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(423) 266-2424
By Mary G. on 02/22/20
They are professional, knowledgeable, and value their relationship with their customers. They have always tried to keep the cost down and quality high!
By Flora G. on 02/22/20
Billy was my technician and I am very well pleased with his service.
By Donna G. on 02/20/20
The tech took his time and did a thorough job cleaning my units. He explained some issues that are going on and explained the choices that I had.
By Marilyn S. on 02/11/20
Reliable, really is reliable. You have always taken care of me. Actually one of the good things about having a furnace breakdown is that you send the nicest people to repair the problem.
By Jeff & Peggy J. on 02/06/20
mike has serviced our units before and always been professional in every way
By Sheila O. on 02/05/20
Came out the same day check everything He was nice courteous and professional. Clowned upIn the attic talk to me about my concerns I answered all my questions before he left he was very nice thank you again
By Mike L. on 02/05/20
Always a great experience with Reliable and their great technicians. This time Joe came out and did my semi annual inspection and discovered an issue with one of my auxiliary heating elements and ordered a new one. As he was pulling out of the driveway I got a call...
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Always a great experience with Reliable and their great technicians. This time Joe came out and did my semi annual inspection and discovered an issue with one of my auxiliary heating elements and ordered a new one. As he was pulling out of the driveway I got a call to schedule the installation of the new one for the next day. Joe came back the next day and installed the new part. Fantastic service !!!
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By Larry D. on 02/04/20
arrived on time and was very good to work with
By Judith S. on 02/04/20
My serviceman was a delight. Answered my every question with a patient answer.
By Charlotte G. on 02/04/20
I have always been impressed with the professionalism and quick response to our problems. It is a pleasure to have a local company with these credits. It is very appropriately named.
By Everlena H. on 02/04/20
The Service Tech was very knowledgeable and immediately identified a problem I was encountering with my humidifier and found that the filter was seriously in need of being changed. This will enable me to breath better and I truly appreciate him explaining this to me.
By Marna W. on 02/02/20
Matt, was on time, courteous, and got his job done. Would recommend any time
By Charlie W. on 01/31/20
Matt is the consummate professional and extremely knowledgeable. He diagnosed the problem immediately and explained the components of the heating unit and how they must work in concert together for the unit to perform efficiently.It was an absolute pleasure talki...
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Matt is the consummate professional and extremely knowledgeable. He diagnosed the problem immediately and explained the components of the heating unit and how they must work in concert together for the unit to perform efficiently.It was an absolute pleasure talking with him. My thanks to Amy for scheduling the service appointment on the same day I called. Charlie Wheland
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By Greg A. on 01/30/20
Billy C. met me at my house. He was there before me. He serviced our generator and made sure it was working properly so when we needed it, it would be sure to work. Thank you for your prompt arrival and quality work.
By Sherry W. on 01/29/20
Friendly, punctual, honest, and highly professional.
By Mrs. Steed G. on 01/28/20
Still having trouble with the control of heat up staird.
By Steve E. on 01/27/20
As always, arrived on time, very professional. Great job!
By Harry W. on 01/25/20
Mike is great !
By Marilyn S. on 01/24/20
I am thankful to have reliable as my heat and air people. They have always taken really good care of our needs---always have been there when we had problems
By Trenace B. on 01/24/20
Great service! Larry is an excellent Technician.
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CALL TO SCHEDULE
(423) 266-2424

Select any employee to see all their reviews.

Joe R
17 Years
Rating:
158 total reviews!
Teddy S
5 Years
Rating:
151 total reviews!
The Team
Customer Service Rep.
42 Years
Rating:
(13 total reviews)
Billy C
11 Years
Rating:
(111 total reviews)
Larry G
23 Years
Rating:
(103 total reviews)
Mike S
Rating:
(79 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Reliable Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Reliable Heating & Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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(423) 266-2424
Billy C has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
111 total reviews
Billy joined the Reliable family in 2005. He's done it all, from generator installation to repairs.
By Mary G. on 02/22/20
They are professional, knowledgeable, and value their relationship with their customers. They have always tried to keep the cost down and quality high!
By Flora G. on 02/22/20
Billy was my technician and I am very well pleased with his service.
By Greg A. on 01/30/20
Billy C. met me at my house. He was there before me. He serviced our generator and made sure it was working properly so when we needed it, it would be sure to work. Thank you for your prompt arrival and quality work.
By Steve E. on 01/27/20
As always, arrived on time, very professional. Great job!
By Virginia P. on 01/21/20
he wason time and he did a good job on my inspection.
By Ronald L. on 01/17/20
Very courteous and qualified serviceman. Inspection performed satisfactory and promptly.
By Mary B. on 01/16/20
Excellent Service - Billy Clark is very thorough and knowledgeable about my Carrier heat pump, my Mitsubishi mini-split and my Generac Generator. Thank you!
By Al H. on 12/21/19
We have always had great service with Reliable. They work around my schedule and are always on time or let me know when they will be at our home.
By William T. on 12/15/19
Hello, my heat was on this past Saturday and I called Reliable as I've used you in the past. A technician named Billy returned my call and was at my house within 30 minutes, and had my heat up and running within another 15 minutes. I was thoroughly impressed with B...
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Hello, my heat was on this past Saturday and I called Reliable as I've used you in the past. A technician named Billy returned my call and was at my house within 30 minutes, and had my heat up and running within another 15 minutes. I was thoroughly impressed with Billy and the way he checked everything out. He was courteous, witty, and answered all of my thousand questions. Billy was fantastic and I hope that you as a company value having someone so great.
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By Marilyn S. on 12/11/19
My service person came out to do maintenance on my generac. He did his job well and even cleaned my outdoor unit leaving it looking as good as new---as he called it----leaving it looking like a lawn ornament. However, it wasn't just that. He discovered a water leak...
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My service person came out to do maintenance on my generac. He did his job well and even cleaned my outdoor unit leaving it looking as good as new---as he called it----leaving it looking like a lawn ornament. However, it wasn't just that. He discovered a water leak from somewhere else in my basement and not only informed me of it, but also helped me to move a couple pieces of furniture out of the way to keep them from being water damaged and then was kind enough to help me find the source of the leak. He did not have to take the extra time, but he cared enough about me, as a woman who had just lost her husband, to help above and beyond the call of duty. I have been with Reliable for years and years and they have always taken great care of our equipment. They are the best!
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By Ron G. on 12/04/19
Reliable provides reliable service at at fair price.
By Shannon B. on 10/04/19
Billy was wonderful and had the air back up and working in no time! The price was more than reasonable. I definitely recommend Reliable! I called Tuesday night and Billy was here the next afternoon and the house was cold 5 minutes after he left!!
By Shannon B. on 10/04/19
Billy was wonderful and had the air back up and working in no time! The price was more than reasonable. I definitely recommend Reliable! I called Tuesday night and Billy was here the next afternoon and the house was cold 5 minutes after he left!!
By Charles B. on 09/18/19
The service tech (Billy) was friendly, professional, detailed and offered excellent advice
By Gigi L. on 08/27/19
Billy ,s service was excellent . His knowledge & professional work were so appreciated , especially without AC on a Sunday evening .
By David P. on 08/26/19
He went right to work and had me fixed up in no time. Very professional.
By Chip & Liz C. on 08/22/19
Billy went above and beyond!
By Tom & Ruth F. on 08/22/19
We love Reliable Heating & Air. We got a new unit installed in 2013. The service man that came the other day was here on time, was very courteous and helpful. All the people we have talked to at Reliable Heating & Air are very customer focused and reliable thus ...
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We love Reliable Heating & Air. We got a new unit installed in 2013. The service man that came the other day was here on time, was very courteous and helpful. All the people we have talked to at Reliable Heating & Air are very customer focused and reliable thus the name Reliable Heating & Air. Thank you!
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By Jan J. on 08/20/19
On a hot day when my air conditioning would not work, from Reliable I received a quick response and quick and excellent repair. ***** with scheduling and ***** with the repair helped make me a happy customer! They live up to their name!
By Howard W. on 08/08/19
Extremely helpful and honest
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