Needed some work done on two of my toilets and kitchen sink faucet on 2/23/18 , Scott showed up on time at 8 AM and went right to work , he explained all the issues and fixes he was going to do and when he was complete showed me what was wrong with one of my toilets and we discussed the options , he was very friendly and I was impressed with his workmanship. I will defiantly call them back for any other work that I will need done , highly recommend them , great crew
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Rick's Plumbing, Danny P., did a fantastic job on my boiler that had been improperly serviced and terribly over charged by Rap's Plumbing! They came the same day despite being booked for the week and fixed all the issues that Raps had caused. They also were very reasonable for cost! I am a customer for life!!!!
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Bill P and Dan P did a great job! A job that was a lot bigger than was first anticipated. Both very professional, great workmanship. Anytime I asked a question they answered me immediately and explained everything that they were doing. Will certainly be using Rick’s plumbing service again.
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Called Rick's Plumbing for a problem with a septic smell throughout the house. Service Reps Bob & Joe were on time, professional, thorough and efficient. The source of the smell was located and fixed. Afterwards, Bob and Joe showed me and explained what had been done. Separately, Bob & Joe installed 4 bathroom faucets, again, another great experience. Would highly recommend Rick's Plumbing, moreover Bob & Joe if youre able to request service reps.
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The office personnel I spoke with was very helpful. She gave me an appointment for Thursday, but I told her my day off was Wednesday and she was able to give me an appointment for 1pm Wednesday. Mike arrived promptly at 1pm . He was very professional and represented his company well. He did an excellent job. I give Rick's plumbing a '5'. I would recommend Rick's to family and friends. Great job Mike!
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Thanksgiving morning - 2017. We were just beginning cooking for the day and put something into the garbage disposal. The sink filled up with brown disintegrated food-water and would not go down. I texted Rick and apologized and asked if he had someone to come out. He tried and people were tied up. He suggested I try others while he continued to try to get a serviceman out to us. Everyone else would not even bother. Rick was still trying, and even though he was having trouble getting service person to come right away, he stayed on text and talked me through fixing the problem step by step. After a bit and him taking the time, I was able to take out the trap, clear it and completely fix the trouble with his help. Not only did he take time out of his Thanksgiving morning to help a panicked customer, but he also taught me how to fix this issue going forward. I give Thanks to Rick and his company for helping when no one else could on a day that could have been a disaster with no working sink.
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We have used rick’s plumbing once before a can’t say enough about the great service we get the young man that came out to my house was so nice and professional I would highly recommend them to any of my friends any plumbing needs you have please call Rick’s plumbing .
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Excellent service. Very quick response, especially with a one bathroom house. Mike was friendly, courteous and explained everything that had to be done and why so I would understand. It is nice to have a company who really takes good care of their customers. Also Juliette is always so pleasant and helpful which means so much when I call.
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Rick's came to the rescue in a hurry, once again! They were super busy, but found time to get a guy here first thing the next morning to help with our clogged kitchen drain that was backing up half the house! No only did Mike snake and trouble shoot the problem for 2 and a half hours, they came back the following day to replace the pipes. That's super fast, given most plumbers would need to order parts and coordinate with a contractor to get the stuff installed. Great job! Very happy! Oh yeah, and upon final review of the job, the worker asked Rick "What should we do about payment. "Rick said, we'll worry about that later, let's just finish the job." I imagine they will bill me thorugh the mail, but it was nice that the money wasn't the first concern!
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So impressed and satisfied! Prompt and timely service. Dan simplified what I feared to be a huge job and major expense when a second floor bath leaked through the first floor ceiling and took a substantial part of it down!! What an intelligent water detective(!!) and master plumber! A very kind person as well ! Dan IS the man to call. Why waste time with the rest when you find THE BEST !! THANK YOU DAN ! S. - Dry in Westport!
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