We have used rick’s plumbing once before a can’t say enough about the great service we get the young man that came out to my house was so nice and professional I would highly recommend them to any of my friends any plumbing needs you have please call Rick’s plumbing .
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Excellent service. Very quick response, especially with a one bathroom house. Mike was friendly, courteous and explained everything that had to be done and why so I would understand. It is nice to have a company who really takes good care of their customers. Also Juliette is always so pleasant and helpful which means so much when I call.
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Rick's came to the rescue in a hurry, once again! They were super busy, but found time to get a guy here first thing the next morning to help with our clogged kitchen drain that was backing up half the house! No only did Mike snake and trouble shoot the problem for 2 and a half hours, they came back the following day to replace the pipes. That's super fast, given most plumbers would need to order parts and coordinate with a contractor to get the stuff installed. Great job! Very happy! Oh yeah, and upon final review of the job, the worker asked Rick "What should we do about payment. "Rick said, we'll worry about that later, let's just finish the job." I imagine they will bill me thorugh the mail, but it was nice that the money wasn't the first concern!
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So impressed and satisfied! Prompt and timely service. Dan simplified what I feared to be a huge job and major expense when a second floor bath leaked through the first floor ceiling and took a substantial part of it down!! What an intelligent water detective(!!) and master plumber! A very kind person as well ! Dan IS the man to call. Why waste time with the rest when you find THE BEST !! THANK YOU DAN ! S. - Dry in Westport!
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I,ve have had Ricks plumbing for two great years and I really don,t know what I would do with out them, I had a young man today, I wish I knew his name, but he was brilliant, he put a kitchen sink in because my old one was linking, great job, but that's not the end, they put a hot water heater in , new hatch way to get to my bathroom pipes easier thank you again. I think everyone gets the ideal I have used them a lot and each job is as good as the last, and fr the young lady whom answer the phone Juliet, what a sweetheart! Make a long store short they are wonderful, and believe me the work proves it. I won,t use anyone else. Lorna pitcher
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Scott M. was very professional, friendly, and helpful. He arrived on time and provided us with a quote right away. Upon completion of his work, everything was neat and clean. The office staff was also friendly and helpful. This was the first time we used Rick's Plumbing and will definitely rely on them for all our plumbing needs -- this was a great experience. We highly recommend them for all residential plumbing.
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Yesterday was the first time I used Rick's Plumbing and so far am very pleased. Bill P. Was the service Pro that came out and he was professional, neat and pleasant. He was here to replace parts that the manufacturer sent me to fix my leaky Koehler faucet. Bill cleaned up after himself and addressed all the issues and concerns. The office staff was professional and friendly as well. Thank you Bill for being so neat and carefull in my new kitchen. Yes I would recommend and use Rick's Plumbing again.
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We discovered our upstairs bathroom had a leak, water was seeping through kitchen ceiling. I called Daniel and he came first thing the next morning. He carefully inspected the possible cause of the leak and remedied it. He explained what he was doing while finding the leak and how he was going to repair the problem. He was professional, kind, and very clean. He sent an email later that day with a copy of the receipt of services rendered and pictures of the problem and repair. We will be calling Rick's Plumbing soon to fix our half bath slow commode! Rick's customer service is outstanding and they are ethical. So glad my husband's colleague recommended Rick's. We will most definitely recommend them to all our family and friends.
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Excellent service, had a contractor screw up a plumbing job, Daniel P. came out fast to assess the job which ended up having us have to tear out panelling from a wall for access. They were reasonably priced, thorough, and did the job quickly, showed up onetime. Zach & Pat were both great too. They tested everything to make sure all leaks were gone, I would highly recommend.
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The office staff is pleasant and helpful. Appointments are made in a timely manner and Scott was very professional and helpful. Terms and conditions were discussed prior to any work being done. Scott was efficient and honest. The work area was left cleaner then when he came! I would recommend Rick's plumbing to everyone. I have used Rick's plumbing twice and am very, very pleased with their service!
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As far as office staff, I was really impressed. Juliette called, texted and emailed me to arrange and confirm my appointment. Her follow up was fast, professional and friendly. I am a former EA to a C-Level Executive and am really really picky about customer service. I was impressed! Will definitely use Rick's Plumbing again. Ps I loved their professional plumber, Mike. Separate review on him but he deserves 5 stars as well.
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As far as office staff, I was really impressed. Juliette called, texted and emailed me to arrange and confirm my appointment. Her follow up was fast, professional and friendly. I am a former EA to a C-Level Executive and am really really picky about customer service. I was impressed! Will definitely use Rick's Plumbing again. Ps I loved their professional plumber, Mike. Separate review on him but he deserves 5 stars as well.
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Called Rick's Plumbing for a problem with my toilet. Juliette in the office was very helpful in recommending/explaining how to shut off the water. Although initially their first opening was the next day, because it was the only bathroom, she arranged to have them come that day. The service person, was there within the hour, explained what needed to be done and the cost. Afterwards, he showed me and explained what he had done. Would highly recommend.
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Called Rick's Plumbing for a problem with my toilet. Juliette in the office was very helpful in recommending/explaining how to shut off the water. Although initially their first opening was the next day, because it was the only bathroom, she arranged to have them come that day. The service person, was there within the hour, explained what needed to be done and the cost. Afterwards, he showed me and explained what he had done. Would highly recommend.
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I cannot say enough nice things about the service we received from Scott. He even went that extra mile to address a concern that wasn't his responsibility. Rick's is definitely my go to plumber from now on. Thank you, Scott!! Thank you to Juliette. A receptionist sets the tone for every business..Juliette is a winner.
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