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By Jeremy L. on 06/28/20
There's plenty of HVAC companies to choose from out there. Reliable's service is a trailblazer for other companies in the construction industry. An HVAC unit is not something you look forward to replacing but through Reliable's service, it makes the experience much...
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There's plenty of HVAC companies to choose from out there. Reliable's service is a trailblazer for other companies in the construction industry. An HVAC unit is not something you look forward to replacing but through Reliable's service, it makes the experience much better. There's a reason why people should trust Reliable above the rest. Its threaded through their service and product. Thanks again Reliable.
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By Wilburn F. on 06/27/20
I called Reliable Heating & Air first thing in the morning and Matt was at my house in about an hour. Matt was very friendly and professional. He diagnosed my issue, told me what it would take to resolve it, and how much it would cost. Matt had what was needed on ...
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I called Reliable Heating & Air first thing in the morning and Matt was at my house in about an hour. Matt was very friendly and professional. He diagnosed my issue, told me what it would take to resolve it, and how much it would cost. Matt had what was needed on his truck and quickly took care of the problem. This was not the first time I have used Reliable Heating & Air and they have never let me down. I wholeheartedly recommend Reliable zheating & Air.
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By Wendell B. on 06/24/20
Jonathon arrived soon after I called for service. He quickly diagnosed the problem, and offered suggestions as to what would make it better.

By David B. on 06/24/20
Service rep vert curtious

By S. J. N. on 06/24/20
Over the years each of the Reliable techs have been good. I am satisfied with the Reliable service.

By Robin C. on 06/23/20
I have used Reliable Heating and Air since I moved to the area a little over a year ago and couldn't be happier. Right off the bat, they rerouted a dryer vent that the home inspector said was against code to be venting into the garage, because the old vent to the o...
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I have used Reliable Heating and Air since I moved to the area a little over a year ago and couldn't be happier. Right off the bat, they rerouted a dryer vent that the home inspector said was against code to be venting into the garage, because the old vent to the outside had been clogged completely up. They also did the correct paper work to help me force the previous owner (I had bought it from ) to pay for it, as they had dangerously reconnected the vent to the clogged pipe after the home inspector's report. I also had them clean out all my duct work. Such a great company! Since that time, their technicians have been to my house three times to do my seasonal check-ups and ** has been at two of those. He has been completely professional, courteous, and friendly each check-up.
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By Julia T. on 06/23/20
Brandon was great. for our unit working. share that we amps are too high and unit will have to be replaced by but no idea when. Brent came out and checked things out after Brandon was done to talk about the new unit needs. will be using reliable for the replacement...
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Brandon was great. for our unit working. share that we amps are too high and unit will have to be replaced by but no idea when. Brent came out and checked things out after Brandon was done to talk about the new unit needs. will be using reliable for the replacement when we decide it is time.
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By Robert R. on 06/23/20
Professional and reasonable

By Gina K. on 06/22/20
The tech showed up on time and fixed the problem. He also took the time to explain the issue.

By George L. on 06/18/20
Excellent service!

By LOU P. on 06/17/20
I had a split, ductless AC unit installed. ** estimated and coordinated the work. He kept me informed of what was going on and when the work was going to be performed. ** was our lead installer and was very professional. The crew showed up on time and the work was ...
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I had a split, ductless AC unit installed. ** estimated and coordinated the work. He kept me informed of what was going on and when the work was going to be performed. ** was our lead installer and was very professional. The crew showed up on time and the work was completed in a timely manner. When they left the area was satisfactorily cleaned. There was one cosmetic part that needed to be replaced and they came out the next day to take care of it.
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By Ray P. on 06/16/20
We have used Reliable for years and have them do inspection and service twice a year.

By Betty C. on 06/14/20
Completely satisfied

By Peggy W. on 06/13/20
Always accomodating and efficient. Thank You.

By Richard S. on 06/12/20
Our service technician, Mike, was great. He arrived as scheduled, was knowledgeable, friendly, and efficient. I highly recommend him. We have never been disappointed with any of the Reliable technicians during our many years of service. We are in very capable h...
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Our service technician, Mike, was great. He arrived as scheduled, was knowledgeable, friendly, and efficient. I highly recommend him. We have never been disappointed with any of the Reliable technicians during our many years of service. We are in very capable hands with Reliable Heat and Air. (submitted by Carol Sharpe)
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By Lisa B. on 06/12/20
Reliable has the best techs in town. Super friendly, knowledgeable, and explain everything. Cameron, who came to fix a leak in my air handler, not only got the job done but corrected a few other items that could be potential problems down the line. In fact, it was ...
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Reliable has the best techs in town. Super friendly, knowledgeable, and explain everything. Cameron, who came to fix a leak in my air handler, not only got the job done but corrected a few other items that could be potential problems down the line. In fact, it was down the drain line he saw the issues! Heck, the guy even asked for a broom afterward to clean-up! Thanks, Reliable!! : )
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By Arlene B. V. on 06/10/20
Brandon was great!!! Thank you. He is a great addition to your team. I have been with you folks for 30+ years and Brandon ranks among your best. Thank you for your great service all these years. Keep it up.

By Sandra R. on 06/10/20
Very good service, as always. Tech did a great job. He was very thorough. He was very polite and respectful.

By Rick H. on 06/09/20
An excellent company, prompt and efficient, and with fair prices to boot. I am very happy to use them for all my heat and air needs. A

By Tony P. on 06/01/20
Mike was on time but did call prior to arriving at my house. He was personal and professional and did a good service on both units.
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* Total number of reviews and star-ratings are based on data collected during the time period Reliable Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Reliable Heating & Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Billy C has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
117 total reviews
Billy joined the Reliable family in 2005. He's done it all, from generator installation to repairs.
By Steve L. on 02/04/17
Billy and Jack did a great job diagnosing and correcting the issues I was having with my home generator. They were courteous and helpful. I would highly recommend giving Reliable Heating and Air a call.

By Raymond S. on 02/03/17
Billy did a very professional job and is a good ambassador for Reliable.

By Charlie W. on 02/03/17
super fast service. found the problem, had to go under house to fix. was through and gone in less than 30 minutes.service man,billy, was very friendly, quick to finish, and gone. but the above seems to fit all the service people at Reliable.

By Beverley T. on 01/06/17
I knew something was wrong with my furnace, but until a part was replaced, I didn't realize how bad it was, it is working perfectly and efficiently!

By Neil M. on 12/21/16
We had a condensate pump go out on a Saturday night when the temperature was going down into the 20s and 30s. Reliable reached out and scheduled for the earliest time possible. When our smart thermostat was misbehaving, they went the extra mile to make sure we coul...
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We had a condensate pump go out on a Saturday night when the temperature was going down into the 20s and 30s. Reliable reached out and scheduled for the earliest time possible. When our smart thermostat was misbehaving, they went the extra mile to make sure we could get our heat back on as soon as possible.
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By Ben H. on 12/19/16
Great service. Was here within an hour.

By John C. on 08/15/16
On a Sunday night when the temps are starting to reach 80 inside your house, I will have to say that Reliable came through in a big way. The service call fee was not out of line for a weekend and Billy did a great job. He was in and out in a very efficient time fra...
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On a Sunday night when the temps are starting to reach 80 inside your house, I will have to say that Reliable came through in a big way. The service call fee was not out of line for a weekend and Billy did a great job. He was in and out in a very efficient time frame. He diagnosed the problem and had the part on the truck. All around, Barbara and I are very pleased. A recommendation. Thanks again John A. Campbell, Ooltewah
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By Jennifier H. on 07/26/16
When we recently thought we might have a problem with our A/C, Billy from Reliable came out on a Sunday to verify everything was working. Billy answered our questions and was really friendly. We appreciate the great service we receive from Reliable!

By Peggy W. on 05/22/16
My comments regarding the recent service: Your technician was prompt, courteous and efficient. He checked our equipment thoroughly as we requested. My compliments. Peggy Wilkerson

By BRENDA B. on 03/31/16
Both were very nice and completed the job to our satisfaction. Billy even gave a couple of suggestions on how to get the most from our new unit.

By Sid H. on 02/25/16
Very professional, have used them for several years now, their service people are knowledgeable and they are always here when they say they will be. It's been a pleasure working with a company that does business the way they do. They always tell me how much the wo...
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Very professional, have used them for several years now, their service people are knowledgeable and they are always here when they say they will be. It's been a pleasure working with a company that does business the way they do. They always tell me how much the work is going to cost before they start, unlike some of the others. They also installed a natural gas generator a couple of years ago and it has been absolutely flawless.
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By Gregory T. on 02/22/16
I'm satisfied with the warranty service visit from ***** at Reliable Heating & Air Conditioning. ***** was very knowledgeable of his job as he answered all of my questions . ***** was also courteous. I would strongly recommend Reliable Heating & Air Conditioning du...
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I'm satisfied with the warranty service visit from ***** at Reliable Heating & Air Conditioning. ***** was very knowledgeable of his job as he answered all of my questions . ***** was also courteous. I would strongly recommend Reliable Heating & Air Conditioning due to good overall service.
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By Larry M. on 02/18/16
We have been with Reliable for a number of years. We replaced our old unit with one and purchased a 10 year warranty. We are very satisfied with unit and service. Service recently was an annual check up to insure everything is working properly. We like this option ...
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We have been with Reliable for a number of years. We replaced our old unit with one and purchased a 10 year warranty. We are very satisfied with unit and service. Service recently was an annual check up to insure everything is working properly. We like this option very much. Repairman was polite, knowledgeable and efficient. We are happy with Reliable.
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By Ralph H. on 02/16/16
Billy C. did a good job servicing my heat pump during the annual service visit even in our cramped and untidy "utility room". Hope to see him again for a routine checkup.

By Ralph H. on 02/02/16
A great company to do business with but you really shouldn't try to back up uphill on the grass - it won't work.Keep on going down hill even if you're in the yard.

By Brian J. on 01/09/16
Billy C came out to service our generator. We have a service contract with Reliable for twice a year. They called and reminded us we were due -- as we had forgotten to schedule. Billy arrived, did the inspection and service, getting the generator to run even smooth...
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Billy C came out to service our generator. We have a service contract with Reliable for twice a year. They called and reminded us we were due -- as we had forgotten to schedule. Billy arrived, did the inspection and service, getting the generator to run even smoother, cleaned up, came with a written evaluation of the generator -- all with an extremely friendly and professional manner. Hope he continues to service our area.
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By Raymond S. on 01/08/16
Great service, tech was on time, friendly, explained what he was doing and competent.
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