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By Brian D. on 05/27/22
Mark called to say he was on the way and the approximate time he would arrive. He was polite, professional and respectful. He provided a honest assessment of my units and a path forward. It was good to share a few stories, people like Mark make you trust their word...
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Mark called to say he was on the way and the approximate time he would arrive. He was polite, professional and respectful. He provided a honest assessment of my units and a path forward. It was good to share a few stories, people like Mark make you trust their word and the company they represent!
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By richard on 04/13/22
First inspection with Right Now Air. Mark E. did a very thorough job, and explained everything he was doing as I followed along. Excellent work!

By Pamela K. on 04/05/22
I've used Right Now Air for over 25 years and have always been happy with them. Joey H. was the technician today & explained very well what he was doing and what was needed.

By Maria S. on 10/09/21
As a longtime customer, I continue to be impressed with the knowledge and customer-oriented service of the technicians. My technician today was Mark E. ; service performed was SuperTuneup. I am most appreciative of Mark's respect for my home on a snowy day. His tec...
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As a longtime customer, I continue to be impressed with the knowledge and customer-oriented service of the technicians. My technician today was Mark E. ; service performed was SuperTuneup. I am most appreciative of Mark's respect for my home on a snowy day. His technical skills are excellent and were performed efficiently. He concluded that a bulb in the electrostatic air cleaner had failed. After consulting the office as to availability of the part - which was in stock - he picked up bulb and returned to replace within 45 minutes. A special effort on his part reflecting the company's philosophy of truly caring for their customers. Thank you Mark E.for a job well done.
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By Michelle M. on 09/20/21
Josh K from Right Now Air was professional and courteous while repairing one of our A/C units. The weather was extremely hot but he did not give up until the motor was replaced and working well. He is an asset to Right Now Air and provides exceptional customer service.

By Stan P. on 09/10/21
I've been with Right Now Air for over 20 years now and they are great. Jose checked my system and provided the status recommendations on future needs.

By Lona B. on 08/19/21
Office staff is friendly and polite. I received a call when Josh was on his way to my house. Josh was friendly and courteous. He fixed the problem and made sure the a/c worked properly before he left. I have been using Right Now Air for a few years and highly recommend them.

By Deborah C. on 07/01/21
I have had nothing but great experiences with Right Now Air....I am a long time customer (18 years) and have always been VERY impressed with their responsiveness. Josh Knowlton is the best!

By Deborah C. on 07/01/21
very responsive and professional...have given them my business for 18 years and they just keep going strong!

By Vicki C. on 06/22/21
Have been doing business with them for 20 years. Always excellent response and excellent work performed!

By Angelo and Frances M. on 06/21/21
Excellent work. Very courteous and helpful.

By David R. on 06/18/21
I couldn't possibly be happier than I am with Right Now Air and Mark their technician. Always courteous and professional. Professional in knowledge and experience. Always honest and upfront. Thrilled to have Right Now Air as my AC/Heating service company and Mark as my technician.

By Stephen B. on 06/12/21
Courteous and efficient service, with the few needed repairs explained carefully and clearly. Jose D. was the most recent of several techs who've come to the house to check our heating and AC. I've never had a reason to think I was being led into unnecessary repair...
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Courteous and efficient service, with the few needed repairs explained carefully and clearly. Jose D. was the most recent of several techs who've come to the house to check our heating and AC. I've never had a reason to think I was being led into unnecessary repairs. And everyone I've dealt with, including those on the other end of the phone, has been exceptionally pleasant. Very satisfied with this company!
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By Dave H. on 06/11/21
Joey Hadley was an excellent technician. He provided me with the answers to many of my questions while he worked on the air conditioner. I enjoyed learning more about my home systems and he educated me very well. He checked every component of our system, we vi...
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Joey Hadley was an excellent technician. He provided me with the answers to many of my questions while he worked on the air conditioner. I enjoyed learning more about my home systems and he educated me very well. He checked every component of our system, we viewed the test results together, he explained readings.
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By Maria S. on 06/08/21
Right Now Air has been our Air Conditioning Contractor for more than 10 years. The company offers efficient, trustworthy service at a good price. Technicians are well trained, as is the dispatch department, capable of answering emergency questions. Today's visit wa...
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Right Now Air has been our Air Conditioning Contractor for more than 10 years. The company offers efficient, trustworthy service at a good price. Technicians are well trained, as is the dispatch department, capable of answering emergency questions. Today's visit was from Josh K., whom I met before. No longer able to change medium in my electrostatic air cleaner, he completed the job quickly, making sure all was once again in perfect operating condition. It was a small job - yet Right Now Air offers this service, all with a big smile. Today I thank Josh as well as Michael who kept me informed all the way. Thank you.
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By Alan B. on 06/03/21
Josh is knowledgeable and efficient. He explained well and patiently any questions we had about our equipment. We have used Right Now Air for many years with full satisfaction and will continue to use them. Thank-you.

By Gina S. on 05/20/21
Joey was great, I felt like he was honest about the repair(s) that I needed. He took the time to explain everything to me and answered all of my questions. I did not feel like he was rushing to get the job done. He is very polite, and patient! Thank you Joey !!

By Cheryl C. on 05/17/21
Right Now Air has been my company for 15 years with maintenance and 1 replacement unit. They have always been Professional, Personal, Cost Aware and always great Technicians. Joey has been my tech for the last few years, very knowledgeable, professional, friendly ...
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Right Now Air has been my company for 15 years with maintenance and 1 replacement unit. They have always been Professional, Personal, Cost Aware and always great Technicians. Joey has been my tech for the last few years, very knowledgeable, professional, friendly and works with management for best cost. A company is only as good as their best techs and Joey along with Ken, Michael are these techs, best. Thank you for being honest, knowledgeable and always very helpful.
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By Maria S. on 01/27/21
Mark E. was my considerate, efficient service technician on Tuesday, February 26, 2020.He arrived shortly after I was notified that he was on his way, minutes before the appointed time. He briefly explained the procedure for my Super tuneup and went to work. It was...
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Mark E. was my considerate, efficient service technician on Tuesday, February 26, 2020.He arrived shortly after I was notified that he was on his way, minutes before the appointed time. He briefly explained the procedure for my Super tuneup and went to work. It was cold, especially in the attic, and it seemed he was there for a long time-- a time he explained to me was needed to analyze bulbs for the air cleaner. After phone call to home office, bulbs were determined to be on hand, so he told me --if it was alright with me-- he would drive to shop, pick up and return within 45 minutes. What incredible service!! Mark returned, replaced bulbs and assured me that my entire system was in good working condition for remaining winter and summer months ahead. I will be forever grateful that my husband selected Right Now Air when we replaced our system. It has been a pleasure to work with this company, it's owner, Larry Smith, and yesterday exceptional technician, Mark E. Thank you.
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By Kathryn A. on 11/18/20
Excellent service. Josh is very knowledgeable and I highly recommendRight Now Air .
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702-362-6161

Select any employee to see all their reviews.

Mark E
5 Years
Rating:
75 total reviews!
Josh K
5 Years
Rating:
58 total reviews!
Bob M
Customer Service Rep.
34 Years
Rating:
(19 total reviews)
Larry S
Customer Service Rep.
50 Years
Rating:
(1 total review)
John D
Rating:
(51 total reviews)
Jose D
3 Years
Rating:
(47 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Right Now Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Right Now Air. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Mark E has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
75 total reviews
I graduated from a local trade school and I am Universal EPA certified. In my spare time I enjoy watching sports "Go Bronco's" and working in the yard of my new home.
By Brian D. on 05/27/22
Mark called to say he was on the way and the approximate time he would arrive. He was polite, professional and respectful. He provided a honest assessment of my units and a path forward. It was good to share a few stories, people like Mark make you trust their word...
(View More)
Mark called to say he was on the way and the approximate time he would arrive. He was polite, professional and respectful. He provided a honest assessment of my units and a path forward. It was good to share a few stories, people like Mark make you trust their word and the company they represent!
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By richard on 04/13/22
First inspection with Right Now Air. Mark E. did a very thorough job, and explained everything he was doing as I followed along. Excellent work!

By Angelo and Frances M. on 06/21/21
Excellent work. Very courteous and helpful.

By David R. on 06/18/21
I couldn't possibly be happier than I am with Right Now Air and Mark their technician. Always courteous and professional. Professional in knowledge and experience. Always honest and upfront. Thrilled to have Right Now Air as my AC/Heating service company and Mark as my technician.

By Stephen B. on 06/12/21
Courteous and efficient service, with the few needed repairs explained carefully and clearly. Jose D. was the most recent of several techs who've come to the house to check our heating and AC. I've never had a reason to think I was being led into unnecessary repair...
(View More)
Courteous and efficient service, with the few needed repairs explained carefully and clearly. Jose D. was the most recent of several techs who've come to the house to check our heating and AC. I've never had a reason to think I was being led into unnecessary repairs. And everyone I've dealt with, including those on the other end of the phone, has been exceptionally pleasant. Very satisfied with this company!
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By Maria S. on 01/27/21
Mark E. was my considerate, efficient service technician on Tuesday, February 26, 2020.He arrived shortly after I was notified that he was on his way, minutes before the appointed time. He briefly explained the procedure for my Super tuneup and went to work. It was...
(View More)
Mark E. was my considerate, efficient service technician on Tuesday, February 26, 2020.He arrived shortly after I was notified that he was on his way, minutes before the appointed time. He briefly explained the procedure for my Super tuneup and went to work. It was cold, especially in the attic, and it seemed he was there for a long time-- a time he explained to me was needed to analyze bulbs for the air cleaner. After phone call to home office, bulbs were determined to be on hand, so he told me --if it was alright with me-- he would drive to shop, pick up and return within 45 minutes. What incredible service!! Mark returned, replaced bulbs and assured me that my entire system was in good working condition for remaining winter and summer months ahead. I will be forever grateful that my husband selected Right Now Air when we replaced our system. It has been a pleasure to work with this company, it's owner, Larry Smith, and yesterday exceptional technician, Mark E. Thank you.
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By Kathi T. on 04/20/20
Mark came today for the yearly checkup on the air conditioner. He changed our filters, dusted off the grill, and took pictures of a future issue. He explained what to look and listen for regarding the issue. Our system still has one more year of warranty and Mar...
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Mark came today for the yearly checkup on the air conditioner. He changed our filters, dusted off the grill, and took pictures of a future issue. He explained what to look and listen for regarding the issue. Our system still has one more year of warranty and Mark has been our technician of choice. He's always friendly, professional and very thorough. Thanks so much!!!
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By Jim B. on 04/05/20
I called for an appointment, and Right Now Air was able to set me up for the next day between 10am-2pm. I was surprised when the office dispatcher called the next morning at 9:30am saying that Mark (the technician) was on the his way. They even sent an email with a...
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I called for an appointment, and Right Now Air was able to set me up for the next day between 10am-2pm. I was surprised when the office dispatcher called the next morning at 9:30am saying that Mark (the technician) was on the his way. They even sent an email with a photo of Mark so I would know who to expect. When Mark arrived, I saw him spraying down his shoes before putting on shoe covers and taking other COVID-19 precautions, which was reassuring. Mark worked quickly and efficiently, he was polite and friendly, and even though we were concerned about having someone in the house during these dark times, Mark was professional and made us feel as though he understood our concerns by taking extra precautions. I would recommend Mark to anybody who needs HVAC work in their home.
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By Ted W. on 03/25/20
Bob made contact with me gave me a quote then gave me a time for the installation of a new unit. Jose and Mark were right on time and had all the preparatory work done when the crane truck arrived. All parts of their work were well-coordinated and the new unit was ...
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Bob made contact with me gave me a quote then gave me a time for the installation of a new unit. Jose and Mark were right on time and had all the preparatory work done when the crane truck arrived. All parts of their work were well-coordinated and the new unit was installed and tested in 3 hours. Grateful for their concern for my well being and the way they made me feel comfortable with the work they were doing and did. Well Done
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By Renae W. on 02/17/20
I never write review, but I have always been extremely happy with the service I have received from Right Now Air for years. So I'm doing this. After 24 years, my AC/heating unit finally needed to be switched out. As always, Mark E. and his associates have been very...
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I never write review, but I have always been extremely happy with the service I have received from Right Now Air for years. So I'm doing this. After 24 years, my AC/heating unit finally needed to be switched out. As always, Mark E. and his associates have been very professional, very knowledgable, vice nice, and very clean. My trust in this company and its employees is the utmost.
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By DAVE D. on 02/10/20
Right Now Air is a company you can count on. They use the best products and their installations are second to none.

By Harry P. B. on 12/12/19
Mark and Jose were completely professional and courteous when they removed my old furnace and air conditioner and installed new, up-to-date replacements and a new thermostat. It was tested upon completion and everything works great! The old equipment and any pape...
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Mark and Jose were completely professional and courteous when they removed my old furnace and air conditioner and installed new, up-to-date replacements and a new thermostat. It was tested upon completion and everything works great! The old equipment and any papers and cardboard were removed upon completion of the job. Excellent work!
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By Linda B. on 08/11/19
Mark's service and attention to my AC and Heating unit were exceptional. He explained things along the way and I felt confident when he left that everything was in tip top shape!

By James P. on 07/27/19
Mark is a total professional-- he's excellent technically and has great ability to work with frazzled customers like myself. I had a disaster on my hands late Saturday night after returning from a two week vacation (No AC in July!), and Mark's expert troubleshootin...
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Mark is a total professional-- he's excellent technically and has great ability to work with frazzled customers like myself. I had a disaster on my hands late Saturday night after returning from a two week vacation (No AC in July!), and Mark's expert troubleshooting and quick repair got my old system back up and running within an hour or so. He's very personable and made sure I understood what was happening every step of the way. I recommend Mark without hesitation-- this guy knows his stuff and is a fantastic communicator.
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By Wendy M. on 07/15/19
Mark did an outstanding job servicing my AC units. He was prompt, knowledgeable, friendly, and went above and beyond in fixing the issue. I would highly recommend him and Right Now Air to anyone having problems with their HVAC units. We have used them for years and...
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Mark did an outstanding job servicing my AC units. He was prompt, knowledgeable, friendly, and went above and beyond in fixing the issue. I would highly recommend him and Right Now Air to anyone having problems with their HVAC units. We have used them for years and will continue to do so. They are honest and ethical and truly deserve 5 stars; I would give them more if I could.
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By Bob H. on 07/12/19
Great service over 13 year time span. Being a Club Member saves money. Mark E. made a late night repair stop to get A/C back up and running. Thanks to all at Right Now!

By Joel on 07/11/19
Jose and Mark provided an outstanding service experience throughout the lengthy period of a complete system replacement. . Both were friendly and courteous, and displayed high levels of competency at all times. Their assistance in alerting me to a possibly overheat...
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Jose and Mark provided an outstanding service experience throughout the lengthy period of a complete system replacement. . Both were friendly and courteous, and displayed high levels of competency at all times. Their assistance in alerting me to a possibly overheated security system transformer and corroded water line in the attic was much appreciated and has prompted appropriate corrective action. I've been a customer of RNA for many years and feel they deserve my highest recommendation to others seeking heating/cooling services.
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By Asaad F. on 06/18/19
Great conciouse, superb service provider , this is my third time with same gentleman Mark and I have tremendous respect for the work outcome...would recommend it to anyone .

By Richard D. on 06/14/19
I have been a customer of Right Now Air since I bought my house 9 months ago. Their service has been spectacular. Last night at about 7:30 (well after hours), my air conditioner decided to stop working. It was 85 degrees in my house! I called and within 30 minutes,...
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I have been a customer of Right Now Air since I bought my house 9 months ago. Their service has been spectacular. Last night at about 7:30 (well after hours), my air conditioner decided to stop working. It was 85 degrees in my house! I called and within 30 minutes, Mark E. was at my house and fixed it quickly! He is certainly a master at his craft! I cannot recommend Right Now Air enough (and their Discount Club membership rocks!).
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By Reuben S. on 05/29/19
I would like to compliment RIGHTNOWAIR for having a top flight specialist such as Mark. As a retired engineer, I revere professionals, such as Mark, for their competency and mastery of their respective fields of endeavor. Mark not only excels in the arena of expert...
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I would like to compliment RIGHTNOWAIR for having a top flight specialist such as Mark. As a retired engineer, I revere professionals, such as Mark, for their competency and mastery of their respective fields of endeavor. Mark not only excels in the arena of expertise, but goes one step further by having acquired an exceptional gift for people skills. For example, Mark went to my sister-in-law's home to do a summer tune-up and evaluation of her A/C. It turned out she needed a "contactor". As an observer, I noticed Mark took the time to explain to her, in layman's terms, the deteriorated condition of the component in question and the possible consequences of its failure to her a/c system. The point being that, during times of imminent system failure and the urgency for the replacement of an expensive component , a compassionate and understanding explanation, such as Mark's to a senior citizen, goes a long way to ease the shock of the unexpected financial burden.
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