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By Suzanne B. on 08/20/18
Great service, very helpful and friendly! Thank you!

By Robert T. on 08/19/18
(no comment)

By CE Joseph C. on 08/18/18
Prompt, professional, courteous, fairly priced service.

By Steve G. on 08/17/18
Great service! Quick response

By Natalie D. on 08/17/18
Called because ac was not working efficiently. Brandon never came in house. Went out back, then told me I needed coolant. Charged me to fill tank. Told me I have a leak. (AC system is under 2 years old.) Wanted to charge extra 300 to find leak. Next day, system st...
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Called because ac was not working efficiently. Brandon never came in house. Went out back, then told me I needed coolant. Charged me to fill tank. Told me I have a leak. (AC system is under 2 years old.) Wanted to charge extra 300 to find leak. Next day, system still not cooling. I called. Got manager. Who told me would charge again for new visit unless same problem. Called in another company (Atlantic Air) New company came inside, found clogged drain line. (Very common in summer.) Showed me clog. Fixed clog. System started working again almost instantly. New company then went outside with me. Checked tank level -fine- but saw Rinaldi had left cap off. (Would have drained out eventually. New company only charged $95 for service call. Rinaldi charged me $450. And didn't fix problem. And when I called to complain, was told it's because "we didn't install system." RIP off on every front. Only good news, now have a reputable ac company.
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By Jerry F. on 08/16/18
(no comment)

By Christopher M. on 08/16/18
Horrible experience!!! About a month ago I call them to have my ac service. They send a Tech The didn’t know what he was doing end up curt wires and damaging my unit and then he gave me a list of parts I need it to order. I asked him if the company can order them...
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Horrible experience!!! About a month ago I call them to have my ac service. They send a Tech The didn’t know what he was doing end up curt wires and damaging my unit and then he gave me a list of parts I need it to order. I asked him if the company can order them for me, right away he advised not to order through the company because it would cost me a arm and a leg. So he gave me the part numbers and a few websites to order the parts. So he then gave me a phone number and advised me to call that number when the parts arrived and it would be faster instead of calling the dispatch because it would take weeks until he can come out do to the company been really busy. So parts arrive end up calling the company to get them installed when they set a time for a tech to come and install I spoke to the Tech supervisor name DALE and I explain what happened with the last tech they send. He apologize gave his personal phone number ask me to send the pictures of the poor job the last Tech so I sent him all the information. That’s when they told me they will send a new Tech and fix the unit( the damage the first Tech did) at no cost do to the poor customer experience I had to go through. Today the send a Tech to fix the problem but they can’t do anything because the parts the first Tech advised to order were the wrong ones. And now they trying to charge me $700 for the service. The word experience ever I WILL NEVER RECOMMEND THIS AC COMPANY TO NOONE. Will be reporting to the business bureau Next. They are scammers!! I didn’t authorize them to do any work I was at work the entire time they called saying the now I have a $700 bill for the labor and I didn’t even authorize this work plus how I know they even work on my unit!! Scammers!! Stay Away from this company!!
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By Noemi P. on 08/15/18
(no comment)

By Jeffrey P. on 08/14/18
The plumbing issues were addressed and the work performed was excellent. Just needed some repluming issues in the attic renailed and the work was done very well. Thank you very much for the excellent work.

By Susan M. on 08/14/18
Michael was very professional and knowledgable. He informed me of the work that needed to be done and was able to complete it in a timely manner. I would have him do work in my home again.

By Wendy B. on 08/14/18
I called Rainaldi plumbing to help diagnose a leak in my garden tub. The technician promptly concluded that the tub was cracked. Water had damaged my entire bathroom. The tub and cabinets were ruined. The remodel was a mess, and in spite of a mixup with an estimate...
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I called Rainaldi plumbing to help diagnose a leak in my garden tub. The technician promptly concluded that the tub was cracked. Water had damaged my entire bathroom. The tub and cabinets were ruined. The remodel was a mess, and in spite of a mixup with an estimate, Billy, Adam, and Luis came through for me!! Any business can do a great job when all goes well, but Rainaldi and their staff proved they have integrity and high business standards that set them apart from the rest. Thank you Rainaldi!!
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By Paul De L. on 08/14/18
It was a pleasure working with the schedulers as well as the technician. Everyone never made me feel I was bothering them and treating me like family. It is for this reason I will recommend Rainaldi to family and friends.

By james l. on 08/14/18
pro: Ron P. did an excellent job of explaining what was going on with my system and then fixing it. con: scheduled online friday night, called saturday afternoon to check on appt. to be told they don't check online till monday morning....
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pro: Ron P. did an excellent job of explaining what was going on with my system and then fixing it. con: scheduled online friday night, called saturday afternoon to check on appt. to be told they don't check online till monday morning. Online people called Monday afternoon to set appt., i had already had service first thing monday am from phone call.
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By Paul De L. on 08/13/18
Ron Piraino was assigned our job for preventive maintenance on two units. He was so polite and explained exactly the work he would perform then later to go over his findings and/or recommendations. He found one of the units low on Freon and we discussed pricing. A ...
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Ron Piraino was assigned our job for preventive maintenance on two units. He was so polite and explained exactly the work he would perform then later to go over his findings and/or recommendations. He found one of the units low on Freon and we discussed pricing. A better deal was to purchase the service plan for both units than just go with the sole repair. We also had great small talk since we are both originally from up North. I am glad to have signed up for the service plan on both units.
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By Louis B. on 08/13/18
Luis Ramos an asset to your company.

By Louis B. on 08/13/18
Service Tech Luis Ramos could not have been more helpful. He explained the problem, suggested what we needed to do at this time , called when on his way, and I will ask for him the next time I need a plumber.

By Terrie Y. on 08/11/18
Michael R. was an awesome and so courteous andhelpful. He explained everything. I will use you again next time! Thank you

By Marilyn B. on 08/11/18
I had trouble with my PC, so I called in my review and was told it would be given to Ron's manager.

By Suzy R. on 08/11/18
I've had people say they never rate perfect because no one is perfect. We called with a plumbing issue and they scheduled us the same day. Jose called prior to arrival, was very conscience about the work area and clean up. He had what we needed on his truck so h...
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I've had people say they never rate perfect because no one is perfect. We called with a plumbing issue and they scheduled us the same day. Jose called prior to arrival, was very conscience about the work area and clean up. He had what we needed on his truck so he was able to make the repairs. I do believe no one is perfect however I don't have any ideas of what they could have done better. Thank you for the great service!!! 8/11/18-We were in need again for Rainaldi Home Services. It wasn't an emergency like before but the service was still great. They called before coming (as requested) I work in DeBary which meant a late afternoon appt. We were thankful they could accommodate us with that. Ron P was prompt and informative. We also decided to sign up for the home maintenance plan. We were having issues with our AC and with Florida's summer didn't want to chance it not working at all. With this plan they'll check it twice per year. We also included plumbing on our plan which is once per year. We've used them twice this year and would strongly recommend them
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By Terrie Y. on 08/10/18
He was knowledgeable about my problem and went the extra mile to fix it properly. After this experience I will only call Rainaldi Home Services and will request Michael R.! Thank you Michael for your kindness and help. I highly recommend this company and will recom...
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He was knowledgeable about my problem and went the extra mile to fix it properly. After this experience I will only call Rainaldi Home Services and will request Michael R.! Thank you Michael for your kindness and help. I highly recommend this company and will recommend them to all my family and friends!!
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David R
5 Years
Rating:
253 total reviews!
Jose A
10 Years
Rating:
198 total reviews!
Eve
Customer Service Rep.
3 Years
Rating:
(55 total reviews)
Sean
Customer Service Rep.
Rating:
(47 total reviews)
John C
20 Years
Rating:
(161 total reviews)
Rick H
16 Years
Rating:
(148 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Rainaldi Home Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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