CALL TO SCHEDULE
480-755-7959
By Camille Di S. on 05/29/14
I am confident that I got the best diagnosis and workmanship for my central air conditioning issues. Jay was very professional. He was courteous, respectful, patient with all my questions and helpful in answering all of my questions and concerns. He even went out o...
(View More)
I am confident that I got the best diagnosis and workmanship for my central air conditioning issues. Jay was very professional. He was courteous, respectful, patient with all my questions and helpful in answering all of my questions and concerns. He even went out of his way to take photos of the condition of the unit before and after. I really appreciate that added effort to help me understand what was happening. Thanks Jay for doing such a terrific job today. I am very happy with the results. See you next checkup.
(View Less)

By Ernice D. on 05/28/14
Sean was an awesome technician that helped my landlord (owner of the house) get the repairs needed. No high pressure sales tactic... Just the honest truth!

By Marlene G. on 05/27/14
Our technician, Jay Dubiel, did a fantastic job analyzing our needs. He explained in simple terms what he felt we needed and carried through on everything he suggested. He is an excellent representative for Shamrock and was knowledgeable and thorough. I give Jay fi...
(View More)
Our technician, Jay Dubiel, did a fantastic job analyzing our needs. He explained in simple terms what he felt we needed and carried through on everything he suggested. He is an excellent representative for Shamrock and was knowledgeable and thorough. I give Jay five stars. Good job Jay. Kevin and Marlene Grimsley
(View Less)

By Denise T. on 05/22/14
I have my air conditioner serviced twice a year and have used Shamrock Heating and Cooling for the past three years. A locally owned company that provides great service. Jay, the technician that came to my home is great. He is friendly and respectful.

By Kate F. on 05/18/14
I called Shamrock because my a/c was blowing warm air. The unit was installed by Shamrock less than 5 years ago and came with a 10 year parts and labor warranty. At that time, I dealt with Sean and Shamrock was the lowest of 3 estimates I got for replacing my hea...
(View More)
I called Shamrock because my a/c was blowing warm air. The unit was installed by Shamrock less than 5 years ago and came with a 10 year parts and labor warranty. At that time, I dealt with Sean and Shamrock was the lowest of 3 estimates I got for replacing my heat pump. This time, however, I suspect I was ripped off. The technician was friendly, but wasted no time in establishing that I knew nothing about HVAC systems. After diagnosing the cause of the problem (covered by the warranty), he just happened to find several items that needed attention that were not covered by the warranty and implied that failure of my system was imminent if I did not have these parts replaced, repeatedly using 'industry terms' for things and saying how hard it was to explain them to me, because I don't know anything about how heat pumps and electrical systems work. After he humiliated and scared me into agreeing to $900 worth of [likely unnecessary, possibly non-existent] work, he insisted on using my hose to do the cleaning of the system, even though I warned him it was not long enough to reach my second story roof. So now my hose bib and rain gutter are bent from him yanking the hose. I just hope he didn't damage my roof. The technician also mentioned more than once that he'd been working for 13 days with no time off and asked me to rate his service on a scale of 1-10 right then and there, which made me very uncomfortable. I feel stupid and sick to my stomach for not getting a second (or third) opinion, but being without a/c in the Phoenix heat and not wanting to have to take a day or more off work to be home and get more estimates, I just caved and got the work done. Next time I need a/c service, I'll be sure to get estimates from several companies, but I Shamrock won't be one of them.
(View Less)

By Don C. on 04/25/14
I feel Shamrock is a very good and honest company. Jay is one of their techs, and in my opinion one of their best. He was very knowledgeable and helpful, and friendly. He, by far, is the best service tech I have ever dealt with. I will use Shamrock and Jay ever...
(View More)
I feel Shamrock is a very good and honest company. Jay is one of their techs, and in my opinion one of their best. He was very knowledgeable and helpful, and friendly. He, by far, is the best service tech I have ever dealt with. I will use Shamrock and Jay every chance I get. Don Capper Mesa
(View Less)

By Joyce T. on 04/25/14
Rocky came out to inspect and repair our air conditioning unit. Shamrock called me with a 45 minute alert that Rocky was on his way and he arrived right on time. It's very clear that he is extremely knowledgeable about the systems and was able to make the repairs i...
(View More)
Rocky came out to inspect and repair our air conditioning unit. Shamrock called me with a 45 minute alert that Rocky was on his way and he arrived right on time. It's very clear that he is extremely knowledgeable about the systems and was able to make the repairs in a timely manner. Rocky also discussed maintenance items with me using easily understood explanations. I was very impressed with Rocky's knowledge as well as his amazing customer service. I would recommend Rock and Shamrock Heating and Cooling to anyone. I am a real estate broker and they are on my "preferred vendor" list.
(View Less)

By Linda S. on 04/24/14
Had a "check-up" with Shamrock Heating and Cooling today. Jay was the technician. Arrived on time and did a very thorough job and inspected everything and answered all of my questions. Quieted the outside noise (which no one else has ever been able to do!). Thank you, Jay!

By brenda smith on 04/19/14
Thank you for taking the issue with our a.c.unit seriously. We are very satisfied with the work performed by Shamrock.

By nicholas m. on 04/19/14
I've used Shamrock 3 times over the years. First-rate service every time. Today, was service by Jay. Sean and his team earned my business.

By brenda s. on 04/19/14
This technician made sure to do a full check of a.c.unit and took care of problem. Very respectful and trustworthy. I will request him with any of our heating and cooling needs. Thank you Brenda

By Casey on 04/16/14
Jay is a courteous and pleasant technician.

By Louise L. on 04/14/14
Rocky did an excellent job on the installation of our new heater and air conditioning units, it was a large job and he got the job done very fast and very professionally!!

By Mike D. on 04/10/14
Very satisfied! Jay was great, explained what he was doing and his observations. Will definitely use Shamrock for future needs and request Jay.

By Vicki K. on 04/08/14
Jay was personable and friendly. He provided detailed information throughout every stage of his service calls. Never once did he make me feel as though I was imposing on his time. His conversation and conduct confirm my initial decision to use Shamrock for my heati...
(View More)
Jay was personable and friendly. He provided detailed information throughout every stage of his service calls. Never once did he make me feel as though I was imposing on his time. His conversation and conduct confirm my initial decision to use Shamrock for my heating and air conditioning needs.
(View Less)

By Amy G. on 04/05/14
After having a very unsatisfactory experience with Shamrock last year when my a/c went out, the checkup this spring was MUCH better. Jay took the time to explain the options to me to improve the performance of the a/c unit, and he completed the work in the time fra...
(View More)
After having a very unsatisfactory experience with Shamrock last year when my a/c went out, the checkup this spring was MUCH better. Jay took the time to explain the options to me to improve the performance of the a/c unit, and he completed the work in the time frame he promised. He also listened to my concerns based on the past problems I had with Shamrock. It's too early for me to tell how the a/c is performing because it hasn't been warm enough to need it.
(View Less)

By C. T. on 04/03/14
Have been a customer for years & after needing a recent new installation, am more than happy to say that I am still a very satisfied customer. Service reps have been nothing but professional. Always pleasant to work with, even when the news is not that pleasant ! Highly recommended !

By Geraldine B. on 04/03/14
I was more than pleased with my experience with Shamrock Heating and Cooling. Jay, went above and beyond to insure that everything was totally understood and was shown what would take place in the repair of the system. He was extremely honest, courteous and very re...
(View More)
I was more than pleased with my experience with Shamrock Heating and Cooling. Jay, went above and beyond to insure that everything was totally understood and was shown what would take place in the repair of the system. He was extremely honest, courteous and very respectful to my 91 year old mother. Your company saved her about $1500.00 and were HONEST. I can't stress that enough because the first company that came out said the unit would have to be replaced because there is no way to recharge the system. Shamrock, thank you for your honesty. Jay and Daniel worked well together and the job was completed in a timely manner. Both Jay and Daniel were very polite, cleaned up the area well and I will recommend your company to my friends.
(View Less)

By Mary G. on 03/29/14
I've used Shamrock for years. They do good work and have my HVAC working better than when my house was new. This last work was done by Jay &Daniel, they did a great job and kept me informed throughout the project.

By Carl C. on 03/26/14
First time user, I appreciated Rocky C. my tech. His level of knowledge and customer service was great. I will consider Shamrock my go to company in the future. Carl.
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
480-755-7959

Select any employee to see all their reviews.


* Total number of reviews and star-ratings are based on data collected during the time period Shamrock Heating & Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
480-755-7959

Customer service is always a top priority at Shamrock Heating & Cooling. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.