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(423) 266-2424
By Ken & Joyce M. on 09/18/19
Jonathan was SUPER fast in arrival time. Very knowledgable , courteous, and FAST to fix our problem. Couldn't have been a better experience!
By Charles B. on 09/18/19
The service tech (Billy) was friendly, professional, detailed and offered excellent advice
By William & Marjorie G. on 09/17/19
Excellent customer relations team and excellent technical knowledge.
By Susie J. on 09/16/19
We have been using Reliable for over 10 years, when they put in our last air conditioner they went above and beyond their installation of the unit, moving the pad to a better spot, fixing some duct work and in a timely matter but not hurried . Then on this Friday n...
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We have been using Reliable for over 10 years, when they put in our last air conditioner they went above and beyond their installation of the unit, moving the pad to a better spot, fixing some duct work and in a timely matter but not hurried . Then on this Friday night my air went out, I called Saturday morning and they came out and had the problem found and part installed in 30 min. I have nice cold air. I just can't say enough about the people that work for this company and we will always used them.on all of our houses.
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By Carol H. on 09/10/19
very happy with every thing good man hi mary
By Mary Lynn S. on 09/09/19
Larry was great GREAT service
By Norris B. on 09/05/19
******** Technician was prompt and professional, had all the necessary tools for the service work, and worked quickly. He offered free tips to make my outside unit last longer and reset the thermostat inside to enable the A/C unit for better performance.
By Md., Lawrence Y. on 08/29/19
All work was accomplished efficiently and in a timely fashion.
By Gigi L. on 08/27/19
Billy ,s service was excellent . His knowledge & professional work were so appreciated , especially without AC on a Sunday evening .
By David P. on 08/26/19
He went right to work and had me fixed up in no time. Very professional.
By Don S. on 08/24/19
Our service technician was very professional and thorough. We are completely satisfied with the work done by Reliable Heating and Air. We could not be more pleased.
By Steve K. on 08/22/19
Extremely prompt response, quick and accurate diagnosis of the problems, repairs made quickly, technician very courteous and personable - what more can I ask? Thanks, *******.
By Chip & Liz C. on 08/22/19
Billy went above and beyond!
By Tom & Ruth F. on 08/22/19
We love Reliable Heating & Air. We got a new unit installed in 2013. The service man that came the other day was here on time, was very courteous and helpful. All the people we have talked to at Reliable Heating & Air are very customer focused and reliable thus ...
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We love Reliable Heating & Air. We got a new unit installed in 2013. The service man that came the other day was here on time, was very courteous and helpful. All the people we have talked to at Reliable Heating & Air are very customer focused and reliable thus the name Reliable Heating & Air. Thank you!
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By John O. on 08/20/19
Cameron was great! He knew a lot of people I know, may I have his personal contact info? Or give him mine and ask him to contact me.
By Bill T. on 08/20/19
No comments at this time
By Jan J. on 08/20/19
On a hot day when my air conditioning would not work, from Reliable I received a quick response and quick and excellent repair. ***** with scheduling and ***** with the repair helped make me a happy customer! They live up to their name!
By Millard C. on 08/20/19
posted review on facebook earlier service very good
By Joel L. on 08/20/19
J onathan was here at the time I was told and made the repair.
By Lynne M. on 08/20/19
Prompt response to a Sunday call on a very hot day. Jeraime was professional; speedily diagnosed and fixed the ac.
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CALL TO SCHEDULE
(423) 266-2424

Select any employee to see all their reviews.

Teddy S
5 Years
Rating:
151 total reviews!
Joe R
17 Years
Rating:
147 total reviews!
The Team
Customer Service Rep.
42 Years
Rating:
(13 total reviews)
Billy C
11 Years
Rating:
(98 total reviews)
Larry G
23 Years
Rating:
(90 total reviews)
Cameron S
Rating:
(71 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Reliable Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Reliable Heating & Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Teddy S has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
151 total reviews
Teddy joined the Reliable family in 2013. He is NATE and Generac certified. He likes to spend his spare time riding his motorcycle and fishing.
By Millard C. on 08/20/19
posted review on facebook earlier service very good
By Linda S. on 08/04/19
Excellent and professional service from Reliable and Teddy.
By Kyle K. on 07/19/19
Best I've ever used! Teddy was on time knew exactly the issue then confirmed it. Found my part then researched my warranty. and scheduled installation the next day. Called ahead and was exactly on time. Installed parts confirmed unit was functioning and was done. H...
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Best I've ever used! Teddy was on time knew exactly the issue then confirmed it. Found my part then researched my warranty. and scheduled installation the next day. Called ahead and was exactly on time. Installed parts confirmed unit was functioning and was done. He didn't even wake the baby. Can't say enough good things about this company.
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By Larry H. on 07/13/19
great service. Teddy is very knowledgable and professional. I highly recommend.
By Chip & Liz C. on 07/11/19
Great service-I highly recommend! Called in the morning the AC was fixed in several hours-exactly what you want when it’s 96 degrees!
By Al H. on 06/27/19
Always prompt serice
By Fred S. on 06/27/19
Teddy has always been reliable in his system diagnosis and recommendations as to proper maintenance
By Bob P. on 06/26/19
Great service, always courteous and professional.
By Brandon G. on 06/09/19
Our AC went out and we called Reliable that evening, asking for someone to come out the next morning. We were contacted by Reliable within an hour of their opening the next morning and told that they could send us a technician early that afternoon. Teddy called lat...
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Our AC went out and we called Reliable that evening, asking for someone to come out the next morning. We were contacted by Reliable within an hour of their opening the next morning and told that they could send us a technician early that afternoon. Teddy called late morning and said he could get to us earlier. He was extremely professional, knowledgeable, a great problem solver, fast AND efficient. He figured out the issue and fixed it. It couldn’t have taken more than an hour. Reliable won a repeat customer that day because of his professionalism, friendliness, and skill.
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By Brandon G. on 06/09/19
Our AC went out and we called Reliable that evening, asking for someone to come out the next morning. We were contacted by Reliable within an hour of their opening the next morning and told that they could send us a technician early that afternoon. Teddy called lat...
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Our AC went out and we called Reliable that evening, asking for someone to come out the next morning. We were contacted by Reliable within an hour of their opening the next morning and told that they could send us a technician early that afternoon. Teddy called late morning and said he could get to us earlier. He was extremely professional, knowledgeable, a great problem solver, fast AND efficient. He figured out the issue and fixed it. It couldn’t have taken more than an hour. Reliable won a repeat customer that day because of his professionalism, friendliness, and skill.
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By Brandon G. on 06/09/19
Our AC went out and we called Reliable that evening, asking for someone to come out the next morning. We were contacted by Reliable within an hour of their opening the next morning and told that they could send us a technician early that afternoon. Teddy called lat...
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Our AC went out and we called Reliable that evening, asking for someone to come out the next morning. We were contacted by Reliable within an hour of their opening the next morning and told that they could send us a technician early that afternoon. Teddy called late morning and said he could get to us earlier. He was extremely professional, knowledgeable, a great problem solver, fast AND efficient. He figured out the issue and fixed it. It couldn’t have taken more than an hour. Reliable won a repeat customer that day because of his professionalism, friendliness, and skill.
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By Millard R. on 06/04/19
We trust Teddy-he always knows what’s going on. You all recommended that we replace the compressor when we replaced the upstairs furnace this past winter, but my husband didn’t want to-and now it’s not an option!
By Linda M. on 05/16/19
Very nice, polite , professional young man
By Stephen H. on 03/02/19
A good quality service for sure
By Carly L. on 02/28/19
I was quoted a very high rate ($2800) to repair our system from another company, so I called Reliable to get a second opinion. They were prompt in coming out to the job, and were able to save us a ton of money. Our system needed a deep cleaning, I don't know that i...
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I was quoted a very high rate ($2800) to repair our system from another company, so I called Reliable to get a second opinion. They were prompt in coming out to the job, and were able to save us a ton of money. Our system needed a deep cleaning, I don't know that it had ever been cleaned when the previous owner's lived there and a $200 part. So for about $500 we have a working heat and air unit and that includes another cleaning that we pre-paid for. Our technician Teddy was very knowledge and polite. I also really appreciate the fact that he called me and explained everything while I was at work. I am the one who made the appointment so the little bit of extra time he took calling me in addition to speaking to my fiance at the house was appreciated. 1 Comment
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By Betty C. on 01/19/19
Always very efficient.
By Cy & Nancy H. on 01/18/19
Y’all make it so easy to keep my HVAC running effeciently. The technician,Teddy, was knowledgeable and gave me some great advise about not running the fan during humid days of summer! I really appreciate i his interest interest!
By Cynthia B. on 01/11/19
Teddy was polite and efficient. I could not have asked for a better service pro! Thanks for keeping my generator going!
By Millard R. on 01/08/19
We love Teddy- he is always great!
By C. R. C. on 10/26/18
Excellent. Send Teddy to us every time.
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