We had or HVAC system completely replaced by Right Now Air on Nov. 2, 2018. I must commend the company for the two outstanding technicians - Mark and Jose. They were professional, courteous, thorough and very, very competent. It was a joy to watch these two men perform the hard and complex work. They cleaned all up, made sure we were satisfied and left our home perfectly cleaned up and tidy.
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Been with Right now Air for 10 years. I find them very reliable, on time, courteous, and knowledgeable. I had a service call with Jose D. this time. He was funny, knowledgeable, and didn't try to over sell. Told me what I needed and let me decide what was going to happen. I will be using Jose again on the spring for my A/C tune up. Thank you Right Now Air and Jose.
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I did a lot of research on new furnaces and air conditioners. Then I had several companies come out and give me quotes. Right Now Air sent Bob Martin out. He evaluated my existing, answered all my questions and gave excellent recommendations. Out of all the companies I interviewed, Bob had the best knowledge and professionalism. Bob's quote reflected an air conditioner brand I did not want to purchase. So he suggested another brand that I went with. He gave a fair quote along with my Angie's List discount. When the scheduled installation date arrived, I was contacted to confirm date and time before hand. The two installers, Mark and Jose, were excellent. They were professional, knowledgeable and friendly. They knew exactly what they were doing. They removed all the old units, prepped the areas for the new and installed the new. They answered my questions completely and kindly as I'm a novice. They explained everything they were doing and how. There were no surprises! Once the new units were installed, they tested everything. Also because the gas had to be turned off, they relighted the hot water heater pilot light. Then stayed to make sure there was no air bubble in the gas line. Like I said they knew exactly what they needed to do and made sure everything was in perfect running condition. When they were done, they cleaned up everything! I can't say enough about how well I was treated and how professional Mark and Jose were. I've had many TERRIBLE experiences with vendors and I have to say working with Right Now Air was refreshing!!! There are good people and businesses out there! Hope my review helps someone. Bob will be coming back in a week to do a followup call. He said he wants to double check everything and make sure I'm happy and satisfied with their work! Wow!
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Mark came to do a Supertune Up on our air-conditioning and heating unit. He listened to my concerns, read previous notes carefully and did the work needed. Mark is a great communicator who really is honest in giving you the facts. He is most professional in everything he does. Thank you!
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I love Right Now Air. They installed my new A/C six years ago and I have it serviced annually to keep everything running right. My air stopped working yesterday and when I called, they were able to come within the hour. Mark does a great job and had my Air working quickly and it was under warranty too. He is always professional and courteous. Thanks Mark and thanks Right Now Air for always providing great customer service...you' re the best!
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