

CALL TO SCHEDULE
248-542-9353
248-542-9353
Terrible experience with misinformation and miscommunication directly from the owner, Scott, when he came out to do our estimate. They showed up to our house unannounced stating that they were there to do service. Turned out that the office staff never contacted us...
(View More)
(View More)
Terrible experience with misinformation and miscommunication directly from the owner, Scott, when he came out to do our estimate. They showed up to our house unannounced stating that they were there to do service. Turned out that the office staff never contacted us to confirm nor set up a service day.
Techs were great, but business practices were very disorganized and created many issues for us working from home as the owner provided extremely inaccurate info on how long we'd be without power upon getting a generator installed.
Go elsewhere and support a smaller business with better practices and more organization.
Let me be clear in stating that the techs were great and this was not at all their fault.
(View Less)
(View Less)
My problem was no floor heat in my bathroom. After spending $1100 I still do not have any floor heat. I have heated up my house over several hours as the workman said it could take awhile. It never did! I was told it may take more to fix the problem and I would be ...
(View More)
(View More)
My problem was no floor heat in my bathroom. After spending $1100 I still do not have any floor heat. I have heated up my house over several hours as the workman said it could take awhile. It never did! I was told it may take more to fix the problem and I would be charged more when they came out. Why? I think $1100 is more than enough to fix the problem. They need to come and take care of this.
(View Less)
(View Less)
Royal Oak Heating and Cooling is the best of the best in its fields. I have suffered through many of its competitors over twenty years and, thankfully, discovered ROHC several years ago. They have never, ever, failed to respond quickly and perform excellently. Thei...
(View More)
(View More)
Royal Oak Heating and Cooling is the best of the best in its fields. I have suffered through many of its competitors over twenty years and, thankfully, discovered ROHC several years ago. They have never, ever, failed to respond quickly and perform excellently. Their technicians are polite, respectful and extremely well trained. Today, Jim arrived early, to my extreme delight, since our AC broke over the hot weekend. He identified the problem, completed the repair quickly and at an incredibly low price. In addition, he inquired as to whether we had any other problems and inspected the furnace filters free of charge. He, too, was polite and pleasant, and obviously good at his trade. Thank you, Royal Oak Heating and Cooling. P.S. I was pleased to note that ROHC now offers electrical service, of which I am sure to take advantage.
(View Less)
(View Less)
Jacob was both knowledgeable and
professional while servicing both the
furnace and air conditioner. He provided thorough information regarding his findings. Followed all protocols specific to covid which is appreciated! I would definitely recommend him to family and friends.
A/C was not cooling all of the sudden on a hot day. Called and got someone on the phone right away who got a repairman out that same day. He called ahead , was curtious and prompt, had the part to fix the problem and we were back in business. Couldn't have asked for better!!!!
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.


CALL TO SCHEDULE
248-542-9353
248-542-9353
Select any
to see all their reviews.
* Total number of reviews and star-ratings are based on
data collected during the time period Royal Oak Heating & Cooling has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
1. Choose a
-
Bill M.
-
Jacob M.
-
Jim G.
-
Paul V.
-
Rich B.
-
Riley B.
-
Royal Oak Heating Cooling Team .
-
Russell F.
-
Steven F.
-
Walt P.


CALL TO SCHEDULE
248-542-9353
248-542-9353

Customer service is always a top priority at Royal Oak Heating & Cooling. Our BBB Membership B- rating is like a badge of honor as we continuously strive to provide the best experience for our clients.
See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.


CALL TO SCHEDULE
248-542-9353
248-542-9353

Steven F
has a 5-Star rating and leads the company in total reviews,
making this pro a ReviewBuzz Rockstar!





53 total reviews
I like staying physically active! In my spare time I enjoy CrossFit, rock climbing and golfing. This year I am looking forward to my first rock climbing expedition in Kentucky. Summer is my favorite time of the year to be out and active with friends.
Steven was polite and professional. He worked quickly with skill, and we are thrilled with our air conditioning.
Thank-you to Steve and the whole team. I have respiratory problems, and they came to charge the new system at the first opportunity. I am very happy we...
(View More)
(View More)
Steven was polite and professional. He worked quickly with skill, and we are thrilled with our air conditioning.
Thank-you to Steve and the whole team. I have respiratory problems, and they came to charge the new system at the first opportunity. I am very happy we chose Royal Oak Heating and Cooling.
(View Less)
(View Less)
Came over on the day I called and replaced my old, leaking water heater. Work was carefully done and explained in detail. Steve and his assistant (I think his name was Paul) left the work site spotless. First replacement in 18 years, so time will tell if the qualit...
(View More)
(View More)
Came over on the day I called and replaced my old, leaking water heater. Work was carefully done and explained in detail. Steve and his assistant (I think his name was Paul) left the work site spotless. First replacement in 18 years, so time will tell if the quality of the HWT is good, but couldn't be more pleased with the service.
(View Less)
(View Less)
Royal Oak Heating & Cooling far exceeded our expectations from our initial emergency phone call (no heat in our office) to the completed job. They got someone out the same day within two hours of our call. Luckily for us it was a quick fix -15 minutes. What impr...
(View More)
(View More)
Royal Oak Heating & Cooling far exceeded our expectations from our initial emergency phone call (no heat in our office) to the completed job. They got someone out the same day within two hours of our call. Luckily for us it was a quick fix -15 minutes. What impressed us most is that they could have been in the furnace room for an hour and we'd have been none the wiser. This showed their honesty and integrity! We will be using them in the future for all of our HVAC needs.
(View Less)
(View Less)
The furnace at our office went out on a Sunday. I called first thing Monday morning and they were able to send someone out within a couple of hours. They showed up when they said they would, he cleaned a part and got it up and running in 15 minutes. Our technician ...
(View More)
(View More)
The furnace at our office went out on a Sunday. I called first thing Monday morning and they were able to send someone out within a couple of hours. They showed up when they said they would, he cleaned a part and got it up and running in 15 minutes. Our technician was friendly and efficient and we are now warm and cozy. Thank you for servicing us so quickly!
(View Less)
(View Less)
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.