concerned. He is thorough, knowledgeable, responsive and pleasant no matter what the visit is for. He keeps me informed with photos throughout his time here, and is very good at working on his own and remembering the layout of my house [which is not your standard cookie-cutter plan]. I'm always happy when Shawn arrives at my door, and I hope the Shavitz family appreciates him as much as I do!
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