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By Jenny C. on 11/22/19
Karl Thank you so much. Happy Holidays

By Joe H. on 11/19/19
Daniel came out and inspected both furnaces. He called to let me know he was on the way and showed up on time. He showed me pictures and debriefed me on the inspection. Very professional. Great job.

By Matt F. on 11/14/19
Victor did a great job of adjusting airflow in our house. Offered a Plan B in case more work is needed. Very pleasant to my wife and me.

By Judy A. on 11/14/19
John arrived on time, quickly analyzed the problem with my furnace and fixed it. He also did the semi-annual tune up for the heater. He was competent, professional and pleasant.

By Daniel R. on 11/14/19
Very kind and polite! got the job done, in and out in ten minutes.

By Betty P. on 11/12/19
As always, Samm's has provided excellent maintenance service. Daniel, the HVAC specialist, that came to our home, was very professional, very careful to not make a mess, and was very informative in giving us answers to our questions. We highly commend Samm's in the...
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As always, Samm's has provided excellent maintenance service. Daniel, the HVAC specialist, that came to our home, was very professional, very careful to not make a mess, and was very informative in giving us answers to our questions. We highly commend Samm's in the personnel that they have hired to represent their company, no matter who it is that comes to do our maintenance, they are always professional, and knowledgeable. This was Daniel's first visit to do work at our home, and we were very pleased with all that he did. Thank You, Daniel! Jim and Betty Pruitt
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By Anna A. on 11/08/19
For all the years that I was with Sam's, I was always extremely satisfied. Every one of the workers that came was polite, friendly and helpful. I would recommend them gladly to anyone.

By Sharon R. on 11/06/19
Samm’s Heating and AC has the best staff. Victor who service my unit today was completely professional, helpful and so very pleasant. I highly recommend Samm’s.

By Don B. on 11/06/19
Mario and his team called ahead to establish his ETA time and arrived on time. His team where professional and very courteous. They cleaned the entire work area and hauled of all trash. Took time to train us on the new digital thermostat and all of the manufacturer...
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Mario and his team called ahead to establish his ETA time and arrived on time. His team where professional and very courteous. They cleaned the entire work area and hauled of all trash. Took time to train us on the new digital thermostat and all of the manufacturer and SAMM'S warranties and coverage. I highly recommend Mario and his team for your HVAC installation.
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By Mike T. on 11/06/19
Daniel arrived timely, as scheduled, and was quick to determine the mechanical problem with the unit. Although he did not have the part required for the fix initially, he persisted in finding an available part so that the unit could become serviceable on the same...
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Daniel arrived timely, as scheduled, and was quick to determine the mechanical problem with the unit. Although he did not have the part required for the fix initially, he persisted in finding an available part so that the unit could become serviceable on the same day that the problem was diagnosed. He stayed with the job until our service was restored which we greatly appreciated. Easy to recommend Daniel and Samms A/C service.
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By Sue E. on 11/01/19
This experience was like all of the last (maybe 10 years) have been...Karl is always friendly, clean, informative and efficient. We always ask for Karl as he is like a family member by now. I don't walk so we are very careful about service people and I feel very s...
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This experience was like all of the last (maybe 10 years) have been...Karl is always friendly, clean, informative and efficient. We always ask for Karl as he is like a family member by now. I don't walk so we are very careful about service people and I feel very safe with Karl. In short, he is great.
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By David C. on 11/01/19
Karl came out at 10:30pm to inspect my heater. He managed to correct the setup on my thermostat and pointed out some HUGE issues with my ducts in the attic! Karl's help couldn't have come at a better time

By David M. on 10/28/19
Samm’s was on time, did great work and was very professional.

By Tracy J. on 10/28/19
Wonderful

By Robert G. on 10/26/19
Samm's is a very good value. Their team is very friendly, efficient, and supportive of your needs. We have been with them for many years.

By Mike T. on 10/25/19
John is a very efficient service professional. Nice personality and an interested customer service representative (a credit to the company). Highly recommend Samm's Heating and A/C.

By Bob & Monica N. on 10/25/19
As a;ways your entire staff is OUTSTANDING and very professional. I have been with Samm's since they Your entire staff is OUTSTANDING and professional. I have been a customer for day one if not before. Only company I will use.

By Terri G. on 10/24/19
We had a problem with air conditioner not cooling effectively. Samm's figured out the problem other companies could not. They were knowledgeable, honest, and have great customer service. Thank you Tim!

By Lanny E. on 10/19/19
The installation of the new A/C was perfect. The technicians were so very professional at the installation.. Tiffany was very careful to go over all the paper work, so that I understood everything. Emilio did an outstanding job in making the proposal and explain...
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The installation of the new A/C was perfect. The technicians were so very professional at the installation.. Tiffany was very careful to go over all the paper work, so that I understood everything. Emilio did an outstanding job in making the proposal and explaining all the components that would be needed to do the install. Samm's Heating and Air Conditioning is a top of the line Company. And thanks to Rosemarie for keeping me abreast of all the happenings.
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By Jeffrey G. on 10/12/19
Great service. After a year and 3 issues on two units, I have total confidence that the repair/replace advice I get is spot on every time. Furthermore, prices for new equipment are very competitive and the work is done quickly and efficiently.
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214-473-8200

Select any employee to see all their reviews.

Karl P
24 Years
Rating:
231 total reviews!
Marcus M
5 Years
Rating:
199 total reviews!
Rose H
Customer Service Rep.
6 Years
Rating:
(277 total reviews)
Samantha S
Customer Service Rep.
2 Years
Rating:Just Launched
Timothy S
3 Years
Rating:
(192 total reviews)
Javier R
20 Years
Rating:
(104 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Samm's Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Samm's Heating & Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Aury L has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
37 total reviews
By Lanny E. on 10/19/19
The installation of the new A/C was perfect. The technicians were so very professional at the installation.. Tiffany was very careful to go over all the paper work, so that I understood everything. Emilio did an outstanding job in making the proposal and explain...
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The installation of the new A/C was perfect. The technicians were so very professional at the installation.. Tiffany was very careful to go over all the paper work, so that I understood everything. Emilio did an outstanding job in making the proposal and explaining all the components that would be needed to do the install. Samm's Heating and Air Conditioning is a top of the line Company. And thanks to Rosemarie for keeping me abreast of all the happenings.
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By Sam S. on 09/03/19
The team of Tiffany, Luis, Aury and Marcus did an excellent job of installing a new AC and duct system at our house. They were extremely courteous and professional. Highly recommended.

By Eva B. on 08/23/19
Excellent service and communication from the first call (rescuing me from the heat and getting my old AC working again) to the last systems check with Daniel R. … to Marcus M. coming to explain and present the proposed replacement and checking on installation day...
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Excellent service and communication from the first call (rescuing me from the heat and getting my old AC working again) to the last systems check with Daniel R. … to Marcus M. coming to explain and present the proposed replacement and checking on installation day … to today’s (8-16-19) team: Tiffany S., Luis B., and Aury L. Also, Cristina C. was efficient in scheduling, notifications, and answers throughout. Words that describe my interaction with Samm’s: Professional, timely, efficient, amazing installation team (very positive…worked so well together…neat, clean, polite, and pleasant)! Would enthusiastically recommend Samm’s!
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By Lois L. on 08/20/19
Very pleased with the service and staff. Best experience from a service company, I highly recommend them. This was the 1st time using Samm's H&A and was glad we did. Professional service and good communication.

By Danny K. on 08/07/19
A Very professional job done.

By Gill H. on 07/26/19
Tiffany and Aury were very professional by showing up on time, keeping the work area clean and installed the air handler in the time period stated. The only issue was they did not install a "P" trap which caused back air flow that intermittently made the shut-off ...
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Tiffany and Aury were very professional by showing up on time, keeping the work area clean and installed the air handler in the time period stated. The only issue was they did not install a "P" trap which caused back air flow that intermittently made the shut-off valve rattle. This required a technician to come back out on the same day the installation took place.
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By Brandon C. on 07/05/19
We had a full HVAC replacement donr with Samm's. The team was on time and great with communication leading up to and during installation. The techs were on the job for roughly 15 hours and got everything done in one day so we were very grateful for that. We have us...
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We had a full HVAC replacement donr with Samm's. The team was on time and great with communication leading up to and during installation. The techs were on the job for roughly 15 hours and got everything done in one day so we were very grateful for that. We have used Samm's in the past for general maintenance and smaller repairs and glad we can chose them for this job.
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By Amado P. on 05/29/19
What a great team of hard workers you are, the kind of service you provide is high level, you all are very, efficient, respectful and professional. We highly recommend your Company Samm's heating & Air conditioning.Thank you to each one of you!! God bless you all..

By Greg G. on 05/13/19
I just had my third A/C unit installed by Samm's and as usual, I was very impressed with their entire operation - from the first phone call to the final clean-up. I highly recommend Samm's for anyone interested in dealing with top quality professionals who are all ...
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I just had my third A/C unit installed by Samm's and as usual, I was very impressed with their entire operation - from the first phone call to the final clean-up. I highly recommend Samm's for anyone interested in dealing with top quality professionals who are all interested in exceeding everyone's expectations.
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By Blake B. on 05/13/19
Excellent choice! All representatives were very professional, did excellent work and clearly communicated and executed on the timeline and work to be done. I've used multiple HVAC groups in the past and always got the feeling that my lack of knowledge was being use...
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Excellent choice! All representatives were very professional, did excellent work and clearly communicated and executed on the timeline and work to be done. I've used multiple HVAC groups in the past and always got the feeling that my lack of knowledge was being used against me. Compared to my numerous past encounters with others in town Samm's was totally fair, honest and did not take shortcuts. They have great knowledge of the new products offered but did not push me to a certain system. Marcus did a fantastic job on the duct re-design and Tiffany was spot on with installation and directing the crew. A
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By Irfan U. on 05/01/19
We’ve had Samm’s Heating and Air Conditioning service now for almost ten years and they have always been very responsive and professional. Their quality of work has also been excellent. Last week we had a complete turkey system implemented. It was a clean and p...
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We’ve had Samm’s Heating and Air Conditioning service now for almost ten years and they have always been very responsive and professional. Their quality of work has also been excellent. Last week we had a complete turkey system implemented. It was a clean and professional job. While they still need to adjust the air flow their responsiveness gives me the confidence that they will have it working to my satisfaction soon. I would highly recommend them for any of your HVAC needs small or large scale
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By Andy Van N. on 04/30/19
Nicole, Thank you for allowing our company the opportunity to earn your trust and business. We are thankful for your business and we appreciate the 5 stars. Enjoy your new Trane system. Regards, Paul Sammataro

By Marilyn L. on 04/25/19
Tiffany and Marcus made it very easy

By Joe H. on 04/15/19
Emilio did a great job analyzing my current setup to replace my upstairs AC system. I got a fair price and no hassles. The 3 member team was great. They showed up on time, calling ahead to make sure I was there. All were very professional and did a nice clean job. ...
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Emilio did a great job analyzing my current setup to replace my upstairs AC system. I got a fair price and no hassles. The 3 member team was great. They showed up on time, calling ahead to make sure I was there. All were very professional and did a nice clean job. They took time to show me what they did and answer any questions. A follow-up quality inspection by one of their senior members is scheduled to assure the system is installed correctly. Great job.
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By Teresa B. on 04/09/19
Our experience with SAMM's began the moment we called and made an appointment with Jessica..very friendly and we luckily were able to make appointment same day to get a proposal on replacing a/c, heat and duct work. Emilio came to our home and was so very polite an...
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Our experience with SAMM's began the moment we called and made an appointment with Jessica..very friendly and we luckily were able to make appointment same day to get a proposal on replacing a/c, heat and duct work. Emilio came to our home and was so very polite and respectful. He performed a detailed assessment of what was needed for our home and sent a detailed proposal by email that same evening. We also had another company come out before Emilio came and it was such a different experience with the professionalism between them (which was a company that has been in business a long time) and Emilio, plus their proposal was on one page and no details for the amount of money we were about to spend. We called Emilio the next morning and told him to put us on the schedule to perform all the work. We chose the Trane XV18 communicating system & compatible furnace and all the duct work to be replaced. SAMM's kept us informed. We were sent an email with the names and photos of the team that would be coming to our home to perform the work and they called before arriving and arrived promptly as scheduled. The team with Roger was very hardworking, respectful and polite, in fact outstanding. They worked two days straight and we could not ask for a more devoted team. Emilio even dropped by to confirm the details. We were informed of the progress of work performed..the installation of the a/c unit and removal of our duct work etc. when the work was completed, we were shown how to operate our new ComfortLink Control system by Roger..he was so very helpful too! Our new Trane system is awesome..we can't believe how quiet and the temperature comfort is wonderful..feels so great. We are also impressed with the new control panel..so full of information. Another surprise, SAMM's also completed all the warranty information for us...and provided all the paperwork for reference. We are so very pleased with this company and their wonderful hardworking team. We highly recommend SAMM's and thankful they were recommended by our son. Sent from my iPad
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By Charles C. on 03/29/19
These folks are the A-team of local Heating and Air Conditioning Services. I received evaluations and install bids from three different companies before making a choice. I am so glad my assessments led me to choose SAMMS. They are sincere about their desire to prov...
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These folks are the A-team of local Heating and Air Conditioning Services. I received evaluations and install bids from three different companies before making a choice. I am so glad my assessments led me to choose SAMMS. They are sincere about their desire to provide the best in service and quality. The demeanor and approach from each of their employees was respectful and well informed. The entire team's attention to detail was amazing. We love our new system and its performance! If you want integrity alongside a well honed professional team, I highly recommend you engage with this company! Based on my experience, you will not be disappointed.
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By Randy P. on 03/26/19
Samm’s team did an excellent job on my HVAC replacement. They were courteous, knowledgeable, and respectful of my property. They reviewed with me all the work that was done covered any technical requirements and made me feel comfortable before they left. Overall very impressed!

By Brian V. on 03/15/19
Awesome service, on time, and a fair deal. If something is wrong (as was the case with my 10 month old A/C system I bought from them), they will make it right!

By Bogdan U. on 03/02/19
Had 2 AC units replaced by Samm’s. Got quotes and estimates from several other companies and I chose Samm’s primarily because their sales rep, Emilio, proved to be very knowledgeable and really understood what we really needed. The installation team was also ve...
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Had 2 AC units replaced by Samm’s. Got quotes and estimates from several other companies and I chose Samm’s primarily because their sales rep, Emilio, proved to be very knowledgeable and really understood what we really needed. The installation team was also very professional and very easy to work with. Awesome experience overall. Highly recommend them.
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By Stephan S. on 01/24/19
Fantastic customer service! I cannot rate them highly enough. Samm's replaced my full HVAC system, including the air ducts in the attic. Their team was highly professional, always punctual, and communicated well. Above all, I valued their honesty and integrity. T...
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Fantastic customer service! I cannot rate them highly enough. Samm's replaced my full HVAC system, including the air ducts in the attic. Their team was highly professional, always punctual, and communicated well. Above all, I valued their honesty and integrity. They clearly take pride in their workmanship, and make every effort to do right by their customers when unforeseen issues arise.
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