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By Hassan N. on 10/24/18
Did a great job!

By Debbie R. on 10/22/18
He was very prompt and quickly assessed the problem and gave me two alternatives, one being a short term solution and the other is what needs to be done to assure the situation won't happen again. He also explained why it occurred which I greatly appreciated. It'...
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He was very prompt and quickly assessed the problem and gave me two alternatives, one being a short term solution and the other is what needs to be done to assure the situation won't happen again. He also explained why it occurred which I greatly appreciated. It's because of employees like him that I continue to go to your company when I have various issues. I've also recommended your company to my neighbor and told her why I find y'all not only competent but trustworthy.
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By Richard G. on 10/22/18
Excellent follow up service.

By Sarah R. on 10/22/18
Eric was thorough and extremely helpful. We needed service on a Sunday morning and he was here within a couple of hours.

By Michael M. on 10/22/18
Eric did a great job from start to finish

By Michael M. on 10/21/18
Eric H. returned our emergency call at 11:15 pm one Friday night after we discovered sewage backing up into our home. He showed up on Saturday morning and worked until our issue was completely resolved, which required him getting on our roof. He was very courteous,...
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Eric H. returned our emergency call at 11:15 pm one Friday night after we discovered sewage backing up into our home. He showed up on Saturday morning and worked until our issue was completely resolved, which required him getting on our roof. He was very courteous, helpful and kept a customer service-minded attitude in quite the "crappy" situation. Thank you so much, Eric H.!!
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By Kim C. on 10/21/18
When I called your office to request help, “Evie” was so helpful and made me feel like the most important person on her list! She helped set the tone for a very positive experience! Nick S. arrived promptly to do the work and turned out to be a dream! He treate...
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When I called your office to request help, “Evie” was so helpful and made me feel like the most important person on her list! She helped set the tone for a very positive experience! Nick S. arrived promptly to do the work and turned out to be a dream! He treated me like family and made sure I had everything I needed to make informed decisions on the repairs and replacement options. He NEVER stopped moving and working, and he kept me posted every step of the way. I’ve never met a harder, more conscientious worker. He tackled some pretty tough obstacles and did a beautiful job! Thanks to Nick, we feel like we got our money’s worth and then some. That’s saying a LOT, considering we spent almost $4000. The pricing was competitive and the service was impeccable! I will request Nick for any future plumbing or home service needs. He’s professional, hardworking and an all-together great guy! He also sings your company’s praises!
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By Melissa G. on 10/20/18
Very professional and helped me on a weekend with an ac issue. I needed to find someone new to service my ac unit. I am happy I called these folks to come out.

By Danielle H. on 10/20/18
Wendy was extremely helpful on this (what was a beautiful) Saturday. As my day started with the normal overload of work to do, a normal bathroom break turned into a scene from Dirty Jobs. Sewage everywhere! On the floor, in both showers, under the wood floors I ins...
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Wendy was extremely helpful on this (what was a beautiful) Saturday. As my day started with the normal overload of work to do, a normal bathroom break turned into a scene from Dirty Jobs. Sewage everywhere! On the floor, in both showers, under the wood floors I installed a month ago, through the wall and into the garage. Sewage everywhere. Eric made it here in approximately an hour. he scurried to the roof (the only access to the line) and began to "snake." Eric was absolutely a rockstar! He ever so gently reminded me how much it really sucks sometimes to be a woman. Please note: save yourself the embarrassment, tons of money, and the horror on poor Eric's face! Eric, I cannot thank you enough for coming to the rescue of a poor girl who didn't know better. I appreciate your candor, helpfulness, and effort today. You sir, are a saint!
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By Lea D. on 10/19/18
prompt service, Cole very professional explained everything being done and made sure the problem was completed solved. Will definitely use Rainaldi Home Services again

By Lea D. on 10/19/18
prompt service, Cole very professional explained everything being done and made sure the problem was completed solved. Will definitely use Rainaldi Home Services again

By Karen P. on 10/17/18
(no comment)

By Kim C. on 10/16/18
When I called with water heater and bathroom shower/tub issues, Eve was so helpful and kind as she reassured me someone would be out that day. Nick S arrived and immediately jumped into the job. Nick never stopped moving and spent the entire day working very hard t...
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When I called with water heater and bathroom shower/tub issues, Eve was so helpful and kind as she reassured me someone would be out that day. Nick S arrived and immediately jumped into the job. Nick never stopped moving and spent the entire day working very hard to make sure all of our plumbing problems were solved. Knowing what it cost friends to install a new water heater, I knew we were getting a great price. Nick was the super star, though. I’ve never seen a harder worker and he kept me posted every step of the way. If we ever have more issues, I will definitely call and request Nick S. It was like have a friend do the work.
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By Debbie R. on 10/16/18
I found Sherry to be very courteous and helpful in scheduling someone to come to my home. I also highly recommend and commend Eric who was the technician who came to my home and in a short time determined my problem and solved it. He also advised how to avoid the ...
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I found Sherry to be very courteous and helpful in scheduling someone to come to my home. I also highly recommend and commend Eric who was the technician who came to my home and in a short time determined my problem and solved it. He also advised how to avoid the problem in the future. No additional parts were needed. He was very helpful and honest.
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By Barbara M. on 10/16/18
Service tech was on time, courteous, and made sure his work was complete. He further made sure that I understood how to fix jams on my new disposal. This company has did the re-piping on my home & other jobs. Kudos!

By Mary Edith W. on 10/13/18
Awesome

By Christine N. on 10/12/18
Shari P was very helpful on the phone and was sympathetic to my concerns. Jose was friendly and professional. He got right to work and fixed the leaking pipe quickly and better than I was expecting. I would very much recommend your company. I was thrilled that you ...
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Shari P was very helpful on the phone and was sympathetic to my concerns. Jose was friendly and professional. He got right to work and fixed the leaking pipe quickly and better than I was expecting. I would very much recommend your company. I was thrilled that you were able to fix my problem within a few hours of my first call. Thank you so much!
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By Fernando C. on 10/12/18
Chris was very professional and he explained what was going on with the AC system. He showed experience and knowledge...

By Paul S. on 10/11/18
We noticed that our water heater was leaking and needed service immediately. I called Rainaldi late afternoon Wednesday and they scheduled Nick S. to be at our home early the next day. Nick arrived before 9am, assessed the situation and had the new water heater ins...
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We noticed that our water heater was leaking and needed service immediately. I called Rainaldi late afternoon Wednesday and they scheduled Nick S. to be at our home early the next day. Nick arrived before 9am, assessed the situation and had the new water heater installed quickly. Nick was very professional and exceeded our expectations. Nick even helped move our washer and dryer to install the water heater and moved everything back again. He cleaned up the area and did a great job in explaining how the system works, drains and the importance of the new valve he installed. I have never done business with Rainaldi before but I am glad we called them. I highly recommend this company and Nick as a friendly and very competent service pro.
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By Mary Edith W. on 10/11/18
What a professional field service person in John C. He came reviewed the problems and started with excellent evaluation and possible ways to plan the care of the bathroom room sinks and plumbing and the kitchen sink and faucet. The hot water need replacement also...
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What a professional field service person in John C. He came reviewed the problems and started with excellent evaluation and possible ways to plan the care of the bathroom room sinks and plumbing and the kitchen sink and faucet. The hot water need replacement also. John presented the plan of treatment and options for. best of care. A wonderful and knowledgeable plan and efficient methods. I really enjoyed working with John C. So glad he came and finished in one day. Awesome
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