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(423) 266-2424
By Lee & Angela Y. on 07/01/20
The technician was very professional and knew his job. Lee

By Jeremy L. on 06/28/20
There's plenty of HVAC companies to choose from out there. Reliable's service is a trailblazer for other companies in the construction industry. An HVAC unit is not something you look forward to replacing but through Reliable's service, it makes the experience much...
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There's plenty of HVAC companies to choose from out there. Reliable's service is a trailblazer for other companies in the construction industry. An HVAC unit is not something you look forward to replacing but through Reliable's service, it makes the experience much better. There's a reason why people should trust Reliable above the rest. Its threaded through their service and product. Thanks again Reliable.
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By Wendell B. on 06/24/20
Jonathon arrived soon after I called for service. He quickly diagnosed the problem, and offered suggestions as to what would make it better.

By David B. on 06/24/20
Service rep vert curtious

By S. J. N. on 06/24/20
Over the years each of the Reliable techs have been good. I am satisfied with the Reliable service.

By Julia T. on 06/23/20
Brandon was great. for our unit working. share that we amps are too high and unit will have to be replaced by but no idea when. Brent came out and checked things out after Brandon was done to talk about the new unit needs. will be using reliable for the replacement...
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Brandon was great. for our unit working. share that we amps are too high and unit will have to be replaced by but no idea when. Brent came out and checked things out after Brandon was done to talk about the new unit needs. will be using reliable for the replacement when we decide it is time.
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By Robert R. on 06/23/20
Professional and reasonable

By George L. on 06/18/20
Excellent service!

By LOU P. on 06/17/20
I had a split, ductless AC unit installed. ** estimated and coordinated the work. He kept me informed of what was going on and when the work was going to be performed. ** was our lead installer and was very professional. The crew showed up on time and the work was ...
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I had a split, ductless AC unit installed. ** estimated and coordinated the work. He kept me informed of what was going on and when the work was going to be performed. ** was our lead installer and was very professional. The crew showed up on time and the work was completed in a timely manner. When they left the area was satisfactorily cleaned. There was one cosmetic part that needed to be replaced and they came out the next day to take care of it.
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By Ray P. on 06/16/20
We have used Reliable for years and have them do inspection and service twice a year.

By Betty C. on 06/14/20
Completely satisfied

By Peggy W. on 06/13/20
Always accomodating and efficient. Thank You.

By Richard S. on 06/12/20
Our service technician, Mike, was great. He arrived as scheduled, was knowledgeable, friendly, and efficient. I highly recommend him. We have never been disappointed with any of the Reliable technicians during our many years of service. We are in very capable h...
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Our service technician, Mike, was great. He arrived as scheduled, was knowledgeable, friendly, and efficient. I highly recommend him. We have never been disappointed with any of the Reliable technicians during our many years of service. We are in very capable hands with Reliable Heat and Air. (submitted by Carol Sharpe)
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By Lisa B. on 06/12/20
Reliable has the best techs in town. Super friendly, knowledgeable, and explain everything. Cameron, who came to fix a leak in my air handler, not only got the job done but corrected a few other items that could be potential problems down the line. In fact, it was ...
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Reliable has the best techs in town. Super friendly, knowledgeable, and explain everything. Cameron, who came to fix a leak in my air handler, not only got the job done but corrected a few other items that could be potential problems down the line. In fact, it was down the drain line he saw the issues! Heck, the guy even asked for a broom afterward to clean-up! Thanks, Reliable!! : )
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By Arlene B. V. on 06/10/20
Brandon was great!!! Thank you. He is a great addition to your team. I have been with you folks for 30+ years and Brandon ranks among your best. Thank you for your great service all these years. Keep it up.

By Sandra R. on 06/10/20
Very good service, as always. Tech did a great job. He was very thorough. He was very polite and respectful.

By Rick H. on 06/09/20
An excellent company, prompt and efficient, and with fair prices to boot. I am very happy to use them for all my heat and air needs. A

By Tony P. on 06/01/20
Mike was on time but did call prior to arriving at my house. He was personal and professional and did a good service on both units.

By Nancy E. G. on 05/22/20
I recommend that if someone is considering getting a Heat & Air system installed or replacing an old unit they should do business with Reliable.

By Carter P. on 05/21/20
Very professional and great, timely service.
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CALL TO SCHEDULE
(423) 266-2424

Select any employee to see all their reviews.

Joe R
17 Years
Rating:
163 total reviews!
Teddy S
20 Years
Rating:
151 total reviews!
The Team
Customer Service Rep.
42 Years
Rating:
(13 total reviews)
Billy C
11 Years
Rating:
(114 total reviews)
Larry G
23 Years
Rating:
(110 total reviews)
Mike S
Rating:
(85 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Reliable Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Reliable Heating & Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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(423) 266-2424
Teddy S has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
151 total reviews
Teddy joined the Reliable family in 2013. He is NATE and Generac certified. He likes to spend his spare time playing golf and fishing.
By Millard C. on 08/20/19
posted review on facebook earlier service very good

By Linda S. on 08/04/19
Excellent and professional service from Reliable and Teddy.

By Kyle K. on 07/19/19
Best I've ever used! Teddy was on time knew exactly the issue then confirmed it. Found my part then researched my warranty. and scheduled installation the next day. Called ahead and was exactly on time. Installed parts confirmed unit was functioning and was done. H...
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Best I've ever used! Teddy was on time knew exactly the issue then confirmed it. Found my part then researched my warranty. and scheduled installation the next day. Called ahead and was exactly on time. Installed parts confirmed unit was functioning and was done. He didn't even wake the baby. Can't say enough good things about this company.
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By Larry H. on 07/13/19
great service. Teddy is very knowledgable and professional. I highly recommend.

By Chip & Liz C. on 07/11/19
Great service-I highly recommend! Called in the morning the AC was fixed in several hours-exactly what you want when it’s 96 degrees!

By Al H. on 06/27/19
Always prompt serice

By Fred S. on 06/27/19
Teddy has always been reliable in his system diagnosis and recommendations as to proper maintenance

By Bob P. on 06/26/19
Great service, always courteous and professional.

By Brandon G. on 06/09/19
Our AC went out and we called Reliable that evening, asking for someone to come out the next morning. We were contacted by Reliable within an hour of their opening the next morning and told that they could send us a technician early that afternoon. Teddy called lat...
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Our AC went out and we called Reliable that evening, asking for someone to come out the next morning. We were contacted by Reliable within an hour of their opening the next morning and told that they could send us a technician early that afternoon. Teddy called late morning and said he could get to us earlier. He was extremely professional, knowledgeable, a great problem solver, fast AND efficient. He figured out the issue and fixed it. It couldn’t have taken more than an hour. Reliable won a repeat customer that day because of his professionalism, friendliness, and skill.
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By Brandon G. on 06/09/19
Our AC went out and we called Reliable that evening, asking for someone to come out the next morning. We were contacted by Reliable within an hour of their opening the next morning and told that they could send us a technician early that afternoon. Teddy called lat...
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Our AC went out and we called Reliable that evening, asking for someone to come out the next morning. We were contacted by Reliable within an hour of their opening the next morning and told that they could send us a technician early that afternoon. Teddy called late morning and said he could get to us earlier. He was extremely professional, knowledgeable, a great problem solver, fast AND efficient. He figured out the issue and fixed it. It couldn’t have taken more than an hour. Reliable won a repeat customer that day because of his professionalism, friendliness, and skill.
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By Brandon G. on 06/09/19
Our AC went out and we called Reliable that evening, asking for someone to come out the next morning. We were contacted by Reliable within an hour of their opening the next morning and told that they could send us a technician early that afternoon. Teddy called lat...
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Our AC went out and we called Reliable that evening, asking for someone to come out the next morning. We were contacted by Reliable within an hour of their opening the next morning and told that they could send us a technician early that afternoon. Teddy called late morning and said he could get to us earlier. He was extremely professional, knowledgeable, a great problem solver, fast AND efficient. He figured out the issue and fixed it. It couldn’t have taken more than an hour. Reliable won a repeat customer that day because of his professionalism, friendliness, and skill.
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By Millard R. on 06/04/19
We trust Teddy-he always knows what’s going on. You all recommended that we replace the compressor when we replaced the upstairs furnace this past winter, but my husband didn’t want to-and now it’s not an option!

By Linda M. on 05/16/19
Very nice, polite , professional young man

By Stephen H. on 03/02/19
A good quality service for sure

By Carly L. on 02/28/19
I was quoted a very high rate ($2800) to repair our system from another company, so I called Reliable to get a second opinion. They were prompt in coming out to the job, and were able to save us a ton of money. Our system needed a deep cleaning, I don't know that i...
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I was quoted a very high rate ($2800) to repair our system from another company, so I called Reliable to get a second opinion. They were prompt in coming out to the job, and were able to save us a ton of money. Our system needed a deep cleaning, I don't know that it had ever been cleaned when the previous owner's lived there and a $200 part. So for about $500 we have a working heat and air unit and that includes another cleaning that we pre-paid for. Our technician Teddy was very knowledge and polite. I also really appreciate the fact that he called me and explained everything while I was at work. I am the one who made the appointment so the little bit of extra time he took calling me in addition to speaking to my fiance at the house was appreciated. 1 Comment
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By Betty C. on 01/19/19
Always very efficient.

By Cy & Nancy H. on 01/18/19
Y’all make it so easy to keep my HVAC running effeciently. The technician,Teddy, was knowledgeable and gave me some great advise about not running the fan during humid days of summer! I really appreciate i his interest interest!

By Cynthia B. on 01/11/19
Teddy was polite and efficient. I could not have asked for a better service pro! Thanks for keeping my generator going!

By Millard R. on 01/08/19
We love Teddy- he is always great!

By C. R. C. on 10/26/18
Excellent. Send Teddy to us every time.
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