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SafeTouch Security | 9600 Sunbeam Center Dr. | Jacksonville, FL 32257

* Total number of reviews and star-ratings are based on data collected during the time period SafeTouch Security has been using the ReviewBuzz system and may not directly match the data found on each public review site.

By Jodi F. on 11/05/18

I had a very pleasant experience. The technician was on time and very polite and friendly. He said it was going to take about 3 hours for the set up but he was done in two. He explained everything well and I was pleased with the service from beginning to end.

By Kristi B. on 11/05/18

John B. was awesome! He worked quickly and showed me how easy the system is to use. We would recommend this company to anyone.

By EMERY L. on 11/03/18

Zach was very professional and knowledgeable about the security systems. He took time to explain what services he was performing, answered any questions I had and also took the time to show me how to access the new features through the Safetouch app before he left.

By helga h. on 11/02/18

I do appreciate the patience you had with me showing me how security system works thank you Helga hamilton

By Alex Z. on 10/31/18

Quick, efficient and professional.

By April T. on 10/30/18

Hosner was very polite and informative. Also he took time to guide me through my new security system

By john j. on 10/29/18

Very nice helpful and gave good advice.5 stars

By MitchellBiskup on 10/29/18

(no comment)

By Ron L. on 10/29/18

Nick B. found the issue with our system quickly and replaced the bad part. He was very helpful as he showed me how to change the time on the system.(I was having trouble with the instructions previously provided).

By Glen D. on 10/29/18

Safetouch tech Hosner did a superb job. Very patient and thorough, taking the time to explain the system in detail. He arrived early and took care of everything.

By Vivian J. on 10/27/18

Mark G is an excellent Safetouch technician he know what needed to be done and he came in and took care of that . Thank you MarkG.

By Todd E C. on 10/27/18

Justin was extremely professional and courteous, giving us excellent customer service. We upgraded to wireless security and he was very patient as he explained how to add the app to our phones, and gave me a very well done personal training session on the details of the Safe Touch home page. Now ready to move on with further installation of cameras. I recommend Safe Touch to anyone considering security for their home (or business).
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By Charles J. on 10/26/18

We had our new system installed today and couldn't be happier !!!!! Hosner is a total professional !!!! Our appt. was late on a Friday afternoon and Hosner was very pleasant, knowledgeable, and very helpful at a time when most folks were probably already home enjoying their weekend. He thoroughly explained and demonstrated every part and feature of our new system; and after completing the install, he did not leave until every one of our questions were answered ( and we had a ton of them ). We have used SafeTouch for just over 10 years now and would highly recommend them to any and everyone for their security needs, and have Hosner do your install !!!!!!!!!!
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By thomas d. on 10/26/18

Excellent response time and excellent service. Turned out to be not a major problem but Nick and Alex were great

By Babs W. on 10/26/18

Joel ** Was timely, professional, neat and thorough. Explained my system and any changes he had to make. Thank you Joel for all your help. ????????????

By Sheila M. on 10/25/18

(no comment)

By Luis P. on 10/25/18

Joel was early and very knowledgeable with the system, quickly indentified the problem and my system was up in running in minimal time. Good job Joel... Bravo Zulu !

By Diane T. on 10/25/18

Anthony arrived on time and did his job as he should. He knew what to do. He was very personable and helpful.Had a good sense of humor.Well done Anthony!!

By john v. on 10/25/18

very knowledgeable and efficient. arrived early and comepleted the worked in a timely manner. highly recommended.

By Ron F. on 10/24/18

Arrived very early in the time slot. Very professional and thorough. Checked complete system and replaced all batteries so I wouldn't have to call them back out. Great job!

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1. Choose a Service Pro

Allen B.
Anthony V.
Brian S.
Hosner V.
Joe E.
Joel F.
John B.
Justin J.
Kiel L.
Leonardo N.
Matt D.
Nick B.
Odey M.
Safetouch S.
Sam G.
Steve H.
Zach S.

Customer service is always a top priority at SafeTouch Security. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.

Select any employee to see all their reviews.

1. Choose a Service Pro

Allen B.

Anthony V.

Brian S.

Hosner V.

Joe E.

Joel F.

John B.

Justin J.

Kiel L.

Leonardo N.

Matt D.

Nick B.

Odey M.

Safetouch S.

Sam G.

Steve H.

Zach S.

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