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By Michael F. on 12/09/18
Joel F was a very professional and a very knowledgeable technician. He took pride in his job and he was very thorough in the service he provided . Joel did a great job!

By Autumn W. on 12/06/18
I had a great install by Hosner. He was on time for the appointment, attentive and informative.

By Kimbal E. on 12/04/18
(no comment)

By Edith M D. on 12/03/18
The Service Tech, Hosner was very professional and resolved the issue. He tested the system to be sure all was working as designed. Thank you Hosner!

By Candy G. on 12/02/18
The Technician was Sam G. He did a great job was on time and efficient. Also fixed another problem before it became a problem. Awesome job

By D. Charise T. on 12/01/18
Nick B. and apprentice Alex were prompt, curtious, and thorough.

By Sheri M. on 11/30/18
(no comment)

By Robert D K. on 11/30/18
Courteous, professional and accommodating. Joe was helpful with advice for added safety for our home. He is to be commended for his excellent customer service.

By Ross T. on 11/30/18
I bought a house that came with a SafeTouch system already installed. I just had to get it setup for me. The serviceman, Hosner, was very friendly, knowledgeable, and fast. In under an hour, the system was set up with updated equipment and new batteries. We setup t...
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I bought a house that came with a SafeTouch system already installed. I just had to get it setup for me. The serviceman, Hosner, was very friendly, knowledgeable, and fast. In under an hour, the system was set up with updated equipment and new batteries. We setup the app and it is very user-friendly. I feel confident in my home's safety now. Thanks Safetouch
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By Melanie M. on 11/29/18
Sam G. was extremely professional and helpful regarding our Safetouch System

By Helen B. on 11/29/18
I give it a 5 star rating . 5 star

By TOD E. on 11/29/18
Anthony was great. He checked all the sensors and was very efficient and knowledgeable.

By Pam F. on 11/28/18
Hosner was an excellent service technician and wasted no time. He tested completely and answered any and all questions I had. He was friendly, polite and I give him a 10 on a scale of 1-10 for his performance

By Anthony B. on 11/27/18
Zach was knowledgeable and did a commendable job. He is an awesome employee.

By Dustin B. on 11/27/18
Hosner did a great job with the installation of my new security system and was able to answer any questions I had.

By Jul;ie L. on 11/26/18
I love this company. We have been a Safetouch customer for almost 20 years and would never use another company. They are professional and have amazing customer service. I had to have a technician out today due to lightning messing up my system and Sam G was prompt...
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I love this company. We have been a Safetouch customer for almost 20 years and would never use another company. They are professional and have amazing customer service. I had to have a technician out today due to lightning messing up my system and Sam G was prompt, courteous, and very thorough in making the repairs and being sure there were no other issues.,
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By Thomas M. on 11/26/18
Joel came to install two security cameras and fix our doorbell camera. He went above and beyond, working in the rain and climbing through the attic to get the cameras where we wanted them. He even helped me get them connected to our home wired in hub so that we c...
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Joel came to install two security cameras and fix our doorbell camera. He went above and beyond, working in the rain and climbing through the attic to get the cameras where we wanted them. He even helped me get them connected to our home wired in hub so that we can add more cameras when needed. Nice guy, respected our home, was patient when I screwed up in the app. I think any customer will be happy to have him as the tech who rings the bell.
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By Luke S. on 11/24/18
(no comment)

By Eric J. on 11/23/18
(no comment)

By Peggy B. on 11/21/18
Mr. Hosner was very professional, he was patient with us on explaining the do's and don'ts. Felt very comfortable around him. So happy so far. I recommend Mr. Hosner to service or install anytime. Nice man.
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
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888.723.8682

Select any employee to see all their reviews.

Anthony V
Rating:
202 total reviews!
Joe E
Rating:
190 total reviews!
Hosner V
Rating:
(159 total reviews)
Allen B
Rating:
(92 total reviews)
Nick B
Rating:
(86 total reviews)
Joel F
Rating:
(86 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period SafeTouch Security has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at SafeTouch Security. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Justin J has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
26 total reviews
By Todd E C. on 10/27/18
Justin was extremely professional and courteous, giving us excellent customer service. We upgraded to wireless security and he was very patient as he explained how to add the app to our phones, and gave me a very well done personal training session on the details o...
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Justin was extremely professional and courteous, giving us excellent customer service. We upgraded to wireless security and he was very patient as he explained how to add the app to our phones, and gave me a very well done personal training session on the details of the Safe Touch home page. Now ready to move on with further installation of cameras. I recommend Safe Touch to anyone considering security for their home (or business).
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By Melinda P. on 10/19/18
My SafeTouch service technician Justin J. was so pleasant to deal with. He completely reversed the negative feelings I'd had about SafeTouch after a bad experience with the Call Center supervisor. After he began servicing my alarm system, I ended up upgrading my ...
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My SafeTouch service technician Justin J. was so pleasant to deal with. He completely reversed the negative feelings I'd had about SafeTouch after a bad experience with the Call Center supervisor. After he began servicing my alarm system, I ended up upgrading my system because he persevered in simply finding out the associated costs for me when the call center supervisor would not and nor did she successfully get me contacted by an upgrade agent. Justin deserves a commission for the up-sell on my account. He's an excellent ambassador for SafeTouch.
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By tj c. on 10/02/18
Justin J responded to my house to replace a battery. He arrived early, did the service, and then checked to assure there were no other issues. He replaced another powere surge issue, checked my partitions and corrected a problem that was long standing and reported ...
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Justin J responded to my house to replace a battery. He arrived early, did the service, and then checked to assure there were no other issues. He replaced another powere surge issue, checked my partitions and corrected a problem that was long standing and reported MULTIPLE TIMES. The Guy should be a Field Training Officer or Supervisor, because he could teach others how its supposed to be done, from customer experience to problem solving. He did it in a timely manner and left nothing to question. 5 stars
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By Frank P. on 06/20/18
Jarrod .A gave excellent service

By lula f. on 04/06/18
excellent service

By Sheri C. on 04/05/18
Justin Jones was the best tech ever. He was very professional, patient, and friendly. He is awesome!!

By vera j. on 02/15/18
Justin repaired the issues I had with my equipment in a very professional and personable manner. He is definitely an asset to Safetouch and all of your customers. Thank you Justin for your service at my home, but more importantly, thank you for your service to our country!

By Carolin C. on 01/09/18
I've been with Safe Touch for over 10 years. I've had more alarms go off than what I would like but the response time has always been outstanding. My tech today was ****** *. He was prompt, pleasant and kept his work area clean. As a single woman it is often strang...
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I've been with Safe Touch for over 10 years. I've had more alarms go off than what I would like but the response time has always been outstanding. My tech today was ****** *. He was prompt, pleasant and kept his work area clean. As a single woman it is often strange to allow someone into your home. I know that if I ever need a tech to come back out to my house I will ask for him by name. I instantly felt comfortable with ****** and would highly recommend others to ask for him by name.
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By Ronald C. on 01/03/18
Justin (the technician) was knowledgeable, competent and extremely professional. My wife and I consider this technician to be a valuable asset to your company. Safetouch should do all they can to keep and recruit individuals of the aforementioned caliber. Hiring su...
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Justin (the technician) was knowledgeable, competent and extremely professional. My wife and I consider this technician to be a valuable asset to your company. Safetouch should do all they can to keep and recruit individuals of the aforementioned caliber. Hiring such technicians with similar attributes would make it difficult for other companies to compete against such service.
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By ABDULRAHMAN M. on 12/11/17
JAMES

By Harry and Judy E. on 12/05/17
Always a pleasure dealing with Justin.

By Lorenzo E. on 11/13/17
(no comment)

By Aric A. on 11/10/17
(no comment)

By John F. on 11/09/17
My appointment was scheduled between 10-2 on 11/7/2017. Justin J. showed up well groomed and courteous. He informed me as to which fire alarm is monitored by them. He also replaced the batteries and showed me how to reset it. He was very professional and explained ...
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My appointment was scheduled between 10-2 on 11/7/2017. Justin J. showed up well groomed and courteous. He informed me as to which fire alarm is monitored by them. He also replaced the batteries and showed me how to reset it. He was very professional and explained how the system works. He made my day. He's a great team member.
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By Mary B. on 11/08/17
Thank you ****** for a job well done. He even made friends with my doggie and made her feel comfortable with him being in our house. Thank you ****** for fixing our problems (sorry you had to go in the attic.) ***** says hi and come back any time!

By Mary F. on 11/06/17
Justin was on time and replaced all my batteries. I have been with Safe Touch for 5 years and love the quality service I receive

By Susan P. M. on 11/03/17
I would like to commend Justin J. with SafeTouch Security for his excellent service. He corrected a problem with our security system in a quick and effective manner. He also answered several questions and provided me with a sheet to help with other possible problem...
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I would like to commend Justin J. with SafeTouch Security for his excellent service. He corrected a problem with our security system in a quick and effective manner. He also answered several questions and provided me with a sheet to help with other possible problems in the future. I was very impressed with his professionalism and demeanor. He is an asset to your company.
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By John O. on 11/03/17
Justin J. Arrived on time and completed the required service promptly and professionally

By jacksonida20 on 11/01/17
fantastic employee of Safe Touch named Justin J. He was fantastic. Very pleasant and professional - an asset to the company.

By Melinda C. on 10/31/17
(no comment)
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