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By Eric S. on 02/04/21
Had a service/installation completed yesterday. John was prompt, courteous and followed the proper coved protocols that I requested. John was honest about what needed to be fixed and my options. At first I needed to make a second appt to complete the now new inst...
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Had a service/installation completed yesterday. John was prompt, courteous and followed the proper coved protocols that I requested. John was honest about what needed to be fixed and my options. At first I needed to make a second appt to complete the now new installation, which I did. However a few hours later, he called and told me he would be able to come back, same day (as I had just bought the new fixture). End of day, installation was completed and I am completely satisfied. Thanks to John’s professionalism and overall friendly personality.
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By Sam G. on 01/28/21
Punctual, Professional and experienced

By Laura C. on 01/28/21
Jonathan came out to give me an estimate and he was very nice and proffesional.

By Laura C. on 01/28/21
Bill and Dante were here first thing in the morning and were both very nice and professional and did an excellent job.

By Charles L. on 01/27/21
no comment

By Spyro M. on 01/27/21
I've used Rick's Plumbing before and always do a great job! Were able to replace my water heater next day! Technicians are always professional.

By Jill T. on 01/26/21
Great job today installing the gas logs. Professional and very courteous.

By Chris K. on 01/26/21
Jonathan was excellent. Highly recommended!

By Luanne L. on 01/25/21
I received excellent service from beginning to end! Scott was wonderful... he assessed and patiently explain the issues in layman's terms, provided me with reasonable options, and was very thorough. I highly recommend Rick's Plumbing Service and will definitely uti...
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I received excellent service from beginning to end! Scott was wonderful... he assessed and patiently explain the issues in layman's terms, provided me with reasonable options, and was very thorough. I highly recommend Rick's Plumbing Service and will definitely utilize them again if the need arises.
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By virginia c. on 01/24/21
Jonathan arrived on time, was professional and pleasant and had the job completed in no time. Good job - thank you!!

By TARA on 01/21/21
The service I received from Zach and Louie on a water heater installation project was incredible. Quick, knowledgeable, clean, attentive, and even very careful about the transportation of heating tanks out of and into my home - I was extremely impressed (as always)...
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The service I received from Zach and Louie on a water heater installation project was incredible. Quick, knowledgeable, clean, attentive, and even very careful about the transportation of heating tanks out of and into my home - I was extremely impressed (as always) by their professionalism. I expected the job to take hours and I barely knew they were here! My confidence in everyone at Rick's Plumbing is extremely high and this is just another example of why. Thanks team!
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By Edward M. on 01/21/21
I always call Rick's Plumbing for any water issues that come up. Johnathan was here to replace an old water supply valve for a toilet. While checking to shut off our main water valve he showed me that it was also old and faulty. It would not turn the water off c...
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I always call Rick's Plumbing for any water issues that come up. Johnathan was here to replace an old water supply valve for a toilet. While checking to shut off our main water valve he showed me that it was also old and faulty. It would not turn the water off completely It needed to be replaced because if there was ever a big water problem or major leak we would not be able to shut off the water main. He replased both. Very quickly and at a fair price. Thanks Johnathan
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By Mary S. on 01/20/21
Jonathan came out yesterday to locate the leak from a drain pipe. He was able to locate it and discussed with us alternative methods to reach and replace the leaking pipe. He was very professional and knowledgeable. He gave us a quote for the work required. We ...
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Jonathan came out yesterday to locate the leak from a drain pipe. He was able to locate it and discussed with us alternative methods to reach and replace the leaking pipe. He was very professional and knowledgeable. He gave us a quote for the work required. We are now waiting for the office to call us to schedule the job. Hopefully they will be as courteous and skilled as Jonathan.
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By Paul K. on 01/19/21
A great experience with Rick's Plumbing Service and Jonathan especially. The service was very easy to schedule and the work was completed in a quality and professional manner. Will be using their service for future projects.

By Barb T. on 01/14/21
Dan is consistently excellent on every job he does. He is conscientious- always doing each job at a high level of excellence. He takes the time to explain what he did and why.

By Irina A. D. on 01/13/21
I’ve been a client of Rick’s Plumbing Service for several years but decided to write a review finally for Scott who helped me multiple times with different problems (clogged sink, garbage disposal replacement, etc). This time I needed the tank replaced on a toi...
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I’ve been a client of Rick’s Plumbing Service for several years but decided to write a review finally for Scott who helped me multiple times with different problems (clogged sink, garbage disposal replacement, etc). This time I needed the tank replaced on a toilet. Scott was on time, equipped with some parts; it turned out they didn't work for this particular model and he went to a hardware store to get the correct ones. After he efficiently fixed the problem I asked him if it would be possible to make an additional appointment to install a new shower head. He said that there was still some time left for my appointment and did it right away. He gave me several valuable recommendations along the way. Scott was highly professional and courteous. In addition to the excellent service, the company charges fair and moderately. I definitely will ask for his help again if and when I need it.
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By Paul M P. on 01/13/21
no comment

By Christopher D. on 01/12/21
There’s never a good time for a water heater to break but having one break in the winter, in the late afternoon on a Friday would be up there with the most frustrating of scenarios. Enter Rick and Jay, who not only put me at ease with their knowledge of the issue...
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There’s never a good time for a water heater to break but having one break in the winter, in the late afternoon on a Friday would be up there with the most frustrating of scenarios. Enter Rick and Jay, who not only put me at ease with their knowledge of the issue based on my brief description but their amazingly fast turnaround. Their technicians arrived promptly, were not only super efficient and neat in their work but very professional, knowledgeable and accommodating. I have a fantastic product at a great price and have the utmost confidence that choosing Rick’s plumbing was the best decision I’ve made.
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By Clint M. on 01/12/21
Jay, Zack and Louise did a great job installing our new hot water tank after our old one was leaking in the basement. Jay was super responsive, was able to give a quote quickly, and able to install the next day so we were not out of hot water for too long. They we...
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Jay, Zack and Louise did a great job installing our new hot water tank after our old one was leaking in the basement. Jay was super responsive, was able to give a quote quickly, and able to install the next day so we were not out of hot water for too long. They were fast, efficient, friendly, and professional. I would recommend them.
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By Scott F. on 01/07/21
Bill P. and Dante were professional, quick, and clean. They had the new water heater installed in about 2 hours and cleaned up a few things with the natural gas line and the vent pipe while they were at it. They even wiped their feet on the door mat each time they ...
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Bill P. and Dante were professional, quick, and clean. They had the new water heater installed in about 2 hours and cleaned up a few things with the natural gas line and the vent pipe while they were at it. They even wiped their feet on the door mat each time they came in, and shook it off outside at the end. The price was good too. My only complaint about the overall experience was the communication from Ricks could have been a little better about a change in timing of the install as it got shifted to later in the morning. I had to make the call to find out where they were when they hadn't arrived when expected.
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