So impressed and satisfied! Prompt and timely service. Dan simplified what I feared to be a huge job and major expense when a second floor bath leaked through the first floor ceiling and took a substantial part of it down!! What an intelligent water detective(!!) and master plumber! A very kind person as well ! Dan IS the man to call. Why waste time with the rest when you find THE BEST !! THANK YOU DAN ! S. - Dry in Westport!
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I,ve have had Ricks plumbing for two great years and I really don,t know what I would do with out them, I had a young man today, I wish I knew his name, but he was brilliant, he put a kitchen sink in because my old one was linking, great job, but that's not the end, they put a hot water heater in , new hatch way to get to my bathroom pipes easier thank you again. I think everyone gets the ideal I have used them a lot and each job is as good as the last, and fr the young lady whom answer the phone Juliet, what a sweetheart! Make a long store short they are wonderful, and believe me the work proves it. I won,t use anyone else. Lorna pitcher
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Scott M. was very professional, friendly, and helpful. He arrived on time and provided us with a quote right away. Upon completion of his work, everything was neat and clean. The office staff was also friendly and helpful. This was the first time we used Rick's Plumbing and will definitely rely on them for all our plumbing needs -- this was a great experience. We highly recommend them for all residential plumbing.
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Yesterday was the first time I used Rick's Plumbing and so far am very pleased. Bill P. Was the service Pro that came out and he was professional, neat and pleasant. He was here to replace parts that the manufacturer sent me to fix my leaky Koehler faucet. Bill cleaned up after himself and addressed all the issues and concerns. The office staff was professional and friendly as well. Thank you Bill for being so neat and carefull in my new kitchen. Yes I would recommend and use Rick's Plumbing again.
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We discovered our upstairs bathroom had a leak, water was seeping through kitchen ceiling. I called Daniel and he came first thing the next morning. He carefully inspected the possible cause of the leak and remedied it. He explained what he was doing while finding the leak and how he was going to repair the problem. He was professional, kind, and very clean. He sent an email later that day with a copy of the receipt of services rendered and pictures of the problem and repair. We will be calling Rick's Plumbing soon to fix our half bath slow commode! Rick's customer service is outstanding and they are ethical. So glad my husband's colleague recommended Rick's. We will most definitely recommend them to all our family and friends.
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Excellent service, had a contractor screw up a plumbing job, Daniel P. came out fast to assess the job which ended up having us have to tear out panelling from a wall for access. They were reasonably priced, thorough, and did the job quickly, showed up onetime. Zach & Pat were both great too. They tested everything to make sure all leaks were gone, I would highly recommend.
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The office staff is pleasant and helpful. Appointments are made in a timely manner and Scott was very professional and helpful. Terms and conditions were discussed prior to any work being done. Scott was efficient and honest. The work area was left cleaner then when he came! I would recommend Rick's plumbing to everyone. I have used Rick's plumbing twice and am very, very pleased with their service!
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As far as office staff, I was really impressed. Juliette called, texted and emailed me to arrange and confirm my appointment. Her follow up was fast, professional and friendly. I am a former EA to a C-Level Executive and am really really picky about customer service. I was impressed! Will definitely use Rick's Plumbing again. Ps I loved their professional plumber, Mike. Separate review on him but he deserves 5 stars as well.
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As far as office staff, I was really impressed. Juliette called, texted and emailed me to arrange and confirm my appointment. Her follow up was fast, professional and friendly. I am a former EA to a C-Level Executive and am really really picky about customer service. I was impressed! Will definitely use Rick's Plumbing again. Ps I loved their professional plumber, Mike. Separate review on him but he deserves 5 stars as well.
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Called Rick's Plumbing for a problem with my toilet. Juliette in the office was very helpful in recommending/explaining how to shut off the water. Although initially their first opening was the next day, because it was the only bathroom, she arranged to have them come that day. The service person, was there within the hour, explained what needed to be done and the cost. Afterwards, he showed me and explained what he had done. Would highly recommend.
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Called Rick's Plumbing for a problem with my toilet. Juliette in the office was very helpful in recommending/explaining how to shut off the water. Although initially their first opening was the next day, because it was the only bathroom, she arranged to have them come that day. The service person, was there within the hour, explained what needed to be done and the cost. Afterwards, he showed me and explained what he had done. Would highly recommend.
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I cannot say enough nice things about the service we received from Scott. He even went that extra mile to address a concern that wasn't his responsibility. Rick's is definitely my go to plumber from now on. Thank you, Scott!! Thank you to Juliette. A receptionist sets the tone for every business..Juliette is a winner.
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Though our building is only 3 years old, a leak developed from under the toilet. Daniel P. came out from Rick's Plumbing the very same day I called! While that part was probably just luck, the service I got was the result of having a very professional company, and a very professional technician. Daniel P. explained the process, then got to work and finished the job in a very timely way, leaving the bathroom spotless when he was finished. He is personally very polite and professional. I can't say enough good things. I wish I remembered the name of the office staff person. She was great, too. I will recommend this service.
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The office staff are always great, and so is the plumbing staff. This is my 2nd beach cottage renovation, and I have to tell you that I love Rick's Plumbing! Mike had been at my cottage to hookup my gas stove and dryer, and then returned to do the sink and dishwasher. He explained the charges beforehand, and then he explained the work he needed to do. He also showed me the parts that were missing from my dishwasher (not even his responsibility), and gave me the model number so I could get them. He was really neat with his tools, and laid down towels on my granite countertops so he wouldn't scratch them! Then he cleaned up any waste in the sink and on the floor. That's exactly why I will use Rick's on my next renovation project. I wish all contractors were as good as Rick's team. (BTW, I also bought a furnace through Rick's, and Jay and his team were wonderful.) I highly recommend using these guys!
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Needed a leaky kitchen faucet replaced ASAP. Called Rick's in the morning and Daniel P. arrived a few hours later. He provided an upfront price and had the new faucet installed in under an hour. Dan was courteous, knowledgeable, personable, and professional. I would definitely use Rick's Plumbing again. They do great work at a fair price.
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Ricks Plumbing is by far the best plumbing company I've ever hired. They are profession, tidy, on time and best of all very fairly priced! Mike was such a great guy! He's so polite and informative, he was fast, clean and very realistic about the options I had with my repair. I will be using these guys exclusively from now on and will ask for Mike!
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