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By Christina F. on 08/05/20
Cameron did a great job on short notice. Excellent service and very professional.

By Greg M. on 07/31/20
Best repair service. Very professional and the best service I've ever seen! Reasonably and fairly priced. Serviceman answered all questions... and I had lots. I give them the highest rating possible.

By Laraine E. on 07/29/20
Happy with Mikes service.

By Jackie B. on 07/28/20
good

By David B. on 07/24/20
Larry G. is sharp, interesting, and efficient. Looking forward to having him back for servicing.

By Shannon B. on 07/23/20
I have used Reliabke numerous times and each time the work and employees are more than exception. I'll always use Reliable

By Marie S. on 07/20/20
GREAT

By EDNA V. on 07/16/20
I have been a customer since 2001 and the service has been consistently stellar. Quick return on calls, excellent service team, and more than once they have come ahead of schedule. I trust the team completely and they have never let me down! I also love the follow-...
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I have been a customer since 2001 and the service has been consistently stellar. Quick return on calls, excellent service team, and more than once they have come ahead of schedule. I trust the team completely and they have never let me down! I also love the follow-up to make sure the problem has been solved. Thanks, Reliable!
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By Julius & Willie P. on 07/16/20
Great service

By Tom P. on 07/14/20
Everyone at every level of RELIABLE is great to work with. The service techs are all excellent, knowledgeable, and courteous. We have bought 7 different whole house units from them over the past 13 years and have always been pleased with the initial installation an...
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Everyone at every level of RELIABLE is great to work with. The service techs are all excellent, knowledgeable, and courteous. We have bought 7 different whole house units from them over the past 13 years and have always been pleased with the initial installation and also the routine service.
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By BRUCE A R. on 07/11/20
Exceptional and clarifying information and service.

By Carolyn P. on 07/09/20
Mike was very nice and help me by answering questions. He was very helpful!

By Robert C. M. on 07/08/20
Another great preventive maintenance service by Cameron.

By Greg P. on 07/07/20
Jonathan was beyond excellent in every phase of our service call. Response to call was very fast and resolution to issue even quicker. Extremely professional !

By Roger P. on 07/07/20
Chris did an excellent job and was careful to inform me about the condition of all of the components since we are running out of the warranty timeline. I would recommend him for any job and would love to have him return to our home in the future.

By Lori J. on 07/07/20
Absolutely amazing!! Our air went out on the evening of Friday July 3rd. We called Reliable on Saturday July 4th. Of course I was worried I would be able to get any help on the 4th. But the office called the tech on call and Jonathan was at the house within an hour...
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Absolutely amazing!! Our air went out on the evening of Friday July 3rd. We called Reliable on Saturday July 4th. Of course I was worried I would be able to get any help on the 4th. But the office called the tech on call and Jonathan was at the house within an hour. It didn't take him long at all to fix things - he even had the part we needed on his truck. And he took the time to check on other things in the house and listen to all my random questions. Jonathan was professional, friendly and a saving grace to someone without air conditioning on the 4th of July! I have to also say that the pricing was not bad at all. I expected the service call to be much more for a Holiday weekend I absolutely recommend Reliable Heating & Air Conditioning!!
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By Robert H. on 07/06/20
my tech that came out johnthan s was very prompt and fast about getting my unit back to cooling

By Lee & Angela Y. on 07/01/20
The technician was very professional and knew his job. Lee

By Jeremy L. on 06/28/20
There's plenty of HVAC companies to choose from out there. Reliable's service is a trailblazer for other companies in the construction industry. An HVAC unit is not something you look forward to replacing but through Reliable's service, it makes the experience much...
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There's plenty of HVAC companies to choose from out there. Reliable's service is a trailblazer for other companies in the construction industry. An HVAC unit is not something you look forward to replacing but through Reliable's service, it makes the experience much better. There's a reason why people should trust Reliable above the rest. Its threaded through their service and product. Thanks again Reliable.
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By Wilburn F. on 06/27/20
I called Reliable Heating & Air first thing in the morning and Matt was at my house in about an hour. Matt was very friendly and professional. He diagnosed my issue, told me what it would take to resolve it, and how much it would cost. Matt had what was needed on ...
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I called Reliable Heating & Air first thing in the morning and Matt was at my house in about an hour. Matt was very friendly and professional. He diagnosed my issue, told me what it would take to resolve it, and how much it would cost. Matt had what was needed on his truck and quickly took care of the problem. This was not the first time I have used Reliable Heating & Air and they have never let me down. I wholeheartedly recommend Reliable zheating & Air.
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(423) 266-2424

Select any employee to see all their reviews.

Joe R
17 Years
Rating:
163 total reviews!
Teddy S
20 Years
Rating:
151 total reviews!
The Team
Customer Service Rep.
42 Years
Rating:
(13 total reviews)
Billy C
11 Years
Rating:
(115 total reviews)
Larry G
23 Years
Rating:
(113 total reviews)
Mike S
Rating:
(87 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Reliable Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Reliable Heating & Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Jack S has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
18 total reviews
Jack has been with the Reliable family since 1977!! From generators to heating and cooling, Jack can handle it.
By ELIZABETH B. on 03/30/20
Reliable came quickly. Explained the problem and after discussing what we needed to do. Ordered the new system and installed it the day we agreed on. Great company to work with.

By BEN & CATHY C. on 03/06/20
Punctuality, professionalism, personality, work ethic

By TOM L. on 01/24/20
Excellent service. All service personnel were very capable, friendly and professional.

By BARBARA S. on 05/04/19
Superior services by Jack and his crew, and Dave for his informative consultation. A++++

By TOM D. on 04/04/19
I have used Reliable for all my heating and a/c maintenance since they installed my first unit in my new home. That unit lasted 21 years and I have no doubt it's longevity was directly due to the outstanding service and maintenance performed by them. Their Techni...
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I have used Reliable for all my heating and a/c maintenance since they installed my first unit in my new home. That unit lasted 21 years and I have no doubt it's longevity was directly due to the outstanding service and maintenance performed by them. Their Technicians are completely professional, knowledgeable , and trustworthy. They offered easy financing and that's why I just had them install my new unit. Their products and their employees' commitment to high quality work makes them most definitely Reliable !
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By SAM & PAM H. on 06/24/18
Our A/C Unit went out on a Friday afternoon. We submitted an email request to Reliable H&A. They got with us promptly that evening. Fortunately, we were going to be out of town over the weekend, so they scheduled us for first thing Monday morning. We did have to ha...
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Our A/C Unit went out on a Friday afternoon. We submitted an email request to Reliable H&A. They got with us promptly that evening. Fortunately, we were going to be out of town over the weekend, so they scheduled us for first thing Monday morning. We did have to have a new unit. It was diagnosed, options priced, installed and the house was cool in 48 hours which we considered extremely reasonable. We were very pleased with everything. We have had service from Reliable for years and will continue it.
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By TRACY D. on 04/20/18
Excellent job all way around. Needing a new unit the salesman was superb in telling me what I needed to know. Jack and the other tech were on time and finished a head of schedule. Super nice guys, will recommend Reliable to anyone. Thanks for a great jpb and making...
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Excellent job all way around. Needing a new unit the salesman was superb in telling me what I needed to know. Jack and the other tech were on time and finished a head of schedule. Super nice guys, will recommend Reliable to anyone. Thanks for a great jpb and making it a great experience.
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By Guy M. on 02/24/18
they kept their appointment and showed up on time.(many people don't). Work professionally done. Generator works perfectly

By Joe E. on 11/10/17
Jack and his crew did a nice job installing my new Maytag HVAC. The crew was friendly for a cold Wendesday morning install. Unit looks nice, ground was smoothed out, water hose was rewound and locked up. We tested the unit before Jack left and everything is nice ...
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Jack and his crew did a nice job installing my new Maytag HVAC. The crew was friendly for a cold Wendesday morning install. Unit looks nice, ground was smoothed out, water hose was rewound and locked up. We tested the unit before Jack left and everything is nice a warm now. One piece remains, to remove the framing around the new concrete pad, but I have no doubt that will go off without a hitch. Same reliable, quality service on this install as I have received on our service calls. Dave, my sales consultant, was knowledgeable, courteous, and accommodating even though I made him wait an entire summer for a sale. They have a happy customer here. My thanks to all of the Reliable crew.
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By JOEL R. on 10/01/17
The installation crew showed up when scheduled, performed the work, cleaned up afterwards and were pleasant.

By SOPHIA B. on 07/06/17
I could not have been more pleased. Reliable was highly recommended to me by friends and now I know why. Good recommendation by Brent to replace both units at the same time rather then go through additional costs later since we needed crane to lift old & new unit...
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I could not have been more pleased. Reliable was highly recommended to me by friends and now I know why. Good recommendation by Brent to replace both units at the same time rather then go through additional costs later since we needed crane to lift old & new units. Neat & clean techs & very polite installation crew. Thank you, Joe Rose the first Tech who analyzed my problem. I've been Reliable client for 2 years...by the way...like the strong fellow on your trucks! Kind regards.
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By Steve L. on 02/04/17
Billy and Jack did a great job diagnosing and correcting the issues I was having with my home generator. They were courteous and helpful. I would highly recommend giving Reliable Heating and Air a call.

By BILL B. on 01/03/17
Jack and team did a wonderful job installing our new Maytag equipment. The guys were all friendly and professional, and had a good time with each other while installing the equipment. The installation area was quite tight and was done in one day except for the hum...
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Jack and team did a wonderful job installing our new Maytag equipment. The guys were all friendly and professional, and had a good time with each other while installing the equipment. The installation area was quite tight and was done in one day except for the humidifier. They cleaned up the area at made sure the whole system was fully functional before departing. Great Job!
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By MARY KATHERINE P. on 08/15/16
Reliable has a knowledgeable crew,.....pleasant to work with and effective in their service., From start up to clean up they were superior.

By ROBERT M. on 08/11/15
The staff are very courteous and did a great job.

By ROBERT & MARGARET M. on 08/08/15
Reliable (Jack S.) did a great job for us. We had a new Mitsubishi unit installed on our top floor due to it being so hot this summer. The workers did a great job and were very efficient. The unit works great and everyone is much happier and more comfortable.

By andrew r. on 08/26/14
We had excellent service from Jack and Billy. They were professional and kept the work site neat. We were very pleased. thank you. The Rittenberrys

By David B. on 07/18/14
Highly recommend. Their level of service and professionalism is the best. They really are reliable.
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