Called Jeff today because the AC was not working. It was 76 degrees and climbing. He answered with my first attempt in the morning. He said he'd try to get out today but would call back to confirm within the hour. He called back as promised, said he'd be here between 3 and 4 and was here at 3:30. Identified a bad capacitor, replaced it and all is good. Wish other home service providers and contractors were as easy and reliable!
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Jeff at SABRS responded to an emergency service call at my house at 8am on July 4th. I was so impressed with his professionalism and knowledge. He fixed the problem within minutes and gave us unsolicited tips on how to improve the function of our system, all of which I am implementing on my own. This company puts customer service above all else and I am thrilled to recommend Jeff and SABRS.
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I have never been happier with a HVAC Service Company. SABRS is the epitome of service, professionalism, courtesy and care. We had the pleasure of meeting both Jeff and Kevin on separate days. Each one made us feel comfortable and went out of their way to explain the problem and how they were going to take care of it. No pressure selling at all. Answered all our questions, listened to our concerns and when they left we knew we were fully taken care of. Have already recommended SABRS on social media groups and to a few neighbors.
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Our AC unit decided to just stop working on one of the hottest days so far. Called SABRS and was greeted with a very kind and concerned young man. Jeff was at my home within a few hours and worked to solve the problem. He was informative and didn't mind me asking questions. A temporary fix was done and he fully explained what the problem was. I called for the suggested follow-up appointment and within 3 days the permanent fix was done by Kevin. Both gentlemen were early, professional and a pleasure to do business with. I have since recommended SABRS through online groups and a few neighbors. Oh the most important part is they don't overcharge. Five Stars to this company.
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Jeff Gross gave me a phone call that morning and was here on time. He arrived with my kit to service my HVac system. Jeff kept me posted on my system and his findings. He followed Covid prevention and was Informative and professional. He went outside to check my system outside as well. Also educated me on a few features my system does. Very happy with the service and the company Jeff represents. Happy my family choose SABRS for our home comfort. Thank you so much Jeff. Truly an asset to your organization. Respectfully Carol Grey.
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