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By Sue G. on 05/19/19
Glad they cover shoes.

By Linda M. on 05/16/19
Very nice, polite , professional young man

By Charlie W. on 05/16/19
when asked, i always say reliable heat and air, and never had acomplined

By Linda C. on 05/16/19
Excellent service. Thank you!

By Robin F. on 05/14/19
I have used Reliable for several years and have had annual service contracts. The servicemen have always been knowledgeable and courteous. The company works with me to find a time that works with my schedule and they always arrive on time and do a great job. Wou...
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I have used Reliable for several years and have had annual service contracts. The servicemen have always been knowledgeable and courteous. The company works with me to find a time that works with my schedule and they always arrive on time and do a great job. Would highly recommend this company.
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By Kelley H. on 05/14/19
I would never use any other company for my heating and air repairs. Larry G came and took care of my problem and was very professional. I have a special tie with this company and they are the finest people I have known. Mary and Peggy are super in the office. I...
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I would never use any other company for my heating and air repairs. Larry G came and took care of my problem and was very professional. I have a special tie with this company and they are the finest people I have known. Mary and Peggy are super in the office. I refer this company all the time.
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By Ann J. on 05/10/19
I was really impressed with Fred he was thorough , competent and taught me several things about my heating and air conditioning as well as the thermostats. I highly recommend Fred and the reliable team. Anne Johnson

By SGT.Davis on 05/09/19
Jeraime is one of the most professional service technicians I have ever had the pleasure of doing business with! He kept his focus and composure on the job at hand...even when the problem got more elusive the deeper he dug. Well educated and courteous,he did his p...
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Jeraime is one of the most professional service technicians I have ever had the pleasure of doing business with! He kept his focus and composure on the job at hand...even when the problem got more elusive the deeper he dug. Well educated and courteous,he did his parents his team AND his company Proud!! I will be a repeat customer and I am spreading the word about your quality workmanship and fair pricing !! Sincerely SGT.Davis , US Army
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By Mary Jane S. on 05/08/19
Very courteous and professional. Explained all he did to my 2 units and the electronic air filter.

By THOM G. on 05/08/19
Our installers were very courteous and when they finished they removed all debris. They were constantly busy and did not waste any time.

By BARBARA S. on 05/04/19
Superior services by Jack and his crew, and Dave for his informative consultation. A++++

By Debbie F. on 05/01/19
Reliable has always been super easy to deal with. They show up quickly and their service is fantastic. Billy has been to my house twice and he was courteous and very knowledgeable about my system. I would highly recommend them.

By Mitzi S. on 05/01/19
I understand from my daughter-in-law that Joe was very helpful and made friends with the dogs first. He explained everything that he was doing and was very helpful when telling her what would need to be done. Very thankful for Reliable.

By William J. J. on 04/29/19
Larry G. arrived as scheduled and completed his service very professionally as is his custom. Thanks to Reliable for having him on your team! W.J.Johnson

By Rebecca C. on 04/28/19
On Wednesday, Reliable was called about an issue with my heat /air unit. A tech was contacted; he arrived within 30 minutes. After checking out the problem, The job was completed within 15 minutes. The tech was polite, discussed the problem with me, and advised...
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On Wednesday, Reliable was called about an issue with my heat /air unit. A tech was contacted; he arrived within 30 minutes. After checking out the problem, The job was completed within 15 minutes. The tech was polite, discussed the problem with me, and advised me about what would be helpful to maintain my unit.
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By Richard R. on 04/27/19
Always good service.

By Don B. on 04/24/19
Billy was super technician . Was very efficient and explained in great detail all that took place. Would recommend him and the company to anyone. Thanks again. Don B.

By Roy S. on 04/22/19
Reliable installed our heat pump system 18 years ago and we have been very happy with all aspects of their service - installation, maintenance, and emergency repairs.

By David B. on 04/22/19
Fast competent service. Friendly staff. Quickly determined the problem even while enduring and battling wasps that had nested in the unit. These service men should get hazard pay. Fortunately I was able to arm him with some wasp and hornet spray. I will continue us...
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Fast competent service. Friendly staff. Quickly determined the problem even while enduring and battling wasps that had nested in the unit. These service men should get hazard pay. Fortunately I was able to arm him with some wasp and hornet spray. I will continue use and recommend this company for all AC work.
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By Lansing H. on 04/19/19
Your men were kind and courteous in every respect - it was a good experience and we look forward to many years with our new heating and air - thank you - Lansing Hamilton
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CALL TO SCHEDULE
(423) 266-2424

Select any employee to see all their reviews.

Joe R
17 Years
Rating:
147 total reviews!
Teddy S
5 Years
Rating:
139 total reviews!
The Team
Customer Service Rep.
42 Years
Rating:
(13 total reviews)
Cameron S
10 Years
Rating:
(105 total reviews)
Larry G
23 Years
Rating:
(85 total reviews)
Billy C
11 Years
Rating:
(83 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Reliable Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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(423) 266-2424

Customer service is always a top priority at Reliable Heating & Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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(423) 266-2424
Jack S has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
15 total reviews
Jack has been with the Reliable family since 1977!! From generators to heating and cooling, Jack can handle it.
By BARBARA S. on 05/04/19
Superior services by Jack and his crew, and Dave for his informative consultation. A++++

By TOM D. on 04/04/19
I have used Reliable for all my heating and a/c maintenance since they installed my first unit in my new home. That unit lasted 21 years and I have no doubt it's longevity was directly due to the outstanding service and maintenance performed by them. Their Techni...
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I have used Reliable for all my heating and a/c maintenance since they installed my first unit in my new home. That unit lasted 21 years and I have no doubt it's longevity was directly due to the outstanding service and maintenance performed by them. Their Technicians are completely professional, knowledgeable , and trustworthy. They offered easy financing and that's why I just had them install my new unit. Their products and their employees' commitment to high quality work makes them most definitely Reliable !
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By SAM & PAM H. on 06/24/18
Our A/C Unit went out on a Friday afternoon. We submitted an email request to Reliable H&A. They got with us promptly that evening. Fortunately, we were going to be out of town over the weekend, so they scheduled us for first thing Monday morning. We did have to ha...
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Our A/C Unit went out on a Friday afternoon. We submitted an email request to Reliable H&A. They got with us promptly that evening. Fortunately, we were going to be out of town over the weekend, so they scheduled us for first thing Monday morning. We did have to have a new unit. It was diagnosed, options priced, installed and the house was cool in 48 hours which we considered extremely reasonable. We were very pleased with everything. We have had service from Reliable for years and will continue it.
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By TRACY D. on 04/20/18
Excellent job all way around. Needing a new unit the salesman was superb in telling me what I needed to know. Jack and the other tech were on time and finished a head of schedule. Super nice guys, will recommend Reliable to anyone. Thanks for a great jpb and making...
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Excellent job all way around. Needing a new unit the salesman was superb in telling me what I needed to know. Jack and the other tech were on time and finished a head of schedule. Super nice guys, will recommend Reliable to anyone. Thanks for a great jpb and making it a great experience.
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By Guy M. on 02/24/18
they kept their appointment and showed up on time.(many people don't). Work professionally done. Generator works perfectly

By Joe E. on 11/10/17
Jack and his crew did a nice job installing my new Maytag HVAC. The crew was friendly for a cold Wendesday morning install. Unit looks nice, ground was smoothed out, water hose was rewound and locked up. We tested the unit before Jack left and everything is nice ...
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Jack and his crew did a nice job installing my new Maytag HVAC. The crew was friendly for a cold Wendesday morning install. Unit looks nice, ground was smoothed out, water hose was rewound and locked up. We tested the unit before Jack left and everything is nice a warm now. One piece remains, to remove the framing around the new concrete pad, but I have no doubt that will go off without a hitch. Same reliable, quality service on this install as I have received on our service calls. Dave, my sales consultant, was knowledgeable, courteous, and accommodating even though I made him wait an entire summer for a sale. They have a happy customer here. My thanks to all of the Reliable crew.
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By JOEL R. on 10/01/17
The installation crew showed up when scheduled, performed the work, cleaned up afterwards and were pleasant.

By SOPHIA B. on 07/06/17
I could not have been more pleased. Reliable was highly recommended to me by friends and now I know why. Good recommendation by Brent to replace both units at the same time rather then go through additional costs later since we needed crane to lift old & new unit...
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I could not have been more pleased. Reliable was highly recommended to me by friends and now I know why. Good recommendation by Brent to replace both units at the same time rather then go through additional costs later since we needed crane to lift old & new units. Neat & clean techs & very polite installation crew. Thank you, Joe Rose the first Tech who analyzed my problem. I've been Reliable client for 2 years...by the way...like the strong fellow on your trucks! Kind regards.
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By Steve L. on 02/04/17
Billy and Jack did a great job diagnosing and correcting the issues I was having with my home generator. They were courteous and helpful. I would highly recommend giving Reliable Heating and Air a call.

By BILL B. on 01/03/17
Jack and team did a wonderful job installing our new Maytag equipment. The guys were all friendly and professional, and had a good time with each other while installing the equipment. The installation area was quite tight and was done in one day except for the hum...
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Jack and team did a wonderful job installing our new Maytag equipment. The guys were all friendly and professional, and had a good time with each other while installing the equipment. The installation area was quite tight and was done in one day except for the humidifier. They cleaned up the area at made sure the whole system was fully functional before departing. Great Job!
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By MARY KATHERINE P. on 08/15/16
Reliable has a knowledgeable crew,.....pleasant to work with and effective in their service., From start up to clean up they were superior.

By ROBERT M. on 08/11/15
The staff are very courteous and did a great job.

By ROBERT & MARGARET M. on 08/08/15
Reliable (Jack S.) did a great job for us. We had a new Mitsubishi unit installed on our top floor due to it being so hot this summer. The workers did a great job and were very efficient. The unit works great and everyone is much happier and more comfortable.

By andrew r. on 08/26/14
We had excellent service from Jack and Billy. They were professional and kept the work site neat. We were very pleased. thank you. The Rittenberrys

By David B. on 07/18/14
Highly recommend. Their level of service and professionalism is the best. They really are reliable.
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