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By Chandra A. on 01/13/20
Very responsible HVAC company. Prompt response , amicable staff , knowledgeable, good workmanship.

By Glenda K. on 01/02/20
The estimate given was thorough & the person giving it to me was professional, explaining the process well & gave suggestions. The installers were neat, courteous & did an excellent job. I would highly recommend them. I felt very comfortable with them in my house.

By Brian G. on 12/20/19
no comment

By Angela G. on 12/20/19
Tim was very pleasant and professional!

By Travis A. on 12/19/19
Great service!

By Maggie G. on 12/13/19
Karl at Samm's has serviced our A/C units a few times now. The first time he visited, he diagnosed a $900 repair that resolved the issue vs. a $13K A/C replacement that another company proposed. Karl is thorough in explaining issues and maintenance. Highly recommend.

By Mary E. on 12/13/19
Arrived on time, worked quickly, with care, and knowledge. Friendly but efficient.

By Dan S. on 12/12/19
They are just plan good. On time and can repair fast and they are good people. I have used them for four houses and very happy with their work.

By Colleen G. on 12/12/19
Great service and professionalism

By Jan K. on 12/11/19
Daniel came today and was excellent

By Krishnam M. on 12/07/19
From the day I have bought the unit to today, our experience with SAMMS has been fantastic. From the office staff who schedules and to the Skilled Tech who comes, all are awesome. Techs never come inside home without wearing shoe cover. Always lay their own sheet b...
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From the day I have bought the unit to today, our experience with SAMMS has been fantastic. From the office staff who schedules and to the Skilled Tech who comes, all are awesome. Techs never come inside home without wearing shoe cover. Always lay their own sheet below the attic door ensuring that any dust falls on it. Tim is great.
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By Jesus M. on 12/06/19
The folks were incredibly friendly, they explained everything thoroughly, and their work was terrific. Would recommend to anyone.

By Sharon R. on 12/03/19
Samm’s Heating and AC has the best staff. Victor who service my unit today was completely professional, helpful and so very pleasant. I highly recommend Samm’s. His sidekick, Tiffany is remarkable -- they make a team that cannot be beat!

By Donna P. on 11/23/19
Samm's is great company. John was terrific he addressed all my questions and made sure I understood the status of my systems. Thank you.

By Todd W. on 11/22/19
(no comment)

By Jenny C. on 11/22/19
Karl Thank you so much. Happy Holidays

By Teresa H. on 11/21/19
This is the second time Samm's has been out to service our HVAC system. Karl P. came out to service our heater and was very knowledgeable about what was happening with the entire HVAC system. He provided us with concerns that he had with the system, but wasn't push...
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This is the second time Samm's has been out to service our HVAC system. Karl P. came out to service our heater and was very knowledgeable about what was happening with the entire HVAC system. He provided us with concerns that he had with the system, but wasn't pushy about any specific repairs and didn't try to up-sale anything. Both of my experiences with Samm's have been positive and we certainly plan to use them in the future. In addition, Karl was very clean and made sure everything was clean when he left, was very friendly, and he arrived on time. :)
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By Gary H. on 11/21/19
These guys really know their stuff, and they are honest. They have kept my old system running well for years. Highly recommend them.

By Tracy F. on 11/20/19
(no comment)

By Joe H. on 11/19/19
Daniel came out and inspected both furnaces. He called to let me know he was on the way and showed up on time. He showed me pictures and debriefed me on the inspection. Very professional. Great job.
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214-473-8200

Select any employee to see all their reviews.

Karl P
24 Years
Rating:
235 total reviews!
Marcus M
5 Years
Rating:
199 total reviews!
Samantha S
Customer Service Rep.
2 Years
Rating:
(1 total review)
Timothy S
3 Years
Rating:
(195 total reviews)
Javier R
20 Years
Rating:
(107 total reviews)
Victor C
4 Years
Rating:
(94 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Samm's Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Samm's Heating & Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Tiffany S has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
50 total reviews
I graduated from UNT in 2003 with a degree in biology and a minor in chemistry.Moving onto a degree in Culinary arts from Le Cordon Bleu in 2011.I backpack extensively, including Europe and the United States.The urge to understand why & expand my knowledge is constant.
By Travis A. on 12/19/19
Great service!

By Mary E. on 12/13/19
Arrived on time, worked quickly, with care, and knowledge. Friendly but efficient.

By Colleen G. on 12/12/19
Great service and professionalism

By Sharon R. on 12/03/19
Samm’s Heating and AC has the best staff. Victor who service my unit today was completely professional, helpful and so very pleasant. I highly recommend Samm’s. His sidekick, Tiffany is remarkable -- they make a team that cannot be beat!

By Daniel R. on 11/14/19
Very kind and polite! got the job done, in and out in ten minutes.

By Lanny E. on 10/19/19
The installation of the new A/C was perfect. The technicians were so very professional at the installation.. Tiffany was very careful to go over all the paper work, so that I understood everything. Emilio did an outstanding job in making the proposal and explain...
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The installation of the new A/C was perfect. The technicians were so very professional at the installation.. Tiffany was very careful to go over all the paper work, so that I understood everything. Emilio did an outstanding job in making the proposal and explaining all the components that would be needed to do the install. Samm's Heating and Air Conditioning is a top of the line Company. And thanks to Rosemarie for keeping me abreast of all the happenings.
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By Sam S. on 09/03/19
The team of Tiffany, Luis, Aury and Marcus did an excellent job of installing a new AC and duct system at our house. They were extremely courteous and professional. Highly recommended.

By Eva B. on 08/23/19
Excellent service and communication from the first call (rescuing me from the heat and getting my old AC working again) to the last systems check with Daniel R. … to Marcus M. coming to explain and present the proposed replacement and checking on installation day...
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Excellent service and communication from the first call (rescuing me from the heat and getting my old AC working again) to the last systems check with Daniel R. … to Marcus M. coming to explain and present the proposed replacement and checking on installation day … to today’s (8-16-19) team: Tiffany S., Luis B., and Aury L. Also, Cristina C. was efficient in scheduling, notifications, and answers throughout. Words that describe my interaction with Samm’s: Professional, timely, efficient, amazing installation team (very positive…worked so well together…neat, clean, polite, and pleasant)! Would enthusiastically recommend Samm’s!
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By Lois L. on 08/20/19
Very pleased with the service and staff. Best experience from a service company, I highly recommend them. This was the 1st time using Samm's H&A and was glad we did. Professional service and good communication.

By Danny K. on 08/07/19
A Very professional job done.

By Gill H. on 07/26/19
Tiffany and Aury were very professional by showing up on time, keeping the work area clean and installed the air handler in the time period stated. The only issue was they did not install a "P" trap which caused back air flow that intermittently made the shut-off ...
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Tiffany and Aury were very professional by showing up on time, keeping the work area clean and installed the air handler in the time period stated. The only issue was they did not install a "P" trap which caused back air flow that intermittently made the shut-off valve rattle. This required a technician to come back out on the same day the installation took place.
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By Brandon C. on 07/05/19
We had a full HVAC replacement donr with Samm's. The team was on time and great with communication leading up to and during installation. The techs were on the job for roughly 15 hours and got everything done in one day so we were very grateful for that. We have us...
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We had a full HVAC replacement donr with Samm's. The team was on time and great with communication leading up to and during installation. The techs were on the job for roughly 15 hours and got everything done in one day so we were very grateful for that. We have used Samm's in the past for general maintenance and smaller repairs and glad we can chose them for this job.
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By Blake B. on 05/13/19
Excellent choice! All representatives were very professional, did excellent work and clearly communicated and executed on the timeline and work to be done. I've used multiple HVAC groups in the past and always got the feeling that my lack of knowledge was being use...
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Excellent choice! All representatives were very professional, did excellent work and clearly communicated and executed on the timeline and work to be done. I've used multiple HVAC groups in the past and always got the feeling that my lack of knowledge was being used against me. Compared to my numerous past encounters with others in town Samm's was totally fair, honest and did not take shortcuts. They have great knowledge of the new products offered but did not push me to a certain system. Marcus did a fantastic job on the duct re-design and Tiffany was spot on with installation and directing the crew. A
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By Irfan U. on 05/01/19
We’ve had Samm’s Heating and Air Conditioning service now for almost ten years and they have always been very responsive and professional. Their quality of work has also been excellent. Last week we had a complete turkey system implemented. It was a clean and p...
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We’ve had Samm’s Heating and Air Conditioning service now for almost ten years and they have always been very responsive and professional. Their quality of work has also been excellent. Last week we had a complete turkey system implemented. It was a clean and professional job. While they still need to adjust the air flow their responsiveness gives me the confidence that they will have it working to my satisfaction soon. I would highly recommend them for any of your HVAC needs small or large scale
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By Andy Van N. on 04/30/19
Nicole, Thank you for allowing our company the opportunity to earn your trust and business. We are thankful for your business and we appreciate the 5 stars. Enjoy your new Trane system. Regards, Paul Sammataro

By Marilyn L. on 04/25/19
Tiffany and Marcus made it very easy

By Joe H. on 04/15/19
Emilio did a great job analyzing my current setup to replace my upstairs AC system. I got a fair price and no hassles. The 3 member team was great. They showed up on time, calling ahead to make sure I was there. All were very professional and did a nice clean job. ...
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Emilio did a great job analyzing my current setup to replace my upstairs AC system. I got a fair price and no hassles. The 3 member team was great. They showed up on time, calling ahead to make sure I was there. All were very professional and did a nice clean job. They took time to show me what they did and answer any questions. A follow-up quality inspection by one of their senior members is scheduled to assure the system is installed correctly. Great job.
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By Ken P. on 04/13/19
Super impressed! We needed to replace our entire HVAC system to include duct work. We received quotes from different companies in the metro. We were most impressed with Samm's for multiple reasons. First, Emilio was the person who came out and prepared the quote. I...
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Super impressed! We needed to replace our entire HVAC system to include duct work. We received quotes from different companies in the metro. We were most impressed with Samm's for multiple reasons. First, Emilio was the person who came out and prepared the quote. It was exceptionally well detailed. With his background on the tech side, he answered all of our questions well. And, there were a lot. Second, the quote was thousands cheaper than the very company we had an existing relationship with. "Had" being the operative word. We could not believe the price disparity between comparable systems. When installation day came, Tiffany lead the crew. Ours was a two day job. They were on time, if not early, both days. We appreciate people who keep their word. She communicated very well throughout the job. She knew her stuff and didn't mess around with getting right to work. Our new system seams very well put together. Too new to provide a detailed review of the equipment but, it is a Trane so a trusted brand if ever there was one. After seeing what we saw from the other quotes, we would highly recommend Samm's for your heat and air needs. Really appreciate their work!
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By Charles C. on 03/29/19
These folks are the A-team of local Heating and Air Conditioning Services. I received evaluations and install bids from three different companies before making a choice. I am so glad my assessments led me to choose SAMMS. They are sincere about their desire to prov...
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These folks are the A-team of local Heating and Air Conditioning Services. I received evaluations and install bids from three different companies before making a choice. I am so glad my assessments led me to choose SAMMS. They are sincere about their desire to provide the best in service and quality. The demeanor and approach from each of their employees was respectful and well informed. The entire team's attention to detail was amazing. We love our new system and its performance! If you want integrity alongside a well honed professional team, I highly recommend you engage with this company! Based on my experience, you will not be disappointed.
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By Randy P. on 03/26/19
Samm’s team did an excellent job on my HVAC replacement. They were courteous, knowledgeable, and respectful of my property. They reviewed with me all the work that was done covered any technical requirements and made me feel comfortable before they left. Overall very impressed!
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