CALL TO SCHEDULE
(423) 266-2424
By Gloria L. on 06/10/19
The tech who serviced my unit was ********. He called prior to arriving and was there in a timely manner. He was very thorough, did an excellent job and provided great service. He also gave me insight on several check points to make and what to look for to make sur...
(View More)
The tech who serviced my unit was ********. He called prior to arriving and was there in a timely manner. He was very thorough, did an excellent job and provided great service. He also gave me insight on several check points to make and what to look for to make sure my unit keeps running efficiently. I most certainly will use Reliable again for future service of my heating and air system.
(View Less)

By Brandon G. on 06/09/19
Our AC went out and we called Reliable that evening, asking for someone to come out the next morning. We were contacted by Reliable within an hour of their opening the next morning and told that they could send us a technician early that afternoon. Teddy called lat...
(View More)
Our AC went out and we called Reliable that evening, asking for someone to come out the next morning. We were contacted by Reliable within an hour of their opening the next morning and told that they could send us a technician early that afternoon. Teddy called late morning and said he could get to us earlier. He was extremely professional, knowledgeable, a great problem solver, fast AND efficient. He figured out the issue and fixed it. It couldn’t have taken more than an hour. Reliable won a repeat customer that day because of his professionalism, friendliness, and skill.
(View Less)

By Brandon G. on 06/09/19
Our AC went out and we called Reliable that evening, asking for someone to come out the next morning. We were contacted by Reliable within an hour of their opening the next morning and told that they could send us a technician early that afternoon. Teddy called lat...
(View More)
Our AC went out and we called Reliable that evening, asking for someone to come out the next morning. We were contacted by Reliable within an hour of their opening the next morning and told that they could send us a technician early that afternoon. Teddy called late morning and said he could get to us earlier. He was extremely professional, knowledgeable, a great problem solver, fast AND efficient. He figured out the issue and fixed it. It couldn’t have taken more than an hour. Reliable won a repeat customer that day because of his professionalism, friendliness, and skill.
(View Less)

By Brandon G. on 06/09/19
Our AC went out and we called Reliable that evening, asking for someone to come out the next morning. We were contacted by Reliable within an hour of their opening the next morning and told that they could send us a technician early that afternoon. Teddy called lat...
(View More)
Our AC went out and we called Reliable that evening, asking for someone to come out the next morning. We were contacted by Reliable within an hour of their opening the next morning and told that they could send us a technician early that afternoon. Teddy called late morning and said he could get to us earlier. He was extremely professional, knowledgeable, a great problem solver, fast AND efficient. He figured out the issue and fixed it. It couldn’t have taken more than an hour. Reliable won a repeat customer that day because of his professionalism, friendliness, and skill.
(View Less)

By John I. on 06/05/19
Very pleased with service

By John W. on 06/04/19
Efficient, complete, on-time, pleasent, superb, friendly, professional, thourough and informative

By Harry W. on 06/04/19
Fred was professional, courteous and timely. He diagnosed the problem and fixed it.Thanks

By Millard R. on 06/04/19
We trust Teddy-he always knows what’s going on. You all recommended that we replace the compressor when we replaced the upstairs furnace this past winter, but my husband didn’t want to-and now it’s not an option!

By John W. on 06/04/19
Our problem was intermittent so the Tech had to work extra hard to find and diagnose the problem. As always the service was great and you stood behind your product and service. Thank you!

By Martha C. on 06/04/19
Excellent service!

By Martha C. on 06/03/19
Fred was exceptionally courteous and extremely helpful as he explained the problem and likely solution

By Bob A. on 05/26/19
Cameron does an excellent job !

By Sue G. on 05/19/19
Glad they cover shoes.

By Linda M. on 05/16/19
Very nice, polite , professional young man

By Charlie W. on 05/16/19
when asked, i always say reliable heat and air, and never had acomplined

By Linda C. on 05/16/19
Excellent service. Thank you!

By Carolyn S. on 05/14/19
Excellent service! Responded and was at my house within 3 1/2 hours from my call. ** was very courteous and provided great service. He gave me some ways to improve the effectiveness of my heating and air conditioning unit. I will definitely use Reliable for all my ...
(View More)
Excellent service! Responded and was at my house within 3 1/2 hours from my call. ** was very courteous and provided great service. He gave me some ways to improve the effectiveness of my heating and air conditioning unit. I will definitely use Reliable for all my needs in the future. Thanks for being prompt.
(View Less)

By Robin F. on 05/14/19
I have used Reliable for several years and have had annual service contracts. The servicemen have always been knowledgeable and courteous. The company works with me to find a time that works with my schedule and they always arrive on time and do a great job. Wou...
(View More)
I have used Reliable for several years and have had annual service contracts. The servicemen have always been knowledgeable and courteous. The company works with me to find a time that works with my schedule and they always arrive on time and do a great job. Would highly recommend this company.
(View Less)

By Kelley H. on 05/14/19
I would never use any other company for my heating and air repairs. Larry G came and took care of my problem and was very professional. I have a special tie with this company and they are the finest people I have known. Mary and Peggy are super in the office. I...
(View More)
I would never use any other company for my heating and air repairs. Larry G came and took care of my problem and was very professional. I have a special tie with this company and they are the finest people I have known. Mary and Peggy are super in the office. I refer this company all the time.
(View Less)

By Ann J. on 05/10/19
I was really impressed with Fred he was thorough , competent and taught me several things about my heating and air conditioning as well as the thermostats. I highly recommend Fred and the reliable team. Anne Johnson
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
(423) 266-2424

Select any employee to see all their reviews.


* Total number of reviews and star-ratings are based on data collected during the time period Reliable Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
(423) 266-2424

Customer service is always a top priority at Reliable Heating & Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
(423) 266-2424
Billy C has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
97 total reviews
Billy joined the Reliable family in 2005. He's done it all, from generator installation to repairs.
By Barbie S. on 09/03/17
Reliable put freon in the a/c unit on Wednesday. I was told there was a leak, didn't know how big or small. Leak couldn't be located. $201.00 later the freon is completely gone on Saturday. They want to charge me the full amount to come back out. Gave 5 stars for t...
(View More)
Reliable put freon in the a/c unit on Wednesday. I was told there was a leak, didn't know how big or small. Leak couldn't be located. $201.00 later the freon is completely gone on Saturday. They want to charge me the full amount to come back out. Gave 5 stars for their quick response time.
(View Less)

By Barbie S. on 09/02/17
Reliable put freon in the a/c unit on Wednesday. I was told there was a leak, didn't know how big or small. Leak couldn't be located. $201.00 later the freon is completely gone on Saturday. They want to charge me the full amount to come back out. Gave 5 stars for t...
(View More)
Reliable put freon in the a/c unit on Wednesday. I was told there was a leak, didn't know how big or small. Leak couldn't be located. $201.00 later the freon is completely gone on Saturday. They want to charge me the full amount to come back out. Gave 5 stars for their quick response time.
(View Less)

By Chris B. on 08/29/17
Best place in town. I had two other companies come out before and the issue was not fixed. Reliable is the way to go.

By Carlton & Linda D. on 08/26/17
Very satisfied!

By Esther J. on 08/21/17
We had a great experience with Reliable for our yearly checkup. Billy was very professional, friendly, and got the job done efficiently in just a matter of time. He was GREAT!

By Pat H. on 08/19/17
Serviceman was on time , very professional, and checked my outside unit as well as inside vents and thermostat. He explained what he found. He was very pleasant.

By Mary H. on 08/16/17
I called Reliable Heating and Air when my A/C stopped working in the middle of the afternoon. Within 5 minutes we received a call from a tech who was on the way. He arrived within 30 minutes and was professional and friendly. The unit was fixed swiftly and efficien...
(View More)
I called Reliable Heating and Air when my A/C stopped working in the middle of the afternoon. Within 5 minutes we received a call from a tech who was on the way. He arrived within 30 minutes and was professional and friendly. The unit was fixed swiftly and efficiently. I will always call them first.
(View Less)

By Margaret T. on 07/28/17
Stellar experience. This is my 4th unit from Reliable and working with them is always a pleasure. All four units working extremely well (the oldest is 12 years old). Installations always go smoothly and, more important, the service after the install is amazing. The...
(View More)
Stellar experience. This is my 4th unit from Reliable and working with them is always a pleasure. All four units working extremely well (the oldest is 12 years old). Installations always go smoothly and, more important, the service after the install is amazing. Their service crews are top notch. I simply wouldn't consider any other company for heating & air conditioning.
(View Less)

By Henry M. on 06/27/17
Great service and explanations.

By Brenda C. on 06/01/17
Billy did a great job. Adjusted the damper so more air would flow to the bedrooms and it worked great. Cooler upstairs now. Great job. Thanks!

By Ernie C. on 05/15/17
Reliable Heating & Air Conditioning is absolutely five star plus... Had them inspect and service my whole house generator... Service tech was very professional, prompt and did a perfect job...

By David B. on 05/13/17
Billy did a great job! Hope the pollen clears up for him soon!

By Sam W. H. on 05/07/17
I have used Reliable Heating & Air for over the last 5 years and have found their staff to be very knowledgeable, helpful, and professional anytime they have been to our house on a service call. I highly recommend Reliable Heating & Air for all Heating or Air Condi...
(View More)
I have used Reliable Heating & Air for over the last 5 years and have found their staff to be very knowledgeable, helpful, and professional anytime they have been to our house on a service call. I highly recommend Reliable Heating & Air for all Heating or Air Conditioners, home generators, or any natural gas work.
(View Less)

By Brent H. on 05/06/17
(no comment)

By Arlene H. on 05/04/17
I've been pleased with Reliable for many years. They are my "go to" for questions in regards to my unit.

By Richard & Ann H. on 04/06/17
Billy serviced our ac units in a timely and professional manner as have all the service pros Reliable has ever sent here. I cannot imagine doing business with anyone else.

By Brian G. on 03/11/17
(no comment)

By Betty R. on 03/01/17
It was a very pleasant experience, very professional and knowledgeable. Explained what he had done and the status of my unit.

By Clay C. on 02/20/17
Simply the best! Courteous and professional, whether on a routine call, regular maintenance or after hours. Reliable has been at our home whenever we've needed them.

By Amy C. on 02/08/17
Billy with Reliable was very professional and kept me informed about the inspection process and his findings. He even spoke with me after hours because I was not available to speak during work hours. I appreciate his time and attention.
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.