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By Greg M. on 07/31/20
Best repair service. Very professional and the best service I've ever seen! Reasonably and fairly priced. Serviceman answered all questions... and I had lots. I give them the highest rating possible.

By Laraine E. on 07/29/20
Happy with Mikes service.

By Jackie B. on 07/28/20
good

By David B. on 07/24/20
Larry G. is sharp, interesting, and efficient. Looking forward to having him back for servicing.

By Shannon B. on 07/23/20
I have used Reliabke numerous times and each time the work and employees are more than exception. I'll always use Reliable

By Marie S. on 07/20/20
GREAT

By EDNA V. on 07/16/20
I have been a customer since 2001 and the service has been consistently stellar. Quick return on calls, excellent service team, and more than once they have come ahead of schedule. I trust the team completely and they have never let me down! I also love the follow-...
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I have been a customer since 2001 and the service has been consistently stellar. Quick return on calls, excellent service team, and more than once they have come ahead of schedule. I trust the team completely and they have never let me down! I also love the follow-up to make sure the problem has been solved. Thanks, Reliable!
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By Julius & Willie P. on 07/16/20
Great service

By Tom P. on 07/14/20
Everyone at every level of RELIABLE is great to work with. The service techs are all excellent, knowledgeable, and courteous. We have bought 7 different whole house units from them over the past 13 years and have always been pleased with the initial installation an...
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Everyone at every level of RELIABLE is great to work with. The service techs are all excellent, knowledgeable, and courteous. We have bought 7 different whole house units from them over the past 13 years and have always been pleased with the initial installation and also the routine service.
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By BRUCE A R. on 07/11/20
Exceptional and clarifying information and service.

By Carolyn P. on 07/09/20
Mike was very nice and help me by answering questions. He was very helpful!

By Robert C. M. on 07/08/20
Another great preventive maintenance service by Cameron.

By Greg P. on 07/07/20
Jonathan was beyond excellent in every phase of our service call. Response to call was very fast and resolution to issue even quicker. Extremely professional !

By Roger P. on 07/07/20
Chris did an excellent job and was careful to inform me about the condition of all of the components since we are running out of the warranty timeline. I would recommend him for any job and would love to have him return to our home in the future.

By Lori J. on 07/07/20
Absolutely amazing!! Our air went out on the evening of Friday July 3rd. We called Reliable on Saturday July 4th. Of course I was worried I would be able to get any help on the 4th. But the office called the tech on call and Jonathan was at the house within an hour...
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Absolutely amazing!! Our air went out on the evening of Friday July 3rd. We called Reliable on Saturday July 4th. Of course I was worried I would be able to get any help on the 4th. But the office called the tech on call and Jonathan was at the house within an hour. It didn't take him long at all to fix things - he even had the part we needed on his truck. And he took the time to check on other things in the house and listen to all my random questions. Jonathan was professional, friendly and a saving grace to someone without air conditioning on the 4th of July! I have to also say that the pricing was not bad at all. I expected the service call to be much more for a Holiday weekend I absolutely recommend Reliable Heating & Air Conditioning!!
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By Robert H. on 07/06/20
my tech that came out johnthan s was very prompt and fast about getting my unit back to cooling

By Lee & Angela Y. on 07/01/20
The technician was very professional and knew his job. Lee

By Jeremy L. on 06/28/20
There's plenty of HVAC companies to choose from out there. Reliable's service is a trailblazer for other companies in the construction industry. An HVAC unit is not something you look forward to replacing but through Reliable's service, it makes the experience much...
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There's plenty of HVAC companies to choose from out there. Reliable's service is a trailblazer for other companies in the construction industry. An HVAC unit is not something you look forward to replacing but through Reliable's service, it makes the experience much better. There's a reason why people should trust Reliable above the rest. Its threaded through their service and product. Thanks again Reliable.
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By Wilburn F. on 06/27/20
I called Reliable Heating & Air first thing in the morning and Matt was at my house in about an hour. Matt was very friendly and professional. He diagnosed my issue, told me what it would take to resolve it, and how much it would cost. Matt had what was needed on ...
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I called Reliable Heating & Air first thing in the morning and Matt was at my house in about an hour. Matt was very friendly and professional. He diagnosed my issue, told me what it would take to resolve it, and how much it would cost. Matt had what was needed on his truck and quickly took care of the problem. This was not the first time I have used Reliable Heating & Air and they have never let me down. I wholeheartedly recommend Reliable zheating & Air.
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By Wendell B. on 06/24/20
Jonathon arrived soon after I called for service. He quickly diagnosed the problem, and offered suggestions as to what would make it better.
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* Total number of reviews and star-ratings are based on data collected during the time period Reliable Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Reliable Heating & Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Billy C has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
118 total reviews
Billy joined the Reliable family in 2005. He's done it all, from generator installation to repairs.
By Amy C. on 02/08/17
Billy with Reliable was very professional and kept me informed about the inspection process and his findings. He even spoke with me after hours because I was not available to speak during work hours. I appreciate his time and attention.

By Steve L. on 02/04/17
Billy and Jack did a great job diagnosing and correcting the issues I was having with my home generator. They were courteous and helpful. I would highly recommend giving Reliable Heating and Air a call.

By Raymond S. on 02/03/17
Billy did a very professional job and is a good ambassador for Reliable.

By Charlie W. on 02/03/17
super fast service. found the problem, had to go under house to fix. was through and gone in less than 30 minutes.service man,billy, was very friendly, quick to finish, and gone. but the above seems to fit all the service people at Reliable.

By Beverley T. on 01/06/17
I knew something was wrong with my furnace, but until a part was replaced, I didn't realize how bad it was, it is working perfectly and efficiently!

By Neil M. on 12/21/16
We had a condensate pump go out on a Saturday night when the temperature was going down into the 20s and 30s. Reliable reached out and scheduled for the earliest time possible. When our smart thermostat was misbehaving, they went the extra mile to make sure we coul...
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We had a condensate pump go out on a Saturday night when the temperature was going down into the 20s and 30s. Reliable reached out and scheduled for the earliest time possible. When our smart thermostat was misbehaving, they went the extra mile to make sure we could get our heat back on as soon as possible.
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By Ben H. on 12/19/16
Great service. Was here within an hour.

By John C. on 08/15/16
On a Sunday night when the temps are starting to reach 80 inside your house, I will have to say that Reliable came through in a big way. The service call fee was not out of line for a weekend and Billy did a great job. He was in and out in a very efficient time fra...
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On a Sunday night when the temps are starting to reach 80 inside your house, I will have to say that Reliable came through in a big way. The service call fee was not out of line for a weekend and Billy did a great job. He was in and out in a very efficient time frame. He diagnosed the problem and had the part on the truck. All around, Barbara and I are very pleased. A recommendation. Thanks again John A. Campbell, Ooltewah
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By Jennifier H. on 07/26/16
When we recently thought we might have a problem with our A/C, Billy from Reliable came out on a Sunday to verify everything was working. Billy answered our questions and was really friendly. We appreciate the great service we receive from Reliable!

By Peggy W. on 05/22/16
My comments regarding the recent service: Your technician was prompt, courteous and efficient. He checked our equipment thoroughly as we requested. My compliments. Peggy Wilkerson

By BRENDA B. on 03/31/16
Both were very nice and completed the job to our satisfaction. Billy even gave a couple of suggestions on how to get the most from our new unit.

By Sid H. on 02/25/16
Very professional, have used them for several years now, their service people are knowledgeable and they are always here when they say they will be. It's been a pleasure working with a company that does business the way they do. They always tell me how much the wo...
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Very professional, have used them for several years now, their service people are knowledgeable and they are always here when they say they will be. It's been a pleasure working with a company that does business the way they do. They always tell me how much the work is going to cost before they start, unlike some of the others. They also installed a natural gas generator a couple of years ago and it has been absolutely flawless.
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By Gregory T. on 02/22/16
I'm satisfied with the warranty service visit from ***** at Reliable Heating & Air Conditioning. ***** was very knowledgeable of his job as he answered all of my questions . ***** was also courteous. I would strongly recommend Reliable Heating & Air Conditioning du...
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I'm satisfied with the warranty service visit from ***** at Reliable Heating & Air Conditioning. ***** was very knowledgeable of his job as he answered all of my questions . ***** was also courteous. I would strongly recommend Reliable Heating & Air Conditioning due to good overall service.
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By Larry M. on 02/18/16
We have been with Reliable for a number of years. We replaced our old unit with one and purchased a 10 year warranty. We are very satisfied with unit and service. Service recently was an annual check up to insure everything is working properly. We like this option ...
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We have been with Reliable for a number of years. We replaced our old unit with one and purchased a 10 year warranty. We are very satisfied with unit and service. Service recently was an annual check up to insure everything is working properly. We like this option very much. Repairman was polite, knowledgeable and efficient. We are happy with Reliable.
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By Ralph H. on 02/16/16
Billy C. did a good job servicing my heat pump during the annual service visit even in our cramped and untidy "utility room". Hope to see him again for a routine checkup.

By Ralph H. on 02/02/16
A great company to do business with but you really shouldn't try to back up uphill on the grass - it won't work.Keep on going down hill even if you're in the yard.

By Brian J. on 01/09/16
Billy C came out to service our generator. We have a service contract with Reliable for twice a year. They called and reminded us we were due -- as we had forgotten to schedule. Billy arrived, did the inspection and service, getting the generator to run even smooth...
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Billy C came out to service our generator. We have a service contract with Reliable for twice a year. They called and reminded us we were due -- as we had forgotten to schedule. Billy arrived, did the inspection and service, getting the generator to run even smoother, cleaned up, came with a written evaluation of the generator -- all with an extremely friendly and professional manner. Hope he continues to service our area.
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By Raymond S. on 01/08/16
Great service, tech was on time, friendly, explained what he was doing and competent.
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