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By SCOTT B. on 01/11/19
The sales, service, and installation technicians are well trained, knowledgeable, and professional. The installation was very clean and equipment worked grwat. The inspector said that the installation was impeccable and is unaware of any Ray O. Cook projects faili...
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The sales, service, and installation technicians are well trained, knowledgeable, and professional. The installation was very clean and equipment worked grwat. The inspector said that the installation was impeccable and is unaware of any Ray O. Cook projects failing final inspections. Great job by the lead technician, Bobby Turlington.
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By Naomi H. on 01/11/19
From the initial call for service, Tiana offered good advice, Pablo explained the furnace problems thoroughly and Paul explained the options carefully and respectfully. Willie and his team arrived on time (8:00 am) and went right to work. By 2 in the afternoon I ...
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From the initial call for service, Tiana offered good advice, Pablo explained the furnace problems thoroughly and Paul explained the options carefully and respectfully. Willie and his team arrived on time (8:00 am) and went right to work. By 2 in the afternoon I had heat and air by 3. Every team member did their job efficiently and skillfully. My problems were solved within 5 days for which I'm very grateful. All workers had excellent communication skills and I did not hear even one little cussword! I recommend Ray O. Cook to anyone looking for honest and efficient service. Thanks so much.
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By jim t. on 12/29/18
Brain showed up early and was easy to talk to. He fixed my thermostat problem easily and quickly. I asked him if he could perform a check up on our system and he did it right then. He checked all aspects of my heater and air conditioner and let me know everything w...
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Brain showed up early and was easy to talk to. He fixed my thermostat problem easily and quickly. I asked him if he could perform a check up on our system and he did it right then. He checked all aspects of my heater and air conditioner and let me know everything was fine but I had one item to keep an eye on in the future. I highly recommend Ray O. Cook Company and especially Brian.
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By Scott L. on 12/27/18
Outstanding install crew that was very professional and polite. The install went very smooth and the workmanship first class. Would definitely use the company and crew for my service needs.

By JUAN J. on 12/20/18
Terrific job on the installation. Bobby and Dave did an outstanding job as far as my wife and I are concerned. When they left, it did not look as if anyone had been working inside the home all day. Thank you, fellows. But to be fair to all, two members of the ...
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Terrific job on the installation. Bobby and Dave did an outstanding job as far as my wife and I are concerned. When they left, it did not look as if anyone had been working inside the home all day. Thank you, fellows. But to be fair to all, two members of the family were not impressed - Annie and Leo were confined indoors, and not too happy. Woof! Thank you folks!
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By JUAN J. on 12/18/18
Terrific job, Dave. Thank you!

By JUAN J. on 12/18/18
Terrific job, Dave. Thank you!

By JEFF D. on 12/10/18
(no comment)

By Kathleen D. on 12/06/18
Patrick Peace was professional and informative. I would highly recommend this company. Thank you!

By MARY JANE C. on 12/05/18
Outstanding service, Brian was very nice and knowledgeable and helpful answering all my concerns

By Suzanne G. Grass V. on 12/03/18
Ray O Cook rocks! They replaced our furnace and installed central air, Nov ’18. First, Paul (estimator) came to the house and worked with my husband. He was so knowledgeable and thorough. He had his laptop with him and was able to give us a quote on the spot. We ...
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Ray O Cook rocks! They replaced our furnace and installed central air, Nov ’18. First, Paul (estimator) came to the house and worked with my husband. He was so knowledgeable and thorough. He had his laptop with him and was able to give us a quote on the spot. We had four other companies out and had to wait days, and even weeks, for their quotes. This was after, sometimes, multiple follow up calls. In the end, Ray O Cook was the most competitive! Then Willie and the crew came out for installation. They were wonderful and very conscientious and considerate. For anything cosmetic, they always asked me what I wanted (ie. location of exterior pipes and boxes as well as the condenser). I know what I wanted wasn’t always the most convenient for them but they seemed genuinely concerned with my wishes. It all looks great and we couldn’t be happier! We HIGHLY recommend Ray O Cook!
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By MICHAEL M. on 11/30/18
We appreciate the Cook Company greatly. They have always been reliable in showing up for their appointments. Their repair personnel have always proven to be polite, knowledgeable ind effective in delivering the services we required. They have provided reports on th...
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We appreciate the Cook Company greatly. They have always been reliable in showing up for their appointments. Their repair personnel have always proven to be polite, knowledgeable ind effective in delivering the services we required. They have provided reports on their findings and present them on paper and verbally in a way that a lay person (customer) can understand. The explanation of any existing or pending issues with our air and heat equipment has offered us options going forward and never once have we been subjected to a hard sell for major repairs or replacements. It's been now approximately 5 years using this company and we would highly recommend them to all interested in great honest service. Our recent visit by Patrick P. continued their unbroken record of optimum service. Michael M
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By RICK L. on 11/29/18
all were great

By SHAIAN M. on 11/28/18
Sunny wirking with at Ray O Cook this year has been really efficient. He really is good at evaluating solutions and very honest and reliable. I hope to see him come to all my services. He also seems to genuinely care about helping us improve our system.

By GEORGE & AMI W. on 11/28/18
Great technical explanations. Found a broken item covered by warranty so even better

By TOM & KATHY E. on 11/27/18
Patrick was a very professional, friendly, and knowledgeable technician. In fact, we liked him so much that we signed a maintenance contract, which he did not pressure us to get.

By PAULINE R. on 11/27/18
Very professional, explained services preformed

By RICK & MONA V. on 11/27/18
Great service and awesome technicians. I’ve had Cook for a few years now and they keep our cooling and heating needs in top running condition. Just had San S. service our heater and check our system and feel confident that all is running great. Thank you Ray O....
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Great service and awesome technicians. I’ve had Cook for a few years now and they keep our cooling and heating needs in top running condition. Just had San S. service our heater and check our system and feel confident that all is running great. Thank you Ray O.Cook Heating and Air.
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By KIP A. on 11/26/18
Pleasant & professional people, you feel like your equipment is being well maintained.

By marily Del C. on 11/21/18
San Saechao is an excellent technician, I am very pleased with the work he did this afternoon at my house Thank you, Marily del Carpio
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