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By Mary & Ernest H. on 08/12/17
We have been using R.J. Groner for years with excellent results. John R., the technician who visited us, not only located the problem promptly, lightning strike damaged a PC boad), but he also was able to solder in a jumper to bypass the defective circuit which bro...
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We have been using R.J. Groner for years with excellent results. John R., the technician who visited us, not only located the problem promptly, lightning strike damaged a PC boad), but he also was able to solder in a jumper to bypass the defective circuit which brought our BUDERUS boiler back into operation. We had hot water while waiting for the replacement board, which arrived promptly. John R. is the professional you wish for when your system breaks down and the Groner staff is friendly and competent. Excellent job!
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By Cheryl Y. on 08/10/17
(no comment)

By Barry & Elizabeth W. on 08/08/17
very professional did good job

By Susan T. on 08/08/17
As always, everyone is awesome as usual!!!!!!!!!!!

By Andrew M. on 08/08/17
Your technician was great and he answered all the questions I needed and I will be using your service again

By MARILYN P. on 08/03/17
The young men were polite, worked hard , and cleaned up after the job, and put up with a very annoying dog with lots of patience and love. Professional, hard-working, and compassionate. Excellent attributes. RJ Groner is fortunate to have them as employees.

By JOE K. on 08/01/17
Work was done on time and very professionally. They took the time to explain what they were doing and were receptive to my suggestions. For example, I asked that an outside electrical line be installed in a different location, that was less visible and without any ...
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Work was done on time and very professionally. They took the time to explain what they were doing and were receptive to my suggestions. For example, I asked that an outside electrical line be installed in a different location, that was less visible and without any discussion did what I asked. The operation and maintenance were clearly explained to me. The units were tested and worked flawlessly. The installation was done ahead of schedule and they vacuumed and took away all packing materials. The units are whisper quiet, both inside and outside They work very well. I am a very satisfied customer
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By Robert W. on 07/28/17

By Jim H. on 07/25/17
Chris has installed and service HVAC equipment at both my house and business. He is very professional in his interactions with customers and with the quality of his work.

By DAWN W. on 07/21/17
John was efficient, knowledgeable, & courteous on 7/14/17. Karen was extremely helpful 7/13 in hot,humid conditions, rescheduling the low air conditioning fluid test the tech, on 6/28 said needed to be done, but he could not do it. Temp set to 74 only got to 78 dow...
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John was efficient, knowledgeable, & courteous on 7/14/17. Karen was extremely helpful 7/13 in hot,humid conditions, rescheduling the low air conditioning fluid test the tech, on 6/28 said needed to be done, but he could not do it. Temp set to 74 only got to 78 downstairs in 80 degree weather. When I called to get date of return, she said 2 weeks from when I called, which was 7/14 which I took off of work, but when I got home 7/13 I found a card saying no one was home for scheduled visit. A message to verify time & date of appt. would have been nice. It was 82 degrees upstairs and humid inside on 7/12 & 7/13 so sleeping was difficult. The unit was new 12/28/16 so I was not expecting problems. The warranty covered everything, but after the outside unit had 2" of ice on it in 40 degree weather in Jan. I am wondering if this Amana/Goodman heat pump was a good idea.
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By Tom & Laura D. on 07/21/17
Outstanding thought process that seems to have led John to resolve an almost 2 year intermittent problem that everyone had missed. Nancy, the office manager has always been professional and responsive, as have all of the other office staff and technicians. Plus the...
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Outstanding thought process that seems to have led John to resolve an almost 2 year intermittent problem that everyone had missed. Nancy, the office manager has always been professional and responsive, as have all of the other office staff and technicians. Plus they always cover their shoes and leave our house in immaculate condition.
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By JAMES & JESSICA C. on 07/21/17
RJ Groner as a company was awesome. They kept us updated on times and I knew exactly who was coming. Mike and Danial were professional, nice, friendly, and answered all my questions. They even tolerated our dogs who whined non-stop because they couldn't play with t...
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RJ Groner as a company was awesome. They kept us updated on times and I knew exactly who was coming. Mike and Danial were professional, nice, friendly, and answered all my questions. They even tolerated our dogs who whined non-stop because they couldn't play with them. They installed they system as quickly as was possible and stayed to test it multiple times. I couldn't be happier.
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By WILLIAM S. on 07/19/17
The team was professional in all area's of responsibility. Your company has a great team. I appreciate everything they did. AC working great.

By Stephen L. on 07/19/17

By Laura R. on 07/19/17
On time, respectful, used booties inside, figured out the problem and fixed it and didn't over-charge! Wish every company was like this! I've now called them for my plumbing too. Awesome!

By Trudi B. on 07/17/17
Very professional and friendly staff! I got a reminder call the night before & requested a morning call to confirm arrival time. RJ Groner was happy to accommodate. They were on time and finished earlier than expected! Would definitely recommend them!!!

By TRUDY B. on 07/09/17
Very professional and friendly staff! I got a reminder call the night before & requested a morning call to confirm arrival time. RJ Groner was happy to accommodate. They were on time and finished earlier than expected! Would definitely recommend them!!!

By TRISHA Z. on 06/29/17
Matt was out to repair my outside water faucet. He did a great job and the work he did was very neat! Thank u!!

By Paul P. on 06/29/17
I absolutely could not be more satisfied with the service of R.J Groner. Myra was so helpful in scheduling an appointment to fix our central AC. She is very friendly and understood the situation we were going through with another company we dealt with, which had no...
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I absolutely could not be more satisfied with the service of R.J Groner. Myra was so helpful in scheduling an appointment to fix our central AC. She is very friendly and understood the situation we were going through with another company we dealt with, which had no idea how to fix our problem. John R. Was the tech that came out to our house. He was so knowledgeable and took his time diagnosing and explaining everything to us. We would not hesitate to ever call them for help. Definitely the best company in the Poconos! A
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By ANTHONY S. on 06/29/17
I must say R.J. Groner is NUMBER 1!! They are very clean, respect the customer's home and property. Mike and Danial S. were awesome at there job. They explained everything that was being done. Josh the supervisor explained how the work is being done and showed us a...
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I must say R.J. Groner is NUMBER 1!! They are very clean, respect the customer's home and property. Mike and Danial S. were awesome at there job. They explained everything that was being done. Josh the supervisor explained how the work is being done and showed us a complete floor plan of the ac central system and ductless units. I am a new home owner and was worried about the job and the quality of the units. Once again they out did themselves. Top of the line ac systems at pricing I was impressed about. I give Mike L. & Danial, Josh and Karen FIVE STARS. THANK YOU R.J. GRONER FOR EVERYTHING.
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