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By Jim J. on 12/30/19
Frank arrived on time and corrected the problem quickly. He walked me through it and gave valuable suggestions to preclude reoccurrence of the problem.

By Amelia A. on 12/28/19
Super

By Jessica B. on 12/27/19
Kyle came out to service our AC. He was very polite and professional. Explained everything perfectly. Unfortunately, we have a compressor issue. Got it going and waiting to hear if it’s covered under the Goodman warranty. THANKS KYLE!!!!!

By Desiree P. on 12/23/19
Frank very nice took the time to explain every thing that i was getting done, thank you will definitely use again for any future plumbing.

By James C. on 12/22/19
Your technician was very prompt and efficient. However, your prices are outrageous even considering it was a weekend. You replaced an eighty four dollar (Amazon price for an exact replacement) garbage disposal and a few supplies like wire nuts and putty. It took ab...
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Your technician was very prompt and efficient. However, your prices are outrageous even considering it was a weekend. You replaced an eighty four dollar (Amazon price for an exact replacement) garbage disposal and a few supplies like wire nuts and putty. It took about 30 minutes. The charge was $581.00. I will not be calling you again. Your return calls to me showed as Unknown caller on my cell phone. Many people I know ignore such calls due to annoying number of ROBO calls. I suggest you get a phone system that identifies you
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By Chris C. on 12/20/19
My worst fear as a home owner came true when I discovered a leak in my slab from my hot water main line. I did my due diligence and had many plumbing contractors came to bid my work. Additionally, my slab leak destroyed my hot water tank ,even though it was cove...
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My worst fear as a home owner came true when I discovered a leak in my slab from my hot water main line. I did my due diligence and had many plumbing contractors came to bid my work. Additionally, my slab leak destroyed my hot water tank ,even though it was covered under my home warranty it added confusion to the project. The team from Rainadldi came in with a really workable bid for the job and facilitated the interaction with my warranty company, I was apprehensive about the scope of work , but once the team arrived and went to work my fears were abated. I have never experienced a more dedicated and proficient team of professionals. When I had a question they paused there work to explain in detail There professionalism was off the charts and there was minimal painting for me to do as they were using precision cuts in the dry wall to complete the job. I can’t speak highly enough of my experience with the men and women on “Team Rainaldi”!!!
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By Richard A. on 12/19/19
no comment

By Jeff on 12/16/19
Rick H and his team did a great job.

By chyanne a. on 12/16/19
Great, fast, and professional service from service pro Steve B. He really went above and beyond to make sure that the job was completed, even fixing a problem he found that was besides the original issues. Great cleanup job afterwards as well! 10/10 will call for a...
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Great, fast, and professional service from service pro Steve B. He really went above and beyond to make sure that the job was completed, even fixing a problem he found that was besides the original issues. Great cleanup job afterwards as well! 10/10 will call for any home services I need in the future!
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By Alice C. on 12/14/19
I liked Nick willingness to explain his work or redo things he or I felt needed to be tweaked or done over,that was a pleasure. Also, Nick clearned up after each job. He was courteous and respectful.

By Chris C. on 12/13/19
Shari in the office did amazing customer service and follow through. I’m getting my home replumbed by Rainsldi and replacing a burned out hot water heater. Shari understood the urgency of getting information to my home warranty provider. Her diligence and follow ...
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Shari in the office did amazing customer service and follow through. I’m getting my home replumbed by Rainsldi and replacing a burned out hot water heater. Shari understood the urgency of getting information to my home warranty provider. Her diligence and follow through saved me almost 1000 that would have been lost otherwise. She took ownership of my problem and worked it through the home warranty maze. Jose was thorough and professional ensuring all questions were answered and top level service was provider. I am a “Rainaldi Fan for Life”
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By Michael Perez J. on 12/13/19
Awesome experience right from the beginning. Jose was very professional and customer service oriented. Displayed to be very knowledgeable and experienced for the job. Thanks Jose.

By Patty H. on 12/13/19
I highly recommend Rainaldi Home Services. They are always there when you need them, and are up front with their pricing. All their employees are friendly, courteous, and professional . I had a hot water heater replaced today and my service technician,Jose, was gre...
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I highly recommend Rainaldi Home Services. They are always there when you need them, and are up front with their pricing. All their employees are friendly, courteous, and professional . I had a hot water heater replaced today and my service technician,Jose, was great! Despite the fact that it was raining most of the time,he persevered going back and forth to the truck and got the job done! I have had two different hot water heaters replaced in the last year, one of which was an emergency because of flooding, serviced by Nick, (another great technician who went above and beyond) and this one that had a slow leak. Rainaldi will always be my “go to” home service.
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By Judy B. on 12/13/19
Grossly over priced

By Micheal P. on 12/13/19
Awesome experience right from the beginning. Jose was very professional and customer service oriented. Displayed to be very knowledgeable and experienced for the job. Thanks Jose.

By Melissa M. on 12/11/19
Rainaldi is ALWAYS on time, professional and efficient. No one enjoys needing a plumber, especially so close to Christmas, but Rainaldi and their reps make it as smooth as possible. I will use them for EVERYTHING!

By Peter S. on 12/11/19
Gregg was great. Really nice. Did great job.

By Bill S. on 12/11/19
Excellent professional courteous service

By Arthur S. on 12/10/19
We had another company do a clean out and gave us an estimate for the work to fix the line. They sent an outside vendor and told us that it was an emergency and that we could not use the toilets. We told them we would think about it as it was obvious to us it was a...
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We had another company do a clean out and gave us an estimate for the work to fix the line. They sent an outside vendor and told us that it was an emergency and that we could not use the toilets. We told them we would think about it as it was obvious to us it was a scare tactic on Seniors. It has been working now for five months, one month before their warranty is up. Because we had to have the clean out several times we decided to have it fixed and the last clean out was double the previous ones. From the internet search I called Jessica at Rainaldi. She was professional in telling me the background of the company and all workers are employees. Greg Watts came to check out the sewer line. He not only checked the outgoing line, he checked the line under the house and gave us the diagnosis. He also mentioned the problem part of the line was the City's responsibility. They fixed it that same day. Greg's honesty saved us a great deal of money. There was no doubt the first company knew this and never mentioned it as they were able get us to pay for the repeated clean outs. Bottom line, because of Greg, Rainaldi will be our new plumbing service for anything we might need it the future. To add to the excellent service, he called the next day to see if the City came out to fix the problem. You can't get better service that that! Thank you Greg!
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By Bill B. on 12/09/19
Tech was right on time, very professional and personable, got my problem fixed in a very short time, good experience, hope I don't need to but I will use Rainaldi again when needed.
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Select any employee to see all their reviews.

Jennifer
Customer Service Rep.
Rating:
(6 total reviews)
Chris R
Rating:Just Launched
Shari A
15 Years
Rating:Just Launched
Adam P
Customer Service Rep.
2 Years
Rating:Just Launched

* Total number of reviews and star-ratings are based on data collected during the time period Rainaldi Home Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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John C has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
201 total reviews
I have been in this industry for about 20 years and I'm originally from New Jersey. I enjoy spending time with my three kids and some of my hobbies include R.C. boats and quad copters.
By Dena T. on 06/02/17
I had a slab leak and I was overwhelmed with anxiety and worry. I called several plumbers on that Saturday morning at 6:30am and Rainaldi Home services was the only ones that returned my call. I spoke to John C. Very long story short John C. came and I was finaly a...
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I had a slab leak and I was overwhelmed with anxiety and worry. I called several plumbers on that Saturday morning at 6:30am and Rainaldi Home services was the only ones that returned my call. I spoke to John C. Very long story short John C. came and I was finaly able to relax. He told me what I need ( a re-pipe ) and I felt like he truly cared about his customers and I was able to calm down. All in all Rainaldi Home Services took care of me from start to finish. Amended on 6-2-17, during my re-pipe I had one shower that could not be completed due to it being under construction with proior problems that I did not have the money to complete before getting a repipe . Now that that shower is finally getting completed by a Construction company, it will cost me almost $1,000 to do the plumbing in the shower with me supplying the materials that WOULD have been included if it didn't have problems. Over $2200.00 if they Supply the materials after calling Rinaldi Home Services to find out how much it would be to hook up that shower and I'm here to tell you after researching a lot over the last couple of months on my issues. Rinaldi Home Services in my opinion WAS and IS my MOST EXPENSIVE option
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By Christine A. on 06/02/17
John C was very knowledgeable and provided good explaination during his visit. The lady on the phone had a very calming voice during the stressful situation of water damage.

By Christine A. on 06/01/17
Fantastic! I had water damage on a Holiday and Rainaldi and John C arrived that afternoon. John was very knowledgeable and nice. He provided GREAT service!!!! I would definitely call then again!

By Danielle D. on 05/29/17
We had an unexpected leak on the most unfortunate day (of course it happened on Memorial Day). A huge leak in the ceiling of the master bedroom followed by something more - - the ceiling fell in about 5'x2'. I contacted Rainaldi and was sent a technician within 45...
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We had an unexpected leak on the most unfortunate day (of course it happened on Memorial Day). A huge leak in the ceiling of the master bedroom followed by something more - - the ceiling fell in about 5'x2'. I contacted Rainaldi and was sent a technician within 45 minutes. John C was upfront and professional from the moment we shook hands. He explained in detail what happened, showed us step by step what he was doing and further explained what to do and who to call next. He took excellent care of our home, was kind and helpful in a stressful time and made sure we didn't have any questions before heading off to his next call. In the future, we will call Rainaldi for all of our plumbing needs and will ask specifically for John to come to the house. We cannot thank you enough.
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By Mary W. on 05/21/17
John C. came to do some work on our kitchen sink today. He was very friendly, so knowledgeable and extremely thorough. He wasn't even bothered by us watching him work. We have used Rainaldi Home Services many times over the years and each time we have been impres...
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John C. came to do some work on our kitchen sink today. He was very friendly, so knowledgeable and extremely thorough. He wasn't even bothered by us watching him work. We have used Rainaldi Home Services many times over the years and each time we have been impressed with the quality of work they do. They also always provide details on everything they are doing. They never push to sell us something that is not necessary. They will always inform us of any recommendations for preventative care and/or maintenance. I always recommend Rainaldi to friends and family and we will continue using them in the years to come.
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By Brenda A. on 05/21/17
Serviceman arrived exactly at time provided us on a Sunday morning and was knowledgeable about the situation with our leaky pipe. Would highly recommend doing business with this company.

By Sandra K. on 05/19/17
John C was extremely professional and very caring. He double checked everything before he left. He arrived when he said he would even though it was after 10 p.m.,and didn't rush threw anything but made sure our shower was up and running and water turned back on. We...
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John C was extremely professional and very caring. He double checked everything before he left. He arrived when he said he would even though it was after 10 p.m.,and didn't rush threw anything but made sure our shower was up and running and water turned back on. We appreciate all he did. I would highly recommend this company.
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By Diane b. on 05/16/17
My tech John C , was very professional, very helpful and very knowledgeable with the repairs needed in my home with a major pipe leak. Answered all my questions, made me feel comfortable and respected me and my home. If anyone has a plumbing need I recommend Rainaldi.

By Roy M. on 05/15/17
John C. is to be complemented for his proficiency and courtesy in completing his service call at my home on May 15th . He repaired a hose "bib" quickly and took great care in cleaning up a bit of a mess.. If I ever need a plumber again I would request John C. He. r...
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John C. is to be complemented for his proficiency and courtesy in completing his service call at my home on May 15th . He repaired a hose "bib" quickly and took great care in cleaning up a bit of a mess.. If I ever need a plumber again I would request John C. He. represented Rinaldi Plumbing well. Roy Morgan
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By Dena T. on 05/09/17
I had a slab leak and I was overwhelmed with anxiety and worry. I called several plumbers on that Saturday morning at 6:30am and Rainaldi Home services was the only ones that returned my call. I spoke to John C. Very long story short John C. came and I was finaly a...
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I had a slab leak and I was overwhelmed with anxiety and worry. I called several plumbers on that Saturday morning at 6:30am and Rainaldi Home services was the only ones that returned my call. I spoke to John C. Very long story short John C. came and I was finaly able to relax. He told me what I need ( a re-pipe ) and I felt like he truly cared about his customers and I was able to calm down. All in all Rainaldi Home Services took care of me from start to finish.
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By Dena T. on 05/09/17
I had a slab leak and I was overwhelmed with anxiety and worry. I called several plumbers on that Saturday morning at 6:30am and Rainaldi Home services was the only ones that returned my call. I spoke to John C. Very long story short John C. came and I was finaly a...
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I had a slab leak and I was overwhelmed with anxiety and worry. I called several plumbers on that Saturday morning at 6:30am and Rainaldi Home services was the only ones that returned my call. I spoke to John C. Very long story short John C. came and I was finaly able to relax. He told me what I need ( a re-pipe ) and I felt like he truly cared about his customers and I was able to calm down. All in all Rainaldi Home Services took care of me from start to finish. Also they have a drywall team that is just phenomenal. Thank you Rainaldi Home Services! !!!
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By James M. on 05/08/17
This is the second time in eleven years Rainaldi has performed work for us. On both occasions we have appreciated the manner in which they handled everything. From the professional way they handled our call through resolution of our problem. Staff, dispatchers and...
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This is the second time in eleven years Rainaldi has performed work for us. On both occasions we have appreciated the manner in which they handled everything. From the professional way they handled our call through resolution of our problem. Staff, dispatchers and service technicians were super.
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By James M. on 05/07/17
Wow, came back from church this morning about eleven and found the water heater in the garage leaking. Rainaldi had installed the heater in 2006. We had been satisfied with their service then so called to see if they could respond this Sunday. The dispatcher was pr...
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Wow, came back from church this morning about eleven and found the water heater in the garage leaking. Rainaldi had installed the heater in 2006. We had been satisfied with their service then so called to see if they could respond this Sunday. The dispatcher was professional, friendly and helpful and she quoted the emergency call additional fee (I thought it moderate considering) and said the technician was on another call, but she would get back to us shortly with an ETA. Very shortly, she called back with the expected time the tech could be expected. He arrived in less time than anticipated. Reviewed the situation, and offered four possible options. All the way from deluxe replacement to a very very reasonable repair. I opted for the reasonable repair given his views of the possible causes of the leak. Wow again, he made the repairs, showed me the cause. He was skilled and professional. Waited to insure the heater was working, and had checked to see if water had entered the house under the wall separating garage from interior. End of story, his work complete including help in cleaning up some of the leaked water, and we had water heating before 1PM. Super service from both John, the dispatcher, and Rainaldi
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By Danielle N. on 02/10/17
John was super responsive and helpful during the process of resolving my problem. He called me to discuss the issues, he was honest and came out to check out the problem during his busy schedule. He was professional and even called a few days later to make sure no ...
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John was super responsive and helpful during the process of resolving my problem. He called me to discuss the issues, he was honest and came out to check out the problem during his busy schedule. He was professional and even called a few days later to make sure no other problems had surfaced. GREAT Customer Service!
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By juan o. on 08/22/16
Shane came out to clear a blockage in my kitchen sink drain after having another Rainaldi technician out. The first technician cleared the blockage, but unfortunately it resurfaced the next day. When Shane arrived, he assured me that the blockage would be cleared b...
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Shane came out to clear a blockage in my kitchen sink drain after having another Rainaldi technician out. The first technician cleared the blockage, but unfortunately it resurfaced the next day. When Shane arrived, he assured me that the blockage would be cleared by tihe time he left. As it turns out, he had to get up on the roof to clear the blockage, but he held true to his word. I'm very appreciative of him and the excellent customer service he and the other Rainaldi technicians provided. I will be calling them in the future for my plumbing needs.
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By Sharon L. on 06/21/16
I highly recommend Rainaldi Home Services, especially John C. He came to our house on a Sunday for an emergency issue with our hot water heater and while he was there, he noticed another problem. He fixed the hot water heater and then stayed to investigate the oth...
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I highly recommend Rainaldi Home Services, especially John C. He came to our house on a Sunday for an emergency issue with our hot water heater and while he was there, he noticed another problem. He fixed the hot water heater and then stayed to investigate the other issue. He was completely thorough and professional. He explained everything, helped us take the next steps and followed up. He went above and beyond to help us out. The level of service he provided is rare!
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By Anita on 06/20/16
It was not John's fault but I was very disappointed in the price to fix a toilet. Rinaldi quoted $240.00. OUTRAGEOUS!!! I paid my $39 and sent the John away. Another plumber came out fixed the toilet and two other small issues for a $95 service call and parts total...
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It was not John's fault but I was very disappointed in the price to fix a toilet. Rinaldi quoted $240.00. OUTRAGEOUS!!! I paid my $39 and sent the John away. Another plumber came out fixed the toilet and two other small issues for a $95 service call and parts totaling $109. I will never call Rinaldi again for any service.
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By Janice K. on 06/15/16
Excellent service. John was very professional and explained everything that needed to be done. Very happy.

By Doug D. on 06/01/16
Good advice and quick, courteous, professional service from the technician John C.

By Mary B. on 04/12/16
BEST experience ever! We want to sincerely thank Rainaldi Plumbing and especially John C for his expertise, knowledge and quickly providing necessary information and ideas in solving our water heater problem. John was extremely helpful, friendly, courteous, and str...
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BEST experience ever! We want to sincerely thank Rainaldi Plumbing and especially John C for his expertise, knowledge and quickly providing necessary information and ideas in solving our water heater problem. John was extremely helpful, friendly, courteous, and straight-forward. Our water heater was tall, narrow, very old and leaking badly. The challenge for John was to find a water heater and pan that would fit the tight space provided in our home. John exhibited a genuine desire to help us to come up with an affordable solution. John went out of his way to create a solution to our problem and with a few modifications, installed a water heater that fit just right. Thank you John C for all your help and delivering true exceptional customer service!
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