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By Terri G. on 10/24/19
We had a problem with air conditioner not cooling effectively. Samm's figured out the problem other companies could not. They were knowledgeable, honest, and have great customer service. Thank you Tim!

By Lanny E. on 10/19/19
The installation of the new A/C was perfect. The technicians were so very professional at the installation.. Tiffany was very careful to go over all the paper work, so that I understood everything. Emilio did an outstanding job in making the proposal and explain...
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The installation of the new A/C was perfect. The technicians were so very professional at the installation.. Tiffany was very careful to go over all the paper work, so that I understood everything. Emilio did an outstanding job in making the proposal and explaining all the components that would be needed to do the install. Samm's Heating and Air Conditioning is a top of the line Company. And thanks to Rosemarie for keeping me abreast of all the happenings.
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By Jeffrey G. on 10/12/19
Great service. After a year and 3 issues on two units, I have total confidence that the repair/replace advice I get is spot on every time. Furthermore, prices for new equipment are very competitive and the work is done quickly and efficiently.

By Steve W. on 10/11/19
Karl is a real pro. This is an ongoing process so I will come back to this at a later date but so far I really like these guys. Straight up, honest and transparent. More to follow.

By Rick K. on 10/03/19
Wow, can’t say enough about the great service received from Timothy. He was extremely knowledgeable, respectful, professional and had a great attitude, even with being called out after hours. We won’t use anyone but Samm’s. Thanks!

By Mary on 09/29/19
Exemplary operations and service. Highly recommend.

By Justin C. on 09/28/19
No Comment

By Lisa M. on 09/28/19
Samm's Heating and Air is outstanding. From their customer service to the installation of our completely new air system, they were/are a top-notch organization. When water leaked form our attic unit down into our home, Samm's Heating and and Air stepped into action...
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Samm's Heating and Air is outstanding. From their customer service to the installation of our completely new air system, they were/are a top-notch organization. When water leaked form our attic unit down into our home, Samm's Heating and and Air stepped into action and took care of everything, which meant coming to our home in the evening and remaining until the more urgent part was fixed. Per my request and Karl's suggestion, the next day another employee, Emilio, arrived and provided us with an estimate to replace our 20-year-old heating and air conditioning system. After working through the evening deciding which unit to purchase, I was able to converse with the company and my questions were promptly answered. Rose, Karl, Emilio and the three gentleman who actually performed the installation were wonderful. By the end, my family basked in new air, we were all better informed about heating and air conditioning, and the financing that made it all happen was secured. All in all, this company turned a critical need into a pleasant experience.
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By Grace T. on 09/27/19
Daniel came out for my heater check. He was very thorough and very prompt. I’ve always had great service from Samm’s. They are the type of company that is truly professional and you can tell that they take the upmost care and pride in their work!

By Marcia B. on 09/27/19
I have been using Samm's Heating and Air Conditioning for 3 or 4 years now and they conduct a first class business. I purchased their maintenance agreement and have never regretted it. They come twice a year and maintain my system. Their repairmen are always very f...
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I have been using Samm's Heating and Air Conditioning for 3 or 4 years now and they conduct a first class business. I purchased their maintenance agreement and have never regretted it. They come twice a year and maintain my system. Their repairmen are always very friendly. If there is anything wrong they give a detailed explanation showing me the actual part that is a problem, what the function of the part is and whether it has to be replaced right away or not. Their service is top notch!
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By Roy L. on 09/25/19
Karl arrived on time and went right to work. He found the problem right away and had us up and running in less than a half hour. The price was fair. I would highly recommend Samm's.

By Lisa M. on 09/23/19
We had an emergency situation with our air heat and conditioning unit in our attic where water was leaking. I called Samm's Heating and Air and the dispatcher sent someone out to meet me after work. Karl's assessment was thorough and he was able to help our family ...
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We had an emergency situation with our air heat and conditioning unit in our attic where water was leaking. I called Samm's Heating and Air and the dispatcher sent someone out to meet me after work. Karl's assessment was thorough and he was able to help our family until we can get a new unit. He explained every part of his service and took pictures to ensure I was well-informed. It was a true learning experience.
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By Rita J A. on 09/22/19
I just wanted to express my appreciation for Victor's work on Saturday Sept 21. It had already been a long day for him when he arrived at my house at 6:00PM. By 8:30 my A/C was working again. This included a long drive to pick up the needed part. I wasn't surprised...
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I just wanted to express my appreciation for Victor's work on Saturday Sept 21. It had already been a long day for him when he arrived at my house at 6:00PM. By 8:30 my A/C was working again. This included a long drive to pick up the needed part. I wasn't surprised by the service since I have known Victor for a long time now. Thanks again.
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By Jerry R. on 09/18/19
Over the years, I have used a number of HVAC companies, primarily through various home warranty companies. Most of them have not been satisfactory, and almost all the home warranty companies are a waste of money, as they will use any excuse to avoid making expensiv...
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Over the years, I have used a number of HVAC companies, primarily through various home warranty companies. Most of them have not been satisfactory, and almost all the home warranty companies are a waste of money, as they will use any excuse to avoid making expensive repairs. Every time there has been a problem, I have called Samm's to rescue me from one of their disasters. Samm's is BY FAR the best, most reliable, most competent, of these companies and is completely honest. I am a Realtor and recommend them to all my clients. Their semi-annual cleaning and tune-up of the system is money well spent. My recommendation is to stop throwing money away on these crooked home warranty companies and rely solely on Samm's for your HVAC needs. Samm's is THE BEST! ***** ********, Realtor.
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By John R. on 09/15/19
Awesome! We have had three different companies and have spent many hundreds of dollars to fix our AC. None of these companies could fix the problem until Tim at Samm’s showed up. He was so diligent in figuring out the problem and then fixing it. He was very profe...
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Awesome! We have had three different companies and have spent many hundreds of dollars to fix our AC. None of these companies could fix the problem until Tim at Samm’s showed up. He was so diligent in figuring out the problem and then fixing it. He was very professional, obviously very knowledgeable and polite. He got the AC working better and got us a plan to make some other tweaks to make it even better and more reliable. I will never use another AC company - ever! Tim was a rock star! Thank you!!
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By Javier Z. on 09/10/19
All of the above. Emilio did an excellent job in diagnosing our HVAC areas of opportunity to work on to provide us with cool air in the middle of this hot summer in 2019. SAMM's is all about customer satisfaction. I wish I had found them earlier than the company I...
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All of the above. Emilio did an excellent job in diagnosing our HVAC areas of opportunity to work on to provide us with cool air in the middle of this hot summer in 2019. SAMM's is all about customer satisfaction. I wish I had found them earlier than the company I used before that claims their motto is "We are not comfortable, until you are". A Total Rip Off would've been a better name for that company, really. The son of the owner lacks basic customer satisfaction skills and all he cares is to get paid before the customer is totally satisfied..I'm glad I cut off Total Air & Heat and switched them over to SAMM's.
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By Brad L. on 09/08/19
These guys are the best. Fast friendly professional competent thorough service. Over the last few years I've had 3 techs work on my system and all were super great...all the problems were found and fixed. They are the only ones I call.

By Ben V. on 09/06/19
Ductwork has been redone to improve air flow. The work was performed as specified and scheduled. The airflow was improved in accordance with expectations.

By Sam S. on 09/03/19
The team of Tiffany, Luis, Aury and Marcus did an excellent job of installing a new AC and duct system at our house. They were extremely courteous and professional. Highly recommended.

By Phyllis D. on 08/30/19
Samm's Heating and Air Conditioning came out Sunday when our AC went out. It was beyond repair, another guy came out later in the day Sunday to sell us the AC. He did not try to oversell us, he knew his products, answered all our questions and gave us a good price....
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Samm's Heating and Air Conditioning came out Sunday when our AC went out. It was beyond repair, another guy came out later in the day Sunday to sell us the AC. He did not try to oversell us, he knew his products, answered all our questions and gave us a good price. Now the AC has been installed, they did a wonderful job and made sure we knew how to operate our new unit. Highly recommend Samm's for all your air conditioning and heating needs!
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214-473-8200

Select any employee to see all their reviews.

Victor C
4 Years
Rating:
(92 total reviews)
Mario R
3 Years
Rating:
(66 total reviews)
Tiffany S
2 Years
Rating:
(46 total reviews)
Juan G
1 Year
Rating:
(38 total reviews)
Aury L
3 Years
Rating:
(37 total reviews)
Emilio P
8 Years
Rating:
(29 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Samm's Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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