CALL TO SCHEDULE
(314) 423-3535
By Andrew A. on 05/15/19
Had Derrick Hodapp come out to fix our AC unit. Ended up just being a capacitor! He had the part in the truck had us fixed up very quickly! Really Nice guy! Sarah at the office was very friendly and kept me up to the minute when he would arrive! Very good experienc...
(View More)
Had Derrick Hodapp come out to fix our AC unit. Ended up just being a capacitor! He had the part in the truck had us fixed up very quickly! Really Nice guy! Sarah at the office was very friendly and kept me up to the minute when he would arrive! Very good experience! Highly recommend Reliable Heating and cooling! Thanks again! We are nice and cool!
(View Less)

By Jason K. on 03/25/19
Review Date: Mar 25 2019 11:50 am Customer Name: Tom Talbert Employee Name: Derrick M. Review Site (click to view): Better Business Bureau

By James V. on 01/11/19
Efficient and excellent service

By Vann C. on 09/11/18
***** ** from Reliable Heating and Cooling did a fast and efficient job of diagnosing and repairing my home air conditioner. I have used this company twice so far, to install my home A/C and then, service it. I am very pleased with their service. I very much recommend them.

By DONA B. on 01/12/18
Derrick was great unfortunately the product is not.

By Eric K. on 12/30/17
Normally I don't review but this guy stood out.

By Sue C. on 12/08/17
Very pleased with Reliable Heating and Cooling. Derrick -service tech -performed thorough maintenance on my furnace system. He was very professional but friendly. Compliments to Reliable on hiring excellent techs.

By Katherine S. on 11/28/17
Excellent service provided. Technician answered all the questions that I had and explained everything in detail on service(s) provided.

By John H. on 11/04/17
Prompt, friendly, and expert service. Could not have been a better experience.

By dwight s. on 10/06/17
Service Technician **** N for Reliable Heating and Cooling, performed our annual service again just as a professional should. He is nice, and explains precisely what he will do. **** left our place clean and we hadn't known anyone was there. Thanks Reliable, Valued Customer

By Sharon M. on 09/09/17
Reliable has serviced our heating and cooling equipment for years. Their technicians are friendly and courteous, and the company has always stood by their service and been great about making sure we are completely satisfied with the work they've done for us. I wo...
(View More)
Reliable has serviced our heating and cooling equipment for years. Their technicians are friendly and courteous, and the company has always stood by their service and been great about making sure we are completely satisfied with the work they've done for us. I would recommend them to anyone who needs heating or cooling service or products!
(View Less)

By Renee K. on 06/16/17
Derrick was very professional. It was super hot and I know that he had been really busy all day but his demeanor was awesome. I even asked him to take his shoes off before he came into my home because I had just gotten my carpet cleaned and he was great about it!!!

By Roberta L. on 06/12/17
I called this morning, and Derrick was out at 1:00. He was nice, and he explained the problem to me. We decided to get a new AC unit and they were able to schedule it for tomorrow! So excited since the weather this week is hot and humid! Definitely would recommend them to everyone.

By Aimee B. on 06/07/17
I called early in the morning and requested someone to come out and look at our AC. Derrick H. Showed up in the agreed upon time and was very professional and nice. He was able to fix our ac quickly. We have used Reliable for all our heating and ad needs and always...
(View More)
I called early in the morning and requested someone to come out and look at our AC. Derrick H. Showed up in the agreed upon time and was very professional and nice. He was able to fix our ac quickly. We have used Reliable for all our heating and ad needs and always receive great service. Thanks Derrick!
(View Less)

By Corey on 02/06/17
On Saturday (1/28/17), I discovered my furnace wasn't heating. Called around to a few places, but they were already booked. Then I called Reliable. The gentleman who answered the phone stated that he wasn't sure if they could make it, but would call me back. A ...
(View More)
On Saturday (1/28/17), I discovered my furnace wasn't heating. Called around to a few places, but they were already booked. Then I called Reliable. The gentleman who answered the phone stated that he wasn't sure if they could make it, but would call me back. A few moments later, he did just that. He stated that a technician named Derrick would arrive at my home between 11 and 1. Sure enough, Derek arrived at my home at 12:30. He was very professional, and within a few moments, he determined that my ignitor switch (I believe thats what it's called) was bad. It took him about 15-20 minutes to complete the repair. So if you need your furnace, A/C, or any other HVAC work done, give Reliable a try. Even though this was my first time ever using their services, because of the positive experience, I have no problem doing business with them again.
(View Less)

By sue B. on 01/04/17
Thanks Derrick for the excellent service. Derrick is very knowledgeable and an excellent technician. You've got a great employee and great representative of Reliable Heating and Cooling, Inc.

By James M. H. on 12/27/16
very thorough work. very pleased. thankyou.

By MARTY M. on 12/17/16
(no comment)

By LARRY B. on 12/16/16
Good job

By PATRICIA S. on 12/16/16
Marty is very friendly and always does a great job.
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
(314) 423-3535

Select any employee to see all their reviews.

Derrick H
Rating:
62 total reviews!
Ralph F
Rating:
19 total reviews!
Marty G
Customer Service Rep.
34 Years
Rating:
(11 total reviews)
Michael S
Customer Service Rep.
19 Years
Rating:
(4 total reviews)
Sara N
Customer Service Rep.
Rating:Just Launched

* Total number of reviews and star-ratings are based on data collected during the time period Reliable Heating & Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
(314) 423-3535

Customer service is always a top priority at Reliable Heating & Cooling. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
(314) 423-3535
Ralph F has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
19 total reviews
By ALLISON L. on 11/21/16
I've used Reliable for nearly 18 years. They do good work and are dependable and reasonably priced.

By DALE S. on 11/04/16
We were very pleased with Reliable's service and highly recommend it. They have always done a good job here.

By ALLISON M. on 10/27/16
My family and I have been using Reliable Heating and Cooling for years. We always request Ralph. What a nice guy!! He knows in the winter time there's no rush if something should go wrong with one of our heaters because nobody in my family will ever admit to being...
(View More)
My family and I have been using Reliable Heating and Cooling for years. We always request Ralph. What a nice guy!! He knows in the winter time there's no rush if something should go wrong with one of our heaters because nobody in my family will ever admit to being cold but let it be hot, he's here ASAP. Thanks Ralph and all the staff.
(View Less)

By JIM Z. on 10/11/16
We have been customers of Reliable for over 20 years and we have nothing negative to say about the personnel, service, prices, etc. I think this is one great company and we really appreciate the services they offer. I just thank Marty and Ralph and all the others f...
(View More)
We have been customers of Reliable for over 20 years and we have nothing negative to say about the personnel, service, prices, etc. I think this is one great company and we really appreciate the services they offer. I just thank Marty and Ralph and all the others for the great care and service they give us. Jim ******, Bridgeton, MO
(View Less)

By JOHN L. on 10/05/16
Reliable Heating & Cooling is an excellent company. Their staff is first class and very competent. In today's world it is comforting to have such a caring and first rate company. You will never be disappointed. They do a great job. I can't imagine anyone better.

By ALLISON L. on 06/22/16
Ralph did a great job re-installing my a/c units. He arrived when he said he would, was efficient, and they work perfectly. Kudos also to the owner of the company for estimating, almost to the dollar, what the job would ultimately cost, so there were no surprises.

By MARY R. on 06/22/16
Reliable is a good, solid, honest company to do business with. Someone is always available to answer their phones; the person on the other end of the line is friendly. The service techs they send are always prompt, professional and friendly. I have complete confide...
(View More)
Reliable is a good, solid, honest company to do business with. Someone is always available to answer their phones; the person on the other end of the line is friendly. The service techs they send are always prompt, professional and friendly. I have complete confidence in the service of Reliable.
(View Less)

By E.R. S. on 06/21/16
Always great service

By SAM V. on 06/21/16
We have used Reliable for years on a service plan. They are always on time with their appointments and always friendly and knowledgable.

By RITA B. on 05/25/16
Ralph did a great job servicing my air conditioner - Reliable Heating and Cooling is a wonderful company to do business with!!!

By DONA B. on 05/10/16
Ralph is always friendly and courteous. I trust his advice and would always recommend him to whomever asks.

By ALLISON M. on 05/03/16
My family has been using Reliable for many years. The Diamond Plan they offer is a great deal. The staff is always friendly and do their best to get you an appointment as soon as possible. Ralph is like another brother to us being we've been using Reliable for so...
(View More)
My family has been using Reliable for many years. The Diamond Plan they offer is a great deal. The staff is always friendly and do their best to get you an appointment as soon as possible. Ralph is like another brother to us being we've been using Reliable for so long. We'd highly recomend their services.
(View Less)

By WILLIAM B. on 04/07/16
We have used Reliable Heating & Cooling's services for more than 15 years and have been more than happy with the quality, reliability, and punctuality of their services. When we had a Florissant address, we coordinated our seasonal appointments so that the technici...
(View More)
We have used Reliable Heating & Cooling's services for more than 15 years and have been more than happy with the quality, reliability, and punctuality of their services. When we had a Florissant address, we coordinated our seasonal appointments so that the technician could cover both houses in the same trip. We were encouraged to use a service that many of our new neighbors use, but we opted to stay with Reliable because they are that: reliable.
(View Less)

By Tom T. on 04/05/16
Ralph is always prompt, courteous, and efficient. We always ask for Ralph.

By John H. on 03/31/16
Great service by Ralph. Always have a good experience.

By Teresa K. on 03/26/16
He was very nice & answered all our questions.: We have had him a few times in past years & he is very nice & professional. Answers all your questions & does a good job.

By Chris L. on 02/19/16
We have used Reliable Heating and cooling for all of our heating and cooling needs. We needed some water heater work and Ralph came out and took care of it right away. Ralph was very professional and knowledgeable. He got the job done very quickly and everything is...
(View More)
We have used Reliable Heating and cooling for all of our heating and cooling needs. We needed some water heater work and Ralph came out and took care of it right away. Ralph was very professional and knowledgeable. He got the job done very quickly and everything is working great! I always recommend Reliable to family and friends. They truly are Reliable!
(View Less)

By Mary Joe B. on 01/02/16
Great Service Reliable. On New Years Eve our furnace stopped working. We have always used Reliable and we immediately put in a call. What a way to end the year. But as usual a Reliable serviceman was here within the hour and found that the blower had gone out. Not ...
(View More)
Great Service Reliable. On New Years Eve our furnace stopped working. We have always used Reliable and we immediately put in a call. What a way to end the year. But as usual a Reliable serviceman was here within the hour and found that the blower had gone out. Not surprising as the furnace was 23 years old. To make a long story short the serviceman would not leave us without heat even though we thought we could make it until the following Monday. (we had already decided it was time for a new furnace) He installed a blower for our use until we could have a new furnace and A/C installed. (Long overdue) Two days after ordering the above we had nothing but great service. On Monday morning the installers showed up and by the end of the day our furnace and A/c was installed. The installers were GREAT. Kept us informed and answered any questions we had. And when they left the entire area was cleaned up (something you would expect anyway) But you wouldn't have known they were there other than our new heating and a/c. Grateful for this wonderful service. That is why we will always rely on Reliable Heating and Cooling.
(View Less)

By Allison M. on 11/02/14
My family has been with Reliable for many years. Very professional and as their name says RELIABLE. We highly recommend their services.
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.