Called with sump pump not working. Andrew was at our house within about 1 hour - had already picked up pump, ready to work. Was a state of crisis for us, he was very professional. Job done quickly, efficiently. Great guy, great firm! Would highly recommend Romaniuk and Andrew. Thank you.
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Very impressed by the whole team at Romaniuk, Very professional from the girls in the office to Chris who was very knowledgeable. He helped us choose the products that would best meet our needs and answered all our question, easing all of our concerns. Mark and Mike were our installers who were on time, polite, and neat also answering our questions all the while working diligently at getting the install of new furnace and HWT completed. They were missing a part for our old humidifier ( which they hooked up again for us) said someone would be back the next day to finish and they sent Emmanuel who was also great, taking time to explain how it worked , how to clean and how to recognize when it was time to change out the filter. Romaniak did more than other company quotes all at a better price.
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Our 30 year old furnace gave up the ghost last night and left us well cooled this morning (-17C outdoors). Within two hours a very personable and professional repairman (Matt Oatway) came through my door. He quickly diagnosed the problem and put a great effort into tracking down a replacement for my long "out of production" gas valve. Matt seemed to genuinely enjoy his work and did a quick, clean job. I would recommend this company without any hesitation. We've know for a while that we need a new furnace and am confident we'll receive equally good service on the install when the warm weather arrives. Great service and pricing the way I remember it from years ago. Thank-you!
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Matt was very prompt at 8 a.m. I'm used to being on the late end of time frames so I was barely out of bed!!! Love that you give text messages with reminders and updates. His arrival time was texted exactly as what occured. Matt was knowledgeable, replaced my sink plug and cleaned up. Very grateful that Romaniuk is doing plumbing now as well!
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It was a pleasure to deal with this company. They are excellent at explaining the problem and the solution. They were very thorough and took time to diagnose the problem by a very good process of elimination until a solution was found. This is the second time that we have dealt with Romaniuk Heating and both technicians Ryan Romaniuk and Emmanuel Lokonga are top drawer in knowledge and expertise. Highly recommend this company.
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I received excellent service from Chris when I called him in a panic regarding my furnace. He assured me I would not be left out in the cold. My installers Ryan and Matt were on time, got the new furnace installed and left my basement spotless. They were also very nice and I enjoyed having them at my home.
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