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By Jason Bobby W. on 03/21/19
We recently relocated and purchased a home. We called Shanklin because they had installed and serviced the heat and air system along with the water heater in our new home. We scheduled an air duct cleaning. Everything from my first call to the appointment turne...
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We recently relocated and purchased a home. We called Shanklin because they had installed and serviced the heat and air system along with the water heater in our new home. We scheduled an air duct cleaning. Everything from my first call to the appointment turned out great. I'm happy they had left a service record and phone number on our furnace. We will definitely use them in the future.
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By Suzanne Mark P. on 03/21/19
Shanklins service employees are truly professional and very impressive. Happy to have them working with me for my heating and air conditioning service .Very happy with them.

By Karrie Kristan S. on 03/15/19
I would highly recommend Connie however the service guy Jared I'm not sure considering our heat upstairs isnt fixed yet our lower level now works just no heat upstairs so I am not understanding why he would leave and tell us it would take 3 hours for it to get warm...
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I would highly recommend Connie however the service guy Jared I'm not sure considering our heat upstairs isnt fixed yet our lower level now works just no heat upstairs so I am not understanding why he would leave and tell us it would take 3 hours for it to get warm up there so now our 6 and 5 yr olds dont have heat in their bedroom.
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By Debbie M. on 03/15/19
Shanklin has been taking care of my heating and air conditioning for many years. They are always professional and complete in their job. I always call Shanklin!!

By Kaylene W. on 03/12/19
George was very courteous and took the time to clearly show and explain to me an issue that needed addressed instead of just mentioning it and writing down on the invoice and expecting me to know what it meant.

By Ross B. on 03/10/19
Everyone was very professional and helpful. I would recommend Shanklin to a friend anytime.

By John & Melody L. on 03/09/19
George was great!!!!!! He was very thorough, more so than other techs we have had. We had questions about how many more visits we had and he called in and got it all straightened out. We sure hope we can get him for our next tune-up........please. You could tell ...
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George was great!!!!!! He was very thorough, more so than other techs we have had. We had questions about how many more visits we had and he called in and got it all straightened out. We sure hope we can get him for our next tune-up........please. You could tell he knew what he was doing
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By Norma W. on 03/08/19
Very pleased, always happy with the service.

By Harriet W. on 03/08/19
Always great fast & courteous service with Shanklin Heating & Cooling!

By Joanne Joe G. on 03/07/19
Courteous, timely and professional. The best heating and cooling company i have dealt with.

By Kelly Joe P. on 03/07/19
Great service

By Casey M. on 03/06/19
Very friendly and knowledgeable staff. Wonderful to work with.

By Debbie Carl B. on 03/06/19
best customer service as always . **** and ****** *********

By Tammy M. on 03/04/19
I have been with Shanklin since 2011 when they installed my heating system. I trust them completely and did not do any comparison shopping when I purchase our A/C units last summer! This company is outstanding in service and quality! I can't get over the communi...
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I have been with Shanklin since 2011 when they installed my heating system. I trust them completely and did not do any comparison shopping when I purchase our A/C units last summer! This company is outstanding in service and quality! I can't get over the community commitment that they have! What company has a pig roast for their customers? Shanklin does!!!!!! I can't speak more highly of the entire staff and owners!! Morality is evident in everything they do!
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By Luba M. on 03/03/19
Dale was courteous and professional.

By Rita Ron R. on 02/28/19
Dale T. gave us a quote on installing a new gas hot water heater. He explained everything that was needed to convert from an electric to gas tank. Even came out on a Sunday! The installers were very knowledgeable and did a superb job! Everything about the new tank ...
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Dale T. gave us a quote on installing a new gas hot water heater. He explained everything that was needed to convert from an electric to gas tank. Even came out on a Sunday! The installers were very knowledgeable and did a superb job! Everything about the new tank was thoroughly explained. The price for this install was reasonable especially as the product is highly rated. It is the Rheem Professional model that is not sold in box stores. Would highly recommend Shanklin Heating and Air Conditioning...in fact I already have!
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By Jennifer B. on 02/28/19
Nicole, Tiffany, Dale and George all extremely helpful and professional. Thank you.

By Missy C. on 02/27/19
Our furnace went out overnight and was 63 degrees when we woke up at 530AM. I called Shanklin Heating & Air Conditioning and they were out within 40 minutes. It is worth being on their maintenance plan!!!

By Suzanne S. on 02/27/19
I'm so thankful for Shanklin. They have taken such good care of us over the years. George was very professional. I love that they remember their customers and the history with them to ensure better service.

By Tom C. on 02/26/19
My furnace had stopped working late in the evening on a Friday night. We contacted Shanklin. Within an hour, Shanklin Heating and A/C sent a repairman out to take a look. JD was very professional when he arrived. He discovered the igniter was bad. We have an older ...
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My furnace had stopped working late in the evening on a Friday night. We contacted Shanklin. Within an hour, Shanklin Heating and A/C sent a repairman out to take a look. JD was very professional when he arrived. He discovered the igniter was bad. We have an older furnace and JD did not have the correct style on his truck. He did not give up and contacted his colleagues to see if anyone had the correct style. He did find one and left to go get. JD found that our furnace had some other issues, but did get us up and running the same night. JD went over the issues with my wife and myself. We decided to have a new furnace installed. Marcus and Ricky were the installers that was sent out to install the new furnace. We could not have asked for nicer installers. They were very courteous to our home. If they needed to get something out of there truck, they had covers that they would put over there shoes when they came back in. They placed wrap down on our carpet where they were walking. I am very pleased and would not hesitate to call again. I am sure that if we shopped around, we might have found a less expensive furnace installed, but the company and service is well worth any additional price.
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(330) 832-5848

Select any employee to see all their reviews.

Dale T
35 Years
Rating:
239 total reviews!
Jared T
Rating:
166 total reviews!
Connie J
Customer Service Rep.
3 Years
Rating:
(365 total reviews)
Tracie B
Customer Service Rep.
2 Years
Rating:
(136 total reviews)
George H
Rating:
(140 total reviews)
xScott C
13 Years
Rating:
(119 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Shanklin Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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