Josh K. from Right Now A/C is a very professional and excellent technician. He has been to our home several times and we always request his services. He is polite, neat,and knowledgeable. He appreciates his customers and of course, we appreciate him. Our A/C system works perfectly and having Josh service our equipment twice a year is certainly a main reason that is the case.
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We think Jose us the most talented and dedicated techniician We have had. He has an excellent knowledge of the equipment and trouble shooting procedures.and is not satisfied with just good enough. He converses easily and treats customers as if they were lifelong friends. Right Now Air has a real gem in Jose.
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I called for an appointment, and Right Now Air was able to set me up for the next day between 10am-2pm. I was surprised when the office dispatcher called the next morning at 9:30am saying that Mark (the technician) was on the his way. They even sent an email with a photo of Mark so I would know who to expect. When Mark arrived, I saw him spraying down his shoes before putting on shoe covers and taking other COVID-19 precautions, which was reassuring. Mark worked quickly and efficiently, he was polite and friendly, and even though we were concerned about having someone in the house during these dark times, Mark was professional and made us feel as though he understood our concerns by taking extra precautions. I would recommend Mark to anybody who needs HVAC work in their home.
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Bob made contact with me gave me a quote then gave me a time for the installation of a new unit. Jose and Mark were right on time and had all the preparatory work done when the crane truck arrived. All parts of their work were well-coordinated and the new unit was installed and tested in 3 hours. Grateful for their concern for my well being and the way they made me feel comfortable with the work they were doing and did. Well Done
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John is a big asset for Right Now Air. He is knowledgeable and very thorough. He explains all aspects of the Super Tune-up, making suggestions along the way - i.e. installing a plug-in CO Monitor. Thank you John for time spent and making my heating/air conditioning system running smoothly.
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I never write review, but I have always been extremely happy with the service I have received from Right Now Air for years. So I'm doing this. After 24 years, my AC/heating unit finally needed to be switched out. As always, Mark E. and his associates have been very professional, very knowledgable, vice nice, and very clean. My trust in this company and its employees is the utmost.
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John was very thorough in his explanation of what he was doing and how the heating system worked. I've been using Right Now Air for my heating and air conditioning service for the past 11 years and have always had excellent service from each and every technician sent to homes. John's visit to my home recently was his first but will hopefully not be his last. Awesome tech working for an awesome company.
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I have been using Right Now Air for 14 years now and have always had great service and great response. Today on January 7th 2020 my technician John came to check my heating and air conditioning systems. He was very thorough and explained everything to me that he did and if I had any questions to feel free to ask him. He did find one problem outside with my AC unit and also explained it to me and fixed it very promptly. He even gave my dogs attention and changed a light bulb for me. It was a very pleasant experience as always. I have recommended them many times and will continue to do so.
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John's service was exceptional. He checked my heating and a/c systems very thoroughly. He did find one problem and was able to fix it right away. He explained everything to me and made sure I understood. He told me to ask questions if I was unsure about something. He also paid attention to my 3 dogs and even changed a light bulb for me. A very pleasant experience.
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John was an excellent technician. He provided me with the answers to many of my questions while he worked on our heater. I enjoyed learning more about my home systems and he educated me very well. He checked every component of our system, we viewed the test results together, he explained readings. It was a pleasure to have John do the work and I greatly appreciate someone that will take the time to involve the home owner, instead of just working in silence. I have signed up for the annual maintenance program and hope that John is the technician assigned in the future. Thank you for a great company and a great technician.
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John arrived right on time. Came in and got right to work. I had scheduled a checkup of both furnaces. With booties on he arranged drop cloths and set up his ladder. Setting up the thermostats 10 degrees he entered the attic and got to work. After completing his work he cleaned up, checked air flow from all outlets. He filled out his paperwork of what was done; explained to me what he had found. I signed his report, leaving me a copy, he departed. John is a happy man, friendly and easy to have a discussion. I was completely satisfied with him and his work!
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