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By John L. on 06/13/19
Victor was great, was able to diagnose the issue with my AC real quick.

By BJ H. on 06/12/19
Emilio's evaluation of our system was very thorough, his recommendations were spot on. Juan, Luis, and Luis were very professional and cleaned up everything afterwards. Samm's is a very well run company and their technicians are super.

By Doug F. on 06/11/19
Crew was very professional, meet all my expectations. Finished ahead of schedule and spotless clean-up. We would highly recommend this company to everyone.

By Malethia S. on 06/07/19
John was out this weekend and did an excellent job keeping me informed of his arrival time. He was courteous, pleasant and professional. I have nothing but good things to say about Samm's techs and office staff.

By Michael S. on 06/06/19
Samm's responded quickly and professionally when our A/C unit crashed at about midnight last night. Victor Castro was out quite early this morning. He was professional, friendly, very knowledgeable, and tracked down the problem quickly and efficiently with no waste...
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Samm's responded quickly and professionally when our A/C unit crashed at about midnight last night. Victor Castro was out quite early this morning. He was professional, friendly, very knowledgeable, and tracked down the problem quickly and efficiently with no wasted time. He quickly found the least expensive and most secure and effective way to resolve the issue and take preventative action to ensure it would not recur. If Samm's is hiring and training this kind of guy with knowledge, great attitude, and excellent skills (plus a clear objective to deliver great customer service) -- then Samm's is taking care of business VERY WELL. I certainly let someone know if they do a poor job, and I think they deserve to hear about it when they do a really good job. Thanks, Victor!!! And thanks, Samm's !!!
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By Stephanie P. on 06/06/19
Emilio's expertise and professionalism and communication were spot on. Roger, Mario, and Luis worked efficiently and were very professional and infomrative. Awesome job!! Thank you for getting us ready for summer!

By John D. on 06/04/19
No comments

By Stephanie P. on 06/02/19
Emilio was awesome in going over options with me. Very knowledgeable and thorough. Roger & crew were professional, courteous, efficient, informative, and nice. Thank you so much, Samm’s Heating and Air Conditioning!! Stephanie

By Carol M. on 05/31/19
Really top notch organization. I was very impressed with the ease of making an appointment, the timeliness of getting the job done, as well as the professionalism and superb customer service exhibited by Timothy. I shall recommend this organization to my clients, and friends.

By Richard B. on 05/30/19
Javier, Juan and Ronnie installed a new furnace and AC system for our upstairs. They were polite, efficient and left the inside and outside clean.

By Richard B. on 05/30/19
Javier, Juan and Ronnie installed a new furnace and AC system for our upstairs. They were polite, efficient and left the inside and outside clean.

By Lauren W. on 05/30/19
My experience with Samm's Heating and Air Conditioning was far superior to any I've had with other companies. My AC went out on a holiday weekend (of course), and Tim S. was able to make it out within a few hours. Though I know he had a very busy day planned, he to...
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My experience with Samm's Heating and Air Conditioning was far superior to any I've had with other companies. My AC went out on a holiday weekend (of course), and Tim S. was able to make it out within a few hours. Though I know he had a very busy day planned, he took the time to carefully explain my issues and options to me without patronizing or pressuring me. He was able to get me up and running quickly and efficiently. Timely, friendly service at a reasonable cost. Couldn't ask for more. I've already recommended them to 2 people, and I will definitely call them the next time the need arises.
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By Debbie B. on 05/29/19
Karl is our best technician, I feel he deserves recognition, It seems, one night he had a vision, And woke up with a new ambition, To fix our air would be his mission! He'll diagnose our sad condition, Refrain from speaking with derision, Make a wise, info...
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Karl is our best technician, I feel he deserves recognition, It seems, one night he had a vision, And woke up with a new ambition, To fix our air would be his mission! He'll diagnose our sad condition, Refrain from speaking with derision, Make a wise, informed decision, And fix machines with fine precision. In short, I have a strong suspicion, That he's an HVAC magician!
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By Amado P. on 05/29/19
What a great team of hard workers you are, the kind of service you provide is high level, you all are very, efficient, respectful and professional. We highly recommend your Company Samm's heating & Air conditioning.Thank you to each one of you!! God bless you all..

By Gary L. on 05/29/19
Victor was very professional, courteous, and did a great job at solving my A/C issues. It was a bit of a puzzle to determine why my A/C drain lines were getting backed up, it was not a quick fix, but was able to diagnose and pin point the problem, plus he was able...
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Victor was very professional, courteous, and did a great job at solving my A/C issues. It was a bit of a puzzle to determine why my A/C drain lines were getting backed up, it was not a quick fix, but was able to diagnose and pin point the problem, plus he was able to get the drain lines clear and working again. THANKS Victor!
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By Ewing D. on 05/26/19
Summer service call. I was called when the technician, Victor, was on his way. He checked our units, changed filters and gave a verbal result of his findings. Everything was covered in the annual fee. No additional work was required. I'm very satisfied.

By Alexander S. on 05/26/19
The Samm's Team just finished installing a complete 3 ton communicating Trane HVAC system. After doing thorough research on companies that install, service & repair Trane I decided to call Samm's for an appointment to evaluate and quote a new system. I was very im...
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The Samm's Team just finished installing a complete 3 ton communicating Trane HVAC system. After doing thorough research on companies that install, service & repair Trane I decided to call Samm's for an appointment to evaluate and quote a new system. I was very impressed with Marcus, his knowledge, experience and educational approach. He designed the appropriate systems for my 2 story 2500 sq ft house and did not try to upsell me in any way. Even though they are not the least expensive in the area they proved to be the best. the old saying that you get what you pay for is certainly true here. We decided that based on my needs a XV18 variable speed a/c and and an XC80 2 stage furnace with many additional items that come with system. The installation crew was equally as knowledge and very professional, polite and courteous. They started at 7am and didn't finish till after 8pm. Danny C. & Mario were fantastic to deal with. Israel was terrific and so was Tiffany. Their attention to detail is something you don't see every day. Mario and Danny explained all the work they did, twice. Danny brought me up to the attic, showed me everything that was done and went over why it was done. Mario did the same summarizing all the work and why. Israel took me outside and went over every detail of the new beautiful Trane XV18. Tiffany made sure all the equipment was there on time and kept the work area very clean. She even sent back the first furnace because there was a dent in the unit. I love the Trane thermostat and Nexia app. Great technology. Danny explained it well and easy to follow. I was even able to connect the device to my Amazon Echo (Alexa App) and was able to have Alexa raise the Temp via voice command while they were there in a matter of 2 minutes. Amber was terrific with her follow through & follow up and I beleive Rose got it all started by locking in the appt with Marcus. I never ever write reviews because I just don't have the time but I had to in this case because of this great experience. This is a huge investment but feel confident that Trane is the best and that Samm's will do it the right way. They even pull permits so that the city can inspect their work, that's how confident they are. I will now put in another identical system for the the other side of my house and I'm sure the experience will be the same...Excellent! Kudos to the owner for training their people right and taking care of them. Until next time... Well, I've had a few next times since the first installation over the last 15months. Samm's installed a second complete 3 ton communicating Tran HVAC system. The installation team was as exceptional as the first team's installation. Since then Karl has been to my residence multiple times. First to check why the second unit wasn't cooling last summer. He quickly diagnosed that their was an oil leak which he quickly fixed. Everything under warranty, not cost. He's serviced the unit twice last year and just completed the first one this year. Always consistently professional, polite, knowledgeable, respectful and courteous. His attention to detail and explanations are most appreciated. It's no surprise that Karl is one of your top employees who also has tenure at Samm's. To keep someone like Karl tells me that he enjoys his work and who he works for. Thank you for proving great products and backing them up with exceptional service!
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By Alex S. on 05/25/19
The Samm's Team just finished installing a complete 3 ton communicating Trane HVAC system. After doing thorough research on companies that install, service & repair Trane I decided to call Samm's for an appointment to evaluate and quote a new system. I was very im...
(View More)
The Samm's Team just finished installing a complete 3 ton communicating Trane HVAC system. After doing thorough research on companies that install, service & repair Trane I decided to call Samm's for an appointment to evaluate and quote a new system. I was very impressed with Marcus, his knowledge, experience and educational approach. He designed the appropriate systems for my 2 story 2500 sq ft house and did not try to upsell me in any way. Even though they are not the least expensive in the area they proved to be the best. the old saying that you get what you pay for is certainly true here. We decided that based on my needs a XV18 variable speed a/c and and an XC80 2 stage furnace with many additional items that come with system. The installation crew was equally as knowledge and very professional, polite and courteous. They started at 7am and didn't finish till after 8pm. Danny C. & Mario were fantastic to deal with. Israel was terrific and so was Tiffany. Their attention to detail is something you don't see every day. Mario and Danny explained all the work they did, twice. Danny brought me up to the attic, showed me everything that was done and went over why it was done. Mario did the same summarizing all the work and why. Israel took me outside and went over every detail of the new beautiful Trane XV18. Tiffany made sure all the equipment was there on time and kept the work area very clean. She even sent back the first furnace because there was a dent in the unit. I love the Trane thermostat and Nexia app. Great technology. Danny explained it well and easy to follow. I was even able to connect the device to my Amazon Echo (Alexa App) and was able to have Alexa raise the Temp via voice command while they were there in a matter of 2 minutes. Amber was terrific with her follow through & follow up and I beleive Rose got it all started by locking in the appt with Marcus. I never ever write reviews because I just don't have the time but I had to in this case because of this great experience. This is a huge investment but feel confident that Trane is the best and that Samm's will do it the right way. They even pull permits so that the city can inspect their work, that's how confident they are. I will now put in another identical system for the the other side of my house and I'm sure the experience will be the same...Excellent! Kudos to the owner for training their people right and taking care of them. Until next time...
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By April E. on 05/24/19
Thanks, Timothy, for getting the cool air running in my condo before the long holiday weekend! I appreciated the thorough explanations you provided and the polite service.

By Donna S. on 05/22/19
Well trained and thorough employees. Reliable and prompt.
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