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By Henry M. on 06/15/18
good

By Barb H. on 06/07/18
Excellent Service! Great pricing, quality brands/products. They left my home in mint condition. No nuts, bolts, scratches or broken items were left for me to clean up. They wore shoe protectors and covered my wood floors. They explained my unit and what they d...
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Excellent Service! Great pricing, quality brands/products. They left my home in mint condition. No nuts, bolts, scratches or broken items were left for me to clean up. They wore shoe protectors and covered my wood floors. They explained my unit and what they did after the Air Conditioner was installed. I would highly recommend Schneller & Knochelmann.
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By ROB L. on 06/01/18
From the minute we met Scott I felt as if he had our best interests at heart. He took an amazing amount of time to answer ALL my many phone calls and emails about a sewer line replacement. The crew that came out was courteous and professional and kept me informed e...
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From the minute we met Scott I felt as if he had our best interests at heart. He took an amazing amount of time to answer ALL my many phone calls and emails about a sewer line replacement. The crew that came out was courteous and professional and kept me informed every step of the way. I had so much confidence in him and Schneller that I had them also bid a new Central Air unit and am happy to say that too went extremely well.
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By Henry M. on 06/01/18
Kyle is very professional, courteous, knowledgeable, technician.

By MaryEmily H. on 05/29/18
Bobby was professional, knowledgable, and courteous. He explained things in a way I could understand and I felt very confident in his abilities. He was also kind to my 3 kiddos who were running around asking him about his favorite animal- a plus! I would definite...
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Bobby was professional, knowledgable, and courteous. He explained things in a way I could understand and I felt very confident in his abilities. He was also kind to my 3 kiddos who were running around asking him about his favorite animal- a plus! I would definitely recommend Schneller and Bobby to a friend.
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By Urmez H. on 05/07/18
Cody did a good job over all and fixed the 2 items we had problems with. He was courteous and polite.

By David & Benita W. on 03/16/18
We had maintenance performed by Schneller on our furnace in January 2018. On 3/14/2018 we returned from vacation and discovered that our furnace was not providing heat when we turned up the thermostat. Adam Wilson came to our house to diagnose and repair the furn...
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We had maintenance performed by Schneller on our furnace in January 2018. On 3/14/2018 we returned from vacation and discovered that our furnace was not providing heat when we turned up the thermostat. Adam Wilson came to our house to diagnose and repair the furnace. He was the ultimate professional. At each step of the diagnosing process he educated us on what he was doing and why he was doing what he was doing. He discovered that a draining line was clogged that would have fallen under the service performed in January. He re-cleaned the line and the furnace started to provide heat again. There was no charge for this service. Given the honesty and integrity we received from Adam we decided to sign up for the Service Maintenance agreement. We highly recommend Schneller. Thank you again Adam.
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By Melissa C. on 02/16/18
Our experience with Schneller Heating & Air was top Notch. From the Sales Team / Managers to the Technicians that installed our equipment. Professional, courteous, respectful and pleasant. I love our new Nest thermostat and happy to have a humidifier. Thanks to the Schneller Team!

By Stephen F. on 01/26/18
(no comment)

By Tom R. on 01/05/18
Nate and Jesse performed an excellent installation of our new HVAC system. Very neat, clean job.

By Kerry M. on 01/02/18
Talking about coming through when my family needed it most. Can't thank Schneller Air enough. Our furnace went out on New Years Eve night at about 7:00P. After trying to fix it myself, I finally called Schneller at about 11P. Within a few minutes Ryan called me...
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Talking about coming through when my family needed it most. Can't thank Schneller Air enough. Our furnace went out on New Years Eve night at about 7:00P. After trying to fix it myself, I finally called Schneller at about 11P. Within a few minutes Ryan called me back, gave me the rundown on when we could expect him...which wouldn't be for a few hours as he was jammed with other emergencies. I was completely good with his timeline and very impressed with his responsiveness, professionalism and the way he communicated. Bottom line ... Ryan kept me updated throughout the night on when we could expect him. By morning, the furnace was fixed and my wife and kids woke up to a warm house. Couldn't have been more impressed with Schneller and more specifically Ryan. Grateful. Thank you thank you. Highly recommend.
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By Paula S. on 12/30/17
Corbin, as always, did an excellent job of taking care of my heatpump for the winter. I'm on the yearly maintenance agreement, and this was the late fall checkup. He leaves things in the same shape (or better than) he found them. He showed me a couple things abo...
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Corbin, as always, did an excellent job of taking care of my heatpump for the winter. I'm on the yearly maintenance agreement, and this was the late fall checkup. He leaves things in the same shape (or better than) he found them. He showed me a couple things about the thermostat that I had forgotten. I know he's moved to a different position, and I'll miss him! I did try to post a review before, but at the very end when I tried to submit it, it wouldn't let me. Thanks for having a system that still gives me a chance to give input. Also, I did get a call from Neal to make sure I was completely satistied with Corbin's visit. I really enjoy talking to him! No wonder I think you all are the best!
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By Carl A. T. on 12/22/17
Once again Schneller Heating and Air has proven why they are tops in the HVAC field. The service was Professional but more than that, PLEASANT. Zach was not only knowledgeable and helpful, but very personable; Made us feel like we were his only customers :-) And...
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Once again Schneller Heating and Air has proven why they are tops in the HVAC field. The service was Professional but more than that, PLEASANT. Zach was not only knowledgeable and helpful, but very personable; Made us feel like we were his only customers :-) And the booking experience was smooth and easy as well. Each and every contact we have had with Schneller personnel has been friendly and accommodating. That speaks to the company culture. Customer Driven! There are many choices for HVAC service in NKY, but actually there is ONLY ONE! Schneller Heating and Air!
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By on 12/18/17
I am not very satisfied with the past two visits we had from maintenance contractors from this company. They were not familiar with the work they were supposed to perform. They were not organized and orderly. For example, even though I asked the contractor multiple...
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I am not very satisfied with the past two visits we had from maintenance contractors from this company. They were not familiar with the work they were supposed to perform. They were not organized and orderly. For example, even though I asked the contractor multiple times to please wear a shoe cover on the carpet, he totally dismissed my request. He showed up hours later than expected, even though they had left a voicemail that he will be at the location within 20-30 minutes. I am so fed up with the service we are receiving.
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By Robert C. on 12/18/17
Schneller has been a great company to work with!

By linda farrar on 12/17/17
Ryan was very comfortable to be around. He did not waste time and explained everything he was doing and why. I would definitely refer him to my friends

By Julie N. on 12/17/17
I am grateful for the staff at Schneller. They are always so thorough, courteous, timely and efficient.

By Brenda H. on 12/17/17
I love working with Schneller. Everyone is so nice...from the staff in the office to the service technicians. They are very informative in explaining things, the communication regarding your appointment is fantastic and the technicians are very courteous and respec...
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I love working with Schneller. Everyone is so nice...from the staff in the office to the service technicians. They are very informative in explaining things, the communication regarding your appointment is fantastic and the technicians are very courteous and respect your home while they work.
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By Joyce B. on 12/17/17
Jeff,the technician was very professional and courteous!

By Cynthia P. on 12/16/17
Trinity Presbyterian Church has been replacing heat pumps every year (building is passing the 20 year mark) as one system in the church as one system after the other needs replacement. We opened for bids. John provided an extremely reasonable bid. He was always ava...
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Trinity Presbyterian Church has been replacing heat pumps every year (building is passing the 20 year mark) as one system in the church as one system after the other needs replacement. We opened for bids. John provided an extremely reasonable bid. He was always available on the phone and by email. The heat pump location was more difficult than the bid recognized and the install took longer than expected. Follow through as excellent and techs were clear regarding their coming and going. We are watching our last two heat pumps and hoping they take their time to fail at the end of their lives.
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CALL TO SCHEDULE
(513) 457-4206
or book online

Select any employee to see all their reviews.

Corbin K
Rating:
17 total reviews!
Kevin B
12 Years
Rating:
17 total reviews!
Jennifer B
Customer Service Rep.
1 Year
Rating:Just Launched
Adam W
Rating:
(16 total reviews)
Rick H
Rating:
(15 total reviews)
Scott B
4 Years
Rating:
(15 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Schneller Plumbing, Heating, and Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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