CALL TO SCHEDULE
214-473-8200
By Era G. on 08/29/19
Everything was excellent.

By Paul J. on 08/25/19
Karl did a great job. Arrived in less than 40 minutes in the rain. Had the AC going on 15 minutes. thanks.

By Ali B. on 08/24/19
No comment

By Kevin C. on 08/23/19
Victor came out for an after-hours service call and did a beautiful job. He was following up on a new AC install that we handled remotely. The install had also been painless and successful. All of our experiences with Samm’s have been terrific.

By Eva B. on 08/23/19
Excellent service and communication from the first call (rescuing me from the heat and getting my old AC working again) to the last systems check with Daniel R. … to Marcus M. coming to explain and present the proposed replacement and checking on installation day...
(View More)
Excellent service and communication from the first call (rescuing me from the heat and getting my old AC working again) to the last systems check with Daniel R. … to Marcus M. coming to explain and present the proposed replacement and checking on installation day … to today’s (8-16-19) team: Tiffany S., Luis B., and Aury L. Also, Cristina C. was efficient in scheduling, notifications, and answers throughout. Words that describe my interaction with Samm’s: Professional, timely, efficient, amazing installation team (very positive…worked so well together…neat, clean, polite, and pleasant)! Would enthusiastically recommend Samm’s!
(View Less)

By Alexander S. on 08/22/19
Incredible response time from initial contact through service and after. After months and months of frustration with our previous HVAC company and a hopeless feeling I hit the jackpot with Samm’s my contact was with Christina who called to schedule service within...
(View More)
Incredible response time from initial contact through service and after. After months and months of frustration with our previous HVAC company and a hopeless feeling I hit the jackpot with Samm’s my contact was with Christina who called to schedule service within hours of my plea for help. Only a couple of hours after that and exactly on time, I met Timothy Salomon. What a breath of fresh air (punny). Smart, embracing the technology our systems have to offer - he was able to put up with my long rants about the disaster after disaster experienced with Cotes Mechanical. He let me vent (more pun) about the ordeal and was able to extract and pin point obvious errors. He didn’t clock watch once, he had a mat and booties he used every time he came into the house- his knowledge and effortless fixes not bandaids on the Trane systems would have been plenty to keep us happy and Samm’s our new go to HVAC wizards. But respect, courtesy, demeanor and personal presentation was outstanding. I’m looking forward to the new design plans and adding one more dimension to our Canine guest level of comfort and health. Thank you Timothy and Christina and of course Samm’s for being a collective of talent .
(View Less)

By Chris F. on 08/20/19
Wow, what great service! When I called to report my unit wasn’t working they scheduled a tech that same day. When Victor Castro arrived, on time, he was very knowledgeable & professional. Highly recommend them for your HVAC repairs.

By Lois L. on 08/20/19
Very pleased with the service and staff. Best experience from a service company, I highly recommend them. This was the 1st time using Samm's H&A and was glad we did. Professional service and good communication.

By Angel S. on 08/19/19
Cristina C. was my dispatcher. She was very helpful in getting my service scheduled. She followed up with me on my service call and kept me informed of the service tech's arrival time. Thanks for your great customer service skills! Angel S.

By Lety L. on 08/16/19
Got timely service and a reasonable rate.

By Michael L. on 08/15/19
Our AC quit working on a Saturday. My husband searched for a top-notch company. Samm's Heating and Air Conditioning had a 4.9 star so we gave them a call. Tim S. showed up at 7 A.M. on SUNDAY MORNING and repaired our unit by 9 a.m. My husband was very impressed by ...
(View More)
Our AC quit working on a Saturday. My husband searched for a top-notch company. Samm's Heating and Air Conditioning had a 4.9 star so we gave them a call. Tim S. showed up at 7 A.M. on SUNDAY MORNING and repaired our unit by 9 a.m. My husband was very impressed by Tim's knowledge of our unit and the problem - not to mention his integrity and honesty. We won't use anyone else and will highly recommend Samm's to anyone who asks! THANK YOU! Especially since it was the first 100 degree days of the year!
(View Less)

By Jack W. on 08/14/19
100+degrees at 8pm. He came right out and fixed it. Right price, right man, right company. Many Thanks.

By Martin T. on 08/14/19
Christina and Victor did an excellent Job at coordinating my maintenance of my air conditioner. They’re kind, courteous and helpful in all aspects. I’ve been using SAMM’S service for over seven years and they have never fail me in their commitment and support!

By Tom H. on 08/09/19
Samm's employees are always well trained, courteous, efficient, attentive to detail. They show respect for your property and leave as clean or cleaner than the found it. Most recently they performed a cooling check on our Trane AC unit which they had previously in...
(View More)
Samm's employees are always well trained, courteous, efficient, attentive to detail. They show respect for your property and leave as clean or cleaner than the found it. Most recently they performed a cooling check on our Trane AC unit which they had previously installed. Which by the way was so well done that it is almost a work of art. The checkup was very thorough and included cleaning the condenser coil. I was very impressed and pleased with their service. I would highly recommend Samm's for your next heating and air need.
(View Less)

By Tom H. on 08/09/19
I contacted Samm's Heating and Air Conditioning via email requesting a quote for replacing our 15 year old Trane outside unit and the evaporator coil. The next morning I received a call from Amber in their office and she said that Russ would be able to come out tha...
(View More)
I contacted Samm's Heating and Air Conditioning via email requesting a quote for replacing our 15 year old Trane outside unit and the evaporator coil. The next morning I received a call from Amber in their office and she said that Russ would be able to come out that afternoon and provide the quotes that I was requesting and he would be available around 1:30pm. Russ called around 1:10pm and said that he was on his way and would arrive in about 20 minutes, which he did. Russ provided very detailed quotes for the systems that I requested plus he provided an additional quote for a complete system replacement with one of Trane's variable speed systems. He demonstrated to me that it wasn't that much more to replace the entire system. Russ was very accommodating and professional. I was very impressed with the detailed bids he provided and I am convinced that Samm’s would do an excellent job in installing a system for us.
(View Less)

By Tom H. on 08/09/19
I contacted Samm's Heating and Air Conditioning via email requesting a quote for replacing our 15 year old Trane outside unit and the evaporator coil. The next morning I received a call from Amber in their office and she said that Russ would be able to come out tha...
(View More)
I contacted Samm's Heating and Air Conditioning via email requesting a quote for replacing our 15 year old Trane outside unit and the evaporator coil. The next morning I received a call from Amber in their office and she said that Russ would be able to come out that afternoon and provide the quotes that I was requesting and he would be available around 1:30pm. Russ called around 1:10pm and said that he was on his way and would arrive in about 20 minutes, which he did. Russ provided very detailed quotes for the systems that I requested plus he provided an additional quote for a complete system replacement with one of Trane's variable speed systems. He demonstrated to me that it wasn't that much more to replace the entire system. Russ was very accommodating and professional. I was very impressed with the detailed bids he provided and I am convinced that Samm’s would do an excellent job in installing a system for us.
(View Less)

By Sandy B. on 08/09/19
no comment

By Victor R. on 08/08/19
Samm;s has been a reliable AC company since they installed the new Trane unit last year. The technicians servicing the unit all seem to be competent and are all easy to work with. I would recommend Samm's to anyone in the market for AC service.

By Danny K. on 08/07/19
A Very professional job done.

By Anton W. on 08/06/19
Very quick and explained everything he was doing
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
214-473-8200

Select any employee to see all their reviews.

Mario R
3 Years
Rating:
(64 total reviews)
Tiffany S
2 Years
Rating:
(44 total reviews)
Juan G
1 Year
Rating:
(38 total reviews)
Aury L
3 Years
Rating:
(36 total reviews)
Emilio P
8 Years
Rating:
(27 total reviews)
Daniel R
5 Years
Rating:
(24 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Samm's Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
214-473-8200

Customer service is always a top priority at Samm's Heating & Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.