Rhymes installed a new furnace in our basement and we have been very pleased with their service from start to finish. Every member of the team was professional, courteous and informative. This was also part of a a basement remodel and there was extra work to be done. They showed us different ways to do things that helped us save money. I would highly recommend them.
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I have been using Rhymes since 2011 yearly ac and furnace checks. Scheduling is easy, the office staff is very friendly, and the technicians who have made these regular checkups are very thorough and most definitely eager to answer any and all questions. Two years ago while living out of town for the summer, my ac malfunctioned. My daughter and her boyfriend were staying at the house in my absence. After they notified me, I immediately called Rhymes and explained the situation. I gave them my daughter and her boyfriend's names and numbers. Rhymes responded that day and made the repairs within just a few hours of my call to their office. I gave the needed credit card info over the phone and all was well. Rhymes is reliable, skilled, customer friendly, and trustworthy....
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First of all, I’m always impressed with how quickly Rhymes gets someone out to my house if I have an issue. Today I called in the morning and they had someone at my house about 1/2 later. Secondly, this is the second time Adam B. has been the technician called to my home. Both times I’ve been extremely impressed by his friendliness, professionalism and his ability to find the problem and come up with a solution quickly. Rhymes will continue to be the first place I call when I have heating or cooling issues!
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