CALL TO SCHEDULE
214-473-8200
By John R. on 09/15/19
Awesome! We have had three different companies and have spent many hundreds of dollars to fix our AC. None of these companies could fix the problem until Tim at Samm’s showed up. He was so diligent in figuring out the problem and then fixing it. He was very profe...
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Awesome! We have had three different companies and have spent many hundreds of dollars to fix our AC. None of these companies could fix the problem until Tim at Samm’s showed up. He was so diligent in figuring out the problem and then fixing it. He was very professional, obviously very knowledgeable and polite. He got the AC working better and got us a plan to make some other tweaks to make it even better and more reliable. I will never use another AC company - ever! Tim was a rock star! Thank you!!
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By Javier Z. on 09/10/19
All of the above. Emilio did an excellent job in diagnosing our HVAC areas of opportunity to work on to provide us with cool air in the middle of this hot summer in 2019. SAMM's is all about customer satisfaction. I wish I had found them earlier than the company I...
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All of the above. Emilio did an excellent job in diagnosing our HVAC areas of opportunity to work on to provide us with cool air in the middle of this hot summer in 2019. SAMM's is all about customer satisfaction. I wish I had found them earlier than the company I used before that claims their motto is "We are not comfortable, until you are". A Total Rip Off would've been a better name for that company, really. The son of the owner lacks basic customer satisfaction skills and all he cares is to get paid before the customer is totally satisfied..I'm glad I cut off Total Air & Heat and switched them over to SAMM's.
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By Ben V. on 09/06/19
Ductwork has been redone to improve air flow. The work was performed as specified and scheduled. The airflow was improved in accordance with expectations.

By Sam S. on 09/03/19
The team of Tiffany, Luis, Aury and Marcus did an excellent job of installing a new AC and duct system at our house. They were extremely courteous and professional. Highly recommended.

By Phyllis D. on 08/30/19
Samm's Heating and Air Conditioning came out Sunday when our AC went out. It was beyond repair, another guy came out later in the day Sunday to sell us the AC. He did not try to oversell us, he knew his products, answered all our questions and gave us a good price....
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Samm's Heating and Air Conditioning came out Sunday when our AC went out. It was beyond repair, another guy came out later in the day Sunday to sell us the AC. He did not try to oversell us, he knew his products, answered all our questions and gave us a good price. Now the AC has been installed, they did a wonderful job and made sure we knew how to operate our new unit. Highly recommend Samm's for all your air conditioning and heating needs!
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By Chris J. on 08/30/19
Tim has been our maintenence tech for several yeara, getting our systems ready for the season. He is thorough, polite and knowledgable. Saams needs a better system to schedule periodic maintenence, like online appointment scheduling.

By Rachel W. on 08/30/19
They truly are awesome! Fixed a loud noise coming from my A/C when it turned on. I hated being at home because it was so loud but now it's as quiet as a whisper !!!! So excited, you guys rock.Other A/C companies were like "uhh I dunno" but they actually addressed it :)

By Era G. on 08/29/19
Everything was excellent.

By Paul J. on 08/25/19
Karl did a great job. Arrived in less than 40 minutes in the rain. Had the AC going on 15 minutes. thanks.

By Ali B. on 08/24/19
No comment

By Kevin C. on 08/23/19
Victor came out for an after-hours service call and did a beautiful job. He was following up on a new AC install that we handled remotely. The install had also been painless and successful. All of our experiences with Samm’s have been terrific.

By Eva B. on 08/23/19
Excellent service and communication from the first call (rescuing me from the heat and getting my old AC working again) to the last systems check with Daniel R. … to Marcus M. coming to explain and present the proposed replacement and checking on installation day...
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Excellent service and communication from the first call (rescuing me from the heat and getting my old AC working again) to the last systems check with Daniel R. … to Marcus M. coming to explain and present the proposed replacement and checking on installation day … to today’s (8-16-19) team: Tiffany S., Luis B., and Aury L. Also, Cristina C. was efficient in scheduling, notifications, and answers throughout. Words that describe my interaction with Samm’s: Professional, timely, efficient, amazing installation team (very positive…worked so well together…neat, clean, polite, and pleasant)! Would enthusiastically recommend Samm’s!
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By Alexander S. on 08/22/19
Incredible response time from initial contact through service and after. After months and months of frustration with our previous HVAC company and a hopeless feeling I hit the jackpot with Samm’s my contact was with Christina who called to schedule service within...
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Incredible response time from initial contact through service and after. After months and months of frustration with our previous HVAC company and a hopeless feeling I hit the jackpot with Samm’s my contact was with Christina who called to schedule service within hours of my plea for help. Only a couple of hours after that and exactly on time, I met Timothy Salomon. What a breath of fresh air (punny). Smart, embracing the technology our systems have to offer - he was able to put up with my long rants about the disaster after disaster experienced with Cotes Mechanical. He let me vent (more pun) about the ordeal and was able to extract and pin point obvious errors. He didn’t clock watch once, he had a mat and booties he used every time he came into the house- his knowledge and effortless fixes not bandaids on the Trane systems would have been plenty to keep us happy and Samm’s our new go to HVAC wizards. But respect, courtesy, demeanor and personal presentation was outstanding. I’m looking forward to the new design plans and adding one more dimension to our Canine guest level of comfort and health. Thank you Timothy and Christina and of course Samm’s for being a collective of talent .
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By Chris F. on 08/20/19
Wow, what great service! When I called to report my unit wasn’t working they scheduled a tech that same day. When Victor Castro arrived, on time, he was very knowledgeable & professional. Highly recommend them for your HVAC repairs.

By Lois L. on 08/20/19
Very pleased with the service and staff. Best experience from a service company, I highly recommend them. This was the 1st time using Samm's H&A and was glad we did. Professional service and good communication.

By Angel S. on 08/19/19
Cristina C. was my dispatcher. She was very helpful in getting my service scheduled. She followed up with me on my service call and kept me informed of the service tech's arrival time. Thanks for your great customer service skills! Angel S.

By Lety L. on 08/16/19
Got timely service and a reasonable rate.

By Michael L. on 08/15/19
Our AC quit working on a Saturday. My husband searched for a top-notch company. Samm's Heating and Air Conditioning had a 4.9 star so we gave them a call. Tim S. showed up at 7 A.M. on SUNDAY MORNING and repaired our unit by 9 a.m. My husband was very impressed by ...
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Our AC quit working on a Saturday. My husband searched for a top-notch company. Samm's Heating and Air Conditioning had a 4.9 star so we gave them a call. Tim S. showed up at 7 A.M. on SUNDAY MORNING and repaired our unit by 9 a.m. My husband was very impressed by Tim's knowledge of our unit and the problem - not to mention his integrity and honesty. We won't use anyone else and will highly recommend Samm's to anyone who asks! THANK YOU! Especially since it was the first 100 degree days of the year!
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By Jack W. on 08/14/19
100+degrees at 8pm. He came right out and fixed it. Right price, right man, right company. Many Thanks.

By Martin T. on 08/14/19
Christina and Victor did an excellent Job at coordinating my maintenance of my air conditioner. They’re kind, courteous and helpful in all aspects. I’ve been using SAMM’S service for over seven years and they have never fail me in their commitment and support!
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CALL TO SCHEDULE
214-473-8200

Select any employee to see all their reviews.

Karl P
24 Years
Rating:
219 total reviews!
Marcus M
5 Years
Rating:
199 total reviews!
Rose H
Customer Service Rep.
6 Years
Rating:
(275 total reviews)
Timothy S
3 Years
Rating:
(188 total reviews)
Javier R
20 Years
Rating:
(103 total reviews)
Victor C
4 Years
Rating:
(86 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Samm's Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Samm's Heating & Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
214-473-8200
Timothy S has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
188 total reviews
From Los Angeles, Tim was fascinated by the aviation industry that played such a prominent role in the area. This broadened to include railroad engines, automobiles, musical instruments, and stationary equipment. His hobbies include playing classical piano & helping in the video ministry at church.
By John R. on 09/15/19
Awesome! We have had three different companies and have spent many hundreds of dollars to fix our AC. None of these companies could fix the problem until Tim at Samm’s showed up. He was so diligent in figuring out the problem and then fixing it. He was very profe...
(View More)
Awesome! We have had three different companies and have spent many hundreds of dollars to fix our AC. None of these companies could fix the problem until Tim at Samm’s showed up. He was so diligent in figuring out the problem and then fixing it. He was very professional, obviously very knowledgeable and polite. He got the AC working better and got us a plan to make some other tweaks to make it even better and more reliable. I will never use another AC company - ever! Tim was a rock star! Thank you!!
(View Less)

By Chris J. on 08/30/19
Tim has been our maintenence tech for several yeara, getting our systems ready for the season. He is thorough, polite and knowledgable. Saams needs a better system to schedule periodic maintenence, like online appointment scheduling.

By Alexander S. on 08/22/19
Incredible response time from initial contact through service and after. After months and months of frustration with our previous HVAC company and a hopeless feeling I hit the jackpot with Samm’s my contact was with Christina who called to schedule service within...
(View More)
Incredible response time from initial contact through service and after. After months and months of frustration with our previous HVAC company and a hopeless feeling I hit the jackpot with Samm’s my contact was with Christina who called to schedule service within hours of my plea for help. Only a couple of hours after that and exactly on time, I met Timothy Salomon. What a breath of fresh air (punny). Smart, embracing the technology our systems have to offer - he was able to put up with my long rants about the disaster after disaster experienced with Cotes Mechanical. He let me vent (more pun) about the ordeal and was able to extract and pin point obvious errors. He didn’t clock watch once, he had a mat and booties he used every time he came into the house- his knowledge and effortless fixes not bandaids on the Trane systems would have been plenty to keep us happy and Samm’s our new go to HVAC wizards. But respect, courtesy, demeanor and personal presentation was outstanding. I’m looking forward to the new design plans and adding one more dimension to our Canine guest level of comfort and health. Thank you Timothy and Christina and of course Samm’s for being a collective of talent .
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By Lety L. on 08/16/19
Got timely service and a reasonable rate.

By Michael L. on 08/15/19
Our AC quit working on a Saturday. My husband searched for a top-notch company. Samm's Heating and Air Conditioning had a 4.9 star so we gave them a call. Tim S. showed up at 7 A.M. on SUNDAY MORNING and repaired our unit by 9 a.m. My husband was very impressed by ...
(View More)
Our AC quit working on a Saturday. My husband searched for a top-notch company. Samm's Heating and Air Conditioning had a 4.9 star so we gave them a call. Tim S. showed up at 7 A.M. on SUNDAY MORNING and repaired our unit by 9 a.m. My husband was very impressed by Tim's knowledge of our unit and the problem - not to mention his integrity and honesty. We won't use anyone else and will highly recommend Samm's to anyone who asks! THANK YOU! Especially since it was the first 100 degree days of the year!
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By Tom H. on 08/09/19
Samm's employees are always well trained, courteous, efficient, attentive to detail. They show respect for your property and leave as clean or cleaner than the found it. Most recently they performed a cooling check on our Trane AC unit which they had previously in...
(View More)
Samm's employees are always well trained, courteous, efficient, attentive to detail. They show respect for your property and leave as clean or cleaner than the found it. Most recently they performed a cooling check on our Trane AC unit which they had previously installed. Which by the way was so well done that it is almost a work of art. The checkup was very thorough and included cleaning the condenser coil. I was very impressed and pleased with their service. I would highly recommend Samm's for your next heating and air need.
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By Tom H. on 08/09/19
I contacted Samm's Heating and Air Conditioning via email requesting a quote for replacing our 15 year old Trane outside unit and the evaporator coil. The next morning I received a call from Amber in their office and she said that Russ would be able to come out tha...
(View More)
I contacted Samm's Heating and Air Conditioning via email requesting a quote for replacing our 15 year old Trane outside unit and the evaporator coil. The next morning I received a call from Amber in their office and she said that Russ would be able to come out that afternoon and provide the quotes that I was requesting and he would be available around 1:30pm. Russ called around 1:10pm and said that he was on his way and would arrive in about 20 minutes, which he did. Russ provided very detailed quotes for the systems that I requested plus he provided an additional quote for a complete system replacement with one of Trane's variable speed systems. He demonstrated to me that it wasn't that much more to replace the entire system. Russ was very accommodating and professional. I was very impressed with the detailed bids he provided and I am convinced that Samm’s would do an excellent job in installing a system for us.
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By Tom H. on 08/09/19
I contacted Samm's Heating and Air Conditioning via email requesting a quote for replacing our 15 year old Trane outside unit and the evaporator coil. The next morning I received a call from Amber in their office and she said that Russ would be able to come out tha...
(View More)
I contacted Samm's Heating and Air Conditioning via email requesting a quote for replacing our 15 year old Trane outside unit and the evaporator coil. The next morning I received a call from Amber in their office and she said that Russ would be able to come out that afternoon and provide the quotes that I was requesting and he would be available around 1:30pm. Russ called around 1:10pm and said that he was on his way and would arrive in about 20 minutes, which he did. Russ provided very detailed quotes for the systems that I requested plus he provided an additional quote for a complete system replacement with one of Trane's variable speed systems. He demonstrated to me that it wasn't that much more to replace the entire system. Russ was very accommodating and professional. I was very impressed with the detailed bids he provided and I am convinced that Samm’s would do an excellent job in installing a system for us.
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By Victor R. on 08/08/19
Samm;s has been a reliable AC company since they installed the new Trane unit last year. The technicians servicing the unit all seem to be competent and are all easy to work with. I would recommend Samm's to anyone in the market for AC service.

By Carolyn C. on 07/27/19
I can't say enough good things about Samm's Heating & A/C. I've been using them for a couple of years now for maintenance on a very old unit ... and was referred to them by a good friend. They were able to repair it last summer when it went out but after another re...
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I can't say enough good things about Samm's Heating & A/C. I've been using them for a couple of years now for maintenance on a very old unit ... and was referred to them by a good friend. They were able to repair it last summer when it went out but after another repair was required this summer, it was evident I needed a new unit. They couldn't have been better about it. The day of the install, it rained but they kept working in spite of that. The crew was professional, polite and worked with only a short break for lunch till the installation was complete. I highly recommend Samm's for either maintenance or if you are in need of a new unit. Office staff is great to work with too. You won't be disappointed.
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By Michael H. on 07/21/19
Very friendly. Very efficient. Very knowledgeable. Highly recommend.

By Kim D. on 07/15/19
paying to fix your a/c is just painful. ugh. but, using SAMM's makes it as tolerable as possible! I have used them for years and I totally trust these guys. I have met Paul, the owner, and he is super. on my last call, Christina was my dispatcher, she's the best! o...
(View More)
paying to fix your a/c is just painful. ugh. but, using SAMM's makes it as tolerable as possible! I have used them for years and I totally trust these guys. I have met Paul, the owner, and he is super. on my last call, Christina was my dispatcher, she's the best! once I made my appt, they emailed me w/ pics of who my tech would be. he called me when he was on his way. he was on time. he wore booties into my house! his name is Tim and he is some kind of rockstar! totally knows what he is doing. super smart, kind, polite, clean and thorough too! I TRUST these guys. which is alot more than I can say for my home warranty company. but, that's another review. U should use SAMM's! and I signed up for their maintenance plan, saved me 10% off of my invoice...
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By Kim D. on 07/15/19
paying to fix your a/c is just painful. ugh. but, using SAMM's makes it as tolerable as possible! I have used them for years and I totally trust these guys. I have met Paul, the owner, and he is super. on my last call, Christina was my dispatcher, she's the be...
(View More)
paying to fix your a/c is just painful. ugh. but, using SAMM's makes it as tolerable as possible! I have used them for years and I totally trust these guys. I have met Paul, the owner, and he is super. on my last call, Christina was my dispatcher, she's the best! once I made my appt, they emailed me w/ pics of who my tech would be. he called me when he was on his way. he was on time. he wore booties into my house! his name is Tim and he is some kind of rockstar! totally knows what he is doing. super smart, kind, polite, clean and thorough too! I TRUST these guys. which is alot more than I can say for my home warranty company. but, that's another review. U should use SAMM's! and I signed up for their maintenance plan, saved me 10% off of my invoice...
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By Kimberly H. on 07/11/19
Tim did an excellent, thorough job! He explained what he was doing and made us feel comfortable that Samm’s will always be our choice for Heating and Air! Thank you!

By Carol M. on 05/31/19
Really top notch organization. I was very impressed with the ease of making an appointment, the timeliness of getting the job done, as well as the professionalism and superb customer service exhibited by Timothy. I shall recommend this organization to my clients, and friends.

By Lauren W. on 05/30/19
My experience with Samm's Heating and Air Conditioning was far superior to any I've had with other companies. My AC went out on a holiday weekend (of course), and Tim S. was able to make it out within a few hours. Though I know he had a very busy day planned, he to...
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My experience with Samm's Heating and Air Conditioning was far superior to any I've had with other companies. My AC went out on a holiday weekend (of course), and Tim S. was able to make it out within a few hours. Though I know he had a very busy day planned, he took the time to carefully explain my issues and options to me without patronizing or pressuring me. He was able to get me up and running quickly and efficiently. Timely, friendly service at a reasonable cost. Couldn't ask for more. I've already recommended them to 2 people, and I will definitely call them the next time the need arises.
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By April E. on 05/24/19
Thanks, Timothy, for getting the cool air running in my condo before the long holiday weekend! I appreciated the thorough explanations you provided and the polite service.

By Donna S. on 05/22/19
Well trained and thorough employees. Reliable and prompt.

By Kerrie M. on 05/15/19
Timothy did a great job resolving some issues for us and creatively problem-solving to re-work some previous venting. He was polite and genuine. Thank you so much!!

By Jim M. on 05/09/19
No comment
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