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By Juan Pablo V. on 07/20/18
I have been a customer of Rock Heating and Air since 2003. They are a wonderful company with outstanding customer service! The technicians are well trained and are very cordial, wear clean uniforms, and polite. I recently had a routine maintenace service call for i...
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I have been a customer of Rock Heating and Air since 2003. They are a wonderful company with outstanding customer service! The technicians are well trained and are very cordial, wear clean uniforms, and polite. I recently had a routine maintenace service call for inspecton of my A/C unit. Austin S was the technician that arrived for service call. He is an amazing technician! Very knowledgeable and professional. He was on time, very respectful, patient and ansewered my questions. He made reccomendations to keep my unit running. I recommend this company for your heating and air needs. You will not be dissapionted!
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By John K. on 06/08/18
The technicians from Rock Heating & Air Conditioning arrived promptly at 8 am today and spent the entire day removing an old furnace and air conditioning unit, replacing them with new units. As many as four people at a time worked on the project in order to complet...
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The technicians from Rock Heating & Air Conditioning arrived promptly at 8 am today and spent the entire day removing an old furnace and air conditioning unit, replacing them with new units. As many as four people at a time worked on the project in order to complete it by 6:00 pm . Tech Tom was personable and along with tech Selvin completed the installation by the end of a very long day. Owner Chris and their electrician also did major portions of this very large job so that it could be completed in one day. Great job, everyone! Tom also advised of additional equipment that we would need to install in order to meet code requirements.
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By Devin on 06/02/18
Great company and personnel! Austin did a fantastic job replacing the furnace blower!

By Marcia S. on 05/26/18
Commending Austin S for a job well done and Rock Heating & Air overall. We had a complete new furnace & A/C unit installed in October 2017. All of the technicians who completed the installation were very professional, knowledgeable and courteous. They cleaned up th...
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Commending Austin S for a job well done and Rock Heating & Air overall. We had a complete new furnace & A/C unit installed in October 2017. All of the technicians who completed the installation were very professional, knowledgeable and courteous. They cleaned up the work area after the work was complete. We then received a call just recently when the weather started to warm up to schedule a time to test the A/C unit since it was too cold to do so when it was first installed. Austin S came out about a month ago to do this. Again, he was very courteous, provided the testing, explained things well. We have been very happy with our experience.
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By Richard V. on 05/10/18
These service provided by Rock Heating & AC was excellent. Austin and the office staff were friendly, dependable and responsive. We have been a customer for 4 years and they have always been honest and a company we can count on.

By James H. on 05/05/18
Timely, professional, courteous

By Beth Z. on 04/30/18
Worked with Chris on a problem with my HVAC - from his front office to the actual visit and follow-up - had a great experience.

By Neha S. on 04/28/18
I got a free estimate from Rock Heating and Air Conditioning. Process was quick and easy. Overall a very professional experience.

By Lorna O. on 04/26/18
Rock Heating and Air are amazing. They are polite, knowledgeable, timely and do a wonderful job. I highly recommend their services.

By Katie R. on 04/25/18
(no comment)

By Judy R. on 04/23/18
sorry - couldn't post - nice and professional, as always!

By Barb G. on 04/23/18
Excellent service from Wayne and Jeremy. Provided first rate consultation with me on the items I would need to replace. I was their number one priority during the entire consultation. The whole experience was outstanding.

By Stan W. on 04/23/18
Wayne was great, fast, knowledgeable and clean.

By Jake Allisa Z. on 04/21/18
Lars was on time, thourough and clearly competent. We love our service tech and Rock Heating and Air!

By Kathy D. on 04/20/18
He hung in there with me... he almost talked me into a new A/C unit but decided to wait until the one I have quits working. Being retired - it's the best I could. I'm surprised at the price of the ones he quoted me!

By Tom Mary Olive L. on 04/20/18
Rock Heating installed a new furnace and air conditioner this week as well as servicing a gas fireplace. I am very pleased with the quality of their work effort and the timeliness of meeting my needs. I highly recommend them to others for similar projects. Their ad...
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Rock Heating installed a new furnace and air conditioner this week as well as servicing a gas fireplace. I am very pleased with the quality of their work effort and the timeliness of meeting my needs. I highly recommend them to others for similar projects. Their administrative personnel were also quick to respond and were knowledgeable and pleasant to work with each time i contacted them.
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By Kathy D. on 04/19/18
Bradley tried to get me into a new A/C unit and I almost went for it but I was shocked at the price of them.... the more I thought about being retired and make sure it wouldn't start a fire or something lol I was going to use it. I was quite shocked to hear how muc...
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Bradley tried to get me into a new A/C unit and I almost went for it but I was shocked at the price of them.... the more I thought about being retired and make sure it wouldn't start a fire or something lol I was going to use it. I was quite shocked to hear how much the new one's cost these days! Bradley hung in there with me in understanding why I'll hang on to the one I have!
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By Michael M. on 04/17/18
I was very pleased with the professional and timely service

By Joe O. on 04/15/18
Austin was professional and did a great job. A service.

By Richard Amy H. on 04/11/18
We can’t say enough good things about Rock Heating & Air. One of our heaters went out and technician Austin came to diagnose the problem, the blower. We already knew we had 20 year old HVAC systems and didn’t want to put more money into them. Austin was wil...
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We can’t say enough good things about Rock Heating & Air. One of our heaters went out and technician Austin came to diagnose the problem, the blower. We already knew we had 20 year old HVAC systems and didn’t want to put more money into them. Austin was willing to fix the problem but also offered an estimate on replacement. With FOUR units in our home it was going to be a big job and huge expense. We had previously received a higher estimate from another “top-rated” company who told us we needed all this duct work done as well. Austin’s attitude was “if your home is heating and cooling well then why spend the extra money.” I do think Rock offered the best value (see below) and their estimate was as reasonable as we could find. We went ahead with the replacement of all four units and are extremely pleased. Austin and his team arrived on time, were efficient, friendly, clean and respectful, and got the estimated 2-day job done in just over a day. We had a few issues come up after the fact (probably user error) and Austin was back over the same day to address our concerns. He was also very patient and thorough going through the units to show me how the new systems work. I also have to say Amy, Heather and Kendall in the office are the nicest people. When we were still in the process of deciding on replacement Amy called and offered to have Austin put in a temporary blower because she felt bad we were out of heat on a cold winter day. The owner also took time to talk to my husband about the estimates in detail. Lastly, I love that when you call to make an appointment you get an email and text confirming the appointment, then the day of you receive a call when the technician is dispatched. I was never sitting around waiting for someone to show up. Thanks Rock Heating & Air! We wish all companies were as honest, reliable, fair and competent.
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(720) 851-7625

Select any employee to see all their reviews.

Austin S
4 Years
Rating:
134 total reviews!
Chris S
28 Years
Rating:
93 total reviews!
Wayne M
15 Years
Rating:
(84 total reviews)
Lars L
1 Year
Rating:
(48 total reviews)
Tom W
Rating:
(22 total reviews)
Bradley G
1 Year
Rating:
(1 total review)

* Total number of reviews and star-ratings are based on data collected during the time period Rock Heating & Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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