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(423) 266-2424
By Sue G. on 05/19/19
Glad they cover shoes.
By Linda M. on 05/16/19
Very nice, polite , professional young man
By Charlie W. on 05/16/19
when asked, i always say reliable heat and air, and never had acomplined
By Linda C. on 05/16/19
Excellent service. Thank you!
By Robin F. on 05/14/19
I have used Reliable for several years and have had annual service contracts. The servicemen have always been knowledgeable and courteous. The company works with me to find a time that works with my schedule and they always arrive on time and do a great job. Wou...
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I have used Reliable for several years and have had annual service contracts. The servicemen have always been knowledgeable and courteous. The company works with me to find a time that works with my schedule and they always arrive on time and do a great job. Would highly recommend this company.
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By Kelley H. on 05/14/19
I would never use any other company for my heating and air repairs. Larry G came and took care of my problem and was very professional. I have a special tie with this company and they are the finest people I have known. Mary and Peggy are super in the office. I...
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I would never use any other company for my heating and air repairs. Larry G came and took care of my problem and was very professional. I have a special tie with this company and they are the finest people I have known. Mary and Peggy are super in the office. I refer this company all the time.
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By Ann J. on 05/10/19
I was really impressed with Fred he was thorough , competent and taught me several things about my heating and air conditioning as well as the thermostats. I highly recommend Fred and the reliable team. Anne Johnson
By SGT.Davis on 05/09/19
Jeraime is one of the most professional service technicians I have ever had the pleasure of doing business with! He kept his focus and composure on the job at hand...even when the problem got more elusive the deeper he dug. Well educated and courteous,he did his p...
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Jeraime is one of the most professional service technicians I have ever had the pleasure of doing business with! He kept his focus and composure on the job at hand...even when the problem got more elusive the deeper he dug. Well educated and courteous,he did his parents his team AND his company Proud!! I will be a repeat customer and I am spreading the word about your quality workmanship and fair pricing !! Sincerely SGT.Davis , US Army
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By Mary Jane S. on 05/08/19
Very courteous and professional. Explained all he did to my 2 units and the electronic air filter.
By THOM G. on 05/08/19
Our installers were very courteous and when they finished they removed all debris. They were constantly busy and did not waste any time.
By BARBARA S. on 05/04/19
Superior services by Jack and his crew, and Dave for his informative consultation. A++++
By Debbie F. on 05/01/19
Reliable has always been super easy to deal with. They show up quickly and their service is fantastic. Billy has been to my house twice and he was courteous and very knowledgeable about my system. I would highly recommend them.
By Mitzi S. on 05/01/19
I understand from my daughter-in-law that Joe was very helpful and made friends with the dogs first. He explained everything that he was doing and was very helpful when telling her what would need to be done. Very thankful for Reliable.
By William J. J. on 04/29/19
Larry G. arrived as scheduled and completed his service very professionally as is his custom. Thanks to Reliable for having him on your team! W.J.Johnson
By Rebecca C. on 04/28/19
On Wednesday, Reliable was called about an issue with my heat /air unit. A tech was contacted; he arrived within 30 minutes. After checking out the problem, The job was completed within 15 minutes. The tech was polite, discussed the problem with me, and advised...
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On Wednesday, Reliable was called about an issue with my heat /air unit. A tech was contacted; he arrived within 30 minutes. After checking out the problem, The job was completed within 15 minutes. The tech was polite, discussed the problem with me, and advised me about what would be helpful to maintain my unit.
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By Richard R. on 04/27/19
Always good service.
By Don B. on 04/24/19
Billy was super technician . Was very efficient and explained in great detail all that took place. Would recommend him and the company to anyone. Thanks again. Don B.
By Roy S. on 04/22/19
Reliable installed our heat pump system 18 years ago and we have been very happy with all aspects of their service - installation, maintenance, and emergency repairs.
By David B. on 04/22/19
Fast competent service. Friendly staff. Quickly determined the problem even while enduring and battling wasps that had nested in the unit. These service men should get hazard pay. Fortunately I was able to arm him with some wasp and hornet spray. I will continue us...
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Fast competent service. Friendly staff. Quickly determined the problem even while enduring and battling wasps that had nested in the unit. These service men should get hazard pay. Fortunately I was able to arm him with some wasp and hornet spray. I will continue use and recommend this company for all AC work.
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By Lansing H. on 04/19/19
Your men were kind and courteous in every respect - it was a good experience and we look forward to many years with our new heating and air - thank you - Lansing Hamilton
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CALL TO SCHEDULE
(423) 266-2424

Select any employee to see all their reviews.

Joe R
17 Years
Rating:
147 total reviews!
Teddy S
5 Years
Rating:
139 total reviews!
The Team
Customer Service Rep.
42 Years
Rating:
(13 total reviews)
Cameron S
10 Years
Rating:
(105 total reviews)
Larry G
23 Years
Rating:
(85 total reviews)
Billy C
11 Years
Rating:
(83 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Reliable Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Reliable Heating & Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
(423) 266-2424
Teddy S has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
139 total reviews
Teddy joined the Reliable family in 2013. He is NATE and Generac certified. He likes to spend his spare time riding his motorcycle and fishing.
By Linda M. on 05/16/19
Very nice, polite , professional young man
By Stephen H. on 03/02/19
A good quality service for sure
By Carly L. on 02/28/19
I was quoted a very high rate ($2800) to repair our system from another company, so I called Reliable to get a second opinion. They were prompt in coming out to the job, and were able to save us a ton of money. Our system needed a deep cleaning, I don't know that i...
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I was quoted a very high rate ($2800) to repair our system from another company, so I called Reliable to get a second opinion. They were prompt in coming out to the job, and were able to save us a ton of money. Our system needed a deep cleaning, I don't know that it had ever been cleaned when the previous owner's lived there and a $200 part. So for about $500 we have a working heat and air unit and that includes another cleaning that we pre-paid for. Our technician Teddy was very knowledge and polite. I also really appreciate the fact that he called me and explained everything while I was at work. I am the one who made the appointment so the little bit of extra time he took calling me in addition to speaking to my fiance at the house was appreciated. 1 Comment
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By Betty C. on 01/19/19
Always very efficient.
By Cy & Nancy H. on 01/18/19
Y’all make it so easy to keep my HVAC running effeciently. The technician,Teddy, was knowledgeable and gave me some great advise about not running the fan during humid days of summer! I really appreciate i his interest interest!
By Cynthia B. on 01/11/19
Teddy was polite and efficient. I could not have asked for a better service pro! Thanks for keeping my generator going!
By Millard R. on 01/08/19
We love Teddy- he is always great!
By C. R. C. on 10/26/18
Excellent. Send Teddy to us every time.
By Jackie R. on 10/26/18
Reliable is one company I can rely on. thanks Teddy. Timing and job was superb
By Wendell B. on 10/15/18
I called Reliable when the fan in the upstairs unit would not turn off. He came about 3 hours later and knew immediately what the problem was. He reset the thermostat which we didn't use. I tried everything that I knew do do and Teddy fixed the problem. I knew that...
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I called Reliable when the fan in the upstairs unit would not turn off. He came about 3 hours later and knew immediately what the problem was. He reset the thermostat which we didn't use. I tried everything that I knew do do and Teddy fixed the problem. I knew that anyone from Reliable would fix the problem.
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By Charles B. on 09/19/18
Best service. On time. Professional and customer oriented. Can’t ask for more.
By Bob & Susan B. on 09/13/18
This house is a rental house and I wasn't there for the service, but knowing what I know from previous experience, I'm sure things were done as normal, which is very good. I believe Teddy was the service person, and he is always great, and rescheduled this service...
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This house is a rental house and I wasn't there for the service, but knowing what I know from previous experience, I'm sure things were done as normal, which is very good. I believe Teddy was the service person, and he is always great, and rescheduled this service when the first one didn't work as planned. I have always had wonderful experience with the service technicians and the office staff.
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By Cy & Nancy H. on 08/17/18
Teddy was the tech that came to our home this time. He was friendly, knowledgable and seemed to really enjoy his work. We have never had a complain with any work Reliable Heating and Cooling has done for us!
By Don S. on 08/17/18
Very courteous and professional. Could not have had better service. Thank you!
By SCOTT B. on 08/13/18
Teddy was great. We are glad we can count on Reliable. Keep it up, Scott Brown
By Alison P. on 08/11/18
Very quick initial response time, and good at getting our AC fixed as quickly as possible.
By Fred S. on 07/28/18
Both Teddy and Jonathan worked for hours to replace magneto in generator to get it back on line
By John O. on 07/10/18
Teddy was on time, knew EXACTLY what he needed to do and did it!
By Ed L. on 07/08/18
The service person obviously knew the details of the machinery and answered all my question with alacrity. I will continue to use their services.
By Westley M. on 07/07/18
The service is excellent.Always on time, very professional and courteous.
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