After careful consideration we made the decision to replace our furnace. Scott and Russell did an amazing job of installing. They arrived on time and cleaned up after they left. There work was top notched and they were very polite and professional. The company also did all the paper work of registering the warranty and processing the rebates. This is a very good company to deal with.
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Jake did a great job of fixing our furnace issue on a very cold evening. He was quick to get to our house and quick to diagnose and solve the problem. As a bonus, he didn't make fun of me for causing the problem in the first place. I appreciate the professional service we always get from the Royal Oak Heating and Cooling team!
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James Gore showed up promptly and analyzed and solved the electrical problem that we were experiencing with the blower motor on our furnace within fifteen minutes. He had our furnace back up and running like new in no time at all. We are more than pleased with the service rendered and will call on Royal Oak Heating and Cooling for all our future heating and cooling needs.
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Not impress! The diagnostic fee only include the technician to come to your house, anything else above 15 mins will charge you extra, also there is a big fee for talking to your insurance company! so at the end I spend more than double than i was expecting for a filter issue diagnostic, just be aware. Besides, they did show up on time and diagnostic it correctly, i couldn't say they fix it because it appears that I just have to use other kind of filters.
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I have been dealing with Royal Oak Heating and Cooling almost 40 years. Technicians have always shown up within the time frame specified. They get right to work and know what they are doing. They are friendly and care about doing the job right. First time I needed boiler checked I called Royal Oak Heating and Cooling the work was satisfactory and they are the only ones I call and have ever called.
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