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By Ellen U. on 02/27/19
Brett Durbin was extremely courteous, able to explain the issues to me in layman's terms, able to offer a variety of solutions, and to set up a follow-up appointment to finalize repair on my furnace. His service today was highly professional, thorough, and VERY muc...
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Brett Durbin was extremely courteous, able to explain the issues to me in layman's terms, able to offer a variety of solutions, and to set up a follow-up appointment to finalize repair on my furnace. His service today was highly professional, thorough, and VERY much appreciated....because of course the furnace conked out during our coldest, snowiest days of winter. We'd been without heat for over 24 hours. Brett got the furnace working and now we are happy and toasty! This was my first experience with Roth and it was outstanding. I'd absolutely recommend this company and this service technician!
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By Mary "Sue" O. on 02/27/19
Stan S serviced my aging water heater yesterday. He was kind, courteous and very knowledgeable. Roth Heating & Cooling are great to work with.

By Mary "Sue" O. on 02/25/19
Time for my semi-annual furnace service. Austin B was the technician. Austin was very courteous, took time to explain what he was going to do and then explained what he found. He answered all my questions and was extremely helpful. Thank you!

By Curtis S. on 02/24/19
Always receive great service from Roth Heating and Cooling for our Furnace and Air Conditioner. Fast response and service on a Saturday so we did not have to miss work. Tommy H. provides excellent professional service and did a great job. I highly recommend.

By Mark C. on 02/24/19
Very polite. Very thorough. Promised to follow up a few days to see if humidifier is operating as it should. Great Service!

By Robert m G. on 02/21/19
We just had the latest bi-annual checkup and cleaning of our heat pump system by Aaron K. of Roth Heating & Cooling. They are one of the most professional and experienced companies I have ever dealt with. They are always on time, always do what they say then will...
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We just had the latest bi-annual checkup and cleaning of our heat pump system by Aaron K. of Roth Heating & Cooling. They are one of the most professional and experienced companies I have ever dealt with. They are always on time, always do what they say then will and my current heat pump has had absolutely no problems in the 10 years since Roth installed it and has been servicing it. When it eventually needed replacement it will be Roth that does it. A few years have passed since the above review was written and our heat pump needed to be replaced. My wife noticed the heat pump was not acting normal. Rick B. the Service technician came out promptly and diagnosed the problem and didn't just tell us, but actually showed us exactly what was wrong. We needed a new heat pump. Garth H, sales, was at our place within a few hours and came up with a number of options, including at least four different manufacturers brands of heat pumps. We discussed our needs, options and my wife and I settled on a Lennox unit. Our previous heat pump was also a Lennox. Mitch B, Lead Installer, and another installer put in the new heat pump exactly on the schedule they had given us. From the time we called Roth to the time our new heat pump was completely set up and running was just 3 business days. And we never were without heat during this coldest time of the winter. You can't beat that type of service. We will be Roth a customer for a long, long time.
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By Robert G. on 02/20/19
We just had the latest bi-annual checkup and cleaning of our heat pump system by Aaron K. of Roth Heating & Cooling. They are one of the most professional and experienced companies I have ever dealt with. They are always on time, always do what they say then will...
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We just had the latest bi-annual checkup and cleaning of our heat pump system by Aaron K. of Roth Heating & Cooling. They are one of the most professional and experienced companies I have ever dealt with. They are always on time, always do what they say then will and my current heat pump has had absolutely no problems in the 10 years since Roth installed it and has been servicing it. When it eventually needed replacement it will be Roth that does it. A few years have passed since the above review was written and our heat pump needed to be replaced. My wife noticed the heat pump was not acting normal. Rick B. the Service technician came out promptly and diagnosed the problem and didn't just tell us, but actually showed us exactly what was wrong. We needed a new heat pump. Garth H, sales, was at our place within a few hours and came up with a number of options, including at least four different manufacturers brands of heat pumps. We discussed our needs, options and my wife and I settled on a Lennox unit. Our previous heat pump was also a Lennox. Mitch B, Lead Installer, and another installer put in the new heat pump exactly on the schedule they had given us. From the time we called Roth to the time our new heat pump was completely set up and running was just 3 business days. And we never were without heat during this coldest time of the winter. You can't beat that type of service. We will be Roth a customer for a long, long time.
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By Ken O. on 02/20/19
Chris B. and Sean arrived as scheduled at 8:30 on Thursday. We were informed that the furnace was en route from Seattle and would arrive around noon. This was not an issue since they old equipment would first have to be removed. The installation crew brought additi...
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Chris B. and Sean arrived as scheduled at 8:30 on Thursday. We were informed that the furnace was en route from Seattle and would arrive around noon. This was not an issue since they old equipment would first have to be removed. The installation crew brought additional portable space heaters to aid in our comfort until the heater was working. Michael G. brought the furnace just after noon. The furnace was up and running just before 3 pm, so we had heat that night. Chris B, Sean, Michael G, Tim, and Chris A. returned on Friday to complete the installation. They cleaned up, checked out everything, and were gone by 4 pm. We were very pleased with their professionalism and would highly recommend Roth Heating & Cooling.
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By Ken O. on 02/20/19
We had an appointment for an account manager at 1 pm on a Wednesday, and Garth showed up precisely at 1 pm. He examined our equipment thoroughly, made measurements, and provided us with a quote for 4 system configurations, which included installation. He weighed th...
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We had an appointment for an account manager at 1 pm on a Wednesday, and Garth showed up precisely at 1 pm. He examined our equipment thoroughly, made measurements, and provided us with a quote for 4 system configurations, which included installation. He weighed the cost and warranty advantages/disadvantages for each configuration and allowed us to make our own choice. There was no high pressure and we were satisfied with our choice. He was very professional, and he, having been a former installer was very through in providing notes for the installers, so they would have the correct components when they showed up. He also completed the paperwork for the 10% Costco rebate in conjunction with Lennox. He even provided us with some electric space heaters, to assist in staying comfortable until the installation was complete. We were scheduled for installation the next morning. We highly recommend Roth Heating & Cooling.
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By Ken O. on 02/20/19
Our furnace went out on Tuesday afternoon, so I called to get a serve tech out to repair it. Due to the time of year, we were, told that they wouldn’t’ be able to send someone out until the next day. Rick B.showed up bright and early at 8:30 am on Wednesday mor...
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Our furnace went out on Tuesday afternoon, so I called to get a serve tech out to repair it. Due to the time of year, we were, told that they wouldn’t’ be able to send someone out until the next day. Rick B.showed up bright and early at 8:30 am on Wednesday morning and quickly diagnosed our problem. The main furnace blower had failed. He also checked out the rest of our equipment and gave us a fair evaluation that it was all in bad shape. The A/C was freon based so it was terminal. Our equipment was approaching 20 years old, so he recommended replacing it rather than repairing it. He informed us that his service charge would be credited to us if we purchased equipment. He call Roth and ask them to send an account manager to provide an equipment quote. We were told there would be someone here at 1 pm. We were really impressed with the quick responses. We highly recommend Roth Heating & Cooling.
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By John M. on 02/19/19
Dan S. did a terrific job troubleshooting our gas furnace. It was difficult to figure out. Another tech tried but failed. Dan was persistent, got stumped and called tech support for the furnace brand to get help. He showed great humility to recognize when he needed...
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Dan S. did a terrific job troubleshooting our gas furnace. It was difficult to figure out. Another tech tried but failed. Dan was persistent, got stumped and called tech support for the furnace brand to get help. He showed great humility to recognize when he needed help. It paid off and he figured out the problem. I will definitely use Roth again...as long as Dan is my service guy.
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By Karen B. on 02/19/19
This is such a reliable company with a great staff. I’ve been a many-years customer. Mike H was my most recent service tech and a superb example—proficient, efficient, helpful, and courteous.

By Ryan L. on 02/19/19
(no comment)

By Bev B. on 02/19/19
Dan is awesome, Yesterday came out within a 1/2 hour. stayed several hours till he had figured it out. They did not install our furnace.Furnace is 14 years old.Our next furnace will definitely buy from Roth. We have there silver plan which has paid for itself ove...
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Dan is awesome, Yesterday came out within a 1/2 hour. stayed several hours till he had figured it out. They did not install our furnace.Furnace is 14 years old.Our next furnace will definitely buy from Roth. We have there silver plan which has paid for itself over and over again. Always friendly courteous, Reliable. Explain everything. 5 stars for Dan.
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By Dale M. on 02/16/19
Brandan H. came out to fix a furnace problem with our dual zone. He is very courteous, knowledgeable and professional. He was very detailed in his assessment of the problem and managed to find a problem with the thermostat and fix it. I am very pleased with the ser...
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Brandan H. came out to fix a furnace problem with our dual zone. He is very courteous, knowledgeable and professional. He was very detailed in his assessment of the problem and managed to find a problem with the thermostat and fix it. I am very pleased with the service and would recommend Brandan and Roth to anyone.
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By Alan B. on 02/15/19
Service Pro: Jim M came and performed 6 month maintenance on my furnace. I appreciated his thoroughness (he checked operations, voltages, etc.). He shared with me his results, their significance and meaning, and what I needed to do, if anything, to improve them. H...
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Service Pro: Jim M came and performed 6 month maintenance on my furnace. I appreciated his thoroughness (he checked operations, voltages, etc.). He shared with me his results, their significance and meaning, and what I needed to do, if anything, to improve them. He recommended some safety enhancements (CO monitor) that I could get on my own. Regarding the company (Roth Heating and Cooling), I appreciate that they contacted me on the 6 month maintenance anniversary, so that I didn't forget to have this (paid for) service performed.
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By Gary E. on 02/15/19
Jim M. of Roth Heating arrived on time, and completed our Bronze member winter service on our furnace and heat pump. As always, the technicians at Roth are professional, courteous, and thorough. Our Bronze Care package gives us the comfort of knowing our heating an...
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Jim M. of Roth Heating arrived on time, and completed our Bronze member winter service on our furnace and heat pump. As always, the technicians at Roth are professional, courteous, and thorough. Our Bronze Care package gives us the comfort of knowing our heating and air conditioning system is always running efficiently.
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By Randy L. on 02/14/19
Brett D. came out to repair our gas furnace, which was erratically not heating when the thermostat was low. He quickly and professionally assessed the problem (a wasp partially blocking the exhaust, of all things), and corrected the situation. Brett was excellent to work with.

By Barbara Alden C. on 02/14/19
Jared J. did a great job yesterday- he was very thorough- changed the filter, flushed the condensation drain and p-trap and vacuumed the furnace. No repairs were needed , bur, he did add a surge protector to the heat pump to keep it from burning out if a power surg...
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Jared J. did a great job yesterday- he was very thorough- changed the filter, flushed the condensation drain and p-trap and vacuumed the furnace. No repairs were needed , bur, he did add a surge protector to the heat pump to keep it from burning out if a power surge hits. Excellent service!! Thank you!!!!
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By Sandra G. on 02/13/19
This member of your company was friendly, seemed pretty intelligent and left a very good impression of your company
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Damien C.
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Jim M.
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Matthew L.
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