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By Chandra A. on 01/13/20
Very responsible HVAC company. Prompt response , amicable staff , knowledgeable, good workmanship.

By Glenda K. on 01/02/20
The estimate given was thorough & the person giving it to me was professional, explaining the process well & gave suggestions. The installers were neat, courteous & did an excellent job. I would highly recommend them. I felt very comfortable with them in my house.

By Brian G. on 12/20/19
no comment

By Angela G. on 12/20/19
Tim was very pleasant and professional!

By Travis A. on 12/19/19
Great service!

By Maggie G. on 12/13/19
Karl at Samm's has serviced our A/C units a few times now. The first time he visited, he diagnosed a $900 repair that resolved the issue vs. a $13K A/C replacement that another company proposed. Karl is thorough in explaining issues and maintenance. Highly recommend.

By Mary E. on 12/13/19
Arrived on time, worked quickly, with care, and knowledge. Friendly but efficient.

By Dan S. on 12/12/19
They are just plan good. On time and can repair fast and they are good people. I have used them for four houses and very happy with their work.

By Colleen G. on 12/12/19
Great service and professionalism

By Jan K. on 12/11/19
Daniel came today and was excellent

By Ana D. on 12/11/19
We have been Samm's customers for two years. This year we replaced our entire HVAC system (including ductwork). These guys know their trade very well. From the people that answer the phone, the estimate, installation and adjustments, all went well. The city inspect...
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We have been Samm's customers for two years. This year we replaced our entire HVAC system (including ductwork). These guys know their trade very well. From the people that answer the phone, the estimate, installation and adjustments, all went well. The city inspector was impressed with their install! Gave us the green tag with out any corrections. Thank you to Marcus, Juan Carlos, Luis, Joshua and Daniel! We compared quotes and similar packages from 3 contractors (all with A rating from the BBB), Samm's estimate was the only detailed one, they explained everything we were going to get and their final price / package including interest when financed was the best. ***
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By Ana Davila E. on 12/11/19
We have been Samm's customers for two years. This year we replaced our entire HVAC system (including ductwork). These guys know their trade very well. From the people that answer the phone, the estimate, installation and adjustments, all went well. The city inspect...
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We have been Samm's customers for two years. This year we replaced our entire HVAC system (including ductwork). These guys know their trade very well. From the people that answer the phone, the estimate, installation and adjustments, all went well. The city inspector was impressed with their install! Gave us the green tag with out any corrections. Thank you to Marcus, Juan Carlos, Luis, Joshua and Daniel! We compared quotes and similar packages from 3 contractors (all with A rating from the BBB), Samm's estimate was the only detailed one, they explained everything we were going to get and their final price / package including interest when financed was the best. ***
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By Krishnam M. on 12/07/19
From the day I have bought the unit to today, our experience with SAMMS has been fantastic. From the office staff who schedules and to the Skilled Tech who comes, all are awesome. Techs never come inside home without wearing shoe cover. Always lay their own sheet b...
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From the day I have bought the unit to today, our experience with SAMMS has been fantastic. From the office staff who schedules and to the Skilled Tech who comes, all are awesome. Techs never come inside home without wearing shoe cover. Always lay their own sheet below the attic door ensuring that any dust falls on it. Tim is great.
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By Jesus M. on 12/06/19
The folks were incredibly friendly, they explained everything thoroughly, and their work was terrific. Would recommend to anyone.

By Sharon R. on 12/03/19
Samm’s Heating and AC has the best staff. Victor who service my unit today was completely professional, helpful and so very pleasant. I highly recommend Samm’s. His sidekick, Tiffany is remarkable -- they make a team that cannot be beat!

By Rick S. on 12/02/19
Karl ****** came for our Fall Tune-up of our two heaters. He was thorough in his inspection, gave me some recommendations for the future when I replace the heaters and gave us an OK for the winter. We use Samm's services year round, so that includes our Air Conditi...
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Karl ****** came for our Fall Tune-up of our two heaters. He was thorough in his inspection, gave me some recommendations for the future when I replace the heaters and gave us an OK for the winter. We use Samm's services year round, so that includes our Air Conditioners. Been with them 3 years and have found them to be professional and thorough each time and I receive productive suggestions that I have never received before- Make sure to call Samm's before your next HVAC install - They have pointed out incorrect installations that I have had done over 42 years that could have easily been done correctly if the company installing knows what they are doing and how best to install in your home- Will save $$ in the long run with no additional costs
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By Donna P. on 11/23/19
Samm's is great company. John was terrific he addressed all my questions and made sure I understood the status of my systems. Thank you.

By Todd W. on 11/22/19
(no comment)

By Jenny C. on 11/22/19
Karl Thank you so much. Happy Holidays

By Teresa H. on 11/21/19
This is the second time Samm's has been out to service our HVAC system. Karl P. came out to service our heater and was very knowledgeable about what was happening with the entire HVAC system. He provided us with concerns that he had with the system, but wasn't push...
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This is the second time Samm's has been out to service our HVAC system. Karl P. came out to service our heater and was very knowledgeable about what was happening with the entire HVAC system. He provided us with concerns that he had with the system, but wasn't pushy about any specific repairs and didn't try to up-sale anything. Both of my experiences with Samm's have been positive and we certainly plan to use them in the future. In addition, Karl was very clean and made sure everything was clean when he left, was very friendly, and he arrived on time. :)
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CALL TO SCHEDULE
214-473-8200

Select any employee to see all their reviews.

Karl P
24 Years
Rating:
236 total reviews!
Marcus M
5 Years
Rating:
199 total reviews!
Samantha S
Customer Service Rep.
2 Years
Rating:
(1 total review)
Timothy S
3 Years
Rating:
(195 total reviews)
Javier R
20 Years
Rating:
(107 total reviews)
Victor C
4 Years
Rating:
(94 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Samm's Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Samm's Heating & Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
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Marcus M has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
199 total reviews
I am a family guy who loves the outdoors and nature. I enjoy the variety of challenges that is involved with the HVAC industry. Rest assured, when you require service, I take a personal interest in coming up with ethical solutions to address our customers comforts and concerns.
By Ben V. on 09/06/19
Ductwork has been redone to improve air flow. The work was performed as specified and scheduled. The airflow was improved in accordance with expectations.

By Sam S. on 09/03/19
The team of Tiffany, Luis, Aury and Marcus did an excellent job of installing a new AC and duct system at our house. They were extremely courteous and professional. Highly recommended.

By Eva B. on 08/23/19
Excellent service and communication from the first call (rescuing me from the heat and getting my old AC working again) to the last systems check with Daniel R. … to Marcus M. coming to explain and present the proposed replacement and checking on installation day...
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Excellent service and communication from the first call (rescuing me from the heat and getting my old AC working again) to the last systems check with Daniel R. … to Marcus M. coming to explain and present the proposed replacement and checking on installation day … to today’s (8-16-19) team: Tiffany S., Luis B., and Aury L. Also, Cristina C. was efficient in scheduling, notifications, and answers throughout. Words that describe my interaction with Samm’s: Professional, timely, efficient, amazing installation team (very positive…worked so well together…neat, clean, polite, and pleasant)! Would enthusiastically recommend Samm’s!
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By Danny K. on 08/07/19
A Very professional job done.

By Keith L. on 07/15/19
We had our entire AC systems (2 of them) replaced. Marcus, Mario, Juan and Luis did a fantastic job getting this done. Really happy with our new and upgraded systems. It feels like a new home!

By Brandon C. on 07/05/19
We had a full HVAC replacement donr with Samm's. The team was on time and great with communication leading up to and during installation. The techs were on the job for roughly 15 hours and got everything done in one day so we were very grateful for that. We have us...
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We had a full HVAC replacement donr with Samm's. The team was on time and great with communication leading up to and during installation. The techs were on the job for roughly 15 hours and got everything done in one day so we were very grateful for that. We have used Samm's in the past for general maintenance and smaller repairs and glad we can chose them for this job.
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By Pia B. on 06/24/19
Marcus, Mario, Juan, Luis did an excellent job with fixing the airflow/ductwork problems with our A/C installation that was originally done by another provider. The west facing rooms would never keep cool in the summer months, but now we have cool air blasting in the westside rooms.

By Amado P. on 05/29/19
What a great team of hard workers you are, the kind of service you provide is high level, you all are very, efficient, respectful and professional. We highly recommend your Company Samm's heating & Air conditioning.Thank you to each one of you!! God bless you all..

By Greg G. on 05/13/19
I just had my third A/C unit installed by Samm's and as usual, I was very impressed with their entire operation - from the first phone call to the final clean-up. I highly recommend Samm's for anyone interested in dealing with top quality professionals who are all ...
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I just had my third A/C unit installed by Samm's and as usual, I was very impressed with their entire operation - from the first phone call to the final clean-up. I highly recommend Samm's for anyone interested in dealing with top quality professionals who are all interested in exceeding everyone's expectations.
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By Blake B. on 05/13/19
Excellent choice! All representatives were very professional, did excellent work and clearly communicated and executed on the timeline and work to be done. I've used multiple HVAC groups in the past and always got the feeling that my lack of knowledge was being use...
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Excellent choice! All representatives were very professional, did excellent work and clearly communicated and executed on the timeline and work to be done. I've used multiple HVAC groups in the past and always got the feeling that my lack of knowledge was being used against me. Compared to my numerous past encounters with others in town Samm's was totally fair, honest and did not take shortcuts. They have great knowledge of the new products offered but did not push me to a certain system. Marcus did a fantastic job on the duct re-design and Tiffany was spot on with installation and directing the crew. A
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By Irfan U. on 05/01/19
We’ve had Samm’s Heating and Air Conditioning service now for almost ten years and they have always been very responsive and professional. Their quality of work has also been excellent. Last week we had a complete turkey system implemented. It was a clean and p...
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We’ve had Samm’s Heating and Air Conditioning service now for almost ten years and they have always been very responsive and professional. Their quality of work has also been excellent. Last week we had a complete turkey system implemented. It was a clean and professional job. While they still need to adjust the air flow their responsiveness gives me the confidence that they will have it working to my satisfaction soon. I would highly recommend them for any of your HVAC needs small or large scale
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By Andy Van N. on 04/30/19
Nicole, Thank you for allowing our company the opportunity to earn your trust and business. We are thankful for your business and we appreciate the 5 stars. Enjoy your new Trane system. Regards, Paul Sammataro

By Marilyn L. on 04/25/19
Tiffany and Marcus made it very easy

By Jay R. on 04/07/19
Outstanding Service and Installation: Read This For a Comprehensive Review My wife and I spent considerable time (weeks) getting total bids (5) with various systems (9). We researched the various HVAC systems down to the noise levels, warranties, bidders' reviews, ...
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Outstanding Service and Installation: Read This For a Comprehensive Review My wife and I spent considerable time (weeks) getting total bids (5) with various systems (9). We researched the various HVAC systems down to the noise levels, warranties, bidders' reviews, presentations, overall costs, after installation service, and documentation. What we found was dumbfounding on several bids. As an example, one HVAC bidder literally walked in, looked around, and then said we needed this unit -without any measurements or questions, then gave us a bid that didn't even have the AC model. This was from a HVAC installer in business for many, many years. When you are spending literally thousands and thousands of dollars, you can't afford to make a mistake on a HVAC Contractor. We chose Samm's Heating and Air Conditioning, which in hindsight, was a no brainer. Clearly, Samm's Heating and Air Conditioning is a cut well above their competition. Samm's wasn't the lowest estimate. You can always find a lower estimate that flies by night. We choose Samm's because of: overall total value, system design and brand (Trane), extensive Trane warranties, meticulous systems and parts breakdown estimate of Trane HVAC systems, use the Manual-J Load Calculations for our home (only 2 bidders did this), company history, employee longevity, ability to communicate effectively, and keeping our money within our community. We choose the Trane Variable Speed ComfortLink XV18 and compatible furnace along with major duct work and an incredible thermostat. Our HVAC crew team installers were wonderful. They were courteous, friendly, knowledgeable, and worked for two days straight. I asked many questions. I appreciated watching their work. They had pride and were appreciative of having a good job and how Samm's takes care of them. In addition, they completed all warranty paperwork for us, gave us copies, followed up verbally and via emails. When the Trane XV18 HVAC started up for the first time, we were stunned! Like wow, double wow! Simply incredible how quiet the 18XV and furnace were. We literally could speak to each other standing next to the AC unit while it ran at 100 percent. No more AC sonic booms coming through the bedroom's walls with that old clunker, junkie, single stage AC unit that deserved to die, but nearly killed us with neighborhood noise and terrible electric bills. In summary, we did extensive homework. Samm's had a great HVAC system for a good price, efficiency, and value. Installation quality is critical. Samm's did a great job. We did ourselves right by choosing Samm's Heating and Air Conditioning.
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By Darrell S. on 04/01/19
The Samm's team made this one of the easiest experiences to encounter. If you are thinking of using another company, you are doing so at great unnecessary risk! Don't blow it and just do what my wife and I did.......choose Samm's.

By Charles C. on 03/29/19
These folks are the A-team of local Heating and Air Conditioning Services. I received evaluations and install bids from three different companies before making a choice. I am so glad my assessments led me to choose SAMMS. They are sincere about their desire to prov...
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These folks are the A-team of local Heating and Air Conditioning Services. I received evaluations and install bids from three different companies before making a choice. I am so glad my assessments led me to choose SAMMS. They are sincere about their desire to provide the best in service and quality. The demeanor and approach from each of their employees was respectful and well informed. The entire team's attention to detail was amazing. We love our new system and its performance! If you want integrity alongside a well honed professional team, I highly recommend you engage with this company! Based on my experience, you will not be disappointed.
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By Stephan S. on 01/24/19
Fantastic customer service! I cannot rate them highly enough. Samm's replaced my full HVAC system, including the air ducts in the attic. Their team was highly professional, always punctual, and communicated well. Above all, I valued their honesty and integrity. T...
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Fantastic customer service! I cannot rate them highly enough. Samm's replaced my full HVAC system, including the air ducts in the attic. Their team was highly professional, always punctual, and communicated well. Above all, I valued their honesty and integrity. They clearly take pride in their workmanship, and make every effort to do right by their customers when unforeseen issues arise.
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By Allen W. on 01/12/19
The team from Samm's did a superb job replacing both of our AC and Heating units. This team also replaced much of our duct work. The team communicated very well to us and included us when decisions were to be made regarding return vent placement and the replaceme...
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The team from Samm's did a superb job replacing both of our AC and Heating units. This team also replaced much of our duct work. The team communicated very well to us and included us when decisions were to be made regarding return vent placement and the replacement of existing registers. The team worked tirelessly to get both systems replaced in a timely manner. Marcus checked in with us to make sure we were getting what he promised. Tiffany, Aury, and Ronnie made sure they gave us what we expected. We are very pleased and now looking forward to a hot Dallas summer!
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By Jeff T. on 11/02/18
I have been using Samm's for over 12 years now. I have never had a bad experience with them. Last year I had a new system installed. Tuesday I had all my ductwork replaced. The crew was great. Marcus, Roger, Juan and Louis were courteous and efficient. Bottom line...
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I have been using Samm's for over 12 years now. I have never had a bad experience with them. Last year I had a new system installed. Tuesday I had all my ductwork replaced. The crew was great. Marcus, Roger, Juan and Louis were courteous and efficient. Bottom line: If you want your service to be done by the right people ( From the office staff to the techs) who take pride, know what they're doing and get the job done right .... Use Samm's!!
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By Sue E. on 10/30/18
This experience was like all of the last (maybe 10 years) have been...Karl is always friendly, clean, informative and efficient. We always ask for Karl as he is like a family member by now. I don't walk so we are very careful about service people and I feel very s...
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This experience was like all of the last (maybe 10 years) have been...Karl is always friendly, clean, informative and efficient. We always ask for Karl as he is like a family member by now. I don't walk so we are very careful about service people and I feel very safe with Karl. In short, he is great.
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