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By Edwin G. on 05/19/20
Called and they were able to come right away the same day. Cole was very professional and and very thorough in the manner he took of our problem. He explained the process and explained everything in detail. I would recommend Rainaldi Home Services to all my friends.

By Robert N. on 05/18/20
no comment

By Michaela C. on 05/18/20
A team of Rainaldi plumbers came to replace our old sewer line today, and every single one of them was polite, prompt, and professional. They kept the damage from digging out the old pipe to a minimum, and walked us through the job before and after. Rick H was very helpful.

By Michaela C. on 05/18/20
We had our sewer line replaced today, and a team of Rainaldi's plumbers came out to do the job. They were prompt, professional, and kept the damage to a minimum while digging up the old pipe. Highly recommended.

By Betty A. on 05/18/20
The service tech was very professional and knowledgeable. he explained everything in detail. What a wonderful man he was. He gave me my options and then made the repair. The bill was a little high I think but you paid more for the best.

By Kit M. on 05/17/20
Not only was Jessica efficient and so extremely helpful in scheduling an urgent appointment (on a Sunday for an emergency!), she was professional, courteous, called me right back to advise me Jose was on his way; then sent the follow-up emails. Jose was great. Ex...
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Not only was Jessica efficient and so extremely helpful in scheduling an urgent appointment (on a Sunday for an emergency!), she was professional, courteous, called me right back to advise me Jose was on his way; then sent the follow-up emails. Jose was great. Explained everything he was doing, why the pipe broke, professional. Really cold not have been more pleased. Thank you again!!!
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By Kit M. on 05/17/20
We had an urgent situation in that, if we did not have a plumber come immediately, we would have no water in the house (a pipe had broken and we needed to shut the entire house water off, not just to the toilet). I called Rainaldi and Jose was here within 45 minut...
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We had an urgent situation in that, if we did not have a plumber come immediately, we would have no water in the house (a pipe had broken and we needed to shut the entire house water off, not just to the toilet). I called Rainaldi and Jose was here within 45 minutes -- on a Sunday! While it was a costly repair (he had to rip out the sheetrock before he could even get to what needed to be done; it was Sunday; it was an emergency), he was great. Explained everything he was doing, replaced with quality parts, and finished in under 90 minutes. So extremely grateful for the work he did, and the great office support in Jessica. Thank you again!
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By Kit M. on 05/17/20
We had an urgent situation in that, if we did not have a plumber come immediately, we would have no water in the house (a pipe had broken and we needed to shut the entire house water off, not just to the toilet). I called Rainaldi and Jose was here within 45 minut...
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We had an urgent situation in that, if we did not have a plumber come immediately, we would have no water in the house (a pipe had broken and we needed to shut the entire house water off, not just to the toilet). I called Rainaldi and Jose was here within 45 minutes -- on a Sunday! While it was a costly repair (he had to rip out the sheetrock before he could even get to what needed to be done; it was Sunday; it was an emergency), he was great. Explained everything he was doing, replaced with quality parts, and finished in under 90 minutes. So extremely grateful for the work he did, and the great office support in Jessica. Thank you again!
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By Tammy K. on 05/17/20
The customer service was phenomenal. Starting with Shari who made all of the arrangements, she was extremely pleasant and very helpful. She even had to call me back as they needed to change the day on which they were coming, she was very apologetic for the inconven...
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The customer service was phenomenal. Starting with Shari who made all of the arrangements, she was extremely pleasant and very helpful. She even had to call me back as they needed to change the day on which they were coming, she was very apologetic for the inconvenience to me. Andre was very professional, they took all precautions when coming into my house during this Covah 19 pandemic. He checked everything out for us and was able to help us with our situation. We have done business with Rinaldi for 43 years and they are very professional and very reliable, and a very honest company which is hard to find in this day and age. They are how a company should be run. Thank-you!
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By Lewis J G. on 05/16/20
Used Rainaldi to repair a pinhole leak in my copper supply line. The good: Service performed within 6 business hours from request. Technician Nick did a great job and was clearly qualified and knowledgeable on soldering repair. The bad: Business model has techn...
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Used Rainaldi to repair a pinhole leak in my copper supply line. The good: Service performed within 6 business hours from request. Technician Nick did a great job and was clearly qualified and knowledgeable on soldering repair. The bad: Business model has technician assess issue, then consult with his "supervisor" via phone to provide quote. This leaves an "appearance" of price gouging with the customer. Why can't technician provide quote? He know exactly what he has to do. Are they evaluating perceived "threshold" of how much they can charge? A search on Thumbtack indicates a National avg of $240 for the service performed, vs. $611 charged (for 2 hrs of work and ~$20 materials). Homeowners without water service are at a disadvantage to take a few days to "shop" for a fair price.
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By Lewis J G. on 05/16/20
Used Rainaldi to repair a pinhole leak in my copper supply line. The good: Service performed within 6 business hours from request. Technician Nick did a great job and was clearly qualified and knowledgeable on soldering repair. The bad: Business model has techn...
(View More)
Used Rainaldi to repair a pinhole leak in my copper supply line. The good: Service performed within 6 business hours from request. Technician Nick did a great job and was clearly qualified and knowledgeable on soldering repair. The bad: Business model has technician assess issue, then consult with his "supervisor" via phone to provide quote. This leaves an "appearance" of price gouging with the customer. Why can't technician provide quote? He know exactly what he has to do. Are they evaluating perceived "threshold" of how much they can charge? A search on Thumbtack indicates a National avg of $240 for the service performed, vs. $611 charged (for 2 hrs of work and ~$20 materials). Homeowners without water service are at a disadvantage to take a few days to "shop" for a fair price.
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By Lewis G. on 05/16/20
Used Rainaldi to repair a pinhole leak in my copper supply line. The good: Service performed within 6 business hours from request. Technician Nick did a great job and was clearly qualified and knowledgeable on soldering repair. The bad: Business model has techn...
(View More)
Used Rainaldi to repair a pinhole leak in my copper supply line. The good: Service performed within 6 business hours from request. Technician Nick did a great job and was clearly qualified and knowledgeable on soldering repair. The bad: Business model has technician assess issue, then consult with his "supervisor" via phone to provide quote. This leaves an "appearance" of price gouging with the customer. Why can't technician provide quote? He know exactly what he has to do. Are they evaluating perceived "threshold" of how much they can charge? A search on Thumbtack indicates a National avg of $240 for the service performed, vs. $611 charged (for 2 hrs of work and ~$20 materials). Homeowners without water service are at a disadvantage to take a few days to "shop" for a fair price.
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By Roberta Mark C. on 05/15/20
Both Shari and Jason were courteous and very helpful. I thought our AC was working again so I cancelled the appointment. Of course, 1 hour later it stopped working again. I called Shari and was put back on the schedule for the same day. This is the second time ...
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Both Shari and Jason were courteous and very helpful. I thought our AC was working again so I cancelled the appointment. Of course, 1 hour later it stopped working again. I called Shari and was put back on the schedule for the same day. This is the second time that Jason W. has serviced our AC. He found the problem immediately and knew how to correct it. Last time, he noticed we had a problem with mold in the line and suggested an ultraviolet light for our air handler. Since we both have allergies and I have asthma, we decided to follow his recommendation. We are very glad we put this UV light in our unit as we have both noticed a difference. We definitely recommend Rainaldi Home Services for your AC needs.
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By Christopher H. on 05/15/20
no comment

By Crystal V. on 05/15/20
Richard, Danny and team were wonderful to work with! They were quick and responsive to any questions that I have. Highly recommend!

By Barbara S. on 05/14/20
Billy was very knowledgeable and explained the problem and options very clearly and professionally. Great job!

By Mitchell and Leslie A. on 05/13/20
Every single person I worked with on this project was professional, kind, concerned about our well being. I appreciate your high standards.

By Pam W. on 05/12/20
The Rainaldi plumbing crew came in and did their job quickly and efficiently. The guys were very polite, professional, and knowledgeable. Great job!!

By Natalie D. on 05/08/20
Very professional and explains what doing and what happened

By Shelagh Mcgillicuddy and Richard K. on 05/08/20
Excellent job
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Jesse M
20 Years
Rating:
(137 total reviews)
Billy D
19 Years
Rating:
(136 total reviews)
Adam M
20 Years
Rating:
(134 total reviews)
Greg W
9 Years
Rating:
(130 total reviews)
Nick S
1 Year
Rating:
(122 total reviews)
Steve B
15 Years
Rating:
(115 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Rainaldi Home Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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