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By Joann C. on 11/08/19
As always I depend on reliable heating and air.tThere the best
By Sue G. on 11/07/19
I use Reliable at 2 homes I own on Signal Mountain.
By Ruth D. on 11/05/19
I have been using Reliable for many years and have always been satisfied with their response and work.
By ANNE J. on 10/31/19
Getting a new heating /cooling system can be a pleasant experience when the crew cleans up after their work, they explain how to use the new equipment, and the crew is courteous. Anne Johnson
By Bob & Susan B. on 10/29/19
Mike is very nice and knowledgeable.
By Daniel S. on 10/29/19
Very professional service man, very prompt, explained what he did.
By Robert & Nancy B. on 10/29/19
Joe inspected both of our units, cleaned our humidifier, and replaced the water panel in the humidifier. Joe always does a good job and tells us about the inspection when he's finished. We are glad that we can request him to come for our inspections.
By George M. on 10/20/19
Very professional and helpful.
By Charlie W. on 10/19/19
We have always had excellent service from Reliable Heating and Air. Our service provider diagnosed the problem immediately.
By LAVONNE R. on 10/17/19
The installers were very professional and completed the installation without any problems. I would recommend them.
By Richard W. on 10/17/19
great
By John T. on 10/08/19
RELIABLE! Came out and fixed it right the 1st time . Courteous,explained the problem & how it would be repaired. Very professional.
By Shannon B. on 10/04/19
Billy was wonderful and had the air back up and working in no time! The price was more than reasonable. I definitely recommend Reliable! I called Tuesday night and Billy was here the next afternoon and the house was cold 5 minutes after he left!!
By Shannon B. on 10/04/19
Billy was wonderful and had the air back up and working in no time! The price was more than reasonable. I definitely recommend Reliable! I called Tuesday night and Billy was here the next afternoon and the house was cold 5 minutes after he left!!
By John M. on 10/02/19
joe gave outstanding service
By Lewis H. on 10/01/19
Matt Cranfield and your Service Mgr ( ?) went the extra mile for my wife and me; as usual, eveything that was promised was delivered and my disabled A/C is working great. LAH
By DERRILL & JUDY P. on 09/28/19
Gary and his crew were just great. They removed the existing units and install both inside and outside units; performed all the testing and explained everything we needed to know about the new units. I have always enjoyed working with Brent McNamara, the sales rep....
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Gary and his crew were just great. They removed the existing units and install both inside and outside units; performed all the testing and explained everything we needed to know about the new units. I have always enjoyed working with Brent McNamara, the sales rep. He is very responsive and extremely helpful in provide alternative solutions. Good team!!!
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By Jeffrey G. on 09/27/19
My main AC unit went out overnight. Called Reliable as soon as they opened and they had their tech at my house in 30 minutes. Jeraime did a great job, fixed both my AC units quickly and was finished with an hour. Outstanding service!
By Kelly W. on 09/24/19
Very pleased with their quick and competent service! Will use them again.
By GENE K. on 09/24/19
I could go on and on about your service--But one attribute that stands out is the cohesiveness of all the staff---There is a Christian love that just felt throughout all your employees !!!
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(423) 266-2424

Select any employee to see all their reviews.

Joe R
17 Years
Rating:
152 total reviews!
Teddy S
5 Years
Rating:
151 total reviews!
The Team
Customer Service Rep.
42 Years
Rating:
(13 total reviews)
Billy C
11 Years
Rating:
(100 total reviews)
Larry G
23 Years
Rating:
(93 total reviews)
Cameron S
Rating:
(72 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Reliable Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Reliable Heating & Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Teddy S has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
151 total reviews
Teddy joined the Reliable family in 2013. He is NATE and Generac certified. He likes to spend his spare time riding his motorcycle and fishing.
By Millard C. on 08/20/19
posted review on facebook earlier service very good
By Linda S. on 08/04/19
Excellent and professional service from Reliable and Teddy.
By Kyle K. on 07/19/19
Best I've ever used! Teddy was on time knew exactly the issue then confirmed it. Found my part then researched my warranty. and scheduled installation the next day. Called ahead and was exactly on time. Installed parts confirmed unit was functioning and was done. H...
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Best I've ever used! Teddy was on time knew exactly the issue then confirmed it. Found my part then researched my warranty. and scheduled installation the next day. Called ahead and was exactly on time. Installed parts confirmed unit was functioning and was done. He didn't even wake the baby. Can't say enough good things about this company.
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By Larry H. on 07/13/19
great service. Teddy is very knowledgable and professional. I highly recommend.
By Chip & Liz C. on 07/11/19
Great service-I highly recommend! Called in the morning the AC was fixed in several hours-exactly what you want when it’s 96 degrees!
By Al H. on 06/27/19
Always prompt serice
By Fred S. on 06/27/19
Teddy has always been reliable in his system diagnosis and recommendations as to proper maintenance
By Bob P. on 06/26/19
Great service, always courteous and professional.
By Brandon G. on 06/09/19
Our AC went out and we called Reliable that evening, asking for someone to come out the next morning. We were contacted by Reliable within an hour of their opening the next morning and told that they could send us a technician early that afternoon. Teddy called lat...
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Our AC went out and we called Reliable that evening, asking for someone to come out the next morning. We were contacted by Reliable within an hour of their opening the next morning and told that they could send us a technician early that afternoon. Teddy called late morning and said he could get to us earlier. He was extremely professional, knowledgeable, a great problem solver, fast AND efficient. He figured out the issue and fixed it. It couldn’t have taken more than an hour. Reliable won a repeat customer that day because of his professionalism, friendliness, and skill.
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By Brandon G. on 06/09/19
Our AC went out and we called Reliable that evening, asking for someone to come out the next morning. We were contacted by Reliable within an hour of their opening the next morning and told that they could send us a technician early that afternoon. Teddy called lat...
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Our AC went out and we called Reliable that evening, asking for someone to come out the next morning. We were contacted by Reliable within an hour of their opening the next morning and told that they could send us a technician early that afternoon. Teddy called late morning and said he could get to us earlier. He was extremely professional, knowledgeable, a great problem solver, fast AND efficient. He figured out the issue and fixed it. It couldn’t have taken more than an hour. Reliable won a repeat customer that day because of his professionalism, friendliness, and skill.
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By Brandon G. on 06/09/19
Our AC went out and we called Reliable that evening, asking for someone to come out the next morning. We were contacted by Reliable within an hour of their opening the next morning and told that they could send us a technician early that afternoon. Teddy called lat...
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Our AC went out and we called Reliable that evening, asking for someone to come out the next morning. We were contacted by Reliable within an hour of their opening the next morning and told that they could send us a technician early that afternoon. Teddy called late morning and said he could get to us earlier. He was extremely professional, knowledgeable, a great problem solver, fast AND efficient. He figured out the issue and fixed it. It couldn’t have taken more than an hour. Reliable won a repeat customer that day because of his professionalism, friendliness, and skill.
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By Millard R. on 06/04/19
We trust Teddy-he always knows what’s going on. You all recommended that we replace the compressor when we replaced the upstairs furnace this past winter, but my husband didn’t want to-and now it’s not an option!
By Linda M. on 05/16/19
Very nice, polite , professional young man
By Stephen H. on 03/02/19
A good quality service for sure
By Carly L. on 02/28/19
I was quoted a very high rate ($2800) to repair our system from another company, so I called Reliable to get a second opinion. They were prompt in coming out to the job, and were able to save us a ton of money. Our system needed a deep cleaning, I don't know that i...
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I was quoted a very high rate ($2800) to repair our system from another company, so I called Reliable to get a second opinion. They were prompt in coming out to the job, and were able to save us a ton of money. Our system needed a deep cleaning, I don't know that it had ever been cleaned when the previous owner's lived there and a $200 part. So for about $500 we have a working heat and air unit and that includes another cleaning that we pre-paid for. Our technician Teddy was very knowledge and polite. I also really appreciate the fact that he called me and explained everything while I was at work. I am the one who made the appointment so the little bit of extra time he took calling me in addition to speaking to my fiance at the house was appreciated. 1 Comment
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By Betty C. on 01/19/19
Always very efficient.
By Cy & Nancy H. on 01/18/19
Y’all make it so easy to keep my HVAC running effeciently. The technician,Teddy, was knowledgeable and gave me some great advise about not running the fan during humid days of summer! I really appreciate i his interest interest!
By Cynthia B. on 01/11/19
Teddy was polite and efficient. I could not have asked for a better service pro! Thanks for keeping my generator going!
By Millard R. on 01/08/19
We love Teddy- he is always great!
By C. R. C. on 10/26/18
Excellent. Send Teddy to us every time.
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