I would like to compliment RIGHTNOWAIR for having a top flight specialist such as Mark. As a retired engineer, I revere professionals, such as Mark, for their competency and mastery of their respective fields of endeavor. Mark not only excels in the arena of expertise, but goes one step further by having acquired an exceptional gift for people skills. For example, Mark went to my sister-in-law's home to do a summer tune-up and evaluation of her A/C. It turned out she needed a "contactor". As an observer, I noticed Mark took the time to explain to her, in layman's terms, the deteriorated condition of the component in question and the possible consequences of its failure to her a/c system. The point being that, during times of imminent system failure and the urgency for the replacement of an expensive component , a compassionate and understanding explanation, such as Mark's to a senior citizen, goes a long way to ease the shock of the unexpected financial burden.
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I would like to compliment RIGHTNOWAIR for having a top flight specialist such as Mark. As a retired engineer, I revere professionals, such as Mark, for their competency and mastery of their respective fields of endeavor. Mark not only excels in the arena of expertise, but goes one step further by having acquired an exceptional gift for people skills. For example, Mark went to my sister-in-law's home to do a summer tune-up and evaluation of her A/C. It turned out she needed a "contactor". As an observer, I noticed Mark took the time to explain to her, in layman's terms, the deteriorated condition of the component in question and the possible consequences of its failure to her a/c system. The point being that, during times of imminent system failure and the urgency for the replacement of an expensive component , a compassionate and understanding explanation, such as Mark's to a senior citizen, goes a long way to ease the shock of the unexpected financial burden.
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John our service tech was here from Right Now Air gave a check of our heating and cooling system . He was efficient ,clean and did a fantastic job. He gave us recommendations for cleaning our washable filters and for getting a new carbon monoxide alarm and how often to clean and replace both . he did great and we learned something new . Thanks John for the great job and good advice . The Geibs.
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Just had our unit serviced by Rich , first time I met him . He was very professional , knowledgeable and courteous. He was here about and hour and checked out the system and gave a detailed explanation of what he did and what he found. Our system is O.K. condition. Rich is easy to speak to and would be happy to have him return in the future.
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Right Now Air has been servicing our air conditioner for over 5 years. Their team is always professional and diligent and explains any issues that we are having. Today, John came to check our AC. He found an issue with our motor and immediately took steps to explain the situation, then replace the motor. Our AC is over 13 years old—right now, just trying to get our AC ago hold on for another year or two, then we will call Right Now Air to replace our units. Thank you to John—he was professional, diligent, engaging and represented your company well. And he liked my dog! :-) Dog friendly service people are always a nice touch!
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Is that time of year again, for our A/C checkup, and of course Right Now Air were there to help. We have been using Right Now Air for years, they’ve always provided excellent service, this time around was no different. We had our regular tune up, the technician Joshua K. was great, very thorough in his explanation of the service done, answered all our questions, and so nice and personable, and patient. Overall a great visit and service from Right Now Air, if y’all read this, Thank you guys for everything.
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