CALL TO SCHEDULE
214-473-8200
By Robert G. on 04/24/19
Very good professional, friendly, and thorough

By Peter C. on 04/23/19
Did a great job, very conscientious and articulate. Well above other technicians I've had in the past.

By Donna P. on 04/22/19
Victor came and did my service and he was so helpful. He was knowledgable what needed to be done and he took care of it quickly and thoroughly. I really apreciated his help. Jessica was really good about making sure the appoint was scheduled and I knew when Victo...
(View More)
Victor came and did my service and he was so helpful. He was knowledgable what needed to be done and he took care of it quickly and thoroughly. I really apreciated his help. Jessica was really good about making sure the appoint was scheduled and I knew when Victor would be there. And Rose is always great!
(View Less)

By John D. on 04/20/19
I am pleased with the installation and craftsmanship of Samms work. I have a comfort level knowing that they back there work with a good warranty and maintenance package over the next three years.

By Greg G. on 04/19/19
Another Excellent experience with Samm's. Their staff are consistently courteous, professional and thorough. I always feel confident that the job has been done right, even if it is just a semi-annual preventative maintenance visit.

By Judy A. on 04/19/19
I have two home maintained by Samm's and the team is always professional and knowledgeable. Victor came yesterday and helped me with several items I had questions about. Thank you for your help.

By Jon E. on 04/19/19
Victor Castro was a life saver. Repaired our HVAC quickly and service charge was very reasonable. We though it was a catastrophic failure and I think a lot of companies would have taken advantage of us in similar situation. Victor was honest and professional. We love Samms!

By Barry C. on 04/18/19
Excellent

By Joe H. on 04/15/19
Emilio did a great job analyzing my current setup to replace my upstairs AC system. I got a fair price and no hassles. The 3 member team was great. They showed up on time, calling ahead to make sure I was there. All were very professional and did a nice clean job. ...
(View More)
Emilio did a great job analyzing my current setup to replace my upstairs AC system. I got a fair price and no hassles. The 3 member team was great. They showed up on time, calling ahead to make sure I was there. All were very professional and did a nice clean job. They took time to show me what they did and answer any questions. A follow-up quality inspection by one of their senior members is scheduled to assure the system is installed correctly. Great job.
(View Less)

By Judy A. on 04/14/19
Team arrived on time. Thoroughly checked system; were very polite and communicated well.

By Ken P. on 04/13/19
Super impressed! We needed to replace our entire HVAC system to include duct work. We received quotes from different companies in the metro. We were most impressed with Samm's for multiple reasons. First, Emilio was the person who came out and prepared the quote. I...
(View More)
Super impressed! We needed to replace our entire HVAC system to include duct work. We received quotes from different companies in the metro. We were most impressed with Samm's for multiple reasons. First, Emilio was the person who came out and prepared the quote. It was exceptionally well detailed. With his background on the tech side, he answered all of our questions well. And, there were a lot. Second, the quote was thousands cheaper than the very company we had an existing relationship with. "Had" being the operative word. We could not believe the price disparity between comparable systems. When installation day came, Tiffany lead the crew. Ours was a two day job. They were on time, if not early, both days. We appreciate people who keep their word. She communicated very well throughout the job. She knew her stuff and didn't mess around with getting right to work. Our new system seams very well put together. Too new to provide a detailed review of the equipment but, it is a Trane so a trusted brand if ever there was one. After seeing what we saw from the other quotes, we would highly recommend Samm's for your heat and air needs. Really appreciate their work!
(View Less)

By Amy W. on 04/13/19
(no comment)

By brian s. on 04/12/19
Karl was very knowledgeable and did a fantastic job. He new exacting what he was doing and had the answers to all my questions

By Betty P. on 04/12/19
We have been with Samm's for over 10 years. From the start, we have always been given excellent service. Today, Victor ** came and did our spring maintenance. First time he has been our specialist, and he represented Samm's Heating and Cooling, well. Very professio...
(View More)
We have been with Samm's for over 10 years. From the start, we have always been given excellent service. Today, Victor ** came and did our spring maintenance. First time he has been our specialist, and he represented Samm's Heating and Cooling, well. Very professional, knowledgeable, and didn't make or leave a mess. We were very pleased with his service. Thank You, Victor!
(View Less)

By Margie S. on 04/11/19
I've been doing business with Samm's for about 5 years now, and they always deliver excellent service. Carl P is the best. It's evident he's passionate about his work! ****** in Plano

By Bill B. on 04/11/19
Karl is always professional and knowledgeable. He does excellent work.

By Lydia P. on 04/10/19
Excellent service, friendly staff, clear communication.

By chuck a. on 04/10/19
Seems I had a rodent family decide to use my outside unit as home. They chewed threw a wire and made a mess of things. Victor Castro showed up and was very professional and not only helped me displace the intruders (family of 4) he was able to get us up and cooling...
(View More)
Seems I had a rodent family decide to use my outside unit as home. They chewed threw a wire and made a mess of things. Victor Castro showed up and was very professional and not only helped me displace the intruders (family of 4) he was able to get us up and cooling in no time. We did have some excitement trying to get the critters to find a new home but we wont talk about that, right Victor :) Overall another great service call and all expectations were exceeded. Thanks Victor, Paul & Team...
(View Less)

By Teresa B. on 04/09/19
Our experience with SAMM's began the moment we called and made an appointment with Jessica..very friendly and we luckily were able to make appointment same day to get a proposal on replacing a/c, heat and duct work. Emilio came to our home and was so very polite an...
(View More)
Our experience with SAMM's began the moment we called and made an appointment with Jessica..very friendly and we luckily were able to make appointment same day to get a proposal on replacing a/c, heat and duct work. Emilio came to our home and was so very polite and respectful. He performed a detailed assessment of what was needed for our home and sent a detailed proposal by email that same evening. We also had another company come out before Emilio came and it was such a different experience with the professionalism between them (which was a company that has been in business a long time) and Emilio, plus their proposal was on one page and no details for the amount of money we were about to spend. We called Emilio the next morning and told him to put us on the schedule to perform all the work. We chose the Trane XV18 communicating system & compatible furnace and all the duct work to be replaced. SAMM's kept us informed. We were sent an email with the names and photos of the team that would be coming to our home to perform the work and they called before arriving and arrived promptly as scheduled. The team with Roger was very hardworking, respectful and polite, in fact outstanding. They worked two days straight and we could not ask for a more devoted team. Emilio even dropped by to confirm the details. We were informed of the progress of work performed..the installation of the a/c unit and removal of our duct work etc. when the work was completed, we were shown how to operate our new ComfortLink Control system by Roger..he was so very helpful too! Our new Trane system is awesome..we can't believe how quiet and the temperature comfort is wonderful..feels so great. We are also impressed with the new control panel..so full of information. Another surprise, SAMM's also completed all the warranty information for us...and provided all the paperwork for reference. We are so very pleased with this company and their wonderful hardworking team. We highly recommend SAMM's and thankful they were recommended by our son. Sent from my iPad
(View Less)

By Teresa B. on 04/09/19
Our experience with SAMM's began the moment we called and made an appointment with Jessica..very friendly and we luckily were able to make appointment same day to get a proposal on replacing a/c, heat and duct work. Emilio came to our home and was so very polite an...
(View More)
Our experience with SAMM's began the moment we called and made an appointment with Jessica..very friendly and we luckily were able to make appointment same day to get a proposal on replacing a/c, heat and duct work. Emilio came to our home and was so very polite and respectful. He performed a detailed assessment of what was needed for our home and sent a detailed proposal by email that same evening. We also had another company come out before Emilio came and it was such a different experience with the professionalism between them (which was a company that has been in business a long time) and Emilio, plus their proposal was on one page and no details for the amount of money we were about to spend. We called Emilio the next morning and told him to put us on the schedule to perform all the work. We chose the Trane XV18 communicating system & compatible furnace and all the duct work to be replaced. SAMM's kept us informed. We were sent an email with the names and photos of the team that would be coming to our home to perform the work and they called before arriving and arrived promptly as scheduled. The team with Roger was very hardworking, respectful and polite, in fact outstanding. They worked two days straight and we could not ask for a more devoted team. Emilio even dropped by to confirm the details. We were informed of the progress of work performed..the installation of the a/c unit and removal of our duct work etc. when the work was completed, we were shown how to operate our new ComfortLink Control system by Roger..he was so very helpful too! Our new Trane system is awesome..we can't believe how quiet and the temperature comfort is wonderful..feels so great. We are also impressed with the new control panel..so full of information. Another surprise, SAMM's also completed all the warranty information for us...and provided all the paperwork for reference. We are so very pleased with this company and their wonderful hardworking team. We highly recommend SAMM's and thankful they were recommended by our son. Sent from my iPad
(View Less)
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
214-473-8200

Select any employee to see all their reviews.


* Total number of reviews and star-ratings are based on data collected during the time period Samm's Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
214-473-8200

Customer service is always a top priority at Samm's Heating & Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.