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By Chandra A. on 01/13/20
Very responsible HVAC company. Prompt response , amicable staff , knowledgeable, good workmanship.

By Glenda K. on 01/02/20
The estimate given was thorough & the person giving it to me was professional, explaining the process well & gave suggestions. The installers were neat, courteous & did an excellent job. I would highly recommend them. I felt very comfortable with them in my house.

By Brian G. on 12/20/19
no comment

By Angela G. on 12/20/19
Tim was very pleasant and professional!

By Travis A. on 12/19/19
Great service!

By Maggie G. on 12/13/19
Karl at Samm's has serviced our A/C units a few times now. The first time he visited, he diagnosed a $900 repair that resolved the issue vs. a $13K A/C replacement that another company proposed. Karl is thorough in explaining issues and maintenance. Highly recommend.

By Mary E. on 12/13/19
Arrived on time, worked quickly, with care, and knowledge. Friendly but efficient.

By Dan S. on 12/12/19
They are just plan good. On time and can repair fast and they are good people. I have used them for four houses and very happy with their work.

By Colleen G. on 12/12/19
Great service and professionalism

By Jan K. on 12/11/19
Daniel came today and was excellent

By Krishnam M. on 12/07/19
From the day I have bought the unit to today, our experience with SAMMS has been fantastic. From the office staff who schedules and to the Skilled Tech who comes, all are awesome. Techs never come inside home without wearing shoe cover. Always lay their own sheet b...
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From the day I have bought the unit to today, our experience with SAMMS has been fantastic. From the office staff who schedules and to the Skilled Tech who comes, all are awesome. Techs never come inside home without wearing shoe cover. Always lay their own sheet below the attic door ensuring that any dust falls on it. Tim is great.
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By Jesus M. on 12/06/19
The folks were incredibly friendly, they explained everything thoroughly, and their work was terrific. Would recommend to anyone.

By Sharon R. on 12/03/19
Samm’s Heating and AC has the best staff. Victor who service my unit today was completely professional, helpful and so very pleasant. I highly recommend Samm’s. His sidekick, Tiffany is remarkable -- they make a team that cannot be beat!

By Rick S. on 12/02/19
Karl ****** came for our Fall Tune-up of our two heaters. He was thorough in his inspection, gave me some recommendations for the future when I replace the heaters and gave us an OK for the winter. We use Samm's services year round, so that includes our Air Conditi...
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Karl ****** came for our Fall Tune-up of our two heaters. He was thorough in his inspection, gave me some recommendations for the future when I replace the heaters and gave us an OK for the winter. We use Samm's services year round, so that includes our Air Conditioners. Been with them 3 years and have found them to be professional and thorough each time and I receive productive suggestions that I have never received before- Make sure to call Samm's before your next HVAC install - They have pointed out incorrect installations that I have had done over 42 years that could have easily been done correctly if the company installing knows what they are doing and how best to install in your home- Will save $$ in the long run with no additional costs
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By Donna P. on 11/23/19
Samm's is great company. John was terrific he addressed all my questions and made sure I understood the status of my systems. Thank you.

By Todd W. on 11/22/19
(no comment)

By Jenny C. on 11/22/19
Karl Thank you so much. Happy Holidays

By Teresa H. on 11/21/19
This is the second time Samm's has been out to service our HVAC system. Karl P. came out to service our heater and was very knowledgeable about what was happening with the entire HVAC system. He provided us with concerns that he had with the system, but wasn't push...
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This is the second time Samm's has been out to service our HVAC system. Karl P. came out to service our heater and was very knowledgeable about what was happening with the entire HVAC system. He provided us with concerns that he had with the system, but wasn't pushy about any specific repairs and didn't try to up-sale anything. Both of my experiences with Samm's have been positive and we certainly plan to use them in the future. In addition, Karl was very clean and made sure everything was clean when he left, was very friendly, and he arrived on time. :)
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By Gary H. on 11/21/19
These guys really know their stuff, and they are honest. They have kept my old system running well for years. Highly recommend them.

By Tracy F. on 11/20/19
(no comment)
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Select any employee to see all their reviews.

Karl P
24 Years
Rating:
236 total reviews!
Marcus M
5 Years
Rating:
199 total reviews!
Samantha S
Customer Service Rep.
2 Years
Rating:
(1 total review)
Timothy S
3 Years
Rating:
(195 total reviews)
Javier R
20 Years
Rating:
(107 total reviews)
Victor C
4 Years
Rating:
(94 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Samm's Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Samm's Heating & Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Emilio P has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
30 total reviews
By Gary H. on 11/21/19
These guys really know their stuff, and they are honest. They have kept my old system running well for years. Highly recommend them.

By Mary Nan D. on 11/08/19
The entire Samm's team is top quality! They are professionals, whether working in the office, customer service, or installing our new system. I would recommend them to anyone.

By Lanny E. on 10/19/19
The installation of the new A/C was perfect. The technicians were so very professional at the installation.. Tiffany was very careful to go over all the paper work, so that I understood everything. Emilio did an outstanding job in making the proposal and explain...
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The installation of the new A/C was perfect. The technicians were so very professional at the installation.. Tiffany was very careful to go over all the paper work, so that I understood everything. Emilio did an outstanding job in making the proposal and explaining all the components that would be needed to do the install. Samm's Heating and Air Conditioning is a top of the line Company. And thanks to Rosemarie for keeping me abreast of all the happenings.
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By Javier Z. on 09/10/19
All of the above. Emilio did an excellent job in diagnosing our HVAC areas of opportunity to work on to provide us with cool air in the middle of this hot summer in 2019. SAMM's is all about customer satisfaction. I wish I had found them earlier than the company I...
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All of the above. Emilio did an excellent job in diagnosing our HVAC areas of opportunity to work on to provide us with cool air in the middle of this hot summer in 2019. SAMM's is all about customer satisfaction. I wish I had found them earlier than the company I used before that claims their motto is "We are not comfortable, until you are". A Total Rip Off would've been a better name for that company, really. The son of the owner lacks basic customer satisfaction skills and all he cares is to get paid before the customer is totally satisfied..I'm glad I cut off Total Air & Heat and switched them over to SAMM's.
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By Rachel W. on 08/30/19
They truly are awesome! Fixed a loud noise coming from my A/C when it turned on. I hated being at home because it was so loud but now it's as quiet as a whisper !!!! So excited, you guys rock.Other A/C companies were like "uhh I dunno" but they actually addressed it :)

By Lois L. on 08/20/19
Very pleased with the service and staff. Best experience from a service company, I highly recommend them. This was the 1st time using Samm's H&A and was glad we did. Professional service and good communication.

By Gill H. on 07/26/19
Tiffany and Aury were very professional by showing up on time, keeping the work area clean and installed the air handler in the time period stated. The only issue was they did not install a "P" trap which caused back air flow that intermittently made the shut-off ...
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Tiffany and Aury were very professional by showing up on time, keeping the work area clean and installed the air handler in the time period stated. The only issue was they did not install a "P" trap which caused back air flow that intermittently made the shut-off valve rattle. This required a technician to come back out on the same day the installation took place.
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By Seth L. on 07/10/19
Quick to respond to quote request and thorough explanation of the products and services they planned to provide. Installation was professional and efficient. Techs were friendly and willing to explain what they did. Pricing is very competitive. Would recommend.

By Mike Vivian Y. on 07/09/19
All of the tech guys working on installation of our new heating/air condition unit were far beyond our expectations. They were here longer than 13 hours, with only 1 lunch break. They all were equally knowledgeable, polite & courteous young men. They successf...
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All of the tech guys working on installation of our new heating/air condition unit were far beyond our expectations. They were here longer than 13 hours, with only 1 lunch break. They all were equally knowledgeable, polite & courteous young men. They successfully worked theirselves to death. We hated to have to go thru and pay soo much for our service but do it with a smile, thanks to them. Sorry we are so long in responding. Thank you all!
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By Mary W. on 07/02/19
Great experience with ac system replacement. Emilio explained the process and provided precise estimate. Juan, Ronny and team did excellent work installing the new unit and answering questions. Glad I chose this company. Prompt, friendly and professional service. I highly recommend!

By Mary W. on 07/02/19
Great experience with ac system replacement. Emilio explained the process and provided precise estimate. Juan, Ronny and team did excellent work installing the new unit and answering questions. Glad I chose this company. Prompt, friendly and professional service. I highly recommend!

By Alan H. on 06/14/19
Wife found Samm's by doing online research on highly recommended HVAC vendors. We had a problem last year our AC compressor diagnosed (correctly) as a freon leak in the coil but did not like the hard sell to replace the system rather than charging it. When we start...
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Wife found Samm's by doing online research on highly recommended HVAC vendors. We had a problem last year our AC compressor diagnosed (correctly) as a freon leak in the coil but did not like the hard sell to replace the system rather than charging it. When we started noticing cooling problems again this late spring, we called Samm's for the diagnostic. Tim did a great job explaining what he could find with his initial diagnostic and the added charge for leak ID (optional). After his initial diagnostic, we went with the leak ID and Tim found leaks in both condenser and main coil. He explained clearly our options for repairs, and obtained quotes. It was explained that if we decided to replace rather than repair, they would send a system specialist - he wouldn't be quoting a new system to us. He issued me a certificate that would rebate the costs of his work that day if we later installed a new system. Samm's followed through with the quote for repair and we decided to replace. Emilio inspected and did a detailed quote for us, and gave us a realistic expectation of when an install could be scheduled. We got two other quotes but chose Samm's as the best. During the pre-installation process, Emilio was always responsive (he gave us his cell number). Finally on scheduled install day, Mario and Ronnie were right on time as promised. They did a great job keeping the carpet protected and had the system up and running in a little over 6 hours. After a very complete clean-up, Mario clearly explained what they had done, the warranty, and the post-install approval process. AC is working great, and it is reassuring to know that I have people that I can trust to maintain it over the years
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By BJ H. on 06/12/19
Emilio's evaluation of our system was very thorough, his recommendations were spot on. Juan, Luis, and Luis were very professional and cleaned up everything afterwards. Samm's is a very well run company and their technicians are super.

By Doug F. on 06/11/19
Crew was very professional, meet all my expectations. Finished ahead of schedule and spotless clean-up. We would highly recommend this company to everyone.

By Stephanie P. on 06/06/19
Emilio's expertise and professionalism and communication were spot on. Roger, Mario, and Luis worked efficiently and were very professional and infomrative. Awesome job!! Thank you for getting us ready for summer!

By Stephanie P. on 06/02/19
Emilio was awesome in going over options with me. Very knowledgeable and thorough. Roger & crew were professional, courteous, efficient, informative, and nice. Thank you so much, Samm’s Heating and Air Conditioning!! Stephanie

By Jodell P. on 05/14/19
Samm’s installed a new A/C unit at our home today. I highly recommend them. Very professional, knowledgeable and fair price. After 20 years with another company we reached out to Samm’s for a price quote based on so many positive reviews from their customers. W...
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Samm’s installed a new A/C unit at our home today. I highly recommend them. Very professional, knowledgeable and fair price. After 20 years with another company we reached out to Samm’s for a price quote based on so many positive reviews from their customers. We are sure glad that we did. Samm’s is now our go to for all of our HVAC needs. Thanks Samm’s team for your excellent service today!!!
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By Joe H. on 04/15/19
Emilio did a great job analyzing my current setup to replace my upstairs AC system. I got a fair price and no hassles. The 3 member team was great. They showed up on time, calling ahead to make sure I was there. All were very professional and did a nice clean job. ...
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Emilio did a great job analyzing my current setup to replace my upstairs AC system. I got a fair price and no hassles. The 3 member team was great. They showed up on time, calling ahead to make sure I was there. All were very professional and did a nice clean job. They took time to show me what they did and answer any questions. A follow-up quality inspection by one of their senior members is scheduled to assure the system is installed correctly. Great job.
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By Teresa B. on 04/09/19
Our experience with SAMM's began the moment we called and made an appointment with Jessica..very friendly and we luckily were able to make appointment same day to get a proposal on replacing a/c, heat and duct work. Emilio came to our home and was so very polite an...
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Our experience with SAMM's began the moment we called and made an appointment with Jessica..very friendly and we luckily were able to make appointment same day to get a proposal on replacing a/c, heat and duct work. Emilio came to our home and was so very polite and respectful. He performed a detailed assessment of what was needed for our home and sent a detailed proposal by email that same evening. We also had another company come out before Emilio came and it was such a different experience with the professionalism between them (which was a company that has been in business a long time) and Emilio, plus their proposal was on one page and no details for the amount of money we were about to spend. We called Emilio the next morning and told him to put us on the schedule to perform all the work. We chose the Trane XV18 communicating system & compatible furnace and all the duct work to be replaced. SAMM's kept us informed. We were sent an email with the names and photos of the team that would be coming to our home to perform the work and they called before arriving and arrived promptly as scheduled. The team with Roger was very hardworking, respectful and polite, in fact outstanding. They worked two days straight and we could not ask for a more devoted team. Emilio even dropped by to confirm the details. We were informed of the progress of work performed..the installation of the a/c unit and removal of our duct work etc. when the work was completed, we were shown how to operate our new ComfortLink Control system by Roger..he was so very helpful too! Our new Trane system is awesome..we can't believe how quiet and the temperature comfort is wonderful..feels so great. We are also impressed with the new control panel..so full of information. Another surprise, SAMM's also completed all the warranty information for us...and provided all the paperwork for reference. We are so very pleased with this company and their wonderful hardworking team. We highly recommend SAMM's and thankful they were recommended by our son. Sent from my iPad
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By Teresa B. on 04/09/19
Our experience with SAMM's began the moment we called and made an appointment with Jessica..very friendly and we luckily were able to make appointment same day to get a proposal on replacing a/c, heat and duct work. Emilio came to our home and was so very polite an...
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Our experience with SAMM's began the moment we called and made an appointment with Jessica..very friendly and we luckily were able to make appointment same day to get a proposal on replacing a/c, heat and duct work. Emilio came to our home and was so very polite and respectful. He performed a detailed assessment of what was needed for our home and sent a detailed proposal by email that same evening. We also had another company come out before Emilio came and it was such a different experience with the professionalism between them (which was a company that has been in business a long time) and Emilio, plus their proposal was on one page and no details for the amount of money we were about to spend. We called Emilio the next morning and told him to put us on the schedule to perform all the work. We chose the Trane XV18 communicating system & compatible furnace and all the duct work to be replaced. SAMM's kept us informed. We were sent an email with the names and photos of the team that would be coming to our home to perform the work and they called before arriving and arrived promptly as scheduled. The team with Roger was very hardworking, respectful and polite, in fact outstanding. They worked two days straight and we could not ask for a more devoted team. Emilio even dropped by to confirm the details. We were informed of the progress of work performed..the installation of the a/c unit and removal of our duct work etc. when the work was completed, we were shown how to operate our new ComfortLink Control system by Roger..he was so very helpful too! Our new Trane system is awesome..we can't believe how quiet and the temperature comfort is wonderful..feels so great. We are also impressed with the new control panel..so full of information. Another surprise, SAMM's also completed all the warranty information for us...and provided all the paperwork for reference. We are so very pleased with this company and their wonderful hardworking team. We highly recommend SAMM's and thankful they were recommended by our son. Sent from my iPad
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