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By John on 08/06/20
Dishonest, high rates, rude. Basically criminals. Rubino ripped me off to the tune of $1465 and the last tech they sent here agreed with me. Charged me over $650 each for 2 visits where they were chasing the wrong problem. The last tech who came here (of at...
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Dishonest, high rates, rude. Basically criminals. Rubino ripped me off to the tune of $1465 and the last tech they sent here agreed with me. Charged me over $650 each for 2 visits where they were chasing the wrong problem. The last tech who came here (of at least 3 or 4 techs) cleaned a part for $100 and THAT fixed the problem. That tech admitted to me that they've been chasing the wrong issue this entire time. None of the previous techs had even looked at that part. This did not phase Mike Rubino when I explained it to him (and I did give him three very polite tries to make this right all throughout this weeks-long process). Everybody was very nice to deal with until the end when Mike Rubino heard that I've called my lawyer. That is when he showed his true colors (as I was starting to suspect from some things I've heard about the company after I was already mixed up with them) and ended up, well let's just say he suddenly became not so nice and actually hung up on me. The guy tried telling me how he didn't charge me for one of the follow up 10 minute service calls, but didn't address the fact that he was still charging me for the 2 bills that were over $650 where they didn't fix a single thing. That part was pretty eye opening regarding who I was dealing with and how dishonest they really turned out to be. Also, that follow up service call wouldn't have been necessary if they'd actually fixed the problem in one of the first 2 extremely expensive service calls. I had to deal with a flooded hallway, summer days with no AC, and excessive bills for techs coming out and not fixing the problem (and now one extremely unprofessional Rubino). Remember this review when you're calling around for HVAC people and just choose a different company who doesn't charge such high rates, knows that they're doing, and possibly has someone heading the whole operation who doesn't hang up on you like a bratty child when he hears that you're not happily going along with him ripping you off to the tune of almost $1500. This area has many HVAC companies. Call any one of them besides Rubino.
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By John on 08/06/20
Kudzu site doesn't work.

By Mark C. on 03/18/20
Joseph P was on time & very professional. He explained everything that he did and also gave recommendations on other potential issues that he saw (i.e. pump was dirty and needed cleaning, which he did). I would recommend both Rubino and Joseph P. To anyone needing ...
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Joseph P was on time & very professional. He explained everything that he did and also gave recommendations on other potential issues that he saw (i.e. pump was dirty and needed cleaning, which he did). I would recommend both Rubino and Joseph P. To anyone needing heating or air conditioning service
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By Mark W. on 03/22/19
OK, 5 Star Review.

By MICHAEL T. on 03/20/19
Posted on Yelp, as i don't have a google or fb account

By Edward & Claudia D. on 03/18/19
(no comment)

By Susan & John W. on 03/16/19
Thank you for your excellent service

By Scott & Cheryl O. on 03/14/19
Nate M. Was our technician on 3/13/19. As always, he was on time which is a plus. Nate was very friendly & cheerful and had a Thorough knowledge of what he had to do, Which he did expeditiously. Been a customer of Rubino for 17 years and have Always gotten wonderfu...
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Nate M. Was our technician on 3/13/19. As always, he was on time which is a plus. Nate was very friendly & cheerful and had a Thorough knowledge of what he had to do, Which he did expeditiously. Been a customer of Rubino for 17 years and have Always gotten wonderful service from them. I highly recommend them. Like
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By JOSEPHINE M. on 03/09/19
I Was not impressed they came in diden't do anything all they did was oil the motor an charged me 164 dollars .I thought they were going to service it,clean it out for that price.but the noise is still there, an i was not happy. I don't think i will call them agai...
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I Was not impressed they came in diden't do anything all they did was oil the motor an charged me 164 dollars .I thought they were going to service it,clean it out for that price.but the noise is still there, an i was not happy. I don't think i will call them again,although my son had u guys an he was happy .thats why i called u guys.
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By MARTIN F. on 03/08/19
The team at Rubino was great Joe our sales guy, the office and the techs all first class people. I would recommend them for all the residential needs. They are quick, thorough and fair . ******Update****** shout out to our service guy Jake! He does a great time ...
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The team at Rubino was great Joe our sales guy, the office and the techs all first class people. I would recommend them for all the residential needs. They are quick, thorough and fair . ******Update****** shout out to our service guy Jake! He does a great time Everytime. Thankful for the team at Rubino***** March 7, 201
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By JANIS P. on 03/07/19
Very helpful & professional

By Charles R. on 03/06/19
very knowledgeable. nice. efficient.

By Robert D. on 03/01/19
Graet Service and Follow up

By Timothy & Anne M. on 03/01/19
Tim was knowledge and able to answer my questions. He was polished and professional. I would absolutely recommend Rubino Service Company. Best service we received in a very long time. Thank you

By Dawn R. on 02/24/19
Everyone at Rabino has impressed me with the level of high quality service.

By DARRELL H. on 02/21/19
Did an excellent job. Would recommend.

By ROSE & BOB K. on 02/14/19
Jake was ahead of time. He was very polite, explained what the issue was. He seemed extremely knowledgeable. I would welcome him into our home if the need should arise.

By JOYCE M. on 02/13/19
I have been extremely satisfied with the service from Rubino Service Company. I have used them three times in the last 2 months. The scheduler makes every effort to work with your schedule and get there as soon as possible. Nate was great. I h

By Samuel & Hillary R. on 02/08/19
Thanks Nate!! You were great!!!

By Michael D. on 02/07/19
I have used Rubino for 30 years. I highly recommend their company.
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Select any employee to see all their reviews.

Jake B
Rating:
160 total reviews!
Frank J
Rating:
87 total reviews!
Elizabeth L
Customer Service Rep.
10 Years
Rating:
(2 total reviews)
Tim K
Rating:
(56 total reviews)
Nate M
Rating:
(34 total reviews)
Joe P
16 Years
Rating:
(5 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Rubino Service Company has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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