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(281) 351-9922
By Eric L. on 03/25/18
New AC unit
Great work

By Deanna F. on 03/06/18
James M
James was very polite and efficient. He and Jerrado installed new attic stairs for me. They did a good job, except they installed them the opposite way they had originally been installed. He explained this would make it easier for them to access the attic with t...
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James was very polite and efficient. He and Jerrado installed new attic stairs for me. They did a good job, except they installed them the opposite way they had originally been installed. He explained this would make it easier for them to access the attic with their equipment; however, I couldn't access the attic from that direction. They came back the next week and reversed the stairs. Again he was polite and apologized. He even helped me load a heady patio umbrella base in my car!
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By Deanna F. on 03/06/18
Jerrado
Jerrado was super polite and personable. He was extremely neat and careful to clean up after his work was done. You have a great employee!

By Jorge F. on 03/06/18
I have been using Reid's A/C since 2004, and all I have had from them is excellent service. I have them maintain my home two systems twice a year, and have never experienced any problems related to their work. They are very professional, I highly recommend them.

By Don L. on 03/03/18
Robert P.
Robert was the man who sold me the new system (with no pressure or additions) and the field service installation manager. His honesty and straight shooting was exceptionally professional. The pricing was right on with the market. This was a very difficult proje...
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Robert was the man who sold me the new system (with no pressure or additions) and the field service installation manager. His honesty and straight shooting was exceptionally professional. The pricing was right on with the market. This was a very difficult project taking out two units and all the ducting and replacing with a complete new mechanical system. The guys worked three long and hard days to complete and the results far exceeded my expectations. Robert and the entire Reid's AC & Heating Company are a true five star company. I would recommend these folks knowing their AC work in the highest quality.
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By Don L. on 03/03/18
James M.
James is a professional who worked on the team to provide a quality installation of my AC unit. He even reworked the landscaping around the new BIG unit platform to make the bricking match with the existing and that extra touch was not part of the job but he did i...
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James is a professional who worked on the team to provide a quality installation of my AC unit. He even reworked the landscaping around the new BIG unit platform to make the bricking match with the existing and that extra touch was not part of the job but he did it without any hesitation. Quality that is outstanding.
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By Don L. on 03/03/18
Jerrado
Jerrado was one of the team members that provided the professional quality installation of my AC unit. His efforts help keep the time frame on schedule.

By Nicole T. on 02/28/18
Great Service
Robert was sent out to service an AC issue I was having. He is always extremely friendly. Robert and Jerraldo came back the following Tuesday to replace a part. Both guys are very professional. I am pleased with the service they provided. They went above and beyond.

By Deanna f. on 02/16/18
Robert was friendly and knowledgeable. Not only did he complete the tuneup, but he also explained everything so I understood. He noticed my vents were facing the wrong direction and fixed that. It was great customer service!

By Norma K. on 01/19/18
Chris and Jerrardo did a great job! They were very professional and friendly. They answered all questions I had concerning the new furnace. I would highly recommend these two employees at Reid's AC and Heat. My experience has been positive from the first phone call...
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Chris and Jerrardo did a great job! They were very professional and friendly. They answered all questions I had concerning the new furnace. I would highly recommend these two employees at Reid's AC and Heat. My experience has been positive from the first phone call I made. My business will continue to be with Reid's AC and Heat.
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By Norma K. on 01/19/18
Chris and Jerrardo did a great job! They were very professional and friendly. They answered all questions I had concerning the new furnace. I would highly recommend these two employees at Reid's AC and Heat. My experience has been positive from the first phone call...
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Chris and Jerrardo did a great job! They were very professional and friendly. They answered all questions I had concerning the new furnace. I would highly recommend these two employees at Reid's AC and Heat. My experience has been positive from the first phone call I made. My business will continue to be with Reid's AC and Heat.
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By Teresa S. on 01/18/18
Chris and Jerrardo did a great job! They were very professional and friendly. They answered all questions I had concerning the new furnace. I would highly recommend these two employees at Reid's AC and Heat. My experience has been positive from the first phone call...
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Chris and Jerrardo did a great job! They were very professional and friendly. They answered all questions I had concerning the new furnace. I would highly recommend these two employees at Reid's AC and Heat. My experience has been positive from the first phone call I made. My business will continue to be with Reid's AC and Heat.
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By sue p. on 01/14/18
Excellent Service!
I am very pleased with the service I received from your company. Service was prompt and efficient from beginning to end. James, Chris and Jerrardo did a great job and were all very pleasant and professional. I will definitely use your company again for my heating and ac needs.

By Charles B. on 01/10/18
Charles B
Both men showed great professionalism Was careful about not making a mess Would have them to do service work again Thank you

By Desmond O. on 01/09/18
Another Excellent Job By Reids
Recently we needed the installation of a new A/C & Heating System at our residence. Our old system was over 10 years old and limping badly. Since we had been using Reid's service for the past 12 years we asked Reids to install a new system for us, pretty much a n...
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Recently we needed the installation of a new A/C & Heating System at our residence. Our old system was over 10 years old and limping badly. Since we had been using Reid's service for the past 12 years we asked Reids to install a new system for us, pretty much a no-brainer. The installation went without a hitch. Best of all the installed equipment worked exactly as advertised. We've come to expect the best from Reids and we've never been disappointed.
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By Liz S. on 01/04/18
I've been using Reid's AC & Heat since 2013 and yesterday's technician visit to resolve my problem resulted in outstanding service and successful outcome. My furnace was not heating correctly and the temp in my house dropped to the 60s—way too cold for us! I trie...
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I've been using Reid's AC & Heat since 2013 and yesterday's technician visit to resolve my problem resulted in outstanding service and successful outcome. My furnace was not heating correctly and the temp in my house dropped to the 60s—way too cold for us! I tried changing many settings on the thermostat but the temp would not hold steady. It would go up and then drop down to an unbearable number. I called Reid's and James M. was dispatched. James was extremely conscientious and diligent, and worked very hard at troubleshooting the problem. He spent considerable time in my attic investigating the problem and then explained another technician, Jerad, would be coming over to assist in troubleshooting. It took several hours to find the problem, which proved to be a type of false positive reading on the inside of a pressure switch, and these men did not give up until my problem was resolved. As soon as the part was replaced, the furnace immediately began working correctly and the house was heated quickly. I greatly appreciate all the time and attention to detail James and Jerad took to remedy the issue. In addition, Kelly, the office manager, was kind, courteous, and highly efficient, communicating the schedule and answering all my questions with a positive and caring attitude. I highly recommend Reid's AC & Heat and am certain you will be very satisfied with your outcome as I was.
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By Daniel M. on 01/02/18
Winter check up
Great job!!!!

By Don B. on 12/26/17
Absolutely the best experience I have had with an AC and Heating Company. Robert, Jerrardo, Chris A and James M were all very professional, polite and hard working. As a customer you can’t expect anymore. Thank you.

By Desmond O. on 12/22/17
Work was done without a hitch. The workers covered the floors for protection. Nothing was dropped or damaged and the installation went very smoothly. The installation took the amount of time detailed during the quote. We've been a satisfied customer of Reids for ab...
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Work was done without a hitch. The workers covered the floors for protection. Nothing was dropped or damaged and the installation went very smoothly. The installation took the amount of time detailed during the quote. We've been a satisfied customer of Reids for about 12 years, both for maintenance and new installations. They are indeed professional in all that they do and have a real desire to please their customers. Looking for 12 more years of satisfied service from Reids A/C & Heat.
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By Roland and Leanne A. on 12/12/17
(No Comment)
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