CALL TO SCHEDULE
(281) 351-9922
By Gordon S. on 09/08/17
Carlos Rivera and Jerardo came to our home this afternoon to make recommendations for a new AC. We were very pleased with their promptness, professionalism, and knowledge after a thorough inspection. They were both very polite, handling the service call courteously...
(View More)
Carlos Rivera and Jerardo came to our home this afternoon to make recommendations for a new AC. We were very pleased with their promptness, professionalism, and knowledge after a thorough inspection. They were both very polite, handling the service call courteously. We definitely recommend Reid's AC & Heat.
(View Less)

By Andrew T. on 09/08/17
(no comment)

By Melissa C. on 09/06/17
They were very professional and made sure everything was working properly before they left.

By Steven W. on 09/03/17
Amazing service and People
Carlos was super helpful and knowledgeable about his job. Very nice as well

By Charlene W. on 09/03/17
Little backstory: our upstairs ac blew up on a Sunday night and we (being very new to Tomball area didn't know who to call) called a different company who replaced the condenser without looking to see if their was a warranty and charged us 4K for it. Well two days ...
(View More)
Little backstory: our upstairs ac blew up on a Sunday night and we (being very new to Tomball area didn't know who to call) called a different company who replaced the condenser without looking to see if their was a warranty and charged us 4K for it. Well two days after it was fixed our outdoor part of the same unit blew a huge leak spraying refrigerant and oil all over the unit. The company tried to charge us another 4K to fix it, but wait over a week. Not happening with two toddlers in a 87 degree upstairs. We called Reid's and Robert came and assessed the situation. He confirmed it was a leak, but that there was a warranty and he would talk to Lennox about replacing the coil or the whole unit. He called us the next day and told us that Reid's got Lennox to replace the whole outside unit under warranty and would be there first thing the next morning. They were professional and courteous. Grateful doesn't begin to cover how we feel. We signed up for their maintenance plan and won't use anyone else from now on. Thank you Robert and Reid's!
(View Less)

By Veronica M. on 09/02/17
I was very grateful he came to repair my AC, thought I would have to wait a long time after Harvey. He put down protective cloths on my carpet. Made modifications to fit the updated unit. Added a tap and a sensor which were not on the original unit. All done ve...
(View More)
I was very grateful he came to repair my AC, thought I would have to wait a long time after Harvey. He put down protective cloths on my carpet. Made modifications to fit the updated unit. Added a tap and a sensor which were not on the original unit. All done very neatly and efficiently. Will be happy to call him back in the future.
(View Less)

By Tracy Y. on 08/26/17
James was able to give us a temporary fix so our house would be cool again until the part comes in. We have used Reid's for 12 years and they have always been reliable and affordable.

By Chad C. on 08/24/17
We were referred to Reid's AC & Heat by a neighbor and we will definatley use them again. Robert arrived on time and was very thorough in his inspection until he was sure what our problem was. I appreciated the time he took to go through our entire AC system. An...
(View More)
We were referred to Reid's AC & Heat by a neighbor and we will definatley use them again. Robert arrived on time and was very thorough in his inspection until he was sure what our problem was. I appreciated the time he took to go through our entire AC system. An overall good experience.
(View Less)

By Kay O. on 08/23/17
Reid's AC &Heat
What an amazing company. Carlos was so friendly and very professional. Also the guys that came to install our AC . Five stars all day long !!!! Thank you for everything !!!!

By Traci on 08/20/17
Robert came out on a hot Sunday and got our AC fixed in less than an hour. The price was higher than what I anticipated for the time spent fixing it but I understand it was a Sunday. He is very knowledgeable and very professional. He checked to make sure everythi...
(View More)
Robert came out on a hot Sunday and got our AC fixed in less than an hour. The price was higher than what I anticipated for the time spent fixing it but I understand it was a Sunday. He is very knowledgeable and very professional. He checked to make sure everything was working before leaving. He gave us advice on how to fix another small problem we were having. We will be signing up for the service plan soon. Thanks again
(View Less)

By Paige F. on 08/19/17
Reid's AC & Heat was more than accommodating when our air went out with a newborn in our home. They rearranged some appointments to get to us a little sooner and were quick to diagnose and fix the problem. Robert P. was very kind, professional and knowledgable. We ...
(View More)
Reid's AC & Heat was more than accommodating when our air went out with a newborn in our home. They rearranged some appointments to get to us a little sooner and were quick to diagnose and fix the problem. Robert P. was very kind, professional and knowledgable. We would recommend to anyone!
(View Less)

By Larry G. on 08/18/17
Chris C from Reid's was here right on time and did a great job. He walked me through everything needed as well as what to keep my eye on. Great Job!!

By Craig on 08/18/17
Chris & Jerrrardo from Reid's was friendly and professional. He changed the dirty media filter, checked the coil, drains, filters, ducting temp diff, compressor, contactor, capacitor, fan motor, blower motor, bearings, refrigerant levels, subcool, superheat, ran c...
(View More)
Chris & Jerrrardo from Reid's was friendly and professional. He changed the dirty media filter, checked the coil, drains, filters, ducting temp diff, compressor, contactor, capacitor, fan motor, blower motor, bearings, refrigerant levels, subcool, superheat, ran chemical down drain line, added 1 gallon of freon, and cleaned and water washed condenser. Very thorough Tuneup! The $99.00 includes 2 tune-ups per year (AC & Heating)
(View Less)

By Craig on 08/18/17
Jerrardo from Reid's was friendly and professional. He changed the dirty media filter, checked the coil, drains, filters, ducting temp diff, compressor, contactor, capacitor, fan motor, blower motor, bearings, refrigerant levels, subcool, superheat, ran chemical do...
(View More)
Jerrardo from Reid's was friendly and professional. He changed the dirty media filter, checked the coil, drains, filters, ducting temp diff, compressor, contactor, capacitor, fan motor, blower motor, bearings, refrigerant levels, subcool, superheat, ran chemical down drain line, added 1 gallon of freon, and cleaned and water washed condenser. Very thorough Tuneup! The $99.00 includes 2 tune-ups per year (AC & Heating)
(View Less)

By Craig C. on 08/18/17
Jerrardo from Reid's was friendly and professional. He changed the dirty media filter, checked the coil, drains, filters, ducting temp diff, compressor, contactor, capacitor, fan motor, blower motor, bearings, refrigerant levels, subcool, superheat, ran chemical do...
(View More)
Jerrardo from Reid's was friendly and professional. He changed the dirty media filter, checked the coil, drains, filters, ducting temp diff, compressor, contactor, capacitor, fan motor, blower motor, bearings, refrigerant levels, subcool, superheat, ran chemical down drain line, added 1 gallon of freon, and cleaned and water washed condenser. Very thorough Tuneup! The $99.00 includes 2 tune-ups per year (AC & Heating)
(View Less)

By Pam M. on 08/15/17
Thank you Reid's A/C & Heat Chris C arrived in the time frame I was given from Kelley when I placed my request for a service call. No A/C in Houston in August, need I say more. Chris went right to work, found & fixed my problem and I will sleep cool tonight. I shou...
(View More)
Thank you Reid's A/C & Heat Chris C arrived in the time frame I was given from Kelley when I placed my request for a service call. No A/C in Houston in August, need I say more. Chris went right to work, found & fixed my problem and I will sleep cool tonight. I should have called them before I let a friend try to fix it. I would have saved money. Live & learn. I am now a Service Club Member. Thanks again!
(View Less)

By Tanya O. on 08/10/17
Chris C. Was on time and very professional. When finished with the job he left the area cleaner than when he got there.

By Cheryl M. on 08/10/17
Our AC went out late Wed night. We spoke to Chris by phone and he showed up first thing Thur morning to check out the issue. He had warranty part replaced with a diagnostic check & cold AC on within an hour. Great, professional service!

By Sandy M. on 08/04/17
I am a Service Club member. I received a thorough re-inspection of my system to ensure if a particular part was needed that was preciously recommended. However, my coil unit was not cooling and leaking, and the Freon value not working. The coil unit was replaced th...
(View More)
I am a Service Club member. I received a thorough re-inspection of my system to ensure if a particular part was needed that was preciously recommended. However, my coil unit was not cooling and leaking, and the Freon value not working. The coil unit was replaced the next day with a significant discount. Additional work was completed to correct installation issues regarding the original unit: Furnace raised, drainage angles corrected and addition drainage added. No extra charge for the additional work completed for the unit to operate efficiently. Chris and James were courteous, professional, efficient, and patient with my 3 1/2 yr old grandson helping them. Carlos explanation of what was happening was simple enough to understand and all questions were answered. Reid's AC & Heat takes good care of my home and I highly recommend their service. This company is definitely a 5 star service.
(View Less)

By Steve F. on 08/03/17
Just like to say a couple of things about this company one this is a wonderful company from Lou in the front office all the way down to Jesse on the installation team everyone at that company was concerned with one thing and one thing only and that was getting me b...
(View More)
Just like to say a couple of things about this company one this is a wonderful company from Lou in the front office all the way down to Jesse on the installation team everyone at that company was concerned with one thing and one thing only and that was getting me back up so me and my family wouldn't have to spend another sweltering night in our house if you're looking for a sales person that really has your best interest at heart you cannot do any better than Robert It makes me feel good when the owner Mr. Reid stopped by the day of the installation just to make sure that I was satisfied with everything The best compliment I can give this company and the people that work for it is that I would gladly recommend it to my family or any of my friends if they need to have AC work done
(View Less)
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
(281) 351-9922

Select any employee to see all their reviews.


* Total number of reviews and star-ratings are based on data collected during the time period Reids AC & Heat has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
(281) 351-9922

Customer service is always a top priority at Reids AC & Heat. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.