Josh K. was our service technician, he called ahead and arrived promptly. He was here to do bi annual check on our HVAC system. that Right Now Air installed in 2013. He was a delightful gentleman and checked inside and the air conditioning unit outside. Gave us some maintenance tips and was done. Also gave us a gift card to give to a friend for $50 off their service. Very personable young man that is a positive asset to Right Now Air. Right Now Air is the only company we have used for HVAC since we moved here, 21 years ago.
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We bought both AC/Heating units from Right Now Air many years ago. The service technicians have all been very professional, highly skilled and kept our units working in good form. I appreciate being able to trust their work and recommendations. John came this morning for the winter service check. He gave me very helpful tips and suggestions. Thank you Right Now Air!
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John was friendly, helpful and very customer oriented. He did a super tune up and explained everything that he found and corrected. He also made a recommendation that I get a carbon dioxide detector and where to place it. Overall I would say he is the best A/C field service person I have had service my system.
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My air conditioning was not working and Joshua came out from Right Now Air and found a very simple and inexpensive solution to my problem. He checked out my A/C units outside and in the attic and changed my filters for me while he was here. Josh is very polite and professional. I was referred to Right Now Air by a good friend who has used them for awhile and was very happy with their service.
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I have been using Right Now Air for more than 20 years. They serviced my home's original unit, and then installed & service my new unit. The company employees are first rate! Larry and Scott are great owners, men of integrity and honesty. John D. serviced my a/c unit today. He was prompt, efficient, courteous and very knowledgeable. I wouldn't use any other air conditioning/heating company in the Vegas area!!
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I have been using Right Now Air for more than 20 years. They serviced my home's original unit, and then installed & service my new unit. The company employees are first rate! Larry and Scott are great owners, men of integrity and honesty. John D. serviced my a/c unit today. He was prompt, efficient, courteous and very knowledgeable. I wouldn't use any other air conditioning/heating company in the Vegas area!!
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John told us Right Now Air doesn’t assign the next job until the current one is finished. That way the technician doesn’t feel rushed to complete the work. Definitely good for the customer! When he showed us how to use the new thermostat, he was holding the device in his hands. Instructions would have been clearer if the device was on the wall so we weren’t looking at it upside down or sideways.
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Mark is a total professional-- he's excellent technically and has great ability to work with frazzled customers like myself. I had a disaster on my hands late Saturday night after returning from a two week vacation (No AC in July!), and Mark's expert troubleshooting and quick repair got my old system back up and running within an hour or so. He's very personable and made sure I understood what was happening every step of the way. I recommend Mark without hesitation-- this guy knows his stuff and is a fantastic communicator.
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Mark did an outstanding job servicing my AC units. He was prompt, knowledgeable, friendly, and went above and beyond in fixing the issue. I would highly recommend him and Right Now Air to anyone having problems with their HVAC units. We have used them for years and will continue to do so. They are honest and ethical and truly deserve 5 stars; I would give them more if I could.
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John came out yesterday to do a regular maintenance check on my unit. He was prompt, very professional, thorough and courteous! I trust Right Now Air 100% to be truthful and honest about my AC unit. He even made sure to tell me the condition of my filters and to make sure and purchase a carbon monoxide detector! Great value and service! I highly recommend this company!
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Jose and Mark provided an outstanding service experience throughout the lengthy period of a complete system replacement. . Both were friendly and courteous, and displayed high levels of competency at all times. Their assistance in alerting me to a possibly overheated security system transformer and corroded water line in the attic was much appreciated and has prompted appropriate corrective action. I've been a customer of RNA for many years and feel they deserve my highest recommendation to others seeking heating/cooling services.
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Josh K did a great job. He was on time, very professional in his conduct and workmanship. Josh K is a valuable ambassador and asset for Right Now Air. This is my first experience with Right Now Air and Josh, but they proved themselves to be thorough, competent, and very customer service focused. Did I say on time! Thank You for wonderful service. Larry
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This is a review for my annual tuneup. Scheduling was easy and I was able to get a time that worked well for me. Josh K was the tech that came out and he called to inform me he was on his way and arrived on time. He was very courteous and professional. After gathering info about the system and any concerns he got to work. He checked the system in the attic and then outside. He washed down the fins on the outside unit, checked all connections, took electrical measurements, etc. This was a very good experience and I would not only recommend Right Now Air, but specifically Josh
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