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214-473-8200
By Galen L. on 01/24/20
Tim did an excellent job. He took the time to tests everything and explains in detail to me what went wrong with my thermostat. He replaced it made sure all was correct before he left. Thanks Tim. Galen Labree

By Pete M. on 01/20/20
Tim was our HVAC technician, and he was very professional and focused.

By Robert R. on 01/15/20
This is an excellent A/C & Heating contractor. They installed a new A/C & Heating system plus replaced the old ducts and did a great job. The three person crew of Luis B., Luis G. and Josh were all very professional and worked well together. They worked two long da...
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This is an excellent A/C & Heating contractor. They installed a new A/C & Heating system plus replaced the old ducts and did a great job. The three person crew of Luis B., Luis G. and Josh were all very professional and worked well together. They worked two long days and were very thorough. They kept things clean as they went along, explained what they were doing and were very patient in answering our many questions. They were obviously well trained as everything went very smoothly. After finishing the installation, they carefully explained the system and walked us through the setting of the thermostat and its many functions. We are very pleased with their work and with the company overall. The entire staff that we interacted with were all very courteous and wanted us to be pleased with their work. They are the best A/C contractor that we have ever dealt with.
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By Chandra A. on 01/13/20
Very responsible HVAC company. Prompt response , amicable staff , knowledgeable, good workmanship.

By Chelsa B. on 01/04/20
I highly highly recommend using Samm's Heating and Air! My Service Pro, Karl, went out of his way to make the process easy for me. He was professional, efficient and went above and beyond for me. Not only did he fix the issue with my heating system but he also chan...
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I highly highly recommend using Samm's Heating and Air! My Service Pro, Karl, went out of his way to make the process easy for me. He was professional, efficient and went above and beyond for me. Not only did he fix the issue with my heating system but he also changed the filter for me and when I apologized for the lights downstairs being out he helped me locate the breaker and get them back on. Best customer service!! Thank you so much.
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By Jeanne C. on 01/04/20
Recently had my winter check due by Samm's after having my entire unit installed by them about two years ago, both furnace and AC. They did a great job on my install and have been conducting semi annual checks on my unit since then. They have always been very profe...
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Recently had my winter check due by Samm's after having my entire unit installed by them about two years ago, both furnace and AC. They did a great job on my install and have been conducting semi annual checks on my unit since then. They have always been very professional and easy to work with on appointment set up. I would definitely recommend them!
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By Ken J. on 01/03/20
Always had top class service from this company, this does not happen by chance, it happens because they have the processes in place and hire top class people.

By Glenda K. on 01/02/20
The estimate given was thorough & the person giving it to me was professional, explaining the process well & gave suggestions. The installers were neat, courteous & did an excellent job. I would highly recommend them. I felt very comfortable with them in my house.

By Brian G. on 12/20/19
no comment

By Angela G. on 12/20/19
Tim was very pleasant and professional!

By Travis A. on 12/19/19
Great service!

By Maggie G. on 12/13/19
Karl at Samm's has serviced our A/C units a few times now. The first time he visited, he diagnosed a $900 repair that resolved the issue vs. a $13K A/C replacement that another company proposed. Karl is thorough in explaining issues and maintenance. Highly recommend.

By Mary E. on 12/13/19
Arrived on time, worked quickly, with care, and knowledge. Friendly but efficient.

By Dan S. on 12/12/19
They are just plan good. On time and can repair fast and they are good people. I have used them for four houses and very happy with their work.

By Colleen G. on 12/12/19
Great service and professionalism

By Jan K. on 12/11/19
Daniel came today and was excellent

By Ana D. on 12/11/19
We have been Samm's customers for two years. This year we replaced our entire HVAC system (including ductwork). These guys know their trade very well. From the people that answer the phone, the estimate, installation and adjustments, all went well. The city inspect...
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We have been Samm's customers for two years. This year we replaced our entire HVAC system (including ductwork). These guys know their trade very well. From the people that answer the phone, the estimate, installation and adjustments, all went well. The city inspector was impressed with their install! Gave us the green tag with out any corrections. Thank you to Marcus, Juan Carlos, Luis, Joshua and Daniel! We compared quotes and similar packages from 3 contractors (all with A rating from the BBB), Samm's estimate was the only detailed one, they explained everything we were going to get and their final price / package including interest when financed was the best. ***
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By Ana Davila E. on 12/11/19
We have been Samm's customers for two years. This year we replaced our entire HVAC system (including ductwork). These guys know their trade very well. From the people that answer the phone, the estimate, installation and adjustments, all went well. The city inspect...
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We have been Samm's customers for two years. This year we replaced our entire HVAC system (including ductwork). These guys know their trade very well. From the people that answer the phone, the estimate, installation and adjustments, all went well. The city inspector was impressed with their install! Gave us the green tag with out any corrections. Thank you to Marcus, Juan Carlos, Luis, Joshua and Daniel! We compared quotes and similar packages from 3 contractors (all with A rating from the BBB), Samm's estimate was the only detailed one, they explained everything we were going to get and their final price / package including interest when financed was the best. ***
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By Krishnam M. on 12/07/19
From the day I have bought the unit to today, our experience with SAMMS has been fantastic. From the office staff who schedules and to the Skilled Tech who comes, all are awesome. Techs never come inside home without wearing shoe cover. Always lay their own sheet b...
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From the day I have bought the unit to today, our experience with SAMMS has been fantastic. From the office staff who schedules and to the Skilled Tech who comes, all are awesome. Techs never come inside home without wearing shoe cover. Always lay their own sheet below the attic door ensuring that any dust falls on it. Tim is great.
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By Jesus M. on 12/06/19
The folks were incredibly friendly, they explained everything thoroughly, and their work was terrific. Would recommend to anyone.
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CALL TO SCHEDULE
214-473-8200

Select any employee to see all their reviews.

Karl P
24 Years
Rating:
238 total reviews!
Marcus M
5 Years
Rating:
199 total reviews!
Samantha S
Customer Service Rep.
2 Years
Rating:
(1 total review)
Timothy S
3 Years
Rating:
(198 total reviews)
Javier R
20 Years
Rating:
(107 total reviews)
Victor C
4 Years
Rating:
(94 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Samm's Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Samm's Heating & Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
214-473-8200
Karl P has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
238 total reviews
I have been in the HVAC industry for 22 years. I've been happily married for 15 years. I love motorcycles and classic cars. My favorite sports teams are the Dallas Stars and Dallas Cowboys. I would also love to thank our customers for allowing me to help provide comfort to their homes.
By Chelsa B. on 01/04/20
I highly highly recommend using Samm's Heating and Air! My Service Pro, Karl, went out of his way to make the process easy for me. He was professional, efficient and went above and beyond for me. Not only did he fix the issue with my heating system but he also chan...
(View More)
I highly highly recommend using Samm's Heating and Air! My Service Pro, Karl, went out of his way to make the process easy for me. He was professional, efficient and went above and beyond for me. Not only did he fix the issue with my heating system but he also changed the filter for me and when I apologized for the lights downstairs being out he helped me locate the breaker and get them back on. Best customer service!! Thank you so much.
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By Jeanne C. on 01/04/20
Recently had my winter check due by Samm's after having my entire unit installed by them about two years ago, both furnace and AC. They did a great job on my install and have been conducting semi annual checks on my unit since then. They have always been very profe...
(View More)
Recently had my winter check due by Samm's after having my entire unit installed by them about two years ago, both furnace and AC. They did a great job on my install and have been conducting semi annual checks on my unit since then. They have always been very professional and easy to work with on appointment set up. I would definitely recommend them!
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By Travis A. on 12/19/19
Great service!

By Maggie G. on 12/13/19
Karl at Samm's has serviced our A/C units a few times now. The first time he visited, he diagnosed a $900 repair that resolved the issue vs. a $13K A/C replacement that another company proposed. Karl is thorough in explaining issues and maintenance. Highly recommend.

By Rick S. on 12/02/19
Karl ****** came for our Fall Tune-up of our two heaters. He was thorough in his inspection, gave me some recommendations for the future when I replace the heaters and gave us an OK for the winter. We use Samm's services year round, so that includes our Air Conditi...
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Karl ****** came for our Fall Tune-up of our two heaters. He was thorough in his inspection, gave me some recommendations for the future when I replace the heaters and gave us an OK for the winter. We use Samm's services year round, so that includes our Air Conditioners. Been with them 3 years and have found them to be professional and thorough each time and I receive productive suggestions that I have never received before- Make sure to call Samm's before your next HVAC install - They have pointed out incorrect installations that I have had done over 42 years that could have easily been done correctly if the company installing knows what they are doing and how best to install in your home- Will save $$ in the long run with no additional costs
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By Jenny C. on 11/22/19
Karl Thank you so much. Happy Holidays

By Teresa H. on 11/21/19
This is the second time Samm's has been out to service our HVAC system. Karl P. came out to service our heater and was very knowledgeable about what was happening with the entire HVAC system. He provided us with concerns that he had with the system, but wasn't push...
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This is the second time Samm's has been out to service our HVAC system. Karl P. came out to service our heater and was very knowledgeable about what was happening with the entire HVAC system. He provided us with concerns that he had with the system, but wasn't pushy about any specific repairs and didn't try to up-sale anything. Both of my experiences with Samm's have been positive and we certainly plan to use them in the future. In addition, Karl was very clean and made sure everything was clean when he left, was very friendly, and he arrived on time. :)
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By Tracy F. on 11/20/19
(no comment)

By Sue E. on 11/01/19
This experience was like all of the last (maybe 10 years) have been...Karl is always friendly, clean, informative and efficient. We always ask for Karl as he is like a family member by now. I don't walk so we are very careful about service people and I feel very s...
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This experience was like all of the last (maybe 10 years) have been...Karl is always friendly, clean, informative and efficient. We always ask for Karl as he is like a family member by now. I don't walk so we are very careful about service people and I feel very safe with Karl. In short, he is great.
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By David C. on 11/01/19
Karl came out at 10:30pm to inspect my heater. He managed to correct the setup on my thermostat and pointed out some HUGE issues with my ducts in the attic! Karl's help couldn't have come at a better time

By Bob & Monica N. on 10/25/19
As a;ways your entire staff is OUTSTANDING and very professional. I have been with Samm's since they Your entire staff is OUTSTANDING and professional. I have been a customer for day one if not before. Only company I will use.

By Steve W. on 10/11/19
Karl is a real pro. This is an ongoing process so I will come back to this at a later date but so far I really like these guys. Straight up, honest and transparent. More to follow.

By Justin C. on 09/28/19
No Comment

By Lisa M. on 09/28/19
Samm's Heating and Air is outstanding. From their customer service to the installation of our completely new air system, they were/are a top-notch organization. When water leaked form our attic unit down into our home, Samm's Heating and and Air stepped into action...
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Samm's Heating and Air is outstanding. From their customer service to the installation of our completely new air system, they were/are a top-notch organization. When water leaked form our attic unit down into our home, Samm's Heating and and Air stepped into action and took care of everything, which meant coming to our home in the evening and remaining until the more urgent part was fixed. Per my request and Karl's suggestion, the next day another employee, Emilio, arrived and provided us with an estimate to replace our 20-year-old heating and air conditioning system. After working through the evening deciding which unit to purchase, I was able to converse with the company and my questions were promptly answered. Rose, Karl, Emilio and the three gentleman who actually performed the installation were wonderful. By the end, my family basked in new air, we were all better informed about heating and air conditioning, and the financing that made it all happen was secured. All in all, this company turned a critical need into a pleasant experience.
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By Roy L. on 09/25/19
Karl arrived on time and went right to work. He found the problem right away and had us up and running in less than a half hour. The price was fair. I would highly recommend Samm's.

By Lisa M. on 09/23/19
We had an emergency situation with our air heat and conditioning unit in our attic where water was leaking. I called Samm's Heating and Air and the dispatcher sent someone out to meet me after work. Karl's assessment was thorough and he was able to help our family ...
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We had an emergency situation with our air heat and conditioning unit in our attic where water was leaking. I called Samm's Heating and Air and the dispatcher sent someone out to meet me after work. Karl's assessment was thorough and he was able to help our family until we can get a new unit. He explained every part of his service and took pictures to ensure I was well-informed. It was a true learning experience.
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By Jerry R. on 09/18/19
Over the years, I have used a number of HVAC companies, primarily through various home warranty companies. Most of them have not been satisfactory, and almost all the home warranty companies are a waste of money, as they will use any excuse to avoid making expensiv...
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Over the years, I have used a number of HVAC companies, primarily through various home warranty companies. Most of them have not been satisfactory, and almost all the home warranty companies are a waste of money, as they will use any excuse to avoid making expensive repairs. Every time there has been a problem, I have called Samm's to rescue me from one of their disasters. Samm's is BY FAR the best, most reliable, most competent, of these companies and is completely honest. I am a Realtor and recommend them to all my clients. Their semi-annual cleaning and tune-up of the system is money well spent. My recommendation is to stop throwing money away on these crooked home warranty companies and rely solely on Samm's for your HVAC needs. Samm's is THE BEST! ***** ********, Realtor.
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By Ben V. on 09/06/19
Ductwork has been redone to improve air flow. The work was performed as specified and scheduled. The airflow was improved in accordance with expectations.

By Paul J. on 08/25/19
Karl did a great job. Arrived in less than 40 minutes in the rain. Had the AC going on 15 minutes. thanks.

By Ali B. on 08/24/19
No comment
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