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By Galen L. on 01/24/20
Tim did an excellent job. He took the time to tests everything and explains in detail to me what went wrong with my thermostat. He replaced it made sure all was correct before he left. Thanks Tim. Galen Labree

By Pete M. on 01/20/20
Tim was our HVAC technician, and he was very professional and focused.

By Robert R. on 01/15/20
This is an excellent A/C & Heating contractor. They installed a new A/C & Heating system plus replaced the old ducts and did a great job. The three person crew of Luis B., Luis G. and Josh were all very professional and worked well together. They worked two long da...
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This is an excellent A/C & Heating contractor. They installed a new A/C & Heating system plus replaced the old ducts and did a great job. The three person crew of Luis B., Luis G. and Josh were all very professional and worked well together. They worked two long days and were very thorough. They kept things clean as they went along, explained what they were doing and were very patient in answering our many questions. They were obviously well trained as everything went very smoothly. After finishing the installation, they carefully explained the system and walked us through the setting of the thermostat and its many functions. We are very pleased with their work and with the company overall. The entire staff that we interacted with were all very courteous and wanted us to be pleased with their work. They are the best A/C contractor that we have ever dealt with.
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By Chandra A. on 01/13/20
Very responsible HVAC company. Prompt response , amicable staff , knowledgeable, good workmanship.

By Chelsa B. on 01/04/20
I highly highly recommend using Samm's Heating and Air! My Service Pro, Karl, went out of his way to make the process easy for me. He was professional, efficient and went above and beyond for me. Not only did he fix the issue with my heating system but he also chan...
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I highly highly recommend using Samm's Heating and Air! My Service Pro, Karl, went out of his way to make the process easy for me. He was professional, efficient and went above and beyond for me. Not only did he fix the issue with my heating system but he also changed the filter for me and when I apologized for the lights downstairs being out he helped me locate the breaker and get them back on. Best customer service!! Thank you so much.
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By Jeanne C. on 01/04/20
Recently had my winter check due by Samm's after having my entire unit installed by them about two years ago, both furnace and AC. They did a great job on my install and have been conducting semi annual checks on my unit since then. They have always been very profe...
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Recently had my winter check due by Samm's after having my entire unit installed by them about two years ago, both furnace and AC. They did a great job on my install and have been conducting semi annual checks on my unit since then. They have always been very professional and easy to work with on appointment set up. I would definitely recommend them!
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By Ken J. on 01/03/20
Always had top class service from this company, this does not happen by chance, it happens because they have the processes in place and hire top class people.

By Glenda K. on 01/02/20
The estimate given was thorough & the person giving it to me was professional, explaining the process well & gave suggestions. The installers were neat, courteous & did an excellent job. I would highly recommend them. I felt very comfortable with them in my house.

By Brian G. on 12/20/19
no comment

By Angela G. on 12/20/19
Tim was very pleasant and professional!

By Travis A. on 12/19/19
Great service!

By Maggie G. on 12/13/19
Karl at Samm's has serviced our A/C units a few times now. The first time he visited, he diagnosed a $900 repair that resolved the issue vs. a $13K A/C replacement that another company proposed. Karl is thorough in explaining issues and maintenance. Highly recommend.

By Mary E. on 12/13/19
Arrived on time, worked quickly, with care, and knowledge. Friendly but efficient.

By Dan S. on 12/12/19
They are just plan good. On time and can repair fast and they are good people. I have used them for four houses and very happy with their work.

By Colleen G. on 12/12/19
Great service and professionalism

By Jan K. on 12/11/19
Daniel came today and was excellent

By Ana D. on 12/11/19
We have been Samm's customers for two years. This year we replaced our entire HVAC system (including ductwork). These guys know their trade very well. From the people that answer the phone, the estimate, installation and adjustments, all went well. The city inspect...
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We have been Samm's customers for two years. This year we replaced our entire HVAC system (including ductwork). These guys know their trade very well. From the people that answer the phone, the estimate, installation and adjustments, all went well. The city inspector was impressed with their install! Gave us the green tag with out any corrections. Thank you to Marcus, Juan Carlos, Luis, Joshua and Daniel! We compared quotes and similar packages from 3 contractors (all with A rating from the BBB), Samm's estimate was the only detailed one, they explained everything we were going to get and their final price / package including interest when financed was the best. ***
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By Ana Davila E. on 12/11/19
We have been Samm's customers for two years. This year we replaced our entire HVAC system (including ductwork). These guys know their trade very well. From the people that answer the phone, the estimate, installation and adjustments, all went well. The city inspect...
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We have been Samm's customers for two years. This year we replaced our entire HVAC system (including ductwork). These guys know their trade very well. From the people that answer the phone, the estimate, installation and adjustments, all went well. The city inspector was impressed with their install! Gave us the green tag with out any corrections. Thank you to Marcus, Juan Carlos, Luis, Joshua and Daniel! We compared quotes and similar packages from 3 contractors (all with A rating from the BBB), Samm's estimate was the only detailed one, they explained everything we were going to get and their final price / package including interest when financed was the best. ***
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By Krishnam M. on 12/07/19
From the day I have bought the unit to today, our experience with SAMMS has been fantastic. From the office staff who schedules and to the Skilled Tech who comes, all are awesome. Techs never come inside home without wearing shoe cover. Always lay their own sheet b...
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From the day I have bought the unit to today, our experience with SAMMS has been fantastic. From the office staff who schedules and to the Skilled Tech who comes, all are awesome. Techs never come inside home without wearing shoe cover. Always lay their own sheet below the attic door ensuring that any dust falls on it. Tim is great.
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By Jesus M. on 12/06/19
The folks were incredibly friendly, they explained everything thoroughly, and their work was terrific. Would recommend to anyone.
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CALL TO SCHEDULE
214-473-8200

Select any employee to see all their reviews.

Karl P
24 Years
Rating:
238 total reviews!
Marcus M
5 Years
Rating:
199 total reviews!
Samantha S
Customer Service Rep.
2 Years
Rating:
(1 total review)
Timothy S
3 Years
Rating:
(198 total reviews)
Javier R
20 Years
Rating:
(107 total reviews)
Victor C
4 Years
Rating:
(94 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Samm's Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Samm's Heating & Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
214-473-8200
Timothy S has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
198 total reviews
From Los Angeles, Tim was fascinated by the aviation industry that played such a prominent role in the area. This broadened to include railroad engines, automobiles, musical instruments, and stationary equipment. His hobbies include playing classical piano & helping in the video ministry at church.
By Galen L. on 01/24/20
Tim did an excellent job. He took the time to tests everything and explains in detail to me what went wrong with my thermostat. He replaced it made sure all was correct before he left. Thanks Tim. Galen Labree

By Pete M. on 01/20/20
Tim was our HVAC technician, and he was very professional and focused.

By Ken J. on 01/03/20
Always had top class service from this company, this does not happen by chance, it happens because they have the processes in place and hire top class people.

By Brian G. on 12/20/19
no comment

By Angela G. on 12/20/19
Tim was very pleasant and professional!

By Krishnam M. on 12/07/19
From the day I have bought the unit to today, our experience with SAMMS has been fantastic. From the office staff who schedules and to the Skilled Tech who comes, all are awesome. Techs never come inside home without wearing shoe cover. Always lay their own sheet b...
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From the day I have bought the unit to today, our experience with SAMMS has been fantastic. From the office staff who schedules and to the Skilled Tech who comes, all are awesome. Techs never come inside home without wearing shoe cover. Always lay their own sheet below the attic door ensuring that any dust falls on it. Tim is great.
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By Tracy J. on 10/28/19
Wonderful

By Terri G. on 10/24/19
We had a problem with air conditioner not cooling effectively. Samm's figured out the problem other companies could not. They were knowledgeable, honest, and have great customer service. Thank you Tim!

By Jeffrey G. on 10/12/19
Great service. After a year and 3 issues on two units, I have total confidence that the repair/replace advice I get is spot on every time. Furthermore, prices for new equipment are very competitive and the work is done quickly and efficiently.

By Rick K. on 10/03/19
Wow, can’t say enough about the great service received from Timothy. He was extremely knowledgeable, respectful, professional and had a great attitude, even with being called out after hours. We won’t use anyone but Samm’s. Thanks!

By John R. on 09/15/19
Awesome! We have had three different companies and have spent many hundreds of dollars to fix our AC. None of these companies could fix the problem until Tim at Samm’s showed up. He was so diligent in figuring out the problem and then fixing it. He was very profe...
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Awesome! We have had three different companies and have spent many hundreds of dollars to fix our AC. None of these companies could fix the problem until Tim at Samm’s showed up. He was so diligent in figuring out the problem and then fixing it. He was very professional, obviously very knowledgeable and polite. He got the AC working better and got us a plan to make some other tweaks to make it even better and more reliable. I will never use another AC company - ever! Tim was a rock star! Thank you!!
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By Chris J. on 08/30/19
Tim has been our maintenence tech for several yeara, getting our systems ready for the season. He is thorough, polite and knowledgable. Saams needs a better system to schedule periodic maintenence, like online appointment scheduling.

By Alexander S. on 08/22/19
Incredible response time from initial contact through service and after. After months and months of frustration with our previous HVAC company and a hopeless feeling I hit the jackpot with Samm’s my contact was with Christina who called to schedule service within...
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Incredible response time from initial contact through service and after. After months and months of frustration with our previous HVAC company and a hopeless feeling I hit the jackpot with Samm’s my contact was with Christina who called to schedule service within hours of my plea for help. Only a couple of hours after that and exactly on time, I met Timothy Salomon. What a breath of fresh air (punny). Smart, embracing the technology our systems have to offer - he was able to put up with my long rants about the disaster after disaster experienced with Cotes Mechanical. He let me vent (more pun) about the ordeal and was able to extract and pin point obvious errors. He didn’t clock watch once, he had a mat and booties he used every time he came into the house- his knowledge and effortless fixes not bandaids on the Trane systems would have been plenty to keep us happy and Samm’s our new go to HVAC wizards. But respect, courtesy, demeanor and personal presentation was outstanding. I’m looking forward to the new design plans and adding one more dimension to our Canine guest level of comfort and health. Thank you Timothy and Christina and of course Samm’s for being a collective of talent .
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By Lety L. on 08/16/19
Got timely service and a reasonable rate.

By Michael L. on 08/15/19
Our AC quit working on a Saturday. My husband searched for a top-notch company. Samm's Heating and Air Conditioning had a 4.9 star so we gave them a call. Tim S. showed up at 7 A.M. on SUNDAY MORNING and repaired our unit by 9 a.m. My husband was very impressed by ...
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Our AC quit working on a Saturday. My husband searched for a top-notch company. Samm's Heating and Air Conditioning had a 4.9 star so we gave them a call. Tim S. showed up at 7 A.M. on SUNDAY MORNING and repaired our unit by 9 a.m. My husband was very impressed by Tim's knowledge of our unit and the problem - not to mention his integrity and honesty. We won't use anyone else and will highly recommend Samm's to anyone who asks! THANK YOU! Especially since it was the first 100 degree days of the year!
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By Tom H. on 08/09/19
Samm's employees are always well trained, courteous, efficient, attentive to detail. They show respect for your property and leave as clean or cleaner than the found it. Most recently they performed a cooling check on our Trane AC unit which they had previously in...
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Samm's employees are always well trained, courteous, efficient, attentive to detail. They show respect for your property and leave as clean or cleaner than the found it. Most recently they performed a cooling check on our Trane AC unit which they had previously installed. Which by the way was so well done that it is almost a work of art. The checkup was very thorough and included cleaning the condenser coil. I was very impressed and pleased with their service. I would highly recommend Samm's for your next heating and air need.
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By Tom H. on 08/09/19
I contacted Samm's Heating and Air Conditioning via email requesting a quote for replacing our 15 year old Trane outside unit and the evaporator coil. The next morning I received a call from Amber in their office and she said that Russ would be able to come out tha...
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I contacted Samm's Heating and Air Conditioning via email requesting a quote for replacing our 15 year old Trane outside unit and the evaporator coil. The next morning I received a call from Amber in their office and she said that Russ would be able to come out that afternoon and provide the quotes that I was requesting and he would be available around 1:30pm. Russ called around 1:10pm and said that he was on his way and would arrive in about 20 minutes, which he did. Russ provided very detailed quotes for the systems that I requested plus he provided an additional quote for a complete system replacement with one of Trane's variable speed systems. He demonstrated to me that it wasn't that much more to replace the entire system. Russ was very accommodating and professional. I was very impressed with the detailed bids he provided and I am convinced that Samm’s would do an excellent job in installing a system for us.
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By Tom H. on 08/09/19
I contacted Samm's Heating and Air Conditioning via email requesting a quote for replacing our 15 year old Trane outside unit and the evaporator coil. The next morning I received a call from Amber in their office and she said that Russ would be able to come out tha...
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I contacted Samm's Heating and Air Conditioning via email requesting a quote for replacing our 15 year old Trane outside unit and the evaporator coil. The next morning I received a call from Amber in their office and she said that Russ would be able to come out that afternoon and provide the quotes that I was requesting and he would be available around 1:30pm. Russ called around 1:10pm and said that he was on his way and would arrive in about 20 minutes, which he did. Russ provided very detailed quotes for the systems that I requested plus he provided an additional quote for a complete system replacement with one of Trane's variable speed systems. He demonstrated to me that it wasn't that much more to replace the entire system. Russ was very accommodating and professional. I was very impressed with the detailed bids he provided and I am convinced that Samm’s would do an excellent job in installing a system for us.
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By Victor R. on 08/08/19
Samm;s has been a reliable AC company since they installed the new Trane unit last year. The technicians servicing the unit all seem to be competent and are all easy to work with. I would recommend Samm's to anyone in the market for AC service.

By Carolyn C. on 07/27/19
I can't say enough good things about Samm's Heating & A/C. I've been using them for a couple of years now for maintenance on a very old unit ... and was referred to them by a good friend. They were able to repair it last summer when it went out but after another re...
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I can't say enough good things about Samm's Heating & A/C. I've been using them for a couple of years now for maintenance on a very old unit ... and was referred to them by a good friend. They were able to repair it last summer when it went out but after another repair was required this summer, it was evident I needed a new unit. They couldn't have been better about it. The day of the install, it rained but they kept working in spite of that. The crew was professional, polite and worked with only a short break for lunch till the installation was complete. I highly recommend Samm's for either maintenance or if you are in need of a new unit. Office staff is great to work with too. You won't be disappointed.
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