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By Blair A. on 08/29/18
Great service. Alastair Franklin did an excellent job. He knew exactly what he was doing! Highly recommend Samm’s Heating & Air Conditioning.

By Karl S. on 08/28/18
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By Larry L. on 08/23/18
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By Linda E. on 08/22/18
I always feel relieved after my system is looked at in the spring and fall. I loved being reminded that it is time for inspection before system is changed over. Timothy has been here before. He is very polite, informative and respectful. Thanks Samms for taking care of me.

By Brian F. on 08/21/18
UPDATE: Samm's Heating and Air continues to prove that they are an excellent company. They contacted me to schedule my annual service check (even though it was still free for me, according to our HVAC system purchase). The scheduling team was clear and helpful. The...
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UPDATE: Samm's Heating and Air continues to prove that they are an excellent company. They contacted me to schedule my annual service check (even though it was still free for me, according to our HVAC system purchase). The scheduling team was clear and helpful. The technician (Alistair) was friendly, professional, and helpful in every way. I continue to HIGHLY recommend this company. I highly recommend Samm's Heating and Air. We ended up deciding to replace our entire HVAC system a couple weeks ago. Everything about the entire process with them was ideal. Here are some examples: - They always responded quickly and courteously to every single phone call I made. - Always on time to every appointment, and always called beforehand. - Both the technician and the system specialist who visited our home gave specific assessments, and multiple options for repairs (from repairing small parts to replacing the entire system). Because of this, we felt very informed and felt no pressure to make any particular decision. - The installation team was hardworking, professional, courteous, and respectful of my house. It's hard to believe how pleasant people could be after a 13-hour installation in the dead of Summer, but they were! - The extras: they voluntarily send a person out after installation of the HVAC system to do a quality check (ours found a small problem and fixed it on the spot); they voluntarily schedule a city inspection for the protection of both the homeowner and the company; they include a 2-hour maid service in the price of the HVAC installation to come and clean the house after install - Someone put some good thought into their logo/colors. Their stuff just looks good. This may seem small, but when I know a company puts thought into small things (like logos and colors), I know they likely pay attention to small things in their work.
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By Jeanette V. on 08/15/18
Karl is a true professional timely, leave your home in the order he found it, patience when asked questions and very knowledgeable. Thank you

By Christine M. on 08/15/18
I contacted Samm's for a second opinion, after another company had recommended a new compressor. Service by Timothy S. was outstanding, thorough and professional. Timothy carefully assessed my A/C unit and provided detailed feedback, including things to look out fo...
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I contacted Samm's for a second opinion, after another company had recommended a new compressor. Service by Timothy S. was outstanding, thorough and professional. Timothy carefully assessed my A/C unit and provided detailed feedback, including things to look out for in the future. He also found faulty wiring by the other company's technician, which had led to the inaccurate diagnosis of a bad compressor. He fixed the wiring, and left me with an A/C unit (no new compressor needed) that is working smoothly. Job well done.
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By Daniel & Karyn H. on 08/10/18
Al Franklin provided excellent service on our two units. He took the time to answer a few questions I had and taught me a few things about our system. Highly recommended.

By Nick V. on 08/09/18
Fantastic experience with Samm’s Heating & Air Conditioning. Professional, on-time, and extremely clean. Roger Lopez walked us through the entire install of our new HVAC unit. Super impressed with Roger and his team. Thank you, Samm’s!!

By Vanneise C. on 08/09/18
Samm’s consistently provides excellent service. They are my provider for heating/cooling maintenance. Staff is competent and courteous. Samm’s was recommended to me by a friend. Now, I am recommending them to you!

By Juliana V. on 08/08/18
Came the same day I called, explained the problem with the A/C fixed it temporarily so we would have A/C while they worked on the quote. And the quote came the same day and schedule repair for next day. Great service!!!!

By Dan C. on 08/08/18
Have worked with SAMMs and Karl for multiple years....excellent work and excellent personality...and extremely knowledgeable ---thanks!!

By James R. on 08/04/18
Great service.Showed up on time. Very professional. Site left clean and orderly. Good explanation of how the system works.

By Bart K. on 08/03/18
This company is a quality all-star. When our downstairs AC failed they installed 2 window units until the replacement system got here. They do esxcellent follow up and are really clear about their proposals. Highly Recommended.

By Virginia K. on 08/03/18
Samm's Heating & Air Conditioning provides excellent service! In the Fall of 2015, I smelled gas around the gas meter outside my house. I called Atmos Energy and they said I needed to have a heating and air conditioning technician check it out and recommended Samm'...
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Samm's Heating & Air Conditioning provides excellent service! In the Fall of 2015, I smelled gas around the gas meter outside my house. I called Atmos Energy and they said I needed to have a heating and air conditioning technician check it out and recommended Samm's Heating and Air Conditioning. The technician was very courteous and professional; so after determining that the problem was Atmos Energy's, it was corrected by Atmos. I signed up for a service maintenance agreement where my heating and air conditioning units are serviced twice a year by Samm's Heating and Air. From the Dispatcher to every technician that has serviced my system in the past 3 years, everyone has been punctual, courteous,thorough and professional. I do trust Samm's Heating and Air Conditioning to do a good job and to be honest with me. From what the technicians say about the owner of the company, he insists on honesty with the customers because he knows that is the only way to develop trust and keep the customer. I recommend Samm's Heating & Air Conditioning to anyone who is having a heating or air conditioning problem. The technicians are trained to make sure the job is done right.
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By Sharon H. on 08/01/18
We have been using Samm’s Heating and Air for about four years. The technicians are always knowledgeable, pleasant and honest. Customer service is top notch. I rely on their professionalism. I don’t get the impression that they are trying to upsell either. When...
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We have been using Samm’s Heating and Air for about four years. The technicians are always knowledgeable, pleasant and honest. Customer service is top notch. I rely on their professionalism. I don’t get the impression that they are trying to upsell either. When recommendations are warranted they are happy to give them. I would recommend Samm’s for your heating and a/c maintenance.
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By Marc S. on 07/29/18
Outstanding Service and work. I highly recommend SAMM AC for all your HVAC needs.

By kellanne k. on 07/24/18
I had Samm's replace and install two new air conditioners this week. From the start everything ran smoothly. Jesus came over within 24 hours of calling and was very professional and courteous. He explained the entire process and gave us different options to choose ...
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I had Samm's replace and install two new air conditioners this week. From the start everything ran smoothly. Jesus came over within 24 hours of calling and was very professional and courteous. He explained the entire process and gave us different options to choose from. When the crew (Tiffany, Ronnie, & Aury) came Tiffany politely explained the process of what they would be doing and approximately how long it would take. They covered their shoes and my floors, took care of not letting my pets escape, and cleaned up after themselves. Being that the temperatures were over 100 they always seemed positive and never complained. They carried on. Great team to have in my home and I would use them again.
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By Kellanne K. on 07/24/18
I had Samm's replace and install two new air conditioners this week. From the start everything ran smoothly. Jesus came over within 24 hours of calling and was very professional and courteous. He explained the entire process and gave us different options to choose ...
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I had Samm's replace and install two new air conditioners this week. From the start everything ran smoothly. Jesus came over within 24 hours of calling and was very professional and courteous. He explained the entire process and gave us different options to choose from. When the crew (Tiffany, Ronnie, & Aury) came Tiffany politely explained the process of what they would be doing and approximately how long it would take. They covered their shoes and my floors, took care of not letting my pets escape, and cleaned up after themselves. Being that the temperatures were over 100 they always seemed positive and never complained. They carried on. Great team to have in my home and I would use them again.
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By Ryan U. on 07/19/18
Karl, like everyone at Samm's was fantastic. They know their stuff. I spoke with Karl on the phone and told him what I thought the problem was. I asked if he thought I could fix it. He nicely educated me as to what the other problems could be but said I could certa...
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Karl, like everyone at Samm's was fantastic. They know their stuff. I spoke with Karl on the phone and told him what I thought the problem was. I asked if he thought I could fix it. He nicely educated me as to what the other problems could be but said I could certainly try. In the age of YouTube, everyone thinks they can DIY. Because of Karl's patient and friendly way in which he answered my question, I told him I thought it would be best if he came over to take a look. He arrived when he said he would and fixed the issue in less time than I expected. The issue also happened to be different than I thought it was. The work was also done for a reasonable price. That is why my family only calls Samm's when we have HVAC trouble.
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