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By Andrew A. on 05/13/20
Received a recommendation for Reid's AC & Heat from my current HVAC guy who couldn't fit in the work. Very happy I called them. Chris came out, was very professional, explained the situation, didn't try and upsell, and just gave facts so I could make the most infor...
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Received a recommendation for Reid's AC & Heat from my current HVAC guy who couldn't fit in the work. Very happy I called them. Chris came out, was very professional, explained the situation, didn't try and upsell, and just gave facts so I could make the most informed decision. They came out and did the work well, didn't leave a mess, and I feel confident my AC system will be working well for years to come. Thanks Chris, Leslie, and the team at Reid's!
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By John and Anita W. on 11/23/19
Outstanding as always On time Friendly knowledgeable technician I have been customer several years.

By Steve W. on 11/18/19
They do great work; are always courteous and prompt. Chris C is the technician we have used and he is very good.

By Mary W. on 11/17/19
Awesome folks! Always take good care of me, and I've been with them 10 years as a customer. Robert, my technician, is very friendly and knowledgable.

By Jo and Laura S. on 11/16/19
Duane and his team from Reid's AC & Heat replaced a gas furnace for us and did a fantastic job. Great attention to detail, great communication and great follow-up after the job was complete. We also subscribe to Reid's annual service plan whereby they inspect/servi...
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Duane and his team from Reid's AC & Heat replaced a gas furnace for us and did a fantastic job. Great attention to detail, great communication and great follow-up after the job was complete. We also subscribe to Reid's annual service plan whereby they inspect/service our units twice a year. Very happy overall with Reid's AC & Heat company.
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By Larry G. on 11/05/19
Chris is great always on time and gets the job done. Highly recommended

By Sandy M. on 11/04/19
Duane S
My first time for Duane S to check my system before changing to heat. he was informative, and thorough. Reid's AC & Heat is simply the best at keeping my systems going. I always recommend them when someone is looking for an AC & Heat company.

By Rod and Linda S. on 11/04/19
no comment

By Arnold and Karen A. on 10/31/19
Always professional and stand behind their work

By Mark and Lura P. on 10/30/19
They are very knowledgeable, prompt and professional.

By Justin S. on 10/17/19
Best service in the business

By Justin S. on 10/17/19
Best service in the business

By Troy H. on 10/17/19
QUALITY work. Very helpful when unexpected problems arose. House is nice and comfortable.

By Dale B. on 09/04/19
Very positive experience!

By Sarah C. on 07/24/19
Wonderful experience, from the phone call to the service! Highly recommended!

By Nilda T. on 06/27/19
Outstanding service from Kelly who was very professional on the phone and got a technician to come out the same day. Chris Clements was outstanding and knowledgeable in dealing with the situation and got my parts and labor done within 24 hours. Chris has Great pers...
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Outstanding service from Kelly who was very professional on the phone and got a technician to come out the same day. Chris Clements was outstanding and knowledgeable in dealing with the situation and got my parts and labor done within 24 hours. Chris has Great personality and he explain everything that needed to be done. He went above and beyond to come back after the work was done to make sure i was a satisfied customer. I would recommend this company for any AC and heat service. My fur babies and me are happy with the outcome. Had air working within 24 hours of my calling in destress. Thank you for caring and giving that personal touch to your customers. Nilda Trujillo ❤️
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By John O. on 06/23/19
New Unit Installed
We have been a long time customer of Reids AC&Heat. When our AC went out during the hottest day of the year we called and within 24 hours we had a new unit installed and basking in some cool air again. We can not be more thankful to Robert and his crew for their de...
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We have been a long time customer of Reids AC&Heat. When our AC went out during the hottest day of the year we called and within 24 hours we had a new unit installed and basking in some cool air again. We can not be more thankful to Robert and his crew for their decimation to get us up and running. They were great. !!! We will be long time Reids customers.
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By Kitty Leonard s. on 06/21/19
Wonderful company and Tony was great!

By Anita W. on 06/20/19
I have been a customer of Reid's for several years and they have always provided me with excellent service. I have the twice a year checkup also. They send me reminders and when I request service they are always on time, or even early! They call ahead. Tony has bee...
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I have been a customer of Reid's for several years and they have always provided me with excellent service. I have the twice a year checkup also. They send me reminders and when I request service they are always on time, or even early! They call ahead. Tony has been out recently and he is outstanding in his service and kindness to me as a customer. I highly recommend Reid's for any AC or Heating needs you may have.
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By Victor A. on 06/08/19
I have had my service contract with Reid's for 3 years now, and I am very satisfied with their service and professionalism. Not only for Tony, who was our most recent tech, but for all the other techs who have done the servicing throughout the years. They call you ...
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I have had my service contract with Reid's for 3 years now, and I am very satisfied with their service and professionalism. Not only for Tony, who was our most recent tech, but for all the other techs who have done the servicing throughout the years. They call you the day before and on the day of the service, and was very happy with the last visit which was scheduled between 11am-1pm, but he came at 930am, which I was glad was early since I just came home that morning working the night shift and was going back to work again at 7pm. Tony was very organized and never in a hurry, and always take the time to explain in simple terms the things he was working on. I would recommend Reid's to anyone owning a home and wants a regular maintenance check on their AC/Heat system. Well done.
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Select any employee to see all their reviews.

Chris C
18 Years
Rating:
43 total reviews!
Robert P
29 Years
Rating:
36 total reviews!
Reid's AC & Heat Team
Rating:
(24 total reviews)
Kelly H
10 Years
Rating:
(4 total reviews)
Reid H
40 Years
Rating:Just Launched

* Total number of reviews and star-ratings are based on data collected during the time period Reids AC & Heat has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Reids AC & Heat. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Reid's AC & Heat Team has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
24 total reviews
By Steve G. on 11/13/18
(no comment)

By sue p. on 01/14/18
Excellent Service!
I am very pleased with the service I received from your company. Service was prompt and efficient from beginning to end. James, Chris and Jerrardo did a great job and were all very pleasant and professional. I will definitely use your company again for my heating and ac needs.

By Don B. on 12/26/17
Absolutely the best experience I have had with an AC and Heating Company. Robert, Jerrardo, Chris A and James M were all very professional, polite and hard working. As a customer you can’t expect anymore. Thank you.

By Cypress7 on 03/12/17
Great Service and trustworthy
Reid's team did a fantastic job installing my A/C units and replacing my duct work. I knew what the timeline and cost were going to be upfront and had no surprises. Reid walked me though the various options until we found units that met our needs and budget. Reid c...
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Reid's team did a fantastic job installing my A/C units and replacing my duct work. I knew what the timeline and cost were going to be upfront and had no surprises. Reid walked me though the various options until we found units that met our needs and budget. Reid came to us highly recommended by friends & family and we now know why.
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By joe h. on 09/26/16
Well done
quick install time in Texas summer, very professional

By CPK63 on 06/23/16
Excellent Customer Service
Reid's has replaced two AC Units at my homes in the last sixty days. They have been extremely responsive, courteous and professional about the way that they conduct there business. I would highly recommend this company to anyone else.

By Ray C. on 05/19/16
Superb Service
I've called upon Reids in the past for repairs to my old and tired A/C and Furnace systems. Their service technician Mark has always been forthright and very efficient at identifying and addressing any problems. The personalized service from their technicians and t...
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I've called upon Reids in the past for repairs to my old and tired A/C and Furnace systems. Their service technician Mark has always been forthright and very efficient at identifying and addressing any problems. The personalized service from their technicians and the customer care from their office staff leaves you with a warm feeling. It was because of this positive experience and the sense that I could trust this company, I decided to have them install two brand new Lennox A/C and Furnace units. The constant communication from Mark during the installation was remarkable. To my surprise, Reid the owner came out during the installation to check on the progress and talk to me about my satisfaction. The two units are now up and running and providing excellent cold air. I would highly recommend this company to anyone looking for down home personalized customer care and superb technical service.
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By Larry B. on 03/23/16
Great service, professional employees.
I would highly recommend using this company. Very knowledgeable about the products they sale and service (Lennox).

By utgringo on 11/30/15
Great Service! Helpful Staff! Very Satisfied
Very happy customer! Quick and timely service at a fair price!

By kennedy on 11/06/15
Friendly Techs
Techs that Reid's sent out were very friendly and professional

By Rick R. on 10/02/15
You can trust Reid's
First off, getting an entire A/C unit & Furnace replaced is a LOT of money!!! So when our A/C started blowing hot air during the Texas summer, I wanted honesty and straight talk. I also wanted to know that if worst came to worst, that I was getting the BEST UNIT fo...
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First off, getting an entire A/C unit & Furnace replaced is a LOT of money!!! So when our A/C started blowing hot air during the Texas summer, I wanted honesty and straight talk. I also wanted to know that if worst came to worst, that I was getting the BEST UNIT for my dollar, the BEST INSTALLERS that would respect my home at the BEST PRICE. We found a winner in Reid's. They were able to schedule us in quickly (remember it was Texas in the summer) and exceeded our expectations. Don't hesitate to call. They are pros.
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By BearsCubs on 08/07/15
Quick, reasonable service
Had our a/c replaced and most importantly they did not try and sell us things we did not need. Thank you.

By Mernie on 07/16/15
Superb service over the years
I've had my fall and spring HVAC check-ups done by Reid's Refrigeration for nearly ten years, and Reid and his staff have always been wonderful and more than competent. They are very knowledgeable and technically excellent. This spring, I realized that my builder's...
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I've had my fall and spring HVAC check-ups done by Reid's Refrigeration for nearly ten years, and Reid and his staff have always been wonderful and more than competent. They are very knowledgeable and technically excellent. This spring, I realized that my builder's grade a/c unit needed to be replaced, and Chris at Reid's helped me understand my choices, make a good choice for my budget, and oversee the installation itself ... not to mention my questions since then!
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By frank g. on 12/23/14
great company
Fast a great wk. friendly and honest will recommend them to others.

By jg21 on 12/03/14
Great company!
Excellent service. Service was fast and team was very knowledgeable.

By JCC71 on 12/03/14
Excellent customer service
Reids has always treated me and my family like friends instead of a customer and made sure that I understood exactly what was wrong with my airconditioner and heater before charging me a dime. I feel more educated every time they come out and have come to trust tha...
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Reids has always treated me and my family like friends instead of a customer and made sure that I understood exactly what was wrong with my airconditioner and heater before charging me a dime. I feel more educated every time they come out and have come to trust that they have my best interest in mind. I highly recommend Reids and have had nothing but good experiences with all of their service representatives from Reid himself to Lou at the office who takes my calls!
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By spike1875 on 11/18/14
Best service ever
One of the best ac companies ever Very knowledgeable

By Frige on 11/18/14
Best there is.
They are always prompt and very courteous. They fix my a/c problems fast and are very honest. A rare trait these days.

By torque w. on 11/18/14
great product
save the ton of cash already thanks to Reid's and lennox

By Tthomas2035 on 11/16/14
Great Service
I called when a cold snap hit houston. They were prompt, very nice, and left my house cleaner than it was before they got here! I would recommend them to all my friends.
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